2010 Lexus IS 350 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Lexus IS 350, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags654.5%
- Visibility218.2%
- Body & structure19.1%
- Engine19.1%
- Fuel system19.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2010 LEXUS IS 350. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE REAR ENDED HIS VEHICLE. THE CONTACT'S VEHICLE SPUN AND STRUCK A BARRIER ON THE PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HUSBAND SUFFERED FRACTURED RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY DECLARED THE VEHICLE TO BE A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS 350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THESE THREE ITEMS ARE LISTED AS RE CALL HOWEVER NO ONE HAS CONTACTED THE OWNER OF THIS VEHICLE WHERE CAN WE GET THESE FIXED WE LIVE IN BETHANY BEACH DELAWARE 19930 PHONE # [XXX] OR EMAIL. [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR WHEN THE SIDE VIEW MIRROR ON THE PASSENGER SIDE CAME LOOSE AND WAS DANGLING BACK AND FORTH. ABOUT A WEEK LATER THE SAME THING HAPPENED TO THE SIDE VIEW MIRROR ON THE DRIVERS SIDE. THE MIRRORS WERE NEVER HIT OR IN AN ACCIDENT. I HAVE A LEXUS IS350 2010. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR WHEN THE SIDE VIEW MIRROR ON THE PASSENGER SIDE CAME LOOSE AND WAS DANGLING BACK AND FORTH. ABOUT A WEEK LATER THE SAME THING HAPPENED TO THE SIDE VIEW MIRROR ON THE DRIVERS SIDE. THE MIRRORS WERE NEVER HIT OR IN AN ACCIDENT. I HAVE A LEXUS IS350 2010. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2010 LEXUS IS350. THE CONTACT STATED THAT UPON STARTING THE IGNITION, AN ABNORMAL KNOCKING NOISE WAS HEARD FROM OUTSIDE THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V395000 (ENGINE). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL UNTIL JANUARY 2013 BECAUSE OF A MASSIVE WAITING LIST. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THESE THREE ITEMS ARE LISTED AS RE CALL HOWEVER NO ONE HAS CONTACTED THE OWNER OF THIS VEHICLE WHERE CAN WE GET THESE FIXED WE LIVE IN BETHANY BEACH DELAWARE 19930 PHONE # [XXX] OR EMAIL. [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .