2008 Lexus RX350 Driver assistance Problems

TL* THE CONTACT OWNS A 2008 LEXUS RX350. WHILE REVERSING, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THREE TREES. THE STEERING WHEEL BECAME UNCONTROLLABLE/INOPERABLE AND THE BRAKE PEDAL WAS APPLIED, BUT TRAVELED TO THE FLOORBOARD. THE CONTACT TURNED OFF THE IGNITION TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE POLICE DEPARTMENT ARRIVED, BUT A REPORT WAS FILED 3 DAYS LATER. THE AIR BAGS DID NOT DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED COMPONENTS WERE WORKING PROPERLY AND CONSUMER MADE NO ATTEMPT TO STOP OR STEER. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 103,000. VEHICLE ALSO CRASHED INTO 1 CAR.*PM CONSUMER'S INSURANCE COMPANY STATED CAR WAS TOTALED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ID

11267939

Incident

Sep 29, 2019

Mileage

103,000 mi

I HAD MY FOOT ON THE BRAKE PULLING INTO A PARKING SPACE WHEN I FELT A QUICK ACCELERATION SURGING MY CAR FORWARD, LOCKING MY STEERING WHEEL CAUSING ME TO PLOW ONTO A PARKED TRUCK. I HAD TO BE TOWED TO REPAIR SHOP. STEERING BECAME DIFFICULT.

NHTSA ID

11043155

Incident

Nov 3, 2017

Mileage

45,000 mi

I TOOK MY RX 350 FOR THE 80,000 SERVICE. MY SERVICE ADVISER CALLED ME AND TOLD ME THE I HAD AN OIL LEAK IN THE RACK AND PINION STEERING AND IT MUST BE REPLACED AT THE COST OF $2600.00 TO $3000.00. I BELIEVE THIS IS A LEXUS PROBLEM THEY SHOULD TAKE CARE IT. *TR

NHTSA ID

10651354

Incident

Oct 30, 2014

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THEN INTO A TELEPHONE POLE. THE CONTACT SUSTAINED CHEST AND KNEE INJURIES AND THE DRIVER OF THE SECOND VEHICLE SUSTAINED MULTIPLE FRACTURES. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10550135

Incident

Oct 20, 2013

Mileage

69,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT ALSO STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE AND THEN CRASHED INTO A POLE. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO A HOSPITAL FOR TREATMENT OF CHEST AND LEGS INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 69,000...UPDATED 12/03/13 *BF UPDATED 12/06/2013 *JS

NHTSA ID

10549813

Incident

Oct 20, 2013

Mileage

69,000 mi

UPON ENTERING A PARKING LOT AND TURNING SLOWLY INTO A VACANT SPOT THE CAR ACCELERATED REALLY FAST AND WOULDN'T STOP WHEN BRAKE PRESSED AS THE SPEED CAME TO HALT WHEN CRASHING VERY HARD INTO A BRICK WALL. BOTH AIR BAGS ON DRIVER SIDE DEPLOYED AND WERE SMOKING REALLY BAD. THE IMPACT TO MY KNEES AND FACE CAUSED TEMPORARY NUMBNESS FOR WHICH I COULDN'T FEEL MY LEGS OR MOVE. THE POLICE & PARAMEDICS WERE CALLED. THE ENTIRE FRONT END DO MY CAR WAS DAMAGED. RECENTLY PURCHASED USED IN MAY 2013. IT HAS BEEN TOWED TO REPAIR SHOP FOR INSPECTION UPCOMING MONDAY. I SUSPECT IT WILL BE TOTALED AND JUDGING BY THE NUMEROUS COMPLAINTS SIMILAR IN NATURE, THIS PROBABLY SHOULD HAVE BEEN ADDRESSED AND RECALLED PRIOR TO BEING SOLD. *TR

