AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
2008 Lexus IS 250
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 125 NHTSA owner-reported complaints for the 2008 Lexus IS 250, most frequently naming the airbags, body & structure and engine categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 197 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2009 | 1 | 2 |
| Jan 2010 | 2 | 4 |
| Feb 2010 | 4 | 8 |
| Mar 2010 | 2 | 10 |
| Apr 2010 | 1 | 11 |
| May 2010 | 1 | 12 |
| Jun 2010 | 1 | 13 |
| Aug 2010 | 1 | 14 |
| Sep 2010 | 1 | 15 |
| Dec 2010 | 1 | 16 |
| Feb 2011 | 1 | 17 |
| Nov 2012 | 1 | 18 |
| Jun 2013 | 1 | 19 |
| Sep 2013 | 3 | 22 |
| Oct 2013 | 1 | 23 |
| Jan 2014 | 1 | 24 |
| Feb 2014 | 1 | 25 |
| May 2014 | 1 | 26 |
| Jun 2014 | 2 | 28 |
| Jul 2014 | 5 | 33 |
| Aug 2014 | 1 | 34 |
| Sep 2014 | 7 | 41 |
| Oct 2014 | 2 | 43 |
| Jan 2015 | 6 | 49 |
| Feb 2015 | 1 | 50 |
| Apr 2015 | 2 | 52 |
| Sep 2015 | 2 | 54 |
| Nov 2015 | 2 | 56 |
| Dec 2015 | 2 | 58 |
| Feb 2016 | 3 | 61 |
| Mar 2016 | 3 | 64 |
| Apr 2016 | 1 | 65 |
| May 2016 | 1 | 66 |
| Jul 2016 | 3 | 69 |
| Aug 2016 | 2 | 71 |
| Sep 2016 | 2 | 73 |
| Oct 2016 | 2 | 75 |
| Nov 2016 | 2 | 77 |
| Dec 2016 | 6 | 83 |
| Jan 2017 | 7 | 90 |
| Feb 2017 | 4 | 94 |
| Mar 2017 | 3 | 97 |
| Apr 2017 | 3 | 100 |
| May 2017 | 1 | 101 |
| Jul 2017 | 2 | 103 |
| Oct 2017 | 2 | 105 |
| Feb 2018 | 1 | 106 |
| Apr 2018 | 3 | 109 |
| Jun 2018 | 1 | 110 |
| Jul 2018 | 1 | 111 |
| Aug 2018 | 4 | 115 |
| Oct 2018 | 1 | 116 |
| Nov 2018 | 1 | 117 |
| Dec 2018 | 1 | 118 |
| Jan 2019 | 1 | 119 |
| Feb 2019 | 1 | 120 |
| Mar 2019 | 2 | 122 |
| Apr 2019 | 1 | 123 |
| Jun 2019 | 1 | 124 |
| Nov 2020 | 1 | 125 |
What owners report
Complaints grouped by the component NHTSA recorded
- Airbags3826.6%
- Body & structure2920.3%
- Engine1510.5%
- Driver assistance139.1%
- Visibility107.0%
- Electrical96.3%
- Fuel system85.6%
- Powertrain (other)53.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govAIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 2008 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED PRIOR TO RESPONDING. THE CONTACT STATED THAT THE FAILURE WAS MOST EVIDENT AFTER STOPPING AT A TRAFFIC LIGHT AND THEN ATTEMPTING TO DRIVE FROM BEING STATIONARY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
- NHTSA ID
- 11375912
- Incident
- Nov 30, 2019
- Mileage
- 40,000 mi
ENGINE CONSUMES ABOUT A QUART OF OIL EVERY THOUSAND MILES. TAIL PIPES FULL OF CARBON. SOMETIMES RUNS ROUGH
- NHTSA ID
- 11218921
- Incident
- Nov 1, 2018
- Mileage
- 70,000 mi
DOOR PANELS ARE MELTING. LEXUS CORPORATE WILL NOT FIX THE ISSUE OF ALL DOOR PANELS MELTING INSIDE THE CAR. LEXUS DID HOWEVER FIX THE DASHBOARD BUT DOES NOT WANT TO FIX THE DOOR PANELS. DOOR PANELS FEEL LIKE PLAY DOUGH STICKY AND ITS SHAPE IS BEING DESTROYED GRADUALLY AS BEING USED DAILY.
- NHTSA ID
- 11196727
- Incident
- Jan 4, 2016
TAKATA RECALL. MY CAR HAD THE AIRBAG RECALL BUT IT SEEMS LIKE DURING THE RECALL THEY DIDN'T REPLACE THE AIRBAG WIRING HARNESS, CAUSING THE AIRBAG DASH LIGHT.
