Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Dec 28, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 165 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
8
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1995 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceElectricalExterior lighting
Filed Dec 28, 2019
Fire reported
WELL I WAS DRIVING HOME ONE DAY AND SMOKE WAS STARTING TO POOR OUT FROM UNDERNEATH MY DASHBOARD LUCKILY I WAS CLOSE ENOUGH TO THE HOUSE TO BE ABLE MAKE IT HOME AND THEN AFTER I HAD GOTTEN HOME I CUT THE CAR OFF AND WAS NOT ABLE TO START IT UP SINCE
NHTSA ID
11291730
Incident
Jun 25, 2012
Mileage
103,467 mi
Driver assistance
Filed Jun 10, 2013
Fire reported
TL* THE CONTACT OWNS A 1995 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, IT IGNITED INTO FLAMES. THE VEHICLE WAS UNOCCUPIED. THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FLAMES AND ALSO DETECTED THAT THE FIRE ORIGINATED IN THE AREA OF THE CRUISE CONTROL COMPONENT. THE CONTACT'S GARAGE AND THE VEHICLE WERE DESTROYED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ...UPDATED 09-26-13 *BF
NHTSA ID
10516082
Incident
Jun 5, 2013
Mileage
97,000 mi
Driver assistance
Filed Jan 21, 2009
Crash reported
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS REPAIRED; HOWEVER, ON A SEPARATE OCCASION, THE VEHICLE SURGED AND CRASHED INTO A HOUSE. THE AIR BAGS DEPLOYED AT THE TIME OF IMPACT. THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 155,000.
NHTSA ID
10255869
Incident
Aug 10, 2008
Mileage
155,000 mi
Driver assistance
Filed Jul 24, 2008
Fire reported1 death reported
1995 LINCOLN TOWN CAR WITH RECALL ON SPEED CONTROL SWITCH. CONSUMER STATES THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD IN 2003 WHICH KILLED HIS FATHER. FORD SENT HIS DECEASED FATHER A RECALL IN 2007 FOR THIS ISSUE. *KB
NHTSA ID
10236054
Incident
Jul 17, 2003
BrakesDriver assistance
Filed Jul 2, 2008
Crash reported3 injuries reported
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT'S MOTHER ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE AND HEARD A POPPING NOISE. THE VEHICLE ACCELERATED BACKWARDS, ALTHOUGH HER FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE EVENTUALLY STOPPED AFTER CRASHING INTO A GUARDRAIL AND THREE PEOPLE. THE POLICE IMPOUNDED AND INSPECTED THE VEHICLE, BUT FOUND NO FAILURE. A POLICE REPORT WAS FILED. A STATE FARM REPRESENTATIVE INSPECTED THE VEHICLE AND GAVE THE CONTACT'S MOTHER A TICKET FOR CARELESS DRIVING. HER MOTHER CONTINUED TO STRESS THAT HER FOOT WAS DEPRESSING THE BRAKE PEDAL THE ENTIRE TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 127,000.
NHTSA ID
10233036
Incident
Jun 26, 2008
Mileage
127,000 mi
Driver assistance
Filed Mar 3, 2008
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. IN MARCH OF 2008, SHE RECEIVED ANOTHER LETTER STATING THAT THE PART WOULD BE UNAVAILABLE FOR ANOTHER COUPLE OF MONTHS. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 150,000.
NHTSA ID
10219871
Incident
Aug 15, 2007
Driver assistanceFuel system
Filed Feb 14, 2008
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A FORD SAFETY RECALL NOTICE FOR THE FORD VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED IN SEPTEMBER OF 2007. THE VEHICLE HAS BEEN TO THE DEALER EIGHT OR NINE TIMES SINCE THEN AND THEY STATED THAT THE PARTS WERE ON BACK ORDER. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 131,200. UPDATED 03-04-08 *BF THE CONSUMER STATED HE IS STILL WAITING ON A PART TO FIX THE VEHICLE LEAK ON THE VEHICLE. UPDATED
NHTSA ID
10218018
Incident
Sep 4, 2007
Driver assistance
Filed Feb 4, 2008
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL SWITCH WAS DISCONNECTED AT THAT TIME. FORD HAS STATED EACH MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 133,000. UPDATED 02-25-08 *BF
NHTSA ID
10216899
Incident
Aug 15, 2007
Driver assistance
Filed Jan 23, 2008
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V366000 (VEHICLE SPEED CONTROL). THE PART WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 172,000. UPDATED 03-18-08 *BF THE CONSUMER STATED SINCE CONTACTING THE AGENCY WAS INFORMED SHOULD RECEIVE A POSTCARD SHORTLY VEHICLE PART. UPDATED 03/18/08 *TR
NHTSA ID
10215782
Incident
Sep 1, 2007
Driver assistance
Filed Dec 31, 2007
MANUFACTURE RECALL ON LINCOLN TOWN CAR AND MODELS OF MERCURY AND FORD MODELS IN AUGUST 2007 PERTAINING TO FIRE HAZARD IN WIRING HARNESS IF CRUISE CONTROL WAS USED. QUICK FIX WAS TO DISABLE CRUISE CONTROL, WHICH WAS DONE. NEW HARNESS WAS TO BE AVAILABLE MID OCTOBER ACCORDING TO DEALER. NEW DATE WAS SET FOR MID DECEMBER. CALLED DEALER DEC. 31, 2007. DEALER NOW STATED PARTS WOULD NOT BE AVAILABLE TILL FEB. 2008. IF, AS IT HAS BEEN STATED BY THE LOCAL DEALER THAT FORD MOTOR COMPANY HAS NOT SUPPLIED THE PART TO FIX THE PROBLEM, IT IS NOW MY UNDERSTANDING THAT THE FORD MOTOR COMPANY HAS NO INTENTION OF FIXING THE PROBLEM AS I HAVE BEEN BARRAGED WITH WEEKLY MAILINGS FROM THE LOCAL DEALER TRYING TO SELL ME A NEW OR LATER MODEL CAR. IT IS MY UNDERSTANDING THAT OTHERS HAVE THE SAME PROBLEM AND HAVE CONTACTED FORD MOTOR COMPANY TO NO AVAIL. PLEASE HELP! THANK YOU. *TR
NHTSA ID
10213305
Incident
Aug 23, 2007
Mileage
134,000 mi
Driver assistance
Filed Dec 28, 2007
RECALL RE. SPEED CONTROL DEACTIVATION (SCDS) LACK OF TIMELY CORRECTION AFTER DISCONNECT - FIRST DISCONNECT SERVICE 11/SEP /2007 - NO REPLACEMENT TO DATE 12/DEC/2007. *TR
NHTSA ID
10213027
Incident
Sep 11, 2007
Driver assistance
Filed Dec 14, 2007
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT FORD MOTOR COMPANY WAS TAKING TOO LONG TO REPAIR THE VEHICLE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE MANUFACTURER STATED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 55,000.
NHTSA ID
10211891
Incident
Aug 7, 2007
Driver assistance
Filed Nov 9, 2007
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) IN SEPTEMBER OF 2007. THE DEALER STATED THAT THE PART WOULD BE UNAVAILABLE UNTIL JANUARY OF 2008. THE CONTACT STATED THAT THE WAIT TIME FOR THE REPAIR WAS UNACCEPTABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 57,000. UPDATED 12/12/2007 *BF UPDATED 12/12/07 *TR
NHTSA ID
10208518
Incident
Sep 1, 2007
Driver assistance
Filed Sep 7, 2007
Fire reported
TL*THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE WHILE DRIVING. AFTER PARKING THE VEHICLE TEN SECONDS LATER, IT CAUGHT FIRE. HE EXTINGUISHED THE FIRE WITH A GARDEN HOSE. THE VEHICLE SUSTAINED FRONT END DAMAGE AND HAS NOT BEEN REPAIRED. THE PURCHASE DATE, SPEED, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 01/07/08. *LJ UPDATED 12/12/07 *TR
NHTSA ID
10202131
Incident
Aug 13, 2007
Mileage
140,000 mi
Driver assistanceElectricalEngine+4 more
Filed Oct 2, 2006
1995 LINCOLN TOWN CAR AIR SPRING REAR SUSPENSION, IDLER AND PITMAN ARM WERE ALL REPLACED BEFORE RECALL NOTICE WAS ISSUED. *TS THE CONSUMER RECEIVED A RECALL NOTICE AND TOOK THE VEHICLE TO THE DEALER. THE VEHICLE'S CHECK ENGINE LIGHT, WHICH HAD BEEN SERVICED PREVIOUSLY, HAD ILLUMINATED AGAIN. THE REPLACEMENT PARTS HAD A 12 MONTH 12000 MILE WARRANTY. THE DEALER CHARGED THE CONSUMER FOR THE ENGINE SERVICE ALTHOUGH ALL THEY DID WAS ADD 1/2 QUART OF ANTIFREEZE IN THE RADIATOR. THE DEALER REFUSED TO HONOR THE WARRANTY. THE SHIFT LAMP WAS INOPERATIVE. THE DEALER REMOVED THE CLUSTER AND REPLACED THE SHIFT BULB. THE HORN SOUNDED WEAK. THE TECH RECOMMENDED THAT THE CONSUMER REPLACE BOTH HORNS. THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THE TECH RECOMMENDED THAT THE LOWER BALL JOINTS BE REPLACED. THE HEATER BLEW OUT COLD AIR. THE DEALER REPLACED THE BLEND DOOR ACTUATOR. *NM THE CONSUMER STATED EVERY MORNING, THE VEHICLE HAD TO BE JUMPED STARTED. THE DEALER STATED THE LIGHTING CONTROL MODULE WHICH WAS NO LONGER MANUFACTURED, WAS CAUSING THE BATTERY TO DRAIN. THE AIR SUSPENSION WAS REPLACED THREE TIMES. UPDATED 08/15/12
NHTSA ID
10170162
Incident
Jun 8, 2006
Driver assistance
Filed Feb 14, 2006
I OWN A 1995 LINCOLN TOWN CAR WITH CRUISE CONTROL AND AN AUTOMATIC TRANSMISSION. ON JANUARY 30, 2006 I WAS RETURNING HOME FROM A DOCTOR'S APPOINTMENT, DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, USING CRUISE CONTROL. AS TRAFFIC CHANGED LANES, I TAPPED MY BRAKES TO MANEUVER, BUT THE CRUISE CONTROL DID NOT SHUT OFF. I USED MY BRAKES FULLY THEN, BUT STILL NO RESPONSE. I MANAGED TO MANEUVER THE CAR THROUGH TRAFFIC INTO THE BREAK DOWN LANE AND FORCE THE TRANSMISSION INTO NEUTRAL AND THE CAR BEGAN TO SLOW. IT WAS ONLY AFTER THE CAR'S SPEED DROPPED TO APPROXIMATELY 25 MPH THAT THE CRUISE CONTROL WAS DEACTIVATED. AS SOON AS I COULD MANEUVER OFF THE HIGHWAY, I PARKED THE CAR AND WALKED AROUND CALMING MYSELF. WHEN I GOT BACK IN THE CAR, IT WOULD START, BUT NOT GO OUT PARK. I HAD THE CAR TOWED TO MY GARAGE, WHERE THEY DISCOVERED A MELTED CRUISE CONTROL SENSOR. NOW I AM TOO AFRAID OF A REPEATED INCIDENT TO USE MY CRUISE CONTROL. THIS GREATLY LIMITS MY FUNCTIONING, SINCE I HAVE RHEUMATOID ARTHRITIS, AND IT IS PAINFUL FOR ME TO USE MY RIGHT FOOT CONSTANTLY. *NM
NHTSA ID
10150201
Incident
Jan 30, 2006
Driver assistance
Filed Aug 15, 2003
Crash reported1 injury reported
THE ACCELERATOR PEDAL BECAME STUCK, WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE HIT A FENCE, WENT AIRBORNE AND THEN HIT A TREE. *AK *JB
NHTSA ID
10029942
Mileage
157,000 mi
Driver assistance
Filed Nov 18, 1999
VEHICLE EXPERIENCED SUDDEN ACCELERATION DUE TO DEFECTIVE IAC VALVE, BRAKES BURNED OUT DUE TO FAILURE AND PCM HAD TO BE REPROGRAMED. MJS
NHTSA ID
549619
Incident
Oct 25, 1999
Driver assistance
Filed Jan 20, 1999
WAS PULLING INTO A PARKING LOT WHEN VEHICLE SUDDENLY ACCELERATED FOR NO REASON. HAD FOOT ON THE BRAKES AT THE TIME. *AK
NHTSA ID
833751
Incident
Dec 19, 1998
Driver assistance
Filed Jun 13, 1995
Crash reported
CAR WENT OUT OF CONTROL AND RAN AWAY WITH THE OCCUPANTS INSIDE. TT
NHTSA ID
966711
Incident
May 12, 1995
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own