RoadVitals

1998 Mack Cl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 2, 2002
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 21, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1998 Mack Cl, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION:REAR

Mar 21, 2002
213 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER TANDEM DRIVE AXLE MODELS DS463, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.
The risk: THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.
The remedy: THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNER NOTIFICATION BEGAN APRIL 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
MACK TRUCKS, INCORPORATEDManufacturer number SCO273View on NHTSA.gov

SUSPENSION:FRONT:WHEEL BEARING

Jan 22, 1999
8,025 units potentially affected
The defect: VEHICLE DESCRIPTION: CLASS 8 HEAVY DUTY TRUCK CHASSIS EQUIPPED WITH MACK 16,000 LB., 18,000 LB., OR 20,000 LB. HEAVY DUTY STEERING AXLES. THE INNER WHEEL BEARING CONE FOR THE STEERING AXLE WHEEL HUB ASSEMBLY DOES NOT PROPERLY FIT ONTO THE MACK STEERING AXLE SPINDLE ASSEMBLY. IMPROPER FIT OF THE BEARING TO THE SPINDLE INCREASES THE STRESS LEVELS TO THE STEERING AXLE SPINDLE WHICH COULD CAUSE SPINDLE FAILURE.
The risk: IF THE SPINDLE FAILS, A LOSS OF DRIVER CONTROL COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
The remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT HUB/DRUM ASSEMBLIES FROM THE STEERING AXLES AND REPLACE THE INNER WHEEL BEARING CONES AND CUPS.
MACK TRUCKS, INCORPORATEDManufacturer number SCO257View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jan 2, 2002
1 injury reported

CONSUMER WHO WROTE THIS COMPLAINT, GERMAN SANCHEZ PO BOX 7264 CAGUAS PR 00726 787-413-4631 OR 787-745-0613, WAS PARKED ON THE SIDE OF THE ROAD IN HIS 1993 MITSUBISHI MIRAGE WHEN THE LEFT REAR WHEEL OF MACK TRUCK CAME LOOSE AND HIT THE VEHICLE, SANCHEZ SUSTAINED HEAD TRAUMA, INJURY TO THE RIGHT SHOULDER, LOWER BACK AND EMOTIONAL DAMAGES. *TT

NHTSA ID
563959
Incident
Jan 28, 1998

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

KC-153

ELECTRICAL SYSTEM

Mack Chassis - SB - 230 - 001 V-MAC I To V-MAC II Conversion Kit

KC-750

ENGINE AND ENGINE COOLING

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

KC-745

POWER TRAIN

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

KC-2112

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-2143

VEHICLE SPEED CONTROL

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

KC-2165

ENGINE AND ENGINE COOLING

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Cl by model year
YearComplaintsRecallsInvestigationsIssue Index
2008110
2007030
2006020
2005020
2004020
2003020
2002030
2001040
2000040
1999160
1998Viewing120
1997010
1996010
1995110
1994010
1993020
1992030
1991020
1990020
1989020
1988020
1987010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.