2007 Lincoln Mkz Owner Complaints

Internal Water pump Failed causing immediate shutdown of vehicle. This water pump is internal to the engine and requires half of the engine be taken apart to be replaced. This affect all 3.5 and 3.7 Ford engines through 2021. Unlike traditional water pumps which are belt driven this one is driven by the timing chain. Thereby when failure occurs the engine shuts down. Coolant also leaks into the oil as a result possibly resulting in engine damage. Ford is fully aware of the defect and refuses to recall. Regardless of age or miles this is a defect especially with vehicles equipped with the internal plastic water pump.

NHTSA ID

11743504

Incident

Jun 1, 2026

Under the following recall [XXX] Recall was performed in 2022 by Ford of Upland by replacing only the brake fluid. The problem resurfaced just as described in the recall a while back. I contacted Ford on 5/21 they contacted the dealer who refused to repair at no cost. Car is currently at independent respected shop who confirmed that the ABS pump/module is shot and is gummed up. Recall by ford of upland was not performed fully or wasn’t effective. Replacing the fluid only was not a fix. I contacted the dealer and the general manager refused to repair and fought with me on the phone. I told them I’d be filing a lawsuit if they wouldn’t provide the part at no cost and reimburse the repairs. Ford/Lincoln has stated there is nothing they can do without the dealers cooperation. I do not trust Ford of Upland to make any repairs, but that wasn’t even an option. Lincoln also stated that because Ford of Upland did the recall that they couldn’t send it to Performance Lincoln. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11739635

Incident

May 13, 2026

Varsity Ford Lincoln is refusing to fix open recalls. My vehicle has been sitting with them for 90 days. Lincoln is refusing to help. Now the dealership in a letter is stating they are not going to fix the open recalls because I have to pay them money to fix my brakes before they'll do that in a text. They are extorting me.

NHTSA ID

11646784

Incident

Mar 6, 2025

Dealership and Lincoln refusing to repair.

NHTSA ID

11634267

Incident

Jan 6, 2025

Car is inoperable due to the brake issue and airbag issue. Lincoln refuses to assist with getting it towed or working with the dealership. They will say that they do these things or are trying to help but they do not. This has been going on for 5 years. Dealerships will not fix the vehicle because the vehicle is too old they are telling me. The car is sitting and cannot be driven and nobody will help. I can't sell it I can't drive it I can't use it I can't do anything.

NHTSA ID

11630926

Incident

Nov 13, 2024

The contact owns a 2007 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the vehicle was pulling to one side. There was an abnormal winding noise detected. The window failed to go up when the button was depressed. The engine and air bag warning lights were illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who informed the contact that there was no wheel bearing work completed on the vehicle. The failure mileage was approximately 210,000. The VIN was not available.

NHTSA ID

11583999

Incident

Oct 18, 2023

Mileage

210,000 mi

See attached document for complaint

NHTSA ID

11575494

Incident

Aug 14, 2023

Brakes have failed. Cannot even get to dealership because of this for the repair. Also, airbag light is still on and no repair listed for recall issue.

NHTSA ID

11573030

Incident

Aug 10, 2023

The contact owns a 2007 Lincoln MKZ. The contact stated that after having the rotors replaced, while driving approximately 30 MPH and attempting to stop the vehicle, the brake pedal was depressed and went to the floorboard. The vehicle coasted before coming to a complete stop. There were no warning lights illuminated. The contact stated that there was a grinding sound coming from the rear of the vehicle while reversing. Additionally, was a slight delay while shifting gear. The contact also stated that the air bag warning light was illuminated. The contact stated that the vehicle was repaired; however, the failure was persistent during cold weather. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The vehicle was taken to the dealer to be diagnosed; however, the dealer was unable to determine the cause of the failure. The brake pads and rotors had been replaced approximately 3 to 4 times. The vehicle was returned to the dealer but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,000.

NHTSA ID

11563457

Incident

Jan 4, 2020

Mileage

95,000 mi

Unknown

NHTSA ID

11562476

Incident

Dec 28, 2023

The contact owns a 2007 Lincoln MKZ. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed, and the vehicle pulled to the left. There was a significant stopping distance delay. The brake warning light was illuminated. The contact stated that the failure recurred several times while driving. The vehicle was taken to an independent mechanic on several occasions, and unknown repairs were completed; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was diagnosed that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was then taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

NHTSA ID

11534847

Incident

Jul 27, 2019

Mileage

105,000 mi

Brake failure. Brake line leaks. ABS not working. Never notified of recall until search was conducted. We want this fixed.

NHTSA ID

11520981

Incident

May 8, 2023

I believe my car uses Takata Airbags and it has been over a year since the recall was issued. No remedy has been suggested.

NHTSA ID

11477203

Incident

Aug 2, 2022

The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the dealer refused to flush the braking system with DOT 4 fluid as per the recall remedy since there was no failure with the braking system. The dealer would only install a new brake fluid reservoir cap. The manufacturer was made aware of the issue and confirmed that since there was no failure with the braking system, the dealer would only install a new brake fluid reservoir cap. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11448628

Incident

Jan 20, 2022

The contact owns a 2007 Lincoln MKZ. The contact had initially received a recall notice for NHTSA CAMPAIGN NUMBER: 19V904000 (Service Brakes, Hydraulic) however, the part was unavailable. The contact also stated that while driving at various speeds, the brakes would intermittently fail to operate as needed and would depress to the floorboard without warning. The contact then received a second recall notice which stated that parts were now available. The contact called the dealer and despite receiving the letter, he was informed that the parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

NHTSA ID

11435339

Incident

Jan 1, 2020

Mileage

155,000 mi

Takata recall. The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11430485

Incident

Mar 1, 2021

The contact owns a 2007 Lincoln MKZ. The contact stated that the vehicle was taken to be repaired under an unknown air bag and service brakes recall. The contact stated that the air bag and service brakes warning lights were illuminated. The contact took the vehicle to the dealer and the vehicle was repaired; however, the warning lights remained illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.

NHTSA ID

11429904

Incident

Jun 15, 2021

Mileage

93,000 mi

The contact owns a 2007 Lincoln MKZ. The contact received notification of NHTSA campaign numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ID

11426607

Incident

Dec 19, 2019

They've yet to find a remedy for either of these recalls. I'm complaining because I'd hate for someone to end up hurt before they figure out how to fix this. It's been 2yrs on the brake recall, this is getting rediculous

NHTSA ID

11425699

Incident

Jul 20, 2021

Car brakes in front of my son, hit the brakes they did not respond pedal went to floor. Car did slow but ended up rear ending car in front of us.

NHTSA ID

11420927

Incident

May 30, 2021

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AUTONATION FORD WOLFCHASE (7925 STAGE RD, MEMPHIS, TN 38133, (901) 209-1257) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT APPROXIMATELY FOUR MONTHS AGO, THE VEHICLE EXPERIENCED INTERMITTENT BRAKE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

11415805

Incident

Jan 1, 2020

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11408219

Incident

Apr 15, 2021

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11408016

Incident

Jan 1, 2020

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY BRAKE PADS. THE VEHICLE WAS NOT YET REPAIRED. THE VEHICLE WAS LISTED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 199,000.

NHTSA ID

11407765

Incident

Apr 2, 2021

Mileage

199,000 mi

2007 MKZ PURCHASED IN JANUARY 2009 WITH 25,000MILES HAS ALWAYS HAD ISSUE WITH ABS AND CPU FAILURE WHEN ACTIVATED IN MOTION OR EMERGENCY BRAKING. VEHICLE NOW HAS 96,000 MI IN MARCH 2021. LINCOLN MOTOR CO. HAS ISSUED A RECALL NOTICE#: 19V-904, THIRTEEN YEARS LATER/OCT 2020. THE RECALL IS STILL NOT AVAILABLE WHICH HAS ALLOWED THE VEHICLE TO SUFFER LONG-TERM DAMAGE TO THE BRAKING SYSTEM. LINCOLN DEALERSHIP HAS ATTEMPTED TO MANAGE THE PROBLEM AT OWNER'S EXPENSE OVER THE YEARS BY REPLACING BRAKE PADS, STILL AT 40% AND ROTORS WHICH HAVE NO GROOVING OR WARPING. APPARENTLY, REPLACING THE PADS AND ROTORS ARE RESTORING THE CALIPER SETTINGS AND HYDRAULIC PRESSURE TO THE BRAKING SYSTEM. THIS WAS PERFORMED NUMEROUS TIMES OVER THE 13 YR. PERIOD, APPROX. EVERY 4000MILES, AT +1000$ PER SERVICE. AGAIN, THE VEHICLE TRAVELS WHEN BRAKING AND CANNOT PERFORM EMERGENCY STOPS. THE SOLUTION OFFERED AGAIN, TO CONCEAL THE MANUFACTURER'S DEFECT IS TO REPLACE THE BRAKE PADS AND ROTORS. 13 YEARS IS A DISGRACEFUL AMOUNT OF TIME TO ALLOW AN AUTO MANUFACTURER TO DENY A DEFECT AND AVOID ANY ACCOUNTABILITY.

NHTSA ID

11404542

Incident

Dec 18, 2020

Mileage

25,000 mi