2010 Lexus RX350 Problems

MY FARM IS 1/2 MILE OFF WELD COUNTY ROAD 16 IN KEENESBURG COLORADO. THERE IS A GRAVEL DRIVE AROUND THE HOUSE TO A SHORT CONCRETE DRIVEWAY IN FRONT OF THE GARAGE. WHEN WE DRIVE ONTO THE CONCRETE PORTION, WE ARE ANGLED NORTH EAST TOWARD THE GARAGE DOOR AND HAVE TO BACK UP A SHORT DISTANCE TO HEAD THE CAR EAST TO ENTER THE GARAGE. WE DRIVE VERY SLOW THROUGH THE YARD AS WE HAVE ANIMALS TO WATCH OUT FOR AND MAKE A SLOW ENTRY TOWARDS THE CONCRETE DRIVEWAY. AS SHE TURNED AROUND THE HOUSE TOWARD THE DRIVEWAY THE CAR SEEMED TO BE GOING FASTER THAN NORMAL AND SHE TOOK HER FOOT OFF THE ACCELERATOR AND EASED ON THE BRAKE BUT THE CAR DID NOT SLOW AND SHE FELT THE ACCELERATOR WAS PULLING HER FORWARD FASTER THAN SHE WANTED. THE BRAKE PEDAL DID NOT SLOW THE CAR. THE CAR ANGLED ACROSS THE CONCRETE DRIVEWAY, NARROWLY MISSING THE CORNER OF THE GARAGE AND STRUCK A TREE ON THE NORTH SIDE OF THE HOUSE. THE IMPACT DID NOT DEPLOY THE AIR BAG AND MY WIFE HAD NO INJURY. HER SEAT BELT WAS FASTENED UNTIL SHE SHUT THE CAR OFF AND EXITED THE CAR. I NOTIFIED USAA MY INSURER AND LATER SPOKE TO SEVERAL MECHANICS ABOUT REPAIRS AND THE PROBLEM MY WIFE ENCOUNTERED JUST PRIOR TO THE ACCIDENT. ONE MECHANIC TOLD ME OF A REPORT OF A SITUATION MUCH LIKE THIS AND SAID TO CALL LEXUS AND SEE IF THERE HAD BEEN A RECALL ON THIS MAKE OF AUTOMOBILE. I CALLED A LEXUS DEALER IN FIRESTONE COLORADO. I GAVE THE VIN NUMBER TO HIM AND HE SAID HIS RECORDS SHOWED THIS MODEL YEAR HAD BEEN RECALLED FOR A PROBLEM WITH THE ACCELERATOR BUT NO RECORDS SHOWED REPAIRS WERE MADE. I TOLD HIM I PURCHASED THIS 2010 MODEL CAR IN 2016 AS A USED CAR AND HAD NO WAY OF KNOWING IF THERE HAD BEEN A RECALL. I HAVE NOT TAKEN THE CAR TO BE REPAIRED BUT AN ADJUSTER DID MAKE A REPORT YESTERDAY (THURSDAY JUNE 6). I HAVE NO RESULTS BUT THE ADJUSTER SAID THE DAMAGE WAS EXTENSIVE AND HE WAS A BIT SURPRISED THE AIRBAG DID NOT DEPLOY.

I HEARD THAT THERE WAS A RE- CALL ALSO MY ROOF MAKES A NOISE WHEN O DRIVE OVER 70 -80 MILES AND THAT NOT NORMAL I GOT THE CAR USED SO IM NOT SURE IF THERE IS WARRWNTY BUT MY CAR ONLY HAS 63000 MILES

ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.

TAKATA RECALL. STARTED CAR IN THE MORNING DROVE IT TO WORK DIDN'T SMELL ANYTHING IT WAS ABOUT 34MILES ALL HIGHWAY.PARKED THE CAR ( THE CAR WAS NOT IN MOTION AT THE TIME)WENT OUT IN 15 MIN AND THE WHOLE FRONT END WAS ON FIRE. CALLED FIRE DEPARTMENT BY THE TIME THEY GOT HERE IT WAS TO LATE.THIS WAS ON PRIVATE PROPERTY CON EDISON OF NEW YORK. THE CAR ONLY HAD 32,000 MILE AND WAS ONLY MAINTAINED BY LEXUS ALL SERVIVE RECORDS THEY HAVE NOW ITS GOING TO COST ME 18,0000 FOR UPGRADE OR ANOTHER CAR WHEN THIS CAR WAS IN MINT CONDITION DON'T HAVE ANY REPAIR RECORDS THEY WERE STORED IN THE CAR. LEXUS HAS ALL THE CAR RECORDS. THE CAR WENT IN DECEMBER FOR STATE INSPECTION AND OIL CHANGE NOTHING WAS BROUGHT TO OUR ATTENTION

The contact owns a 2010 LEXUS RX350. The contact stated while driving 65 mph, she saw light white smoke floating through the air which she initially assumed came from the vehicle ahead of her. As she exited the highway and came to a stop, the low oil pressure warning light illuminated with an abnormal knocking sound coming from the engine. The contact pulled over and called her brother for assistance. Upon inspection, the contact's brother discovered that there was no oil in the vehicle, even though the vehicle had received an oil change five days prior. The contact called the local dealer who offered to tow the vehicle to the dealer to be inspected. The contact declined the tow, and instead had the vehicle towed to Lexus of Pleasanton (4345 Rosewood Dr, Pleasanton, CA 94588) where the mechanic discovered that the engine oil cooler pipe was fractured. The contact discovered an unknown recall on the vehicle. The manufacturer was notified of the failure. The contact was informed that the Vin was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 199,000.

OIL COOLING LINE BLEW OUT! ALL OIL BLEW OUT OF ENGINE WITHIN MINUTES. I WAS STOPPED IMMEDIATELY WITH ENGINE WARNING AND HAD TO HAVE EMERGENCY TOW. THE REDESIGNED PART WAS ORDERED FROM LEXUS AT A COST PLUS SHIPPING OF $90. THE TOTAL REPAIR WAS $170. THIS IS A FAULTY PART WITH RUBBER LINE THAT HAS SINCE BEEN REDESIGNED ALL METAL--NO RUBBER. LEXUS HAS ACKNOWLEDGED THE DESIGN FLAW BUT NO RECALL.

MY FARM IS 1/2 MILE OFF WELD COUNTY ROAD 16 IN KEENESBURG COLORADO. THERE IS A GRAVEL DRIVE AROUND THE HOUSE TO A SHORT CONCRETE DRIVEWAY IN FRONT OF THE GARAGE. WHEN WE DRIVE ONTO THE CONCRETE PORTION, WE ARE ANGLED NORTH EAST TOWARD THE GARAGE DOOR AND HAVE TO BACK UP A SHORT DISTANCE TO HEAD THE CAR EAST TO ENTER THE GARAGE. WE DRIVE VERY SLOW THROUGH THE YARD AS WE HAVE ANIMALS TO WATCH OUT FOR AND MAKE A SLOW ENTRY TOWARDS THE CONCRETE DRIVEWAY. AS SHE TURNED AROUND THE HOUSE TOWARD THE DRIVEWAY THE CAR SEEMED TO BE GOING FASTER THAN NORMAL AND SHE TOOK HER FOOT OFF THE ACCELERATOR AND EASED ON THE BRAKE BUT THE CAR DID NOT SLOW AND SHE FELT THE ACCELERATOR WAS PULLING HER FORWARD FASTER THAN SHE WANTED. THE BRAKE PEDAL DID NOT SLOW THE CAR. THE CAR ANGLED ACROSS THE CONCRETE DRIVEWAY, NARROWLY MISSING THE CORNER OF THE GARAGE AND STRUCK A TREE ON THE NORTH SIDE OF THE HOUSE. THE IMPACT DID NOT DEPLOY THE AIR BAG AND MY WIFE HAD NO INJURY. HER SEAT BELT WAS FASTENED UNTIL SHE SHUT THE CAR OFF AND EXITED THE CAR. I NOTIFIED USAA MY INSURER AND LATER SPOKE TO SEVERAL MECHANICS ABOUT REPAIRS AND THE PROBLEM MY WIFE ENCOUNTERED JUST PRIOR TO THE ACCIDENT. ONE MECHANIC TOLD ME OF A REPORT OF A SITUATION MUCH LIKE THIS AND SAID TO CALL LEXUS AND SEE IF THERE HAD BEEN A RECALL ON THIS MAKE OF AUTOMOBILE. I CALLED A LEXUS DEALER IN FIRESTONE COLORADO. I GAVE THE VIN NUMBER TO HIM AND HE SAID HIS RECORDS SHOWED THIS MODEL YEAR HAD BEEN RECALLED FOR A PROBLEM WITH THE ACCELERATOR BUT NO RECORDS SHOWED REPAIRS WERE MADE. I TOLD HIM I PURCHASED THIS 2010 MODEL CAR IN 2016 AS A USED CAR AND HAD NO WAY OF KNOWING IF THERE HAD BEEN A RECALL. I HAVE NOT TAKEN THE CAR TO BE REPAIRED BUT AN ADJUSTER DID MAKE A REPORT YESTERDAY (THURSDAY JUNE 6). I HAVE NO RESULTS BUT THE ADJUSTER SAID THE DAMAGE WAS EXTENSIVE AND HE WAS A BIT SURPRISED THE AIRBAG DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE THE CONTACT'S SPOUSE WAS PULLING INTO A PARKING SPACE AT 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED. THE ENGINE REVVED AND THE CONTACT DROVE OVER A SNOW MOUND BEFORE CRASHING INTO A WALL. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO BERGSTROM LEXUS OF APPLETON (3060 N VICTORY LN, APPLETON, WI 54913, (920) 471-1895) WHERE A THIRD PARTY SPECIALIST WAS SENT TO EXAMINE THE VEHICLE. THE FINDINGS WOULD BE REPORTED TO THE CONTACT AT A LATER DATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE CRASH WAS IN RELATION TO NHTSA CAMPAIGN NUMBER: 12V3005000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 115,000.

AIR BAGS DID NOT DEPLOY IN HITTING A CAR IN THE REAR MOVING 30 MILE PER HOUR

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING 75 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED WHILE DRIVING ON UNEVEN PAVEMENT. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHARLES BARKER LEXUS VIRGINIA BEACH, 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED AN INVESTIGATOR TO DIAGNOSE THE VEHICLE. THE CONTACT WAS UNABLE TO CONTACT ANYONE CONCERNING THE RESULTS OF THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

MY WIFE WAS COMING FROM WORK IN THE EARLY MORNING ON APRIL 1, 2019 AT HIGHWAY SPEED AROUND 70 TO 75MPH. ALL OF A SUDDEN SHE COULD HEAR BIG NOISE COMING OUT OF ENGINE, WARNING LIGHTS STARTED COMING ON THE DASH AND SHE COULD MANGE TO STOP THE CAR IN THE EMERGENCE LANE. SHE COULD SMELL THE OIL BURNING FROM THE FRONT. THE VEHICLE WAS TOWED TO THE AUTO SHOP AND WAS EVALUATED NEXT WEEK. THEY TOLD ME THAT ENGINE HAVE BIG HOLES IN THE FRONT, REAR AND AT THE BOTTOM. TRANSFER CASE ALSO GOT A BIG HOLE ALONG WITH THE BATTERY. THE VEHICLE HAS HAD A REGULAR OIL CHANGE AND ROUTING INSPECTION IN ALL THE PREVIOUS YEARS. I HAVE SHOWN THIS TO COUPLE OF REPAIR SHOPS AND THEY TOLD ME THAT THEY HAVE NEVER SEEN THIS KIND OF INSTANCE IN ANY VEHICLE AND ESPECIALLY LEXUS.

WHILE DRIVING AT 55 MPH STEADY ON HIGHWAY THE CAR SUDDENLY SHIFTED INTO NEUTRAL AND COASTED TO A STOP. THERE WAS NO ABNORMAL SOUND ASSOCIATED. WHILE STATIONARY I TRIED SHIFTING INTO REVERSE OR LOW GEAR WITH NO RESPONSE. I SHUT THE CAR OFF AND RESTARTED IT, THE CAR WOULD SHIFT INTO DRIVE AND RETURNED TO NORMAL OPERATION FOR A SHORT PERIOD AND THEN SHIFTED INTO NEUTRAL AGAIN. AFTER MULTIPLE START/STOPS I WAS ABLE TO GET THE CAR HOME AND HAD IT TOWED TO THE NEAREST LEXUS DEALERSHIP THE NEXT DAY FOR EVALUATION. IN THE WRONG TRAFFIC CONDITIONS (CONGESTED HIGHWAY OR UNSTEADY TERRAIN) THIS COULD HAVE BEEN A SERIOUS SAFETY CONCERN, ESPECIALLY IF MY WIFE WAS DRIVING THE VEHICLE WHEN IT HAPPENED. AFTER 2 DAYS OF NO RESPONSE I WAS TOLD THAT THE FAULT CODES INDICATED THAT I NEEDED A NEW TRANSMISSION (AT A COST OF $6900), THERE WAS NO WAY IT COULD BE REPAIRED. NO OTHER DETAILS OF THE DAMAGE TO THE TRANSMISSION WERE PROVIDED. THIS IS A 2010 LEXUS RX 350 WITH 89,500 MILES AND HAS BEEN MAINTAINED REGULARLY. FOR THIS VEHICLE, BASED ON THE MILEAGE AND CARE PUT INTO IT, I BELIEVE THERE WAS A DEFECTIVE PART IN THE TRANSMISSION BUT CANNOT VERIFY IT. I WAS NOT OFFERED ANY COMPENSATION (BECAUSE IT WAS OFFICIALLY OUT OF WARRANTY) AND HAD THE VEHICLE SERVICED (TRANSMISSION REPLACED) BY AN INDEPENDENT MAINTENANCE SHOP. THE SECOND SHOP CONFIRMED A MECHANICAL FAILURE WITHIN THE TRANSMISSION, REQUIRING REPLACEMENT.

WHILE SLOWLY PULLING INTO PARKING SPACE IN THE PARKING LOT OF THE LOCAL POST OFFICE, WITH FOOT ON BRAKE PEDAL CAR QUICKLY ACCELERATED FORWARD WITH ENGINE REAVING. CAR SHOT FORWARD GOING OVER CONCRETE CAR STOPS TOWARD A CREEK AND SMASHED INTO A STAND OF TREES. DRIVER AIRBAGS DEPLOYED. COMPLETE FRONT OF VEHICLE INCLUDING HOOD AND WINDSHIELD WERE SMASHED AND DRIVEN INTO ENGINE COMPARTMENT. I BELIEVE THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY THE VEHICLE MALFUNCTIONING. THERE HAVE BEEN MULTIPLE DOCUMENTED COMPLAINTS OF THIS HAPPENING IN LEXUS RX 350 VEHICLES. THE FLOOR MAT WAS SECURELY IN PLACE AND HAD NOT MOVED AND THE DRIVER INSISTS HER FOOT WAS ON THE BRAKE PETAL AT ALL TIMES. THERE WERE NO OBSTRUCTIONS IN OR AROUND THE ACCELERATOR PETAL OR THE BRAKE. PARAMEDICS WERE CALLED TO SCENE AND A POLICE REPORT WAS FILED.

I SUFFERED BACK AND NECK PAIN WHILE LOADING THE REAR TRUNK OF MY LEXUS SUV. THE REMOTE DOOR CONTINUED TO CLOSE AND COULDN'T BE LIFTED FROM MY BODY THAT WAS STUCK BETWEEN THE DOOR AND REAR TRUCK AREA. I HAD TO CRAWL FROM UNDER THE CLOSING DOOR THAT WAS CRUSHING MY BACK TO PREVENT ADDITIONAL INJURIES THAT COULD HAVE BEEN FATAL. THE LEXUS HQ OFFICE WAS CONTACTED AND THERE IS A CURRENT CASE REPORT. THE LEXUS DEALERSHIP LOCATED IN DULUTH GA FIXED THE REAR DOOR FREE OF CHARGE BY PLACING A SENSOR TO OPEN WHEN AN OBJECT OR PERSON IS BLOCKING THE DOOR WHILE CLOSING. OTHERS LEXUS AND TOYOTA SUV OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS WHEN TOLD WHAT HAPPENED TO ME. IM STILL TAKING MEDICATION FOR PAIN CAUSED BY THE INJURIES.

THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.

2010 LEXUS RX 350 - I WAS COMPLETELY BLINDED BY BACKLASH WATER, WHICH CAME DIRECTLY FROM THE FRONT WHEEL-WELL, WHILE DRIVING IN VERY HEAVY RAIN ON FOOTHILLS PARKWAY, BOULDER CO. I UNEXPECTEDLY DROVE THROUGH A FLOODED SECTION OF A HIGHWAY AT ABOUT 30 MPH DURING A VERY HEAVY RAIN STORM. IMMEDIATELY ENTERING THE FLOODED AREA, THE FRONT WINDSHIELD WAS COMPLETELY COVERED BY WATER, AND I WAS COMPLETELY BLINDED. IT LOOKED LIKE I WAS UNDERWATER! RATHER THAN WATER EXPELLING TO THE SIDES OF THE CAR, THE WHEEL-WELL REDIRECTED THE WATER BACK ONTO THE CAR IN A WAIVE LIKE MANNER. THE WINDSHIELD CLEARED AFTER THE VEHICLE SLOWED DOWN TO ABOUT 15/10MPH. I INITIALLY BELIEVED THAT THE WATER CAME FROM THE CAR TO THE RIGHT OF ME. I REALIZED THAT THE WATER CAME FROM MY OWN CAR WHEN I DROVE THE CAR THROUGH ANOTHER FLOODED SECTION OF A STREET AT A SLOWER SPEED. I COULD CLEARLY SEE THAT THE FRONT WHEEL-WELL WAS KICKING WATER BACK ON TO THE HOOD OF THE CAR IN A "WAIVE" LIKE FASHION. WITH A SLIGHT INCREASE IN SPEED, THE RATE OF WATER ON TO THE CAR INCREASED, AND WATER EVENTUALLY COVERED THE HOOD AND THEN THE WINDSHIELD. THE SECTION OF THE HIGHWAY WAS NOT CLOSED, AND OTHER VEHICLES WERE GOING THROUGH THE FLOODED AREA. NO CARS WERE STALLED. THIS WAS THE MOST HELPLESS SITUATION I HAVE EXPERIENCED IN MY 40+ YEARS OF DRIVING! THE CAR WAS A RENTAL LOANER FROM THE DEALER, STEVENSON LEXUS OF LAKEWOOD, COLORADO. *TR

THE CAR I BOUGHT BACK IN 2014. I RARELY DRIVE. AFTER CARRYING OUT MANY REPAIRS FROM 2014 TO 2017, THE CAR WILL RUN IN PARALLEL AND FEEL THAT IT IS IMPOSSIBLE TO CONTROL THE STEERING WHEEL. THERE IS ALSO A PROBLEM WITH THE SUSPENSION. IN MARCH 2017, A ONE-WEEK OVERHAUL WILL BE CARRIED OUT.

STEERING COLUMN RATTLING / CLINGING. THIS IS MY SECOND COMPLAINT. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE ADDRESS BY THE MANUFACTURER. HOPE WE WILL NOT WAIT UNTIL SOMEBODY OR A FAMILY LOSES THEIR LIFE.

TL* THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT STATED WHILE USING THE DEFROSTER, THE FRONT WINDSHIELD CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,955.

TL* THE CONTACT OWNS A 2010 LEXUS RX 350. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD NOT REMAIN UPRIGHT IN ITS HOUSING AND CONTINUED TO FALL, OBSTRUCTING THE CONTACT'S VIEW. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,235 AND THE CURRENT MILEAGE WAS 22,500.

TL* THE CONTACT OWNS A 2010 LEXUS RX350 EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P235/55 R19 (NA). THE CONTACT STATED THAT THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIRE PRESSURE WAS LOW ON ALL FOUR TIRES. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DOT NUMBER WAS UNAVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 100,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 4,000.

BUBBLE IN TIRE SIDEWALL. *LN

ELECTRICAL CAUSES HEADLIGHT TO NOT WORK (ON DRIVER SIDE), AND THEN DOOR LOCK WOULD NOT WORK ON DRIVER SIDE AND HAD TO USE KEY FOB . THEN ALL WINDOWS ROLLED DOWN AND CANNOT ROLL THEM BACK UP DEFINITELY NOT SAFE WITH WINDOWS DOWN WHEN OUT OF TOWN.

COLLISION WITH ANOTHER VEHICLE. LEXUS DRIVER'S SEAT BELT DID NOT RESTRAIN DRIVER AND AIRBAG BLEW OPEN ALLOWING DRIVER TO IMPACT STEERING WHEEL HARD ENOUGH TO SUSTAIN A FRACTURED STERNUM AND CHEST WALL INJURY. .UPDATED 11/03/14 *BF UPDATED 7/15/2015*JS UPDATED 09/04/15 *BF

REAR LIFT GATE ON MY LEXUS RX 350 OPENS BY ITSELF WHILE THE CAR IS MOVING AND IS STATIONARY. THIS HAPPENED 5 SEPARATE TIMES OVER THE SPAN OF 4 MONTHS. DURING ONE OF THE TIMES THE LIFT GATE OPENED AND HIT MY GARAGE AND WAS DAMAGED. LEXUS DEALER EXAMINED THE CAR BUT COULD NOT DETERMINE THE CAUSE OF THE PROBLEM, THOUGH THEY OFFERED TO PAY 50% OF THE COST TO REPAIR DAMAGE TO LIFT GATE. SPOKE WITH LEXUS CORPORATE OFFICE AS TO NEXT STEPS TO RESOLVE THIS MALFUNCTION, THEY STONE WALLED ME AND EVEN WITHDREW THE OFFER TO PAY FOR 50% OF THE DAMAGE CAUSED BY THE MALFUNCTION OF THE LEXUS RX 350 REAR LIFT GATE.

TAKATA RECALL. STARTED CAR IN THE MORNING DROVE IT TO WORK DIDN'T SMELL ANYTHING IT WAS ABOUT 34MILES ALL HIGHWAY.PARKED THE CAR ( THE CAR WAS NOT IN MOTION AT THE TIME)WENT OUT IN 15 MIN AND THE WHOLE FRONT END WAS ON FIRE. CALLED FIRE DEPARTMENT BY THE TIME THEY GOT HERE IT WAS TO LATE.THIS WAS ON PRIVATE PROPERTY CON EDISON OF NEW YORK. THE CAR ONLY HAD 32,000 MILE AND WAS ONLY MAINTAINED BY LEXUS ALL SERVIVE RECORDS THEY HAVE NOW ITS GOING TO COST ME 18,0000 FOR UPGRADE OR ANOTHER CAR WHEN THIS CAR WAS IN MINT CONDITION DON'T HAVE ANY REPAIR RECORDS THEY WERE STORED IN THE CAR. LEXUS HAS ALL THE CAR RECORDS. THE CAR WENT IN DECEMBER FOR STATE INSPECTION AND OIL CHANGE NOTHING WAS BROUGHT TO OUR ATTENTION