NHTSA ID

10548562

Incident

Oct 18, 2013

Mileage

82,000 mi

I WAS DRIVING A LEXUS RX350 THAT WE PURCHASED USED IN 2011. I WAS PULLING INTO A PARKING SPACE IN FRONT OF A LOCAL BUSINESS. WHEN I PUT MY FOOT ON THE BRAKE NOTHING HAPPENED AND THE VEHICLE SPED UP AND RAN INTO AN OFFICE IN THE BUILDING WHERE A LADY WAS SITTING AT A DESK. MY CAR CAME TO REST AGAINST HER DESK. I LOST CONSCIOUSNESS FOR A MOMENT DUE TO FRIGHT I THINK. THEREFORE, AN AMBULANCE WAS CALLED AND I WAS TAKEN TO A LOCAL HOSPITAL WHERE I HAD TO HAVE NUMEROUS XRAYS. THANK GOODNESS I HAD ONLY SOME STIFFNESS IN MY NECK AND SOME SORENESS....THE SAME FOR THE LADY IN THE OFFICE. I COULD HAVE KILLED HER OR ANYONE IN THE VICINITY OF THE OFFICE. MY CAR WAS TOTALED BY THE INSURANCE COMPANY. THIS WAS ONE OF THE MOST FRIGHTENING EXPERIENCES I HAVE EVER HAD. *TR

NHTSA ID

10485063

Incident

Nov 7, 2012

Mileage

71,000 mi

WHEN I SET THE CRUISE CONTROL WHILE DRIVING THE DISPLAY ON THE DASH INDICATING MPG, CURRENT MPG, AVERAGE SPEED, ETC. GOES BLAND. THE DEALER SAID HE CANNOT FIX THIS PROBLEM AS THERE APPEARS TO BE A "BUG" IN THE ELECTRONICS. *TR

NHTSA ID

10443186

Incident

Dec 6, 2011

Mileage

355 mi

RX350 LEXUS, I EXPERIENCED A SUDDEN SURGE IN RPMS WHILE TRAVELING DOWNHILL. RPMS SURGED 1000 IN SECONDS AND DROPPED BACK DOWN. HAS HAPPENED TWICE IN PAST 4 WEEKS. SCARY, PLEASE LOOK INTO THIS PEOPLE ALL OVER INTERNET ARE REPORTING SAME PROBLEM. LEXUS SERVICE COULD NOT REPLICATE AND SAID NOTHING IS WRONG!

NHTSA ID

10362500

Incident

Oct 15, 2010

Mileage

39,200 mi

TL*THE CONTACT OWNS A 2008 LEXUS RX350. UPON PLACING THE VEHICLE IN REVERSE, IT IMMEDIATELY BOLTED IN REVERSE OUT OF THE DRIVEWAY. AT SPEEDS OF 40-45 MPH. THE BRAKES WERE APPLIED, BUT WITH NO EFFECT. IN AN ATTEMPT TO SHIFT TO SHIFT INTO NEUTRAL , THE VEHICLE WAS SHIFTED INTO DRIVE AND THE VEHICLE BEGAN TO INVOLUNTARILY ACCELERATE LEAVING THE DRIVER NO CHOICE, BUT TO CRASH INTO A TREE. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE CONSUMER SUSTAINED INJURIES. THE VEHICLE WAS DESTROYED. UPDATED 11/16/10

NHTSA ID

10323731

Incident

Mar 18, 2010

Mileage

30,000 mi

TL*THE CONTACT OWNS 2008 LEXUS RS350. WHILE DRIVING APPROXIMATELY 3 MPH INTO HIS DRIVEWAY THE VEHICLE SURGED FORWARD. THE CONTACT WAS UNABLE TO STOP THE VEHICLE. THE CONTACT DEPRESSED THE BRAKES TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A WALL. THE ENTIRE FRONT END OF THE VEHICLE WAS DAMAGED. THE AIR BAG DID NOT DEPLOY. THE POLICE WAS NOT CALLED TO THE SCENE. THE CONTACT TOWED THE VEHICLE TO AN AUTHORIZED DEALER. THE DEALER STATED THAT ESTIMATED REPAIR COST WAS $12,000. THE INSPECTOR INFORMED HIM THAT THEY WERE UNABLE TO OFFER HIM ANY ASSISTANCE. THE VEHICLE WAS AT AN AUTHORIZED DEALER TO BE REPAIRED WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 24980 AND THE CURRENT MILEAGE WAS 25000.

