RoadVitals

2018 Maserati Quattroporte Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 19, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 19, 2019

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2018 Maserati Quattroporte. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Driver assistance
Filed Dec 19, 2019
Crash reported

I WAS DRIVING THIS VEHICLE IN "SPORT" MODE. I ACCELERATED FROM A STOPPED POSITION, RATHER AGGRESSIVELY TO GET UP TO SPEED (ABOUT 30-35 MPH). WHEN I TOOK MY FOOT OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE UNCOMMANDED. I PRESSED THE BRAKE AS HARD AS I COULD, BUT THE ENGINE REMAINED AT FULL POWER ATTEMPTING TO ACCELERATE FORWARD. I WAS NEARLY ABLE TO GET THE VEHICLE TO A COMPLETE STOP, BUT THE ENGINE OVERPOWERED ME WITH BOTH FEET STANDING ON BRAKE PEDAL. IT SHUDDERED FORWARD ABOUT 25 FEET, MOVING AT LESS THAN 5MPH, ALMOST LIKE THE ANTILOCK BRAKES WERE CAPTURING AND RELEASING, UNTIL I STRUCK A VEHICLE STOPPED AT A RED LIGHT IN FRONT OF ME. THE DISPLAY READ "SERVICE ENGINE THROTTLE CONTROL." ONCE I STRUCK THE OTHER VEHICLE, MY VEHICLE FINALLY CAME TO A COMPLETE STOP. I PUT THE CAR IN PARK, AND THE ENGINE FINALLY STOPPED REVVING. THE FLOOR MATS WERE IN THEIR PROPER PLACE, SO THEY WERE NOT A CONTRIBUTING FACTOR. THIS WAS ACTUALLY THE SECOND TIME THAT THE CAR HAD ACCELERATED ON ITS OWN, BOTH OCCURRING IN CONJUNCTION WITH AGGRESSIVE APPLICATION OF THE GAS PEDAL. THE FIRST TIME I WAS ABLE TO OVERCOME IT FAIRLY QUICKLY, AND THOUGHT IT WAS JUST AN ANOMALY. IT MAY BE IMPORTANT TO NOTE THAT THE MANUFACTURER APPROVED AND COMPLETELY REPLACED THE ENGINE CONTROL MODULE (WHICH I WAS INFORMED BY THE DEALERSHIP WAS A RARE EVENT) ONLY 2 MONTHS PRIOR TO THIS INCIDENT, DUE TO A VIRTUAL ELECTRONIC MELTDOWN WITH THE ENGINE CONTROL. BOTH UNCOMMANDED ACCELERATION EVENTS OCCURRED AFTER THIS REPLACEMENT. AFTER THE "INVESTIGATION" BY THE MANUFACTURER, THEY CLAIM THERE WAS NO PROBLEM AND ACCEPTED NO RESPONSIBILITY FOR THE INCIDENT, NOR DID THEY TAKE ANY CORRECTIVE ACTIONS TO ENSURE OUR FUTURE SAFETY. THE VEHICLE CURRENTLY HAS ABOUT 4500 MILES. I'VE HAD IT FOR JUST UNDER 1 YEAR, AND IT HAS BEEN OUT OF SERVICE NEARLY 2 FULL MOUTHS WITH THREE ELECTRONIC/ELECTRICAL PROBLEMS.

NHTSA ID
11290227
Incident
Nov 14, 2019
Mileage
4,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .