RoadVitals

2018 Maserati Quattroporte

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 19, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 25, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2018 Maserati Quattroporte, most frequently naming the driver assistance category. 2 safety recalls have been issued covering this model year; and 100 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V347000

STRUCTURE:FRAME AND MEMBERS

May 25, 2018
62 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2018 Maserati Quattroporte, Ghibli, and Levante vehicles. The welds on the front sub frame may be incomplete, which can result in the welds breaking.
The risk: If the welds fracture, it can cause a loss of vehicle control, increasing the risk of a crash.
The remedy: Maserati will notify owners, and dealers will inspect the sub frame for incomplete welds, replacing the sub frame, as necessary, free of charge. The recall began on June 29, 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 369.
Maserati North America, Inc.Manufacturer number 369View on NHTSA.gov
17V834000

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Dec 21, 2017
1,405 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2018 Maserati Quattroporte and Ghibli vehicles. These vehicles have a fuel delivery pipe in the engine compartment that may leak fuel at the connections.
The risk: A fuel leak within the engine compartment increases the risk of a fire.
The remedy: Maserati will notify owners, and dealers will install a new fuel delivery line kit, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 363.
Maserati North America, Inc.Manufacturer number 363View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Dec 19, 2019
Crash reported

I WAS DRIVING THIS VEHICLE IN "SPORT" MODE. I ACCELERATED FROM A STOPPED POSITION, RATHER AGGRESSIVELY TO GET UP TO SPEED (ABOUT 30-35 MPH). WHEN I TOOK MY FOOT OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE UNCOMMANDED. I PRESSED THE BRAKE AS HARD AS I COULD, BUT THE ENGINE REMAINED AT FULL POWER ATTEMPTING TO ACCELERATE FORWARD. I WAS NEARLY ABLE TO GET THE VEHICLE TO A COMPLETE STOP, BUT THE ENGINE OVERPOWERED ME WITH BOTH FEET STANDING ON BRAKE PEDAL. IT SHUDDERED FORWARD ABOUT 25 FEET, MOVING AT LESS THAN 5MPH, ALMOST LIKE THE ANTILOCK BRAKES WERE CAPTURING AND RELEASING, UNTIL I STRUCK A VEHICLE STOPPED AT A RED LIGHT IN FRONT OF ME. THE DISPLAY READ "SERVICE ENGINE THROTTLE CONTROL." ONCE I STRUCK THE OTHER VEHICLE, MY VEHICLE FINALLY CAME TO A COMPLETE STOP. I PUT THE CAR IN PARK, AND THE ENGINE FINALLY STOPPED REVVING. THE FLOOR MATS WERE IN THEIR PROPER PLACE, SO THEY WERE NOT A CONTRIBUTING FACTOR. THIS WAS ACTUALLY THE SECOND TIME THAT THE CAR HAD ACCELERATED ON ITS OWN, BOTH OCCURRING IN CONJUNCTION WITH AGGRESSIVE APPLICATION OF THE GAS PEDAL. THE FIRST TIME I WAS ABLE TO OVERCOME IT FAIRLY QUICKLY, AND THOUGHT IT WAS JUST AN ANOMALY. IT MAY BE IMPORTANT TO NOTE THAT THE MANUFACTURER APPROVED AND COMPLETELY REPLACED THE ENGINE CONTROL MODULE (WHICH I WAS INFORMED BY THE DEALERSHIP WAS A RARE EVENT) ONLY 2 MONTHS PRIOR TO THIS INCIDENT, DUE TO A VIRTUAL ELECTRONIC MELTDOWN WITH THE ENGINE CONTROL. BOTH UNCOMMANDED ACCELERATION EVENTS OCCURRED AFTER THIS REPLACEMENT. AFTER THE "INVESTIGATION" BY THE MANUFACTURER, THEY CLAIM THERE WAS NO PROBLEM AND ACCEPTED NO RESPONSIBILITY FOR THE INCIDENT, NOR DID THEY TAKE ANY CORRECTIVE ACTIONS TO ENSURE OUR FUTURE SAFETY. THE VEHICLE CURRENTLY HAS ABOUT 4500 MILES. I'VE HAD IT FOR JUST UNDER 1 YEAR, AND IT HAS BEEN OUT