2011 Lexus IS 350

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

"TAKATA RECALL'. AFFECTED AREAS ARE THE FRONT PASSENGER AIRBAGS . I AM BEING TOLD THAT DESPITE THIS RECALL BEING ISSUED FOR OVER A YEAR OR MORE THAT THE REMEDY IS STILL NOT AVAILABLE. I FIND THIS HIGHLY DANGEROUS AND TERRIBLE BUSINESS PRACTICE FOR THE LEXUS CORPORATION; NOT TO MENTION PUTTING MY PERSONAL SAFETY AT RISK.

NHTSA ID

10944965

Incident

May 16, 2016

"TAKATA RECALL" I WOULD LIKE TO ASK IF I CAN JUST HAVE THE AIRBAGS TAKEN OUT. IT IS RIDICULOUS TO NOT BE ABLE TO HAVE PEOPLE IN MY CAR WHILE DRIVING. HOW DO I KNOW IF IT IS SAFE FOR ME TO BE DRIVING THE VEHICLE. THE AIR BAGS SOUND LIKE THEY CAN HURT MORE THAN JUST THE PASSENGERS. I FEEL IT IS MY RIGHT TO HAVE THE BAGS TAKEN OUT AND TO DEPEND ON THE TRUSTY SEATBELT. CAN I HAVE THIS DONE AT NO CHARGE TO ME? I ALSO WANT TO KNOW WHY DID THEY USE A DIFFERENT AIRBAG MANUFACTURER FOR THE PASSENGER SIDE. WHY NOT STICK WITH ONE MANUFACTURE. IS THE AIRBAG ON THE PASSENGER SIDE DEFECTIVE ONLY? I JUST PURCHASED THIS VEHICLE THINKING THAT A LEXUS WAS A DEPENDABLE CAR AND SAFER THAN MOST. PLEASE HELP ME TO TAKE OUT THE AIRBAG OR AIRBAGS AT NO COST TO MYSELF. I RATHER BE SAFE THAN HAVE THE AIRBAGS. THE AIRBAGS SOUND HIGHLY DANGEROUS TO ANYONE IN THE CAR SHOULD THE AIR BAGS GO OFF BECAUSE OF THE AIR BAG DEGRADING IN TIME TO HEAT ETC.

NHTSA ID

10896447

Incident

May 23, 2016

Mileage

40,000 mi

IN A TRAFFIC LIGHT ABOUT TO MAKE A LEFT, WHEN LIGHTS TURNED GREEN IT ACCELERATED NORMALLY UNTIL SPEED WAS AT 25-30MPH ITS STOPPED THERE. WILL ONLY REV UP TO 2000 RPM WOULD CHANGE GEARS BUT IN ITS OWN DESIRED TIME . PULLED OVER TURN OFF THE CAR TURNED IT BACK ON SAME HAPPND. ENGINE LIGHT WENT ON AND FRM THERE IT WOULD RUN THE SAME ACCELERATE NORMALLY AND REMAIN IN AFLACTUATING SPEED OF 2-30MPH UNTIL NOW LEXUS OF LAS VEGAS WILL NOT AKNOWLEDGE ELF RECALL STATING MY CAR IS NOT INCLUDED IN THEIR LIST. WILL NOT HONOR ALL PAPERWORK FROM THIS WEBSITE. SPOKE TO JUSTIN AND I WILL NOW TAKE MY CAR HOME BECAUSE THEY WERE INSISTING FOR ME TO PAY TO THE AMOUNT OF 2098 JUST FOR THE HIGH PRESSURE PUMP EXCLUDING LABOR. CAR PERFORMED WELL WITHOUT ANY WARNINGS OTHER THAN THE GAS SMELL WHICH AT FIRST WE ALL JUST DID NOT MIND AFTER CHECKING IF GAS DOOR IS COMPLETELY LOCK. PLEASE HELP

NHTSA ID

10893596

Incident

Aug 3, 2016

Mileage

71,000 mi

TL* THE CONTACT OWNS A 2011 LEXUS IS 350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V647000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. ... UPDATED 08/23/16 *BF ....UPDATED 08/29/16 *BF UPDATED 08/3/16.*JB *TR

NHTSA ID

10893465

Incident

Aug 2, 2016

Mileage

71,000 mi

ON MARCH 11,2014, I STOPPED MY CAR AT THE STOP LIGHT BEHIND ANOTHER CAR. MY CAR'S ENGINE SUDDENLY STARTED REV UP. I APPLIED THE BRAKE AS MUCH AS I CAN. BUY MY CAR STARTED TO MOVE AND HIT THE BACK OF THE CAR STOPPED IN FRONT OF MY CAR. SUDDEN UNINTENDED ACCELERATION. *TR

NHTSA ID

10578909

Incident

Mar 11, 2014

Mileage

17,000 mi

DP: Customer Support Program 19LE05 expired December 1, 2022.

TI: 19LE05 Expired December 1, 2022

DP: Limited Service Campaign KLG expired December 01, 2022

TI: 19LE05 Expired December 1, 2022

CSP: Takata CSP Coverage Job Aid - published 7.28.2022

CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles