2007 Lexus RX Hybrid Owner Complaints

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ABS SENSOR LIGHT ILLUMINATED AND THE STOPPING DISTANCE WAS EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, THE TRACTION CONTROL LIGHT WAS ALSO ILLUMINATED AND THE SPEED WAS REDUCED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SOUTH BAY LEXUS LOCATED AT 24777 CRENSHAW BLVD, TORRANCE, CA 90505, WHO DIAGNOSED THAT THE ABS ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11352810

Incident

Mar 1, 2020

Mileage

150,000 mi

DRIVING VEHICLE ON LOCAL ROAD ~30 MPH AND SUDDEN/COMPLETE STEERING FAILURE. P/S LIGHT THEN ILLUMINATED AND EFFORT REQUIRED TO STEER VEHICLE IS BEYOND MOST PEOPLE'S STRENGTH.

NHTSA ID

11235029

Incident

Jul 25, 2019

Mileage

155,000 mi

WHILE DRIVING FROM FLORIDA TO FAIRFAX, CA THE VEHICLE STALLED ~10 TIME UNEXPECTEDLY WITH LOSS OF POWER BRAKES AND POWER STEERING, MAKING A VERY DANGEROUS SITUATION. THE "CHECK HYBRID SYSTEM AND CHECK VSC SYSTEM" SHOWED ON THE DASH. CLEARING THE CODES RESTARTED THE VEHICLE. I STOPPED IN DENVER, CO AT KUNI LEXUS OF GREENWOOD VILLAGE, WHOM ROAD TESTED THE VEHICLE FOR 30 MILES BUT WERE UNABLE TO DUPLICATE THE FAULT. OBDII DTC P3105 WAS READ ON MY SCANNER BEFORE ARRIVAL. I HAVE RESEARCHED THE FAILURE MORE AND FOUND OUT ON LEXUS TIS SYSTEM; ON 01/15/2014, LEXUS OF MIAMI CLAIMED TO HAVE COMPLETED SAFETY RECALL 13V396000 (INTELLIGENT POWER MODULE (IPM) SOLDER FAILURES) BUT THEY ONLY DIAGNOSED SOME OTHER PROBLEMS AND DID NOT HAVE TIME TO PERFORM THIS RECALL, NEITHER DID THE INFORM ME OF IT! I STOPPED AT LEXUS OF TACOMA AT FIFE, WA AND THEY DENIED DIAGNOSIS DUE TO MINOR BODY DAMAGE ON THE REAR QUARTER PANEL WHERE THEY CLAIM WATER CAME IN. THIS IS NOT THE LOCATION OF WATER INTRUSION! THE LOCATION IS DUE TO BODY SEAM CRACKS ABOVE THAT PLAIN OF THE QUARTER PANEL DAMAGE, NEAR THE REAR GATE STRUTS AND HINGES (SEE L-SB-0019-09), BUT THEY WOULDN'T LOOK AT THAT EITHER AND TOLD ME TO GO TO THEIR SUBLET BODY SHOP WHERE THE MANAGER AGREED WITH ME THAT THE WATER LEAKS INTO THE HIGH VOLTAGE BATTERY PACK/CONTROLLER AREA WAS FROM THE L-SB-0019-09 AND NOT THE QUARTER PANEL AREA. I SEALED UP ALL POSSIBLE WATER INTRUSION AREAS AND DISASSEMBLED THE HV BATTERY PACK AREA TO SEE HOW MUCH AND WHERE THE WATER WAS (MANY PHOTOS) AND DRY IT OUT WITH SEVERAL DAYS OF SUNSHINE HERE IN FAIRFAX, CA. I INFORMED LEXUS CORP ABOUT THE RELATIVE RECALL/SB AND THEY DENIED TO COMPLETE IT! THE VEHICLE IS BACK TOGETHER AND I AM WAITING ON YOUR RESPONSE. I CAN BE REACHED BY EMAIL (I DON'T CARRY A CELL PHONE) THANK YOU!

