RoadVitals

2010 Lexus IS 250 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
40
Latest Mar 2, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Lexus IS 250, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags2663.4%
  • Driver assistance512.2%
  • Body & structure24.9%
  • Engine12.4%
  • Fuel system12.4%
  • Interior & seats12.4%
  • Other / unspecified12.4%
  • Steering12.4%
  • Transmission12.4%
  • Brakes12.4%
  • Electrical12.4%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

26
reports

From owner reports, verbatim

I RECEIVED A NOTICE ABOUT MY AIR BAGS PASSENGER SIDE FRONTAL HAS A RECALL

NHTSA ID 11183675 · filed Mar 2, 2019

TAKATA RECALL

NHTSA ID 11105026 · filed Jul 2, 2018
All 26 reports naming airbags

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 LEXUS IS-250. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY AND SPONTANEOUSLY ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT TO CRASH HER VEHICLE SEVERAL TIMES. ON ONE OCCASION, THE CONTACT WAS LAUNCHED INTO ONCOMING TRAFFIC BECAUSE OF THE FAILURE. BOTH THE DRIVER AND THE PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, STATED THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURE WAS ALERTED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE CURRENT MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER WAS INVOLVED IN 2 ACCIDENTS. ONE OCCURRED 3 DAYS AFTER THE VEHICLE WAS PURCHASED. SHE STATED THE VEHICLE TOOK OFF AT A HIGH RATE OF SPEED. SHE TRIED PUMPING THE BRAKES, WITH NO RESULTS. SHE CRASHED INTO HER APARTMENT, RAN OVER A CONCRETE STOPPER AND INTO A TREE. THE NEXT ACCIDENT HAPPENED ON DECEMBER 11, 2013/ SHE WAS A DRIVE-THRU, WHEN SUDDENLY THE VEHICLE TOOK OFF AGAIN, AT A HIGH RATE OF SPEED. SHE WENT ACROSS THE CITY SIDEWALK, INTO TRAFFIC. SHE TRIED PUMPING THE BRAKE, BUT TO NO AVAIL. THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED, AND HIT A VEHICLE, WITH 2 PASSENGERS. UPDATED 04/21/14. *JB

NHTSA ID 10573480 · filed Mar 19, 2014

I WAS TURNING INTO A 10 FEET DEEP STRIP PARKING LOT AND THE LEXUS IS250 (2010) I WAS DRIVING SUDDENLY ACCELERATED AND CRASHED INTO A PARKED CAR. I DO NOT RECALL EITHER STEPPING ON THE ACCELERATOR OR THE BRAKE. THE DISTANCE FROM TURNING INTO THE PARKING LOT AND THE CAR I HIT WAS APPROXIMATELY 5 FEET. I DID NOT HAVE TIME TO REACT. THE AIRBAGS OPENED AND THE FRONT WAS MASSIVELY DAMAGED. *TR

NHTSA ID 10397969 · filed Apr 26, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE THE VEHICLE WAS AT LEXUS OF WESTMINSTER (13590 BEACH BLVD, WESTMINSTER, CA 92683, (714) 702-1849) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

NHTSA ID 11088916 · filed Apr 18, 2018

TL* THE CONTACT OWNS A 2010 LEXUS IS250. THE CONTACT STATED WHEN DRIVING AT VARIOUS SPEEDS WITH THE CONVERTIBLE TOP DOWN, BOTH THE DRIVER AND PASSENGER SIDE WINDOWS WOULD RATTLE EXCESSIVELY. THE DEALER ADVISED THE WINDOWS WERE MANUFACTURER TO OPERATE AS THEY WERE AND THERE WAS NOT A REPAIR NECESSARY OR AVAILABLE TO CORRECT THE RATTLING. THE CURRENT AND FAILURE MILEAGES WERE 4,294. UPDATED 05/18/2010. *LJ UPDATED 6/1/10 *CN

NHTSA ID 10325636 · filed Apr 14, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

SINCE I BOUGHT THIS VEHICLE IN 2010 I HAVE BEEN EXPERIENCING "RAW FUEL" SMELL AND "CATALYTIC CONVERTER" SMELL OCCASIONALLY. IT SEEMS TO HAPPEN MOST OFTEN WHEN A SMALL HILL IS CLIMBED AND WHEN GOING DOWN SUBSEQUENTLY. I MENTIONED IT TO THE DEALER A FEW TIMES BUT THEY SAID IT WAS THE WIND! I NEVER HAD THESE STRONG SMELLS WITH ANY OTHER CAR THAT I OWNED. *TR

NHTSA ID 10661135 · filed Nov 27, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

SINCE I BOUGHT THIS VEHICLE IN 2010 I HAVE BEEN EXPERIENCING "RAW FUEL" SMELL AND "CATALYTIC CONVERTER" SMELL OCCASIONALLY. IT SEEMS TO HAPPEN MOST OFTEN WHEN A SMALL HILL IS CLIMBED AND WHEN GOING DOWN SUBSEQUENTLY. I MENTIONED IT TO THE DEALER A FEW TIMES BUT THEY SAID IT WAS THE WIND! I NEVER HAD THESE STRONG SMELLS WITH ANY OTHER CAR THAT I OWNED. *TR

NHTSA ID 10661135 · filed Nov 27, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