NHTSA ID

10318179

Incident

Mar 2, 2010

Mileage

24,980 mi

2008 LEXUS RX 350 WITH SEVERAL PROBLEMS INCLUDING STICKY ACCELERATOR WHICH CAUSED HESITATION AND THEN A SURGE AND RELATED SENSOR PROBLEM. CONSUMER STATED THAT THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE SURGED FORWARD. WHEN TAKEN TO THE DEALER, THE WARNING LIGHTS WENT OFF. *KB THERE WAS A LOOSE WIRE BETWEEN E5-A12 PIN AND GENERAL INSTABILITY WITH SENSORS AND VARIOUS TROUBLE LIGHTS INCLUDING THE CHECK ENGINE LIGHT, VSC AND LOSS OF CRUISE CONTROL. A CODE DIAGNOSED A PROBLEM AS ACCELERATION POSITION SENSOR SWITCH MALFUNCTION, WHICH SEEMED TO BE ASSOCIATED WITH THE WARNING LIGHTS FOR THE CHECK ENGINE, VSC AND SKID. THE CONSUMER STATED THE VEHICLE LOST POWER AND SIGNIFICANT USE OF THE ACCELERATOR WHILE DRIVING 70 MPH. *JB

NHTSA ID

10312125

Incident

Jan 19, 2010

TL*THE CONTACT OWNS A 2008 LEXUS RX350. HE EXPERIENCED SUDDEN ACCELERATION TWICE WHILE DRIVING 30 MPH AND ATTEMPTING TO STOP AT AN INTERSECTION AND AGAIN WHEN HE TRIED TO PARK. DURING BOTH INCIDENTS HIS FOOT WAS ON THE BRAKE PEDAL; HOWEVER, THE ACCELERATOR PEDAL STUCK, THE VEHICLE CONTINUED TO ACCELERATE AND IT FAILED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE DEALER WAS UNABLE TO LOCATE THE FAILURE. A REPORT WAS FILED WITH THE MANUFACTURER WHO STATED THAT SOMEONE WOULD CONTACT HIM. THE CURRENT AND THE FAILURE MILEAGES WERE 19, 700.

NHTSA ID

10303624

Incident

Dec 1, 2009

Mileage

19,700 mi

ACCELERATOR STICKS. I HAD A 2002 LEXUS RX300 AND THE ACCELERATOR KEPT STICKING . I TOOK IT TO THE AUSTIN TX LEXUS DEALER IN SPRING 2008 AND REPORTED IT. THEY SAID THERE WAS NOTHING WRONG. I SOLD THE CAR AND BOUGHT A NEW 2008 RX350 AND IT DOES THE SAME THING. SO LEXUS HAS KNOWN ABOUT THIS PROBLEM FOR A LONG LONG TIME AND THAT MAKES ME MAD FOR THEM TO KNOWNINGLY JEOPARDIZING MY SAFETY. TW*

