2025 Lexus Rc

The driver and front passenger side window glass in my 2025 Lexus RC 350 F Sport exhibits a severe optical distortion that impairs visibility. The glass has a persistent fog or haze appearance and a grid-like dot pattern visible in daylight. At night, the defect causes significant glare, halos, and visual distortion from headlights and streetlights, making safe driving difficult The defect was present on the original factory-installed glass when the vehicle was new. At a Lexus dealership, aftermarket window tint was removed to rule out tint-related causes. The defect remained present. The dealership then replaced the affected windows with brand-new OEM Lexus glass. The defect reappeared was also present in the replacement glass with identical characteristics. Independent glass professionals advised that the issue appears consistent with a manufacturing or lamination defect internal to the glass itself. The presence of the same defect on both the original factory glass and the OEM replacement suggests a possible supplier or batch-related manufacturing defect that may affect other vehicles of the same make and model. I reached out to Lexus on September 23,2025 about the issue and as of today January 10, 2025 the issue has not been resolved. I almost hit a mother and her child in my fitness center parking lot because the street lights shining into the drivers window had almost zero visibility. Luckily, she saw me and got out of the way because I did not see her until she screamed. This condition materially impairs driver visibility and presents a safety risk, particularly during nighttime driving and even worse when raining. The manufacturer has not yet provided a resolution. I am including images, but I also have a video that is much better to see how extensive the issue is.

NHTSA ID

11710075

Incident

Oct 23, 2025

Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles with 2UR-GSE engines may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): •P0505 – Idle Control System •P2111 – Throttle Actuator Control System – Stuck Open The throttle body assembly with motor and ventilation hoses no. 2 and no. 3 have been modified to address these conditions.

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.