NHTSA ID

11182038

Incident

Jan 28, 2019

Mileage

202,144 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER ABOUT 7 SECONDS THE BRAKES FUNCTIONED AS INTENDED. THE VEHICLE WAS TAKEN TO THE DEALER ATLANTIC LEXUS OF 110 (2090 BROADHOLLOW RD, FARMINGDALE, NY 11735 (516)-795-7600) WHERE A DIAGNOSTIC TEST WAS PERFORMED AND DETERMINED THAT THE BRAKE ACTUATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTIES HAD EXPIRED. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID

11144641

Incident

Oct 18, 2018

Mileage

200,000 mi

ABS BRAKE LIGHT, TRACCIN LIGHT, NO POWER BRAKE, MY CARO HAS 90,996 MILES

NHTSA ID

11130926

Incident

Aug 29, 2018

Mileage

50 mi

I WAS DRIVING ON HIGHWAY ON SPEED OF 65 MILES PER HOUR SUDDENLY MY POWER STRING AND BRAKES FAILED. LUCKILY I DIDN'T GET AN ACCIDENT. AFTER I CAME HOME AND START RESEARCHING I SAW THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM.PLEASE MAKE A RECALL FOR THAT MAYBE SOMETHING HAPPENS TO SOMEONE.THANKS

NHTSA ID

11119726

Incident

Aug 13, 2018

Mileage

199,000 mi

DRIVER'S SIDE AIR BAG LIGHT STAYS ON, FLASHES, OR IS OFF INTERMITTENTLY. I HAVE TAKEN IT TO A MECHANIC AND BEEN TOLD THAT THE CONNECTOR WAS LOOSE AND THEY ZIP-TIED THE WIRING IN PLACE. THEY SAID IF THAT DOESN'T WORK THAT NEW SUPPORT ASSEMBLY FOR THE AIRBAG WILL NEED TO BE INSTALLED. THAT WOULD BE OVER $2,000, WHICH SEEMS LIKE A PRETTY EGREGIOUS AMOUNT TO FIX A LOOSE WIRE FOR A CRITICAL SAFETY ITEM.

NHTSA ID

11066995

Incident

Jan 8, 2018

Mileage

105,000 mi

THE REAR BUMPER HAS A PLASTIC COVER AND THE PAINT BUBBLED AND BEGAN TO PEEL FROM UNDER THIS PLASTIC MOLDING AS IF WATER WAS BEHIND IT. THE REAR BUMPER NOW HAS PEELING PAINT.

NHTSA ID

11058386

Incident

Jun 1, 2017

Mileage

104,000 mi

ACCUMULATOR LEAK. DRIVING. EFFECTS BRAKING SYSTEM.

NHTSA ID

11043073

Incident

Nov 1, 2017

Mileage

113,835 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMALLY SOFT. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO HARVEY LEXUS LOCATED AT 2550 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-1010, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COMPUTER CONTROL MODULE FAILED AND NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V396000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE WITH THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID

11021039

Incident

Aug 18, 2017

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE PARKING THE VEHICLE AT APPROXIMATELY 2 MPH, IT ACCELERATED ON ITS OWN WITHOUT WARNING. THE FRONT DRIVER SIDE OF THE VEHICLE CRASHED INTO A CONCRETE POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V112000 (VEHICLE SPEED CONTROL). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID

10915359

Incident

Sep 25, 2016

Mileage

120,000 mi

2010 VEHICLE STOPPED ABRUPTLY; LEXUS SAYS HYBRID SYSTEM FAILED (COVERED) V BUT REQUIRED NEW RADIATOR AND CONVERTER (4500). 2016 TRAVELING ON FREEWAY AND BURNING INDUSTRIAL PLASTIC COMING FROM A/C ; LEXUS SAYS CAN'T FIND THE ISSUE, BUT FOUR REMEDIES FOR POSSIBLE PROBLEM ON INTERNET; WHICH ONE IS IT? TRIED TO UP SALE TIRES, FILTERS, AND NEW STRUTS TOTALING 6000; WHILE IGNORING THE PRIMARY ISSUE COMING FROM THE ENGINE.

