2008 Lexus RX350

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE AUTOMATIC TRUNK DOOR CLOSED DOWN ON A FAMILY MEMBER WITHOUT WARNING. THERE WAS NO INJURY. THE FAILURE OCCURRED SEVERAL TIMES WITH THE TRUNK DOOR AUTOMATICALLY CLOSING WITHOUT WARNING. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT LEXUS OF RICHMOND (703 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 323-8000). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

NHTSA ID

11290079

Incident

Dec 18, 2019

Mileage

109,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED COMPONENTS WERE WORKING PROPERLY AND CONSUMER MADE NO ATTEMPT TO STOP OR STEER. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 103,000. VEHICLE ALSO CRASHED INTO 1 CAR.*PM CONSUMER'S INSURANCE COMPANY STATED CAR WAS TOTALED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11267939

Incident

Sep 29, 2019

Mileage

103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKING FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO LEXUS OF WICHITA (1555 N GREENWICH RD, WICHITA, KS 67206, (316) 779-2606) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COSMETIC; THEREFORE, IT WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11259080

Incident

Jun 5, 2018

Mileage

80,000 mi

2008 LEXUS RX. CONSUMER WRITES IN REGARDS TO DETERIORATING DASH BOARD. *LD *JS

NHTSA ID

11243658

Incident

Feb 1, 2019

MASSIVE CATASTROPHIC OIL LEAK. NOTICED HOT OIL SMELL. NO OIL ON DIPSTICK. OIL SPRAYING OUT AT BOTTOM OF ENGINE, RIGHT FRONT. CAR TOWED TO SHOP. OIL HOSE BETWEEN COOLER AND FILTER BURST. KNOWN PROBLEM. TOYOTA/LEXUS HAS MADE AN UPGRADED PART BUT NOT NOTIFIED MOST OWNERS AND WILL NOT REPLACE UNTIL IT FAILS. WHEN IT FAILS CAR CAN CATCH FIRE AND SEVERE ENGINE DAMAGE RESULTS. MANY VIDEOS AND REPORTS ON THE INTERNET AS THIS IS A WIDESPREAD PROBLEM.

NHTSA ID

11204461

Incident

Apr 23, 2019

Mileage

185,000 mi

I WAS TOLD I NEED A NEW RACK & PINON DUE TO LEAKAGE WITH LESS THAN 92,000 MILES ON THE VEHICLE. I BOUGHT THE CAR USED JUST 2 YEARS AGO AND HAD ALL REGULAR MAINTENANCE RECORDS FROM PREVIOUS OWNER & DEALER SERVICE. HAVE HAD REGULAR SERVICE SINCE PURCHASING IT - WHICH IS HOW ISSUE WAS DISCOVERED. WILL COST OVER $1500 TO REPAIR. UPON DOING SOME INVESTIGATION ON-LINE, I SEE I AM NOT THE ONLY OWNER EXPERIENCING THIS IN UNDER 100,000 MILEAGES.

NHTSA ID

11163703

Incident

Nov 14, 2018

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 65 MPH, THE OIL COOLER LINE BURST AND ALL THE OIL LEAKED OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE HE REPLACED THE OIL COOLER LINE HIMSELF. THE CONTACT FOUND THERE WAS INTERNAL ENGINE DAMAGE AND A HOLE IN THE BOTTOM OF THE ENGINE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11154797

Incident

Sep 29, 2018

Mileage

80,000 mi

THERE WAS A WINING SOUND COMING FROM UNDER THE HOOD. WHEN I STARTED MY SUV UP IN THE MORNING THERE WAS A LOUD WINING SOUND. THE SOUND LOWERED AS THE CAR WARMED UP, NUT WHEN I PUT THE CARE IN DRIVE AND ACCELERATED THE NOUS BECAME LOUDER. I TOOK MY CAR IN TO THE DEALER THEY SAID IT HAS THE POWER STEERING SO I HAD THEM REPLACE THE POWER STEERING PUMP. BUT BEFORE THEY RETURNED THE CAR TO ME THEY CALLED ME AND SAID THE NOISE WAS STILL THERE AND THAT I NOW NEEDED A TRANSMISSION OVERHAUL. AT 120,000 MILES THIS SHOULD NOT BE HAPPENING. I WAS TOLD THAT THEY COULD CLEAN THE TRANSMISSION OIL MOTOR PAN AND THAT COULD STOP THE NOISE FOR NOW. THE DEALER CLEANED OIL PAN AND THE NOISE STOPPED. I AND TOLD THAT THIS IS A TEMPORARY FIX AND THAT I WILL NEED A NEW TRANSMISSION SOON. I THINK IF THIS IS HAPPENING TO OTHERS THAT THERE SHOULD BE A RECALL ON THE TRANSMISSION OF THE 2008 RX 350.

NHTSA ID

11142279

Incident

Sep 19, 2018

Mileage

120,300 mi

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

TT: HVAC drain tube is found to blocked/clogged.