2025 Lexus LS Hybrid Problems

The contact owns a 2025 Lexus LS 450H+. The contact stated that while the vehicle was parked and turned off at the Stonebrook Medical Center, the contact exited the vehicle while her mother remained inside the vehicle; however, after returning to the vehicle, the contact was unable to unlock the vehicle using the key fob. The contact attempted to manually unlock the door, and the emergency unlock features failed to operate. The Lexus Roadside Assistance and Stonerook Police Department were contacted. Roadside Assistance arrived on the scene to jump-start the vehicle and was able to unlock the doors. The contact stated that on one occasion during the failure, she was locked inside the vehicle, and neither the electric horn, the hazard lights, nor the emergency features operated as designed. The contact was unable to access the emergency evacuation levers inside the trunk of the vehicle, and the lock override system failed to operate. The contact stated that a bystander was unable to unlock the vehicle from the outside. The contact stated that the failure had occurred approximately fifteen times, and Lexus Customer Service was notified of the failures but offered no assistance. The contact stated that the failure had occurred on several occasions. After each failure Lexus Customer Service was contacted and notified of the failure. The contact received notification from the manufacturer that the failures were unable to be verified.

The contact owns a 2025 Lexus LS 450H+. The contact stated that while the vehicle was parked and turned off at the Stonebrook Medical Center, the contact exited the vehicle while her mother remained inside the vehicle; however, after returning to the vehicle, the contact was unable to unlock the vehicle using the key fob. The contact attempted to manually unlock the door, and the emergency unlock features failed to operate. The Lexus Roadside Assistance and Stonerook Police Department were contacted. Roadside Assistance arrived on the scene to jump-start the vehicle and was able to unlock the doors. The contact stated that on one occasion during the failure, she was locked inside the vehicle, and neither the electric horn, the hazard lights, nor the emergency features operated as designed. The contact was unable to access the emergency evacuation levers inside the trunk of the vehicle, and the lock override system failed to operate. The contact stated that a bystander was unable to unlock the vehicle from the outside. The contact stated that the failure had occurred approximately fifteen times, and Lexus Customer Service was notified of the failures but offered no assistance. The contact stated that the failure had occurred on several occasions. After each failure Lexus Customer Service was contacted and notified of the failure. The contact received notification from the manufacturer that the failures were unable to be verified.

My 2025 Lexus 700H F-Sport Bounces or wobbles when in Econ or Comfort. The suspension feels like bad shocks or springs. The Bouncing is so bad on highway turns that the driver must slow down over bumps to prevent the SUV from Bouncing off the road. At night one can easly see the wobble or bouncing of the SUV lights. I have made 3 trips to my Lexus Dealer, Jim Hudson Lexus in Columbia, SC. The last visit my truck was evaluated by a Field Technical Specialist, Mr Matt Hennessey. Matt stated this is the way they come to the Dealership. His solution was for me not to drive in Econ or Comfort or sell the vehicle.

The contact owns a 2025 Lexus LX 600. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, and the sunroof fractured. The contact stated that the glass had shattered. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,400.