RoadVitals

2023 Maserati MC20 Cielo

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 17, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Maserati MC20 Cielo. 4 safety recalls have been issued covering this model year; and 94 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V098000

BACK OVER PREVENTION:SOFTWARE

Feb 17, 2025
27,354 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy: The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
Maserati North America, Inc.Manufacturer number 740View on NHTSA.gov
24V537000

EQUIPMENT:OTHER:LABELS

Jul 18, 2024
1,092 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2022-2024 Maserati MC20, and 2023-2024 MC20 Cielo vehicles. The Vehicle Capacity Weight (VCW) on the tire label may state incorrect information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy: Dealers will install corrected labels, free of charge. Owner notification letters were mailed August 20, 2024. Owners may contact Maserati customer service at 1-877-969-2737. Maserati's number for this recall is 730.
Maserati North America, Inc.Manufacturer number 730View on NHTSA.gov
23V570000

STRUCTURE:CRITICAL FASTENERS

Aug 10, 2023
59 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2023 MC20 Cielo vehicles. The windshield frame stud sealant, which retains the stud connecting the windshield frame to the body, may not have been installed, which can reduce body structure performance and roof strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 216, "Roof Crush Resistance" and 214, "Side Impact Protection."
The risk: A body structure that does not perform as intended and a roof with insufficient strength may not adequately protect occupants in a crash, increasing the risk of injury.
The remedy: Dealers will inspect the windshield frame mounting stud and install sealant, as necessary, free of charge. Owner notification letters are expected to be mailed September 24, 2023. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 662.
Maserati North America, Inc.Manufacturer number 662View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MAS005186 MCL 26-16

ENGINE

We are informing you that tool p/n 900100024 has been updated with an additional component designed to improve the oil seal installation process on V6 Nettuno engines. This added component helps ensure consistent, accurate positioning of the oil seal in its seat by compensating for dimensional gaps and seal tolerances. It also improves process reliability by helping maintain proper installation conditions, even when tool usage is not optimal.

MAS005189 MTB 26-12

SEATS

MC20 Seat Strap Button Repair Procedure. This bulletin provides guidance to the Service Network on the procedure required to restore the seat strap button on MC20; this procedure avoids replacement of the complete seat.

MAS005192 RU 26-10

MC20 Cielo Door Latch Module Software Update. Certain Maserati vehicles listed in MODISCS+ are involved in a Rapid Update to SW updates to the LSMD and LSMP modules.

MAS005162 RU 26-08

Some vehicles may exhibit a concern related to the Remote Start timer. In these cases, the Body Control Module (BCM) may not correctly align the expected timer behavior with the vehicle’s actual response time. This timing mismatch can interrupt the procedure and cause the remote start function to fail. A software update is required to correct the timer settings and ensure the Remote Start procedure completes successfully.

MAS005111_A MTB 26-06

ENGINE

Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.

MAS005131 MCL 26-09

Effective immediately! Rapid Update #819 – MC20 BCM SW Update has been temporarily suspended. This decision follows the identification of potential Drive Mode Selector (DSCM) malfunctions observed on some vehicles after the execution of the RU 819 software update, which is currently under in-depth technical investigation by HQ.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Maserati MC20 Cielo by model year
YearComplaintsRecallsInvestigationsIssue Index
2025010—
2024020—
2023Viewing040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.