RoadVitals

1999 Mack Cl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 31, 2001
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Aug 15, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1999 Mack Cl, most frequently naming the body & structure and other / unspecified categories. 6 safety recalls have been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V037006

STEERING:LINKAGES:TIE ROD ASSEMBLY

Aug 15, 2002
2,050 units potentially affected
The defect: ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
The risk: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
MACK TRUCKS, INCORPORATEDManufacturer number SC0276View on NHTSA.gov
02V061002

SUSPENSION:REAR

Mar 21, 2002
213 units potentially affected
The defect: ON CERTAIN HEAVY DUTY TRUCKS EQUIPPED WITH DANA SPICER TANDEM DRIVE AXLE MODELS DS463, AN UNDERSIZED ATTACHMENT WELD MAY FRACTURE WITHOUT WARNING.
The risk: THE LOSS OF THIS ATTACHMENT TO THE VEHICLE CHASSIS CAN ADVERSELY AFFECT VEHICLE HANDLING OR DRIVER CONTROL.
The remedy: THE DEALERS WILL REMOVE THE SUSPECT BRACKET, INSPECT THE AXLE HOUSING, AND REWELD THE BRACKET TO THE AXLE HOUSING. OWNER NOTIFICATION BEGAN APRIL 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
MACK TRUCKS, INCORPORATEDManufacturer number SCO273View on NHTSA.gov
01V044207

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Mar 14, 2001
4,247 units potentially affected
The defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH DRAG LINK ASSEMBLIES CONTAINING 24-DL MODEL BALL SOCKETS AND MANUFACTURED BY TRW. CERTAIN OF THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW-SPECIFICATION CASE DEPTH AND/OR HARDNESS, WHICH CAN LEAD TO PREMATURE WEAR OF THE SOCKET.
The risk: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE PARTIAL CONTROL OF THE RIGHT FRONT WHEEL, POSSIBLY RESULTING IN A CRASH.
The remedy: DEALERS WILL REPLACE THE DEFECTIVE DRAG LINKS. OWNER/DISTRIBUTOR NOTIFICATION BEGAN AUGUST 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR TRW CUSTOMER SERVICE AT 1-866-280-3287.
MACK TRUCKS, INCORPORATEDView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Jan 31, 2001

BED SERIAL 9906077, BED FELL OFF TRUCK DUE TO WELDS BREAKING, $ 50000.00 DAMAGE. VEHICLE LEANS TOWARDS DRIVER SIDE, DEALER SAID JUST DRIVE IT UNTIL IT FLIPS OVER. *AK THE LACK OF WELD AND POOR PENETRATION CAUSED THE TWO PIECES OF METAL TO SEPARATE AND BREAK APART CAUSING THE VEHICLE TO FLIP. *YH

NHTSA ID
879413
Incident
Jun 1, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M728-005A 202308

SUSPENSION

TSB: Barksdale Leveling Valve, Leak Test

KC-806 Rev 5

ELECTRICAL SYSTEM

V-MAC III Odometer And Engine Hours Programming

KC-614-Ver4

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )

KC-750

ENGINE AND ENGINE COOLING

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

KC-745

POWER TRAIN

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

KC-2112

ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mack Cl by model year
YearComplaintsRecallsInvestigationsIssue Index
2008110—
2007030—
2006020—
2005020—
2004020—
2003020—
2002030—
2001040—
2000040—
1999Viewing160—
1998120—
1997010—
1996010—
1995110—
1994010—
1993020—
1992030—
1991020—
1990020—
1989020—
1988020—
1987010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.