RoadVitals

2020 Lexus LS Hybrid

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 17, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Lexus LS Hybrid. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 114 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V275000

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

Apr 17, 2024
509 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.
The remedy: Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.
Toyota Motor Engineering & ManufacturingManufacturer number 24LA03View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

26LE01

SERVICE BRAKES

Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus’s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests’ ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

L-SB-0028-26

SERVICE BRAKES

Some 2018 – 2023 model year LC 500, and LC 500h, 2021 – 2023 model year LC 500c, 2018 – 2023 model year LS 500, and LS 500h, 2015 model year RX 450h, and 2018 – 2022 model year RX 450h vehicles may exhibit a condition in which the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, and/or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator.

L-SB-0040-20 Rev2

ENGINE

OBSOLETE NOTICE September 22, 2026: This bulletin is now obsolete. Please see L-SB-0026-26

L-SB-0026-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger. The charging instructions for the GRX-5100 have been added to the Repair Manual for certain model years and models. If the model you are looking for is not listed in this Service Bulletin, please refer to the Repair Manual for the applicable charging instructions.

L-SB-0057-22 Rev2

ELECTRICAL SYSTEM

OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26.

L-SB-0004-26

ELECTRICAL SYSTEM

Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2025320—
2024010—
2023020—
2022011—
2021011—
2020Viewing011—
2019341—
2018021—
2016000—
2015000—
2014000—
2013000—
2012000—
2011000—
2010000—
2009000—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.