2008 Lexus RX350 Brakes Problems

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED COMPONENTS WERE WORKING PROPERLY AND CONSUMER MADE NO ATTEMPT TO STOP OR STEER. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 103,000. VEHICLE ALSO CRASHED INTO 1 CAR.*PM CONSUMER'S INSURANCE COMPANY STATED CAR WAS TOTALED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11267939

Incident

Sep 29, 2019

Mileage

103,000 mi

I NO LONGER HAVE THE CAR BUT WAS REPEATEDLY REPLACING THE BRAKES ROTORS, BRAKE PADS AND BRAKES THEMSELVES. LEXUS WAS TELLING ME THAT I WAS RIDING THE BRAKES TOO HARD AND ULTIMATELY I GOT RID OF THE CAR. I AM ONCE AGAIN SEEKING ANOTHER CAR BUT WOULD LOVE TO GET ANOTHER LEXUS SO I GOOGLED THE ISSUE, AND DISCOVERED MANY, MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE ON THIS AND OTHER MODELS AND RECEIVED THE SAME REPLY. I AM SHOCKED TO SEE THAT LEXUS CONTINUES NOT TO ACKNOWLEDGE AND/OR FIX THIS ISSUE. PERHAPS A GOVT AGENCY INVESTIGATION WOULD INSPIRE THEM TO RECTIFY IT ONCE AND FOR ALL.

NHTSA ID

11088568

Incident

Apr 2, 2014

Mileage

35,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

NHTSA ID

11043155

Incident

Nov 3, 2017

Mileage

45,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 45 MPH, THE TIRE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN BRAKING, THE VEHICLE VEERED TO THE RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID

10767291

Incident

Aug 26, 2015

Mileage

130,000 mi

I WAS DRIVING ON A ROAD, MY VEHICLE BEGAN TO SHAKE UNTIL EVENTUALLY DROPPING TO THE ROAD AND DRAGGING UNTIL I COULD GAIN CONTROL OF IT , BY APPLYING THE BRAKES. I NOTICED OUT OF MY DRIVER'S SIDE WINDOW ACROSS THE ROAD WAS MY TIRE ROLLING AT A RAPID SPEED. I CALLED 911 TO RECEIVE ASSISTANCE TO STOP THE TRAFFIC AND TO HELP WITH MY DISABLED VEHICLE. OFFICERS ASSISTED WITH HELPING MYSELF, MY MOTHER AND MY TWO TODDLERS OUT OF THE VEHICLE AND TO RETRIEVE MY TIRE. THE TIRE HAD FALLEN OFF OF MY VEHICLE, AT THE RIM, LEAVING THE BOLTS AND THE MIDDLE PORTION OF THE RIM STILL ATTACHED TO THE VEHICLE, WHILE THE REMAINING MAJORITY OF THE RIM WAS STILL ATTACHED TO MY TIRE ROLLING DOWN THE ROAD. THE VEHICLE WAS IN PROPER WORKING CONDITION PRIOR TO THIS INCIDENT. I DID NOT HIT A POTHOLE NOR WAS I IN AN ACCIDENT. MY VEHICLE WAS TOWED TO MY RESIDENCE, THE FOLLOWING DAY AFTER CONTACTING LEXUS AND ADVISING THEM OF THE INCIDENT, I WAS INSTRUCTED BY LEXUS TO HAVE THE VEHICLE TOWED TO THEIR PROPERTY FOR AN INSPECTION. AFTER THE VEHICLE ARRIVED TO THEIR PROPERTY, THEY CONTACTED ME AND STATED THAT THE THE INCIDENT WAS NOT A MANUFACTURERS DEFECT, THAT HAD IT BEEN A MANUFACTURES DEFECT IT WOULD HAVE HAPPENED WITHIN THE FIRST YEAR THE VEHICLE WAS MANUFACTURED. LEXUS THEN INFORMED MYSELF THAT I NEEDED TO MAKE A CLAIM WITH MY INSURANCE COMPANY FOR DAMAGES THAT HAVE BEEN INCURRED. PRIOR TO THIS INCIDENT THIS VEHICLE WAS IN PERFECT WORKING ORDER. ALL PREVIOUS SERVICES WERE PERFORMED BY AUTO LENDERS AND THE MOST RECENT WAS JUNE 23, 2015, WHEN A ROUTINE OIL AND FILTER CHANGE OCCURRED, AS WELL AS, THE BRAKE PADS AND ROTORS BEING REPLACED. THE SAFETY OF OURSELVES AND OUR CHILDREN ARE A GREAT CONCERN GOING FORWARD IN THIS VEHICLE AND WE DO NOT FEEL THAT THE MANUFACTURER IS IN FACT CONCERNED WITH OUR SAFETY AND WELL BEING AND IF THIS IS AN ISSUE WITH OTHER LEXUS VEHICLES, IT IS A SAFETY CONCERN FOR ALL.