NHTSA ID

10888655

Incident

Jul 11, 2016

Mileage

110,000 mi

THE ABS ACTUATOR IS MAKING A CREAKING NOISE WHEN THE CAR IS NOT MOVING AND I AM STEPPING ON THE BRAKE. THE NOISE GOES AWAY WHEN I AM STEPPING ON THE BRAKE VERY LIGHTLY OR WHEN I LET GO OF THE BRAKE. I GOOGLED THIS PROBLEM AND I HAVE SEEN A LOT OF PEOPLE HAVING THIS SAME KIND OF PROBLEM. ON THE LEXUS FORUM THEY SAID THAT THERE IS A RECALL ON THIS BUT I COULD NOT FIND THE RECALL DOCUMENT.

NHTSA ID

10883857

Incident

Apr 10, 2016

Mileage

85,000 mi

REAR LATCH COVER HAS MELTED AND MAKES IT DIFFICULT TO OPEN THE HATCH USING IT.

NHTSA ID

10882794

Incident

Jan 1, 2016

Mileage

75,000 mi

THE RUBBER COVER FOR THE REAR HATCH IS "MELTING" VERY STICKY AND WILL NOT OPEN THE DOOR.

NHTSA ID

10860966

Incident

Apr 3, 2015

Mileage

40,000 mi

RADIATOR CRACKS AND RADIATOR FLUID SPILLS, ON THE PASSENGER SIDE . IT CAUSES ENGINE OVERHEATING . I HAVE ONLY 70,000 MILES ON MY CAR, BUT SLIGHT LEAKS WERE NOTICED AROUND 60, 000 ITSELF.

NHTSA ID

10854618

Incident

Apr 8, 2016

Mileage

70,000 mi

MELTED RUBBER BOOT HANDLE COVER FOR THE REAR LATCH LEAVING THE SWITCH INOPERABLE. I HAVE TO USE THE SWITCH ON THE DASH OR THE KEY FOB TO OPEN THE REAR HATCH.

NHTSA ID

10806421

Incident

Nov 1, 2015

Mileage

140,000 mi

THE DASHBOARD LIGHTS CAME ON FOR EVERYTHING. LEXUS HAD A RECALL AND CHANGED OUT THE COMPUTER BOARD. WHEN I GOT MY CAR BACK THE BRAKE LIGHTS WERE ON-THEY SAID I NEED A BRAKE ACTUATOR ($3500) MY BRAKES WERE FINE. NOW THIS PART RUNS ON A COMPUTER-IF I HAVE IT RESET THE BRAKES WORK FINE. LEXUS SAYS BECAUSE THEY REPLACED THE DASHBOARD ( BAD RUBBER) AND COMPUTER BOARD (INFERIOR) THAT I HAVE TO FIX THE BRAKE ACTUATOR-NO THIS IS A MALFUNCTION WITH THEIR PART AND THERE ARE ALOT OF COMPLAINTS ONLINE-I AM GOING TO GET IN AN ACCIDENT BECAUSE THE BRAKES WORK ONLY PART OF THE TIME-PLEASE RESEARCH THIS THANK YOU *TR

NHTSA ID

10763081

Incident

Jan 5, 2015

Mileage

73,000 mi

HELLO, I OWN A 2007 LEXUS 400H. ON AUG 11, 2015 APPROXIMATELY 10PM THE VEHICLE WAS TRAVELING ON HWY 17 SOUTH IN MYRTLE BEACH SC. THE VEHICLE WAS SITTING AT A GREEN LIGHT IN THE TURNING WAITING FOR ON COMING TRAFFIC. WHEN THE TRAFFIC CLEARED MY WIFE PROCEED TO PROCEED FROWARD WITH THE TURN. ONCE SHE STARTED HER DECENT THE VEHICLE STARTED BLOWING COOLANT OUT OF THE FRONT OF THE VEHICLE AND FROM THE BOTTOM. THE VEHICLE STOPPED RESPONDING LEAVING HER IN THE MIDDLE OF THE TURN. I HAVE LOOKED UP ONLINE THAT LEXUS RECALLED 2006 AND 2007 LEXUS RX400H VEHICLES. WHEN I CALLED TO TALK WITH THEM ABOUT IT THEY TOLD ME THAT MINE WAS NOT INCLUDED. THIS ISSUES IS THE SAME ISSUE THAT THEY DESCRIBE ON THEIR WEBSITE. I AM VERY DISAPPOINTED IN LEXUS.

NHTSA ID

10747772

Incident

Aug 10, 2015

Mileage

155,400 mi

BRAKES DID NOT APPLY AS EXPECTED, EXPERIENCING A SIGNIFICANT "PUSH" WHILE BRAKING AT LOW SPEED. IT WAS SO OBVIOUS THAT I HAD TO STEP ON THE BRAKE PEDAL TO KEEP THE CAR FROM RUNNING OUT INTO THE CAR IN FRONT. THIS ONE TIME I CRASHED INTO FRONT CAR. I TOOK IT TO DEALER TO CHECK THE BRAKES, AND HE IS SAYING THEY ARE HYBRID AND THATS HOW THEY WORK. THIS IS NOT ACCEPTABLE AS THE BRAKES ARE MEANT TO STOP THE VEHICLE WITH IMMEDIATE EFFECT. THIS IS NOT HAPPENING WITH MY RX 400H, I BOUGHT THIS CAR IN SEP 2014 AND WITHIN 2 MONTHS I MET WITH ACCIDENT. I NEVER HAD HISTORY OF ACCIDENT WITH OTHER CARS. *TR

NHTSA ID

10671862

Incident

Nov 18, 2014

Mileage

84,600 mi

I WAS IN A PARKING LOT OF MY BUSINESS ENTERING A PARKING SPACE. AS I WAS TRYING TO STOP I TOOK MY FOOT OFF THE GAS AND I APPLIED THE BRAKE, BUT THE CAR ALL OF A SUDDEN LEAPT FORWARD AND HIT A WOODEN POST DIRECTLY IN FRONT OF ME, UP ON A WALKWAY. IN ORDER TO STOP I PUT THE SHIFT INTO REVERSE WHILE CONTINUING TO APPLY THE BRAKES. *TR

NHTSA ID

10638087

Incident

Sep 19, 2014

Mileage

42,160 mi

MY DASHBOARD DEVELOPED VERTICLE CRACKS IN THE DRIVER'S SIDE DASHBOARD. BECAUSE THIS DASHBOARD HAS THE AIRBAG INSIDE ON THE PASSENGER SIDE I WOULDN'T FEEL SAFE IN A CAR THAT HAD A CRACKED DASH, ANYTHING THAT WOULD MAKE AN AIRBAG GO OFF TOO SOON OR GO OFF TOO LATE CAN OR WOULD BE VERY SERIOUS. *TR

NHTSA ID

10605627

Incident

Jun 24, 2014

Mileage

70,000 mi

THE BLACK MOLDING ON PART# 84840G 8484021010 - SWITCH ASSEMBLY BACK DOOR OPENER IS EXTREMELY SOFT AND STICKY. EVERY TIME WE PUT OUR HANDS ON IT TO MANUALLY OPEN THE REAR LIFT, BLACK STICKY SUBSTANCES GET ON THE FINGERS, WHICH ARE USED TO OPEN IT. THAT PART IS SHIELDED SOMEWHAT BY THE BODY. IT WAS STICKY EVEN DURING COLD MONTHS HERE IN KANSAS AND IS STICKY AS WELL DURING THIS SPRING AND BEGINNING OF SUMMER. MY CONCERN IS SOMETHING IS GETTING HOT FROM THAT ELECTRICAL PIECE THAT MAY CAUSE FURTHER DAMAGE AND HOPEFULLY NOT, BUT POSSIBLE FIRE. THANKING IN ADVANCE. *TR

NHTSA ID

10605174

Incident

Feb 28, 2012

Mileage

62,000 mi

VSC SYSTEM WARNING LIGHT CAME ON. PARKED THE CAR AS IT SHUT OFF. CAR WON'T START. WARNING LIGHT SAYS CHECK HYBRID SYSTEM. WHEN TRYING TO START CAR WILL SAY PUT CAR ON PARK BEFORE STARTING. SAME PROBLEM AS SEEN IN RECALLS FOR 2006 LEXUS HYBRIDS. *TR

NHTSA ID

10575753

Incident

Mar 30, 2014

Mileage

114,500 mi

TL* THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE CONTACT TAPPED A CURB AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000. *TR

NHTSA ID

10566772

Incident

Mar 1, 2014

Mileage

87,000 mi