THE VISUAL DISPLAYS ON THE CENTER DASHBOARD CONSOLE INDICATING HVAC AND AUDIO INFORMATION FOR THE LEXUS IS 250 C ARE SO LIGHT AS TO BE VIRTUALLY INVISIBLE TO THE DRIVER, PARTICULARLY IN BRIGHT SUN AND WHEN THE DRIVER IS WEARING SUNGLASSES. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR PROLONGED PERIODS OF TIME AS HE TRIES TO DISCERN INFORMATION WHICH SHOULD BE CLEARLY VISIBLE WITH JUST A GLANCE. DISTRACTING A DRIVER FROM GIVING HIS FULL ATTENTION TO THE ROAD CAN CONSTITUTE A SERIOUS SAFETY HAZARD. *TR

NHTSA ID 10342503 · filed Jul 11, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I WAS DRIVING HOME FROM A MOUNTAIN COMMUNITY WHILE IT WAS SNOWING. I ACTIVATED MY ECT SNOW BUTTON ON MY VEHICLE AND PROCEEDED TO GO UP AND DOWN TWO LARGE SNOW COVERED MOUNTAINS. AFTER SUCCESSFULLY TRAVERSING THE TERRAIN, I APPROACHED A STOP SIGN WHEN I BEGAN TO LOSE CONTROL OF THE CAR. MY SAFETY FEATURES , TRAC AND ECT ACTIVATED AND RIGHTED THE VEHICLE, HOWEVER, AFTER THE VEHICLE WAS RIGHTED, THE VEHICLE SUDDENLY LOSS POWER AND SEEMED AS IF IT STOPPED. THE CAR WAS SHUT OFF AND TURNED BACK ON, HOWEVER, THE BRAKE, ABS, AND SLIP INDICATOR LIGHTS REMAINED ILLUMINATED. I PROCEEDED TO DRIVE ON THE MAIN ROAD AND WENT DOWN TWO HILLS BEFORE APPROACHING A HILL AND BEGAN TO CLIMB THE HILL, AT WHICH TIME MY REAR WHEELS BEGAN TO SPIN AND I LOST CONTROL OF THE VEHICLE AND TURNED 180 DEGREES IN THE MIDDLE OF THE ROAD. AT THAT TIME, I DECIDED TO GO BACK TO MY ORIGINAL LOCATION, HOWEVER, TRAC, ECT, NOR MY BRAKES WERE FUNCTIONING. I SLOWLY WENT DOWN THE HILL AND APPROACHED THE FIRST HILL I HAD GONE DOWN AND IMMEDIATELY, LOSS TRACTION AND SPUN AROUND INTO A DITCH. TWO INDIVIDUALS HELPED ME GET THE CAR RIGHTED AND BACK ON THE ROAD, AT WHICH I AGAIN SPUN AROUND AND ENDED UP IN THE FRONT YARD OF VACANT HOUSE. THE CAR REMAINS AT THAT LOCATION AND IS AWAITING PICK UP BY THE MANUFACTURER WITH NONE OF THE SAFETY FEATURES FUNCTIONING. I WAS VERY FORTUNATE THAT I WAS NOT INJURED NOR DID I INJURE ANYONE ELSE. THE CAR IS CURRENTLY UNABLE TO BE DRIVEN AND WILL BE TOWED TO THE NEAREST LEXUS DEALER ON OR ABOUT 12/28/2010. *TR

NHTSA ID 10372552 · filed Dec 27, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

NHTSA ID 11019115 · filed Aug 23, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2010 LEXUS IS250 HYBRID. WHILE TRAVELING 25 MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHIFTED FROM THE DRIVE GEAR TO THE NEUTRAL GEAR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500. UPDATED 12/23/10*LJ THE CONSUMER STATED THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEM. UPDATED 01/03/11

NHTSA ID 10355824 · filed Sep 15, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

THE BRAKES SEEMED TO NEED MORE AND MORE PEDDLE PRESSURE TO STOP THE CAR. IT GOT SO BAD I COULDN'T DRIVE THE CAR CAR SAFELY. I WENT TO HAVE THE BRAKES REPLACED AND THE REAR CALIPERS WERE FROZEN. THE SLIDER PIN ON THE BOTTOM OF BOTH CALIPERS IS LOCKED SOLID.

NHTSA ID 10943791 · filed Jan 9, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

THE VISUAL DISPLAYS ON THE CENTER DASHBOARD CONSOLE INDICATING HVAC AND AUDIO INFORMATION FOR THE LEXUS IS 250 C ARE SO LIGHT AS TO BE VIRTUALLY INVISIBLE TO THE DRIVER, PARTICULARLY IN BRIGHT SUN AND WHEN THE DRIVER IS WEARING SUNGLASSES. THIS CAUSES THE DRIVER TO TAKE HIS EYES OFF THE ROAD FOR PROLONGED PERIODS OF TIME AS HE TRIES TO DISCERN INFORMATION WHICH SHOULD BE CLEARLY VISIBLE WITH JUST A GLANCE. DISTRACTING A DRIVER FROM GIVING HIS FULL ATTENTION TO THE ROAD CAN CONSTITUTE A SERIOUS SAFETY HAZARD. *TR

NHTSA ID 10342503 · filed Jul 11, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .