2008 Lexus RX350 Owner Complaints

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE AUTOMATIC TRUNK DOOR CLOSED DOWN ON A FAMILY MEMBER WITHOUT WARNING. THERE WAS NO INJURY. THE FAILURE OCCURRED SEVERAL TIMES WITH THE TRUNK DOOR AUTOMATICALLY CLOSING WITHOUT WARNING. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT LEXUS OF RICHMOND (703 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 323-8000). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

NHTSA ID

11290079

Incident

Dec 18, 2019

Mileage

109,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED COMPONENTS WERE WORKING PROPERLY AND CONSUMER MADE NO ATTEMPT TO STOP OR STEER. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 103,000. VEHICLE ALSO CRASHED INTO 1 CAR.*PM CONSUMER'S INSURANCE COMPANY STATED CAR WAS TOTALED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11267939

Incident

Sep 29, 2019

Mileage

103,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS CRACKING FROM THE DRIVER'S SIDE TO THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO LEXUS OF WICHITA (1555 N GREENWICH RD, WICHITA, KS 67206, (316) 779-2606) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS COSMETIC; THEREFORE, IT WOULD NOT BE REPAIRED FOR FREE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11259080

Incident

Jun 5, 2018

Mileage

80,000 mi

2008 LEXUS RX. CONSUMER WRITES IN REGARDS TO DETERIORATING DASH BOARD. *LD *JS

NHTSA ID

11243658

Incident

Feb 1, 2019

MASSIVE CATASTROPHIC OIL LEAK. NOTICED HOT OIL SMELL. NO OIL ON DIPSTICK. OIL SPRAYING OUT AT BOTTOM OF ENGINE, RIGHT FRONT. CAR TOWED TO SHOP. OIL HOSE BETWEEN COOLER AND FILTER BURST. KNOWN PROBLEM. TOYOTA/LEXUS HAS MADE AN UPGRADED PART BUT NOT NOTIFIED MOST OWNERS AND WILL NOT REPLACE UNTIL IT FAILS. WHEN IT FAILS CAR CAN CATCH FIRE AND SEVERE ENGINE DAMAGE RESULTS. MANY VIDEOS AND REPORTS ON THE INTERNET AS THIS IS A WIDESPREAD PROBLEM.

NHTSA ID

11204461

Incident

Apr 23, 2019

Mileage

185,000 mi

I WAS TOLD I NEED A NEW RACK & PINON DUE TO LEAKAGE WITH LESS THAN 92,000 MILES ON THE VEHICLE. I BOUGHT THE CAR USED JUST 2 YEARS AGO AND HAD ALL REGULAR MAINTENANCE RECORDS FROM PREVIOUS OWNER & DEALER SERVICE. HAVE HAD REGULAR SERVICE SINCE PURCHASING IT - WHICH IS HOW ISSUE WAS DISCOVERED. WILL COST OVER $1500 TO REPAIR. UPON DOING SOME INVESTIGATION ON-LINE, I SEE I AM NOT THE ONLY OWNER EXPERIENCING THIS IN UNDER 100,000 MILEAGES.

NHTSA ID

11163703

Incident

Nov 14, 2018

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 65 MPH, THE OIL COOLER LINE BURST AND ALL THE OIL LEAKED OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE HE REPLACED THE OIL COOLER LINE HIMSELF. THE CONTACT FOUND THERE WAS INTERNAL ENGINE DAMAGE AND A HOLE IN THE BOTTOM OF THE ENGINE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11154797

Incident

Sep 29, 2018

Mileage

80,000 mi

THERE WAS A WINING SOUND COMING FROM UNDER THE HOOD. WHEN I STARTED MY SUV UP IN THE MORNING THERE WAS A LOUD WINING SOUND. THE SOUND LOWERED AS THE CAR WARMED UP, NUT WHEN I PUT THE CARE IN DRIVE AND ACCELERATED THE NOUS BECAME LOUDER. I TOOK MY CAR IN TO THE DEALER THEY SAID IT HAS THE POWER STEERING SO I HAD THEM REPLACE THE POWER STEERING PUMP. BUT BEFORE THEY RETURNED THE CAR TO ME THEY CALLED ME AND SAID THE NOISE WAS STILL THERE AND THAT I NOW NEEDED A TRANSMISSION OVERHAUL. AT 120,000 MILES THIS SHOULD NOT BE HAPPENING. I WAS TOLD THAT THEY COULD CLEAN THE TRANSMISSION OIL MOTOR PAN AND THAT COULD STOP THE NOISE FOR NOW. THE DEALER CLEANED OIL PAN AND THE NOISE STOPPED. I AND TOLD THAT THIS IS A TEMPORARY FIX AND THAT I WILL NEED A NEW TRANSMISSION SOON. I THINK IF THIS IS HAPPENING TO OTHERS THAT THERE SHOULD BE A RECALL ON THE TRANSMISSION OF THE 2008 RX 350.

NHTSA ID

11142279

Incident

Sep 19, 2018

Mileage

120,300 mi

REAR LIFTGATE HANDLE MELTING WHEN CAR IS OPERATIONAL. HOT TO THE TOUCH. HAVE READ THIS HAS HAPPENED TO MULTIPLE LEXUS/TOYOTA MODELS.

NHTSA ID

11130237

Incident

Sep 6, 2018

Mileage

151,500 mi

MY DASHBOARD HAS A SERIOUS CRACKING ISSUE. IT IS ALSO STICKING AND IS MELTING CAUSED BY HEAT. I WAS NEVER NOTIFIED THAT THERE WAS A RECALL AND REPLACEMENT ON THE DASHBOARD. ONCE I RESEARCHED THE DASHBOARD ISSUE ONLINE I CONTACTED LEXUS ON JUNE 01, 2017. THE TOLD ME THAT SINCE IT WAS NOT A SAFETY ISSUE AND IT WAS ONLY COSMETIC ISSUE THAT BY LAW THEY DID NOT HAVE TO NOTIFY ME. I THINK THIS IS VERY UNFAIR.

NHTSA ID

11121749

Incident

Jan 12, 2017

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED AND IMPAIRED THE DRIVER'S VISION. THE HEADLIGHT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LEXUS OF CHERRY HILL (1230 ROUTE 73 SOUTH, MOUNT LAUREL, NJ 08054, (856) 393-4583) WHERE THE FAILURE WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 117,000.

NHTSA ID

11119932

Incident

Jul 12, 2017

Mileage

117,000 mi

SEAT BELT IN THE BACK PASSENGER SIDE NOT WORKING. CRACKED DASH BOARD.

NHTSA ID

11112800

Incident

Apr 1, 2018

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SEAT BELT UNBUCKLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000. *DT UPDATED 12/18/18*JB

NHTSA ID

11112608

Incident

Apr 4, 2018

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND THE ESP, OIL, AND ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (TOM WOOD LEXUS, 4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317)-580-6880) WHERE IT WAS DIAGNOSED THAT THE OIL COOLING LINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

NHTSA ID

11104099

Incident

Jun 20, 2018

Mileage

144,000 mi

I PURCHASED MY 2008 LEXUS RX 350 FROM A ONE OWNER. ONLY 122,000 MILES, GARAGED KEPT AND EXTREMELY CLEAN. UPON TAKING THE CAR OVER AND BRINGING IT HOME. I REMOVED THE ENGINE SPLASH GUARD TO GET A BETTER LOOK AT THE UNDERNEATH. REMOVED THE SPLASH GUARD AND WOUND THAT THE RACK/PINION WHICH IS COVERED BY THE SPLASH GUARD HAD ONE BOOT TOTALLY BUSTED AND THE OTHER (DRIVER SIDE) LEAKING. AFTER LOOKING ONLINE TO FIND OUT MORE ABOUT THIS. I FIND THAT THERE ARE HUNDREDS, MAYBE THOUSANDS OF OTHERS WHO HAVE THE SAME ISSUE. LEXUS SHOULD BE RESPONSIBLE FOR THIS. WE'VE DRIVEN TOYOTA FOR OVER 25 YEARS. THIS IS OUR FIRST UPGRADE TO THE TOYOTA BRAND. THIS LEXUS WAS "BABIED" AND THAT WAS MY MAIN REASON TO BUY IT. I TOO "BABY' ALL OUR CARS AS WE KEEP THEM FOR AT LEAST 10 YEARS. I'VE TAKEN THE LEXUS TO MY ASE MECHANIC THAT I'VE USED FOR 30 YEARS. HE IS GOING TO REPLACE THE RACK. MY TOYOTA HIGHLANDER THAT I SOLD HAD 360.000 MILES. NEVER A STEERING OR "BOOT" ISSUE..... MY FIRST EXPERIENCE WITH LEXUS AND SO FAR....NOT GOOD. I WILL KEEP THIS CAR AND HAVE MY MECHANIC DO A FULL SERVICE ON IT (BELTS, WATER PUMP, THERMOSTAT, TRANS OIL, ETC) SOMETHING I DO WITH ALL MY VEHICLES. BUT I'M NOT USED TO HAVING LARGE SAFETY ITEMS LIKE THIS FROM TOYOTA. DOMESTIC CAR MAKERS, YES, BUT NOT TOYOTA.....NOT RIGHT BY LEXUS! THE PREVIOUS OWNER COULD NOT HAVE SEEN THIS. IT'S BEEN THIS WAY FOR SOMETIME.

NHTSA ID

11104064

Incident

May 26, 2018

Mileage

122,000 mi

THE RUBBER HOSE IN THE OIL LINE TO THE OIL COOLER FAILED, ALLOWING ALL ENGINE OIL TO QUICKLY LEAK OUT. IF THIS HAD HAPPENED AT FREEWAY SPEEDS, THE ENGINE WOULD HAVE SEIZED AND POWER STEERING AND POWER BRAKES WOULD HAVE BEEN INSTANTLY LOST... CREATING AN EXTREMELY DANGEROUS SITUATION. LUCKILY I WAS DRIVING ON SURFACE ROADS AT 25-35 MPH WHEN MINE FAILED LEXUS KNEW OF THIS PROBLEM AND ELIMINATED THE RUBBER HOSE IN ITS 2011 MODELS BUT DID NOTHING TO WARN OWNERS OF THAT VEHICLE. NHTSA WAS ALSO AWARE AND ADDRESSED IN NHTSA ID 10056509 (POSSIBLY INCORRECT ID). I'M REALLY PISSED THAT IT IS GOING TO COST ME $500 TO FIX THIS LEXUS DEFECT, BUT I'M THANKFUL I HADN'T DRIVEN TO MY OFFICE THAT DAY USING INTERSTATE HIGHWAYS! ALL LEXUS VEHICLES HAVING THIS DEFECT SHOULD BE RECALLED IMMEDIATELY.

NHTSA ID

11099205

Incident

May 31, 2018

Mileage

149,700 mi

I NO LONGER HAVE THE CAR BUT WAS REPEATEDLY REPLACING THE BRAKES ROTORS, BRAKE PADS AND BRAKES THEMSELVES. LEXUS WAS TELLING ME THAT I WAS RIDING THE BRAKES TOO HARD AND ULTIMATELY I GOT RID OF THE CAR. I AM ONCE AGAIN SEEKING ANOTHER CAR BUT WOULD LOVE TO GET ANOTHER LEXUS SO I GOOGLED THE ISSUE, AND DISCOVERED MANY, MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE ON THIS AND OTHER MODELS AND RECEIVED THE SAME REPLY. I AM SHOCKED TO SEE THAT LEXUS CONTINUES NOT TO ACKNOWLEDGE AND/OR FIX THIS ISSUE. PERHAPS A GOVT AGENCY INVESTIGATION WOULD INSPIRE THEM TO RECTIFY IT ONCE AND FOR ALL.

NHTSA ID

11088568

Incident

Apr 2, 2014

Mileage

35,000 mi

THE DASHBOARD ON MY 2008 LEXUS 350 IS CRACKING AND GETS STICKY WHEN PARKED OUTSIDE. THE LIFT TAB FOR THE BACK POWER DOOR IS TACKY LIKE TAR WHEN YOU TOUCH IT. THE CAR ONLY HAS 37,476 MILES ON IT. THIS SHOULD NOT HAPPEN TO A CAR ESPECIALLY A LEXUS. I TOOK IT TO TUSTIN LEXUS ON SATURDAY 4/7/18 AND THEY SAID IT WAS OUT OF WARRANTY AND COULD NOT REPLACE THE DASHBOARD. THE LETTER I RECEIVED FROM LEXUS ADVISED ME OF THE ENHANCEMENT COVERAGE EVEN TO COVER CARS OUT WARRANTY. I BELIEVE LEXUS SHOULD REPLACE THE DASHBOARD. WE WERE LOOKING TO REPLACE OUR 2ND LEXUS GX460 WITH A NEW ONE BUT WE DECIDED WE WILL NOT BUY ANOTHER LEXUS IF THEY CANNOT WARRANTY THE DEFECTS IN THEIR CARS.

NHTSA ID

11083985

Incident

Mar 8, 2018

Mileage

37,450 mi

I HAVE BEEN DRIVING MY VEHICLE AROUND AND NOTICED MY STEERING WHEEL HAS BECOME "LOOSE". THE POWER STEERING FLUID WAS LEAKING, BUT I WASN'T ABLE TO PINPOINT THE PROBLEM. I FILLED IT BACK UP WITH ANTI-LEAK POWER STEERING FLUID, BUT A COUPLE MONTHS LATER I HAD IT CHECKED OUT BECAUSE THE STEERING BECAME NOTICEABLY LOOSER. RACK AND PINION IS IN NEED OF REPLACEMENT. MY VEHICLE HAS BEEN SERVICED FROM BRAND NEW SINCE 2007 AND ONLY HAS 75,000 MILES ON IT. MY VEHICLE IS OUT OF WARRANTY, BUT THIS SEEMS TO BE A COMMON PROBLEM WITH THE MANUFACTURING OF THE VEHICLE (BASED UPON OTHER CONSUMER COMPLAINTS). NORMAL CITY AND HIGHWAY DRIVING.

NHTSA ID

11076563

Incident

Mar 6, 2018

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT THE HEADLAMPS FAILED TO ILLUMINATE. THE BULBS WERE REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE HEAD LAMP ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE STATUTE HAD EXPIRED TO RECEIVE A MANUFACTURER RECALL REPAIR. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

NHTSA ID

11064830

Incident

Dec 3, 2013

Mileage

115,000 mi

INFORMED BY DEALER SERVICE DEPARTMENT OF LEAK IN RACK AND PINION SYSTEM. NEEDS REPLACED. QUOTE APPROX 1800.00.

NHTSA ID

11061479

Incident

Dec 22, 2016

Mileage

107,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. TWO YEARS AGO, THE CONTACT NOTICED WATER ON THE FLOOR OF THE VEHICLE AS WELL AS THE FRONT DRIVER'S AND REAR SEATS. THE CONTACT ALSO NOTICED MOLD IN THE VEHICLE ALONG WITH AN ODOR. THE VEHICLE WAS TAKEN TO LEXUS OF EDISON AT (732) 798-7948 (711 U.S. HIGHWAY 1, EDISON, NJ 08817) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE CARPET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO LEXUS OF EDISON WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA ID

11052758

Incident

Dec 15, 2015

Mileage

30,000 mi

MY CAR HAS BEEN MAKING NOISE WHILE DRIVING . THE POWER STEERING FLUID IS LEAKING AND KEEPS DROPPING LOW. COMPLAINTS HAVE BEEN MADE TO LEXUS DEALER AT MASSEPUQUA, NY AND LATELY FARMINGDALE, NY NOW OVER PAST MANY YEARS .ON EVERY VISIT.

NHTSA ID

11048290

Incident

Jan 10, 2012

Mileage

35,000 mi

MY DASH HAS SEVERAL MAJOR CRACKS. VEHICLE WAS STATIONARY WHEN CRACKS APPEARED. IT IS UNKNOWN WHEN THIS HAPPENED AS I JUST BOUGHT THE LEXUS.

NHTSA ID

11043458

Incident

Jul 14, 2010

Mileage

20,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

NHTSA ID

11043155

Incident

Nov 3, 2017

Mileage

45,000 mi