- NHTSA ID
- 11190629
- Incident
- Mar 19, 2019
I HAVE BOUGHT THIS CAR 3 WEEKS AGO AND IT WAS 75K MILE AND ORIGINALLY HAD 151K MILES ACCORDING TO THE REPORT OFF THE LEXUS WEBSITE.
- NHTSA ID
- 11187370
- Incident
- Mar 17, 2019
- Mileage
- 75 mi
STRONG GAS SMELL INSIDE CAR.DRIVING IDILING AT A STAND STILLAND WHILE CAR IS THEN TURNED OFF AFTER RUNNING ALSO ANOTHER PROBLEM RELATED OR NOT BUT SHOWING UP AT THE SAME TIME WAS A BAD ODOR NOT THE SMELL OF GAS BUT THE SMELL OF ROTTEN EGGS IS PRESENT AFTER THE CAR EXCELLERATES THE SMELL IS STRONG AND PUNGENT INSIDE VEHICLE ALSO
- NHTSA ID
- 11182688
- Incident
- May 1, 2017
- Mileage
- 90,000 mi
AS INSPECTED BY LEXUS DEALERSHIP IN WOODLAND HILLS CA, MY CAR HAS AIRBAG LIGHT ON/OFF INTERMITTENTLY. ERROR CODE B1861 WAS FOUND THAT IS TIED TO KNEE AIRBAG ON THE DRIVER SIDE. THERE IS A PROBLEM WITH THE SQUIB CIRCUIT IN THE INSTRUMENT CLUSTER I BELIEVE. CAR HAS AROUND 99K MILES BUT THIS SAFETY CONCERN IS SERIOUS. THIS AIRBAG IS SOMETHING THAT NEVER GETS USED UNLESS YOU'RE IN AN ACCIDENT. I'VE NEVER BEEN IN ONE. IT IS JUST BAD WORKMANSHIP ON LEXUS TO INSTALL SUCH A WIRING HARNESS AND SQUIB CIRCUIT THAT'LL GO BAD BEFORE 100,000 MILES. AS A CUSTOMER THIS IS NOT SOMETHING THAT IS VISIBLE TO ME NOR SOMETHING I WOULD ATTEMPT TO TOUCH. IT IS HIDDEN BEHIND THE INSTRUMENT CLUSTER AND DASHBOARD. DEALERSHIP QUOTED $3000+ TO FIX SOMETHING THAT WASN'T CAUSED DUE TO CUSTOMER NEGLIGENCE. IT IS JUST BAD WORKMANSHIP FROM LEXUS. THERE IS A GREAT RISK INVOLVED WITH DRIVING LEXUS IS250'S CONSIDERING THIS LIGHT COULD TURN ON ANYTIME AND IF ONE GETS INTO AN ACCIDENT, THEN AIRBAG WOULD NOT DEPLOY RESULTING IN A POSSIBLE CASUALTY OR SERIOUS INJURIES. THIS SHOULD BE A RECALL ON ALL LEXUS AFFECTED BY THIS. CUSTOMER SHOULDN'T BE RESPONSIBLE FOR THESE WORKMANSHIP PROBLEMS.
- NHTSA ID
- 11172116
- Incident
- Jan 8, 2019
- Mileage
- 99,000 mi
DASH AIRBAG LIGHT RANDOMLY TURNED ON. CAR WAS PARKED. AS SOON AS CAR WAS TURNED ON THE LIGHT LIT UP. LIGHT WAS NOT ON DAY BEFORE. TOOK TO LOCAL LEXUS DEALERSHIP AND HAD CODE SCANNED. DEALERSHIP INFORMED ME THAT MY CAR NEEDS A NEW DASH HARNESS AND REPAIR WOULD COST +$3,000 PLUS TAX FOR PART AND LABOR WHICH IS HALF OF WHAT THE CAR COSTS. ALSO TOLD ME THAT WHEN THE LIGHT IS ON NONE OF MY AIRBAGS WILL DEPLOY IN THE EVENT OF A COLLISION WHICH MAKES ME WORRIED TO DRIVE THE CAR, ESPECIALLY THIS TIME OF YEAR. LOOKED UP THE ISSUE ONLINE AND SAW IT IS A COMMON ISSUE WITH THESE CARS, BUT THERE IS NO TYPE OF RECALL FOR THE ISSUE WHICH IS UNUSUAL FOR SOMETHING THAT IS COMMON AND PUTS LIVES AT RISK.
- NHTSA ID
- 11163957
- Incident
- Dec 20, 2018
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
AIR BAGS
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
AIR BAGS
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles
EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
EQUIPMENT
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
AIR BAGS
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.