2014 Lexus RX350

WHILE DRIVING MY 2014 LEXUS RX350 AT 60MPH ON INTERSTATE I-10, MY SUNROOF SUDDENLY EXPLODED OUTWARDS! NO SIGNS OF ROAD DEBRIS NOR ANY OTHER VEHICLES IN VICINITY AFTER STOPPING, IT WAS CLEAR THAT THE REMAINING GLASS SHOWED THAT THERE WAS NO IMPACT AND THE GLASS SHATTERED OUTWARDS. WHEN INVESTIGATING ONLINE, I NOTICED THAT THIS COULD BE THE RESULT OF A DEFECT KNOWN BY THE AUTO INDUSTRY INCLUDING TOYOTA/LEXUS. I AM THANKFUL THAT THE INTERIOR SHIELD FOR THE SUNROOF WAS CLOSED FOR THE SHATTERED GLASS COULD HAVE ENTERED THE PASSENGER COMPARTMENT WITH POSSIBLE INJURY.

NHTSA ID

11299131

Incident

Jan 11, 2020

Mileage

3 mi

CAR HAD 70,000 MILES AND THE TRANSMISSION WENT OUT. CAR WAS HAVING ISSUES WITH CRANKING, GETTING ERROR CODES FOR TECHNOLOGY, AND CAR SOUNDING LOUDLY AND SKIPPONG ALONG WITH NOT CHANGING OUT PROPERLY. DEALER NEVER FOUND A PROBLEM, BEYOND TECHNOLOGY, UNTIL THE TRANSMISSION WENT OUT. DEALER AGREED TO PAY FOR NEW TRANSMISSION 1 YEAR WARRANTY BUT NOT LABOR. CAR WOULD HESITATE TO START AND COULD HAVE BROKEN DOWN ON HIGHWAY HAD I NOT DENSND AN INSPECTION AGAIN, ONE WEEK AFTER THE DEALER CLAIM MY CAR WAS FIX AND IT WAS ONLY THE BATTERY.

NHTSA ID

11298660

Incident

Nov 19, 2019

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD BOOMING SOUND WAS PRESENT. UPON INSPECTION, IT WAS DISCOVERED THAT THE GLASS SUN ROOF HAD SHATTERED. THE CONTACT INDICATED THAT THE SUN ROOF WAS CLOSED DURING THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS CONTACTED AND A SERVICE APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

NHTSA ID

11241939

Incident

Aug 2, 2019

Mileage

69,000 mi

CRACK IN WINDSHIELD STARTING ON PASSENGER SIDE JUST ABOVE THE BLACKISH PART AT THE LOWER PART OF THE WINDSHIELD , EXTENDING UP FOR ABOUT 3 INCHES THEN MAKING ABOUT A 95 DEGREE TURN HEADING TOWARD THE DRIVERS SIDE. WHEN FIRST NOTICED, THIS SECTION WAS ONLY ABOUT 3 INCHES LONG ALSO, BUT 2 DAYS LATER, IT EXTENDED ABOUT 2 FEET. NO APPARENT OR REMEMBERING ANY OBJECT STRIKING THE WINDSHIELD. NO CHIP SEEN. JUST NOTICED WHEN GOT IN CAR TO START IT THE MORNING STATED. THE 2 FOOT EXTENSION OCCURED WHILE DRIVING 2 DAYS LATER

NHTSA ID

11155600

Incident

Nov 25, 2018

Mileage

56,103 mi

TAKATA RECALL

NHTSA ID

11105027

Incident

Apr 25, 2014

VEHICLE TAKEN IN FOR EMISSIONS TEST/RENEWAL IN MARCH 2016. AFTER WORK COMPLETED, MADE SEVERAL STOPS AND "DRIVERS" SEAT SETTING (#1) WOULD NOT RETURN TO ORIGINAL EXIT SETTING THAT I HAD PROGRAMMED. THE STEERING WHEEL ALWAYS MOVES INTO THE DRIVING POSITION, BUT THE SEAT WOULD NOT. ADVISED SERVICE DEPT SAME DAY BUT AFTER BUSINESS HOURS THAT I WOULD BRING IT IN TO CORRECT WHATEVER WAS DONE SO THAT IT WOULD WORK PROPERLY. RETURNED NEXT DAY, SERVICE TICKET NOT WRITTEN, AND DEMONSTRATED PROBLEM WITH SERVICE ADVISOR, WHO ALSO SAT IN THE VEHICLE AND SAW THE SAME RESULTS. TO DATE PROBLEM NOT FIXED, AND SEAT WORKS SOMETIMES & SOMETIMES IT DOES NOT. ON SECOND VISIT, MECHANIC SUPPOSEDLY FIXED & I GOT INTO MY CAR AND IT STILL DID NOT WORK. DRIVING POSITION IS SUPPOSE TO WORK WHEN SEAT BELT IS ENGAGED OR VEHICLE SWITCH IS PRESSED.

NHTSA ID

10881261

Incident

Mar 21, 2016

TL* THE CONTACT OWNS A 2014 LEXUS RX350. WHILE DRIVING AT A LOW SPEED, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,305. UPDATED 4/20/15*CN UPDATED 9/28/2017*CN

NHTSA ID

10693820

Incident

Feb 27, 2015

Mileage

13,305 mi

CAR PARKED ON A DRIVEWAY AND SLIPPED OUT OF PARK AND DOWN THE DRIVEWAY INTO A NEIGHBORS TREE ACROSS THE STREET. *TR

NHTSA ID

10693369

Incident

Mar 8, 2015

Mileage

15,000 mi

DP: Limited Service Campaign KLG expired December 01, 2022

TI: 19LE05 Expired December 1, 2022

DP: Customer Support Program 19LE05 expired December 1, 2022.

TI: 19LE05 Expired December 1, 2022

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.