NHTSA ID

10303093

Incident

Jan 8, 2010

Mileage

19,000 mi

AS A LEXUS OWNER AND INTERNATIONAL JOURNALIST (WASHINGTON, DC) I HEREBY LODGE A FORMAL COMPLAINT AGAINST LEXUS USA/TMS OFFICES IN TORRANCE, CA. MY MOTHER AND I SURVIVED DEATH, SUSTAINED TRAUMATIC SERIOUS INJURIES (WHICH LED TO MY MISCARRIAGE) DUE TO MY LEXUS CAR MANUFACTURER DEFECTS AND MECHANICAL MALFUNCTIONING RESULTING IN A LOSS OF CONTROL COLLISION ON 09/21/2009. SINCE 09/22/2009 UP TO DATE 11/30/09 I HAVE BEEN CHEATED, SCAMMED AND LIED TO BY MY CAR MANUFACTURER AND SALES OFFICES CORPORATE LEADERS, WHO CONTACTED ME AND GAVE ME FALSE PROMISES OF MY CAR RE-PURCHASE, STATING THAT MY DEFECTIVE CAR IS SUBJECT TO A BUY-BACK AND REPLACEMENT IN ADDITION TO LEGAL LIABILITY ISSUES RELATED TO OUR MEDICAL BILLS. UP TO DATE I HAVE BEEN CHEATED, LIED AS BEING A VICTIM OF A CHAIN OF LIARS, CHEATERS AND FRAUD MASTERS FROM LEXUS-USA. PROOF OF ALL COMMUNICATIONS WILL BE PROVIDED TO YOUR OFFICE UPON REQUEST. PLEASE HANDLE AN EXPEDITED AND EXTENSIVE INVESTIGATION IN THIS MATTER. MY CAR IS ABANDONED BY LEXUS USA HEADQUARTERS THOSE WHO CONTACTED ME A FEW TIMES AND CHEATED ABOUT PROMPT RESOLUTION OF MY CLAIM FOR ALL DAMAGES RESULTED FROM MY CAR DEFECTS. AS JOURNALIST AND VICTIM OF FRAUD, I WILL PREPARE A SPECIAL NEWS COVERAGE WITH MY COLLEAGUES THAT WILL DISCLOSE AND EXPOSE LEXUS USA DECEPTIVE BUSINESS PRACTICE AND FRAUD. I WILL SEEK RECOVERY TO THE FULLEST EXTENT OF LAWS. LEXUS USA OFFICE FRAUD MASTERS WHO HAVE BEEN ASSIGNED TO MY CLAIM, CAUSED ME PUNITIVE AND MONETARY DAMAGES. AS A RESULT I SUSTAINED MEDICAL, RENTAL AND OTHER EXPENSES. ALL WRONGDOERS SHALL BE HELD ACCOUNTABLE DUE TO VIOLATIONS AND NON COMPLIANCES WITH FEDERAL, STATE AND LOCAL LAWS AND REGULATIONS. PLEASE CONTACT ME AND ADVISE ME OF THE STATUS OF THIS CASE. *TR UPDATED 03/23/2010

NHTSA ID

10293945

Incident

Sep 21, 2009

Mileage

20,800 mi

AS I PUT THE VEHICLE IN REVERSE, IT RAPIDLY AND SUDDENLY ACCELERATED OUT OF CONTROL AND HIT A LIGHT POST. TRYING TO REGAIN CONTROL, I PUT ON THE BRAKE AND SHIFTED TO DRIVE, WHERE IT SUDDENLY AND VERY RAPIDLY SPED FORWARD AND HIT A FENCE BEFORE I COULD STOP THE VEHICLE. WHEN THIS OCCURRED, THE COUPLE I WAS DINING WITH HEARD THE CAR BACKFIRE TWICE WHICH CAUGHT THEIR ATTENTION. I COULD NOT HEAR THE BACKFIRE INSIDE OF THE VEHICLE. THE ACCELERATION WAS EXTREMELY RAPID AND DANGEROUS. THE VEHICLE DID THIS ON ITS OWN. THIS IS NOT A CASE OF WHERE I ACCIDENTALLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE. IN THIS PARTICULAR SITUATION, NO ONE WAS HURT, AND THE VEHICLE ONLY HAS MINOR SCRATCHES. HOWEVER, AS YOU MIGHT SURMISE, THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS AND DEADLY SITUATION HAD SOMEONE BEEN IN THE PATH OF THE CAR. VEHICLE WAS BROUGHT TO WESTSIDE LEXUS TO CHECK ON 5.13.2008. THEY WERE UNABLE TO IDENTIFY THE PROBLEM AND SAID THE VEHICLE WAS SAFE TO DRIVE. *TR

NHTSA ID

10227666

Incident

May 7, 2008

Mileage

1,871 mi