1999 Lincoln Town Car Owner Complaints

See attached document for complaint.

NHTSA ID

11617160

Incident

Nov 18, 2018

Front driver seatbelt does not lock. Unknown when or why this occurred. All other seatbelts in car still functioning. Not repaired yet. Would this be covered under any type of federal warranty?

NHTSA ID

11519232

Incident

Apr 26, 2023

The contact owns a 1999 Lincoln Town Car. The contact stated while driving approximately 55 MPH, the steering wheel started pulling to the left with extreme force. The contact attempted to correct the over steering and the vehicle started pulling to the right and the left. The contact stated that an unknown warning was illuminated. The contact drove the vehicle back to his residence. The contact stated that he drove the vehicle several more times and the steering failure recurred while driving at various speeds. The contact drove the vehicle to an independent mechanic to be diagnosed. The contact was informed that the ball joints, upper and lower control arms, and the steering gear needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 132,000. The dealer is requesting the consumer get a diagnostic for $168 eventhough the consumer presented them with a safety recall via carfax.

NHTSA ID

11499152

Incident

Dec 13, 2020

Mileage

132,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FIXED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID

11384666

Incident

Dec 1, 2020

Mileage

200,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S AND PASSENGER'S SIDE FRONT UPPER CONTROL ARMS AND BALL JOINTS WERE REPLACED. THE CONTACT CALLED LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD SUITE F, KENNER, LA 70065, (504) 443-2500, AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 54,000.*DT *AS

NHTSA ID

11329554

Incident

Jun 16, 2020

Mileage

54,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF NOTICED LIQUID DRIPPING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS AND REPAIR. THE DIAGNOSIS WAS A FAILURE WITH THE INTAKE MANIFOLD. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID

11306764

Incident

Jan 8, 2020

Mileage

150,000 mi

TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES SO THIS MAY NOT EVEN BE SOMETHING TO BE TURNED IN, THIS STATE HAS ALSO DONE SO MUCH DAMAGE FROM THE POTHOLES..

NHTSA ID

11221391

Incident

Jan 4, 2016

Mileage

200 mi

I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT THAT THIS IS ACTUALLY A VERY DANGEROUS THING IT ALMOST BURNT ME ALIVE GOING DOWN THE ROAD AND THEN ALMOST BURNT A BUSINESS DOWN AND I'M HOPING TO GET SOME SORT OF COMPENSATION BECAUSE NO ONE TOLD ME TILL JUST NOW. IF I COULD GET SOME INFO ON WHO TO CALL AT FORD THAT'D BE GREAT

NHTSA ID

11196539

Incident

Apr 13, 2019

Mileage

161,000 mi

THE PASSENGER SIDE AIRBAG IS NOT WORKING PROPERLY

NHTSA ID

11150889

Incident

Sep 10, 2018

Mileage

325,655 mi

THE STEERING IN MY CAR IS VERY LOOSE. THE CAR TURNS AT THE SLIGHTEST SHIFT OF THE STEERING WHEEL. IT'S DIFFICULT TO CONTROL ON THE INTERSTATE.

NHTSA ID

11132298

Incident

Aug 29, 2018

Mileage

230,000 mi

TL* THE CONTACT OWNED A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH IN HEAVY RAIN, THE VEHICLE HYDROPLANED AND CRASHED WITH A FLAT BED TOW TRUCK. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE DEPARTMENT WAS PRESENT, BUT A REPORT WAS NOT FILED. THE CONTACT AND A PASSENGER WERE TRANSPORTED TO THE HOSPITAL BY AMBULANCE, TREATED, AND RELEASED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND LATER DEEMED DESTROYED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

NHTSA ID

11130460

Incident

Sep 16, 2018

Mileage

183,000 mi

THIS IS THE 2ND TOWN CAR THAT HAS A HOLE RUSTED IN THE FUEL TANK FILL TUBE IT'S NOT SHOWING NO RECALL BUT I FEEL IT'S A FIRE HAZARD AND AFRAID TO DRIVE

NHTSA ID

11084585

Incident

Apr 10, 2018

Mileage

180,000 mi

LINCOLN TOWN CAR, 1999, LEAKING INTAKE MANIFOLD DUE TO DEFECTIVE PART ORIGINALLY USED IN MANUFACTURE OF CAR THAT FORD WAS REPORTEDLY AWARE OF BUT HAS NEVER RECALLED THE CARS FOR REPLACEMENT OF A BETTER PART NOW WITH METAL PARTS TO PREVENT CRACKING THAT OCCURRED IN THE ORIGINAL ALL PLASTIC MANIFOLD INTAKES. AT ONE TIME THERE WAS A VERY UNDER-PUBLISHED LAWSUIT ENABLING OWNERS WHO HAD ALREADY FIXED THIS DEFICIENCY A $700+ REBATE BUT THE OFFER WAS ONLY FOR A SHORT PERIOD OF TIME. APPARENTLY THE FORMER OWNER OF MY LINCOLN TOWN CAR KNEW NOTHING ABOUT THIS OPPORTUNITY AND PROBLEM WAS DIAGNOSED 2 YEARS AGO. PREVIOUS OWNER THOUGHT IT WAS NO BIG DEAL. TODAY MANY FORD OWNERS HAVE BEEN LEFT HOLDING THE BAG FOR THIS EXPENSIVE AND SOMETIMES ENGINE DAMAGING REPAIR WHEN THEY REPORTEDLY KNEW ABOUT THE DEFECT AND CONTINUED SELLING THE CARS. COOLANT CONSTANTLY LEAKS OUT CAUSING POSSIBLE ENGINE DAMAGE AS WELL AS RISK OF OVERHEATING IF COOLANT ISN'T CONSTANTLY ADDED. REPAIR IS APPROXIMATELY $800-$1000. MANY FORDS HAVE BEEN AFFECTED.

NHTSA ID

10993040

Incident

May 30, 2017

Mileage

113,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 10 MPH, THE BALL JOINTS ON THE VEHICLE BECAME UNDONE. IN ADDITION, THE A FRAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 175,000.

NHTSA ID

10916458

Incident

Oct 16, 2016

Mileage

175,000 mi

1999 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO VEHICLE AIR CONDITIONER SYSTEM MALFUNCTION AND REPAIR COST ISSUES. *SMD THE CONSUMER STATED WHEN SHE TURNED ON THE AIR CONDITION, IT WAS BLOWING OUT HOT AIR. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A CONDENSER. *JB

NHTSA ID

10892477

Incident

Aug 1, 2016

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE HAD BEEN MAKING AN ABNORMAL NOISE NEAR THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON HAD BEEN ENCOUNTERING THE CYLINDER WALL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

NHTSA ID

10818742

Incident

Sep 7, 2015

Mileage

35,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A TURN, THE ROCKER ARM LOWERED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE PASSENGER SIDE UPPER AND LOWER BALL JOINTS AND THE PASSENGER SIDE OUTER TIE ROD WERE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE CLANKING NOISE WAS STILL PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,228. UPDATED 02/26/16*LJ *TR

NHTSA ID

10789616

Incident

May 4, 2015

Mileage

109,228 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT 70 MPH, THE PARKING LIGHTS AND THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID

10749537

Incident

Aug 9, 2015

Mileage

170,000 mi

THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR DEVELOPED A CRACK AND BEGAN LEAKING ALL OVER THE ENGINE . WE BOUGHT THE CAR IN 2008 AND THE MANIFOLD HAD NOT BEEN CHANGED AND WE KNEW NOTHING OF THE "SETTLEMENT" WITH FORD TO REPLACE THEM.. I CONTACTED FORD AND THEY TOLD ME THAT AGREEMENT ENDED MARCH 16, 2006.. NOW THE FORD DEALER WANTS $1000 TO REPLACE IT.. WHY SHOULD THE CAR OWNER HAVE TO PAY AN EXCESSIVE AMOUNT WHEN FORD IS RESPONSIBLE FOR INSTALLING PLASTIC IN AN ENGINE COMPARTMENT THAT GETS HOT AND IS BOUND TO CRACK AT SOME POINT.. JUST A WARNING .. DON'T BUY A TOWN CAR WITHOUT CHECKING ON RECALLS, BULLETINS, AND SETTLEMENTS...

NHTSA ID

10732489

Incident

Jul 2, 2015

Mileage

109,000 mi

I PURCHASED A OBDII/EOBD TESTER AND WHILE TESTING MY CAR IT GAVE ME THIS MESSAGE, (FUEL FIRED HEATER DISABLED). IS THIS A SERIOUS PROBLEM/DANGER IF I DRIVE MY VEHICLE. I AM 78 YEARS OLD AND NEVER HEARD OF A FUEL FIRED HEATER. *TR

NHTSA ID

10690095

Incident

Jan 5, 2015

Mileage

185,000 mi

WHILE TESTING MY CAR FOR TROUBLE TESTER INDICATED FUEL FIRED HEATER DISABLED. UNCERTAIN WHAT FUEL FIRED HEATER IS OR IT`S CAPACITY. I AM 78 YEARS OLD AND UNCERTAIN IF VEHICLE IS SAFE TO DRIVE. WHAT SHOULD MY NEXT MOVE BE ??? *TR

NHTSA ID

10683116

Incident

Feb 9, 2015

Mileage

185,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 30 MPH, THE BALL JOINTS DETACHED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10672229

Incident

Jan 6, 2015

Mileage

100,000 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE EMITTED FROM THE AIR VENTS AND CAUSED THE VEHICLE TO OVERHEAT. THE COOLANT ALSO DRAINED ONTO THE FLOOR OF THE VEHICLE. THE DEALER STATED THAT THE HEATER CORE FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 105,824.

NHTSA ID

10631535

Incident

Feb 9, 2009

Mileage

105,824 mi

TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED BY A SHERIFF NOT TO DRIVE THE VEHICLE IN CASE THE AIR BAGS DEPLOYED INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10627981

Incident

Aug 23, 2014

Mileage

100,000 mi

WHEN IT RAINS THE WATER RUNS OFF THE WINDSHIELD ON THE DRIVERS SIDE, THE WATER GOES DOWN TO THE GROUND BETWEEN THE KICK BOARD AND THE FENDERS AND PROPERLY DRAINS TO THE GROUND. THE PROBLEM IS: ON THE PASSENGER SIDE THE WATER FROM THE WINDSHIELD COMES IN THROUGH THE KICKBOARD AREA FLOODING THE FLOORBOARD. THIS HAS BEEN A CONSTANT PROBLEM. WATER COMES IN AND DAMAGES THE CARPET. LEAVES A PUDDLE OF WATER ON THE FLOOR. *TR

NHTSA ID

10627561

Incident

Aug 1, 2001

Mileage

52,000 mi