NHTSA ID

10760230

Incident

Aug 26, 2015

Mileage

68,000 mi

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MONDAY. I SUSPECT IT WILL BE TOTALED AND JUDGING BY THE NUMEROUS COMPLAINTS SIMILAR IN NATURE, THIS PROBABLY SHOULD HAVE BEEN ADDRESSED AND RECALLED PRIOR TO BEING SOLD. *TR

NHTSA ID

10548562

Incident

Oct 18, 2013

Mileage

82,000 mi

I WAS DRIVING A LEXUS RX350 THAT WE PURCHASED USED IN 2011. I WAS PULLING INTO A PARKING SPACE IN FRONT OF A LOCAL BUSINESS. WHEN I PUT MY FOOT ON THE BRAKE NOTHING HAPPENED AND THE VEHICLE SPED UP AND RAN INTO AN OFFICE IN THE BUILDING WHERE A LADY WAS SITTING AT A DESK. MY CAR CAME TO REST AGAINST HER DESK. I LOST CONSCIOUSNESS FOR A MOMENT DUE TO FRIGHT I THINK. THEREFORE, AN AMBULANCE WAS CALLED AND I WAS TAKEN TO A LOCAL HOSPITAL WHERE I HAD TO HAVE NUMEROUS XRAYS. THANK GOODNESS I HAD ONLY SOME STIFFNESS IN MY NECK AND SOME SORENESS....THE SAME FOR THE LADY IN THE OFFICE. I COULD HAVE KILLED HER OR ANYONE IN THE VICINITY OF THE OFFICE. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THIS WAS ONE OF THE MOST FRIGHTENING EXPERIENCES I HAVE EVER HAD. *TR

NHTSA ID

10485063

Incident

Nov 7, 2012

Mileage

71,000 mi

AT THE FIRST SERVICE OF MY LEXUS RX 350FWD THE BRAKE PADS WERE REPLACED BY THE DEALER BECAUSE THEY FELT IT WAS UNUSUAL AND THE THEY ADVISED MY DRIVING WITH A LOWER GEAR ON HILLS AND LESS BRAKING. SINCE I NEITHER DRIVE HILLS OR BREAK UNUSUALLY ON FLAT ROADS I FOUND THIS ODD. AT THE NEXT SERVICE I HAD TO PAY FOR WARPED ROTORS THAT NEEDED MACHINING AND THE SANDED THE BRAKE PADS DOWN. THE LAST SERVICE RESULTED IN POOR BRAKING RESPONSE. I HAVE TALKED TO LEXUS CORPORATE BUT THERE SEEMS TO BE NO SOLUTION. *TR

NHTSA ID

10359891

Incident

Oct 7, 2010

Mileage

5,000 mi

I WAS DRIVING WESTBOUND ON I-90W COMING FROM BOSTON WHEN A MILK TRUCK 2 CARS IN FRONT SLAMMED ON HIS BRAKES. TRAFFIC WAS NORMAL AT 4 PM EST. CARS WERE TRAVELING 40-45 MPH AS WE WERE ABOUT 1 MILES OUT OF THE ALLSTON/BRIGHTON TOLLS. I SLAMMED ON MY BRAKES, BUT THE CAR SLID FOR A LITTLE WHILE BEFORE HITTING THE CAR IN FRONT. THE LEXUS RX350 SEEMED TO HAVE VERY SOFT BRAKES, SOMETIMES REQUIRING ALMOST FLOORING OF THE BRAKES BEFORE THE BRAKE CATCHES. THIS IS ESPECIALLY WORSE WHEN THE CAR IS COMING DOWN AN INCLINE, EVEN MODERATE ONES. I'VE REQUESTED A CHECK OF THE BRAKES EVERY TIME THE CAR WAS BROUGHT IN FOR THE 5K SERVICE. BRAKE PADS WERE REPLACED AT 30,000 MILES SERVICE, SO THE BRAKES SHOULD BE NEW. *TR

NHTSA ID

10347866

Incident

Jun 21, 2010

Mileage

34,000 mi

### I HAD ORIGINALLY IGNORED THIS INCIDENT AS REPORTED BY MY WIFE BUT WITH THE TOYOTA PROBLEMS IT MAY BE USEFUL IN YOUR TOYOTA INVESTIGATIONS. ### MY WIFE WAS COMING TO A STOP AT A LIGHT (5 MPH) AND HIT A SIGNIFICANT BUMP AND IMMEDIATELY ALL BRAKING WAS GONE FOR ABOUT 5 TO 10 FEET AND THEN RETURNED. IT WOULD HAVE BEEN AN ACCIDENT EXCEPT THE CAR IN FRONT MOVED. THIS HAS OCCURED ONLY ONCE . . . SHE IS A CONSERVATIVE DRIVER AND DRIVES ALMOST ALWAYS ON PAVED CITY STREETS . . . THE BUMP WAS IN A CONSTRUCTION AREA. *TR

NHTSA ID

10316995

Incident

Aug 15, 2009

Mileage

30,000 mi

AS A LEXUS OWNER AND INTERNATIONAL JOURNALIST (WASHINGTON, DC) I HEREBY LODGE A FORMAL COMPLAINT AGAINST LEXUS USA/TMS OFFICES IN TORRANCE, CA. MY MOTHER AND I SURVIVED DEATH, SUSTAINED TRAUMATIC SERIOUS INJURIES (WHICH LED TO MY MISCARRIAGE) DUE TO MY LEXUS CAR MANUFACTURER DEFECTS AND MECHANICAL MALFUNCTIONING RESULTING IN A LOSS OF CONTROL COLLISION ON 09/21/2009. SINCE 09/22/2009 UP TO DATE 11/30/09 I HAVE BEEN CHEATED, SCAMMED AND LIED TO BY MY CAR MANUFACTURER AND SALES OFFICES CORPORATE LEADERS, WHO CONTACTED ME AND GAVE ME FALSE PROMISES OF MY CAR RE-PURCHASE, STATING THAT MY DEFECTIVE CAR IS SUBJECT TO A BUY-BACK AND REPLACEMENT IN ADDITION TO LEGAL LIABILITY ISSUES RELATED TO OUR MEDICAL BILLS. UP TO DATE I HAVE BEEN CHEATED, LIED AS BEING A VICTIM OF A CHAIN OF LIARS, CHEATERS AND FRAUD MASTERS FROM LEXUS-USA. PROOF OF ALL COMMUNICATIONS WILL BE PROVIDED TO YOUR OFFICE UPON REQUEST. PLEASE HANDLE AN EXPEDITED AND EXTENSIVE INVESTIGATION IN THIS MATTER. MY CAR IS ABANDONED BY LEXUS USA HEADQUARTERS THOSE WHO CONTACTED ME A FEW TIMES AND CHEATED ABOUT PROMPT RESOLUTION OF MY CLAIM FOR ALL DAMAGES RESULTED FROM MY CAR DEFECTS. AS JOURNALIST AND VICTIM OF FRAUD, I WILL PREPARE A SPECIAL NEWS COVERAGE WITH MY COLLEAGUES THAT WILL DISCLOSE AND EXPOSE LEXUS USA DECEPTIVE BUSINESS PRACTICE AND FRAUD. I WILL SEEK RECOVERY TO THE FULLEST EXTENT OF LAWS. LEXUS USA OFFICE FRAUD MASTERS WHO HAVE BEEN ASSIGNED TO MY CLAIM, CAUSED ME PUNITIVE AND MONETARY DAMAGES. AS A RESULT I SUSTAINED MEDICAL, RENTAL AND OTHER EXPENSES. ALL WRONGDOERS SHALL BE HELD ACCOUNTABLE DUE TO VIOLATIONS AND NON COMPLIANCES WITH FEDERAL, STATE AND LOCAL LAWS AND REGULATIONS. PLEASE CONTACT ME AND ADVISE ME OF THE STATUS OF THIS CASE. *TR UPDATED 03/23/2010

NHTSA ID

10293945

Incident

Sep 21, 2009

Mileage

20,800 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN DRAGGING AND WOULD NOT ACCELERATE OVER 50 MPH. THE VEHICLE WAS PULLED OVER AND SMOKE WAS COMING FROM THE WHEEL ASSEMBLY. THE BRAKES LOCKED. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY FOR 5 MILES. THE DEALER WAS UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 13,000.

NHTSA ID

10205829

Incident

Oct 5, 2007

Mileage

9,000 mi