RoadVitals

2025 Lexus LS Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Feb 18, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2025 Lexus LS Hybrid, most frequently naming the electrical, interior & seats and suspension categories. 2 safety recalls have been issued covering this model year; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical125.0%
  • Interior & seats125.0%
  • Suspension125.0%
  • Visibility125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V094000

POWER TRAIN:AUTOMATIC TRANSMISSION

Feb 18, 2026
4,374 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025-2026 Lexus LX600 vehicles. In the event of transmission solenoid failure, the communication may fail between the transmission electronic control unit (ECU) and the engine ECU, resulting in transmission damage.
The risk: A damaged transmission can cause a loss of drive power, increasing the risk of a crash. In addition, a damaged transmission can leak transmission fluid, increasing the risk of a fire.
The remedy: Dealers will update the transmission ECU software, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 26LA01.
Toyota Motor Engineering & ManufacturingManufacturer number 26LA01View on NHTSA.gov
25V744000

BACK OVER PREVENTION:DISPLAY FUNCTION

Oct 30, 2025
1,024,407 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & ManufacturingManufacturer number 25TB13/25LB06/WRE25View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalInterior & seats
Filed Oct 29, 2026
Crash reported

The contact owns a 2025 Lexus LS 450H+. The contact stated that while the vehicle was parked and turned off at the Stonebrook Medical Center, the contact exited the vehicle while her mother remained inside the vehicle; however, after returning to the vehicle, the contact was unable to unlock the vehicle using the key fob. The contact attempted to manually unlock the door, and the emergency unlock features failed to operate. The Lexus Roadside Assistance and Stonerook Police Department were contacted. Roadside Assistance arrived on the scene to jump-start the vehicle and was able to unlock the doors. The contact stated that on one occasion during the failure, she was locked inside the vehicle, and neither the electric horn, the hazard lights, nor the emergency features operated as designed. The contact was unable to access the emergency evacuation levers inside the trunk of the vehicle, and the lock override system failed to operate. The contact stated that a bystander was unable to unlock the vehicle from the outside. The contact stated that the failure had occurred approximately fifteen times, and Lexus Customer Service was notified of the failures but offered no assistance. The contact stated that the failure had occurred on several occasions. After each failure Lexus Customer Service was contacted and notified of the failure. The contact received notification from the manufacturer that the failures were unable to be verified.

NHTSA ID
11774516
Incident
Oct 15, 2025
Suspension
Filed Jan 22, 2026

My 2025 Lexus 700H F-Sport Bounces or wobbles when in Econ or Comfort. The suspension feels like bad shocks or springs. The Bouncing is so bad on highway turns that the driver must slow down over bumps to prevent the SUV from Bouncing off the road. At night one can easly see the wobble or bouncing of the SUV lights. I have made 3 trips to my Lexus Dealer, Jim Hudson Lexus in Columbia, SC. The last visit my truck was evaluated by a Field Technical Specialist, Mr Matt Hennessey. Matt stated this is the way they come to the Dealership. His solution was for me not to drive in Econ or Comfort or sell the vehicle.

NHTSA ID
11712792
Incident
Nov 29, 2025
Visibility
Filed Oct 7, 2025

The contact owns a 2025 Lexus LX 600. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, and the sunroof fractured. The contact stated that the glass had shattered. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,400.

NHTSA ID
11691870
Incident
Oct 4, 2025
Mileage
1,400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0036-22 Rev2

OBSOLETE NOTICE October 28, 2026: This bulletin is now obsolete. Please see L-SB-0035-26

L-SB-0035-26

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU initializes the flash reprogramming sequence.

L-SB-0047-25

OBSOLETE NOTICE October 14, 2026: This bulletin is now obsolete. Please see L-SB-0033-26.

L-SB-0033-26

A new head unit software update (version 2300) is available via OTA or USB for 2022 – 2026 model year LX 600, NX 250, NX 350, and NX 350h; 2023 model year LS 500; 2023 – 2024 model year UX 250h; 2023 – 2025 model year ES 250, ES 300h, ES 350, LS 500h, RZ 300e, and RZ 450e; 2023 – 2026 model year RX 350, RX 350h, and RX 500h; 2024 – 2026 model year GX 550, LC 500, LC 500c, LC 500h, LS 500, RX 450h+, TX 350, TX 500h, and TX 550h+; 2025 model year UX 300h; 2025 – 2026 model year LX 700h; 2026 model year IS 350, RZ 350e, RZ 450e, and RZ 550e vehicles equipped with Lexus Multimedia versions older than 2300. This Software Update includes the following improvements: •User Interface •Cloud Navigation •Bug fixes Vehicle operators can perform this update directly by accepting the on-screen notification advising that the software update is available, or by locating the software update from the Settings menu and initiating the available update. The release message below will be displayed to the customer: “This software update includes improvements for User Interface, Cloud Navigation, and Bug fixes.” If it is necessary to perform the software update for a customer, follow the software update procedures in this bulletin. This is a phased rollout, which means that as time progresses, more vehicles will receive the update notification and ability to update the head unit. This timing will vary by location and may not display for every vehicle in one location at the same day/time.

L-SB-0026-26

ENGINE

This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger. The charging instructions for the GRX-5100 have been added to the Repair Manual for certain model years and models. If the model you are looking for is not listed in this Service Bulletin, please refer to the Repair Manual for the applicable charging instructions.

L-SB-0040-20 Rev2

ENGINE

OBSOLETE NOTICE September 22, 2026: This bulletin is now obsolete. Please see L-SB-0026-26

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2025Viewing320—
2024010—
2023020—
2022011—
2021011—
2020011—
2019341—
2018021—
2016000—
2015000—
2014000—
2013000—
2012000—
2011000—
2010000—
2009000—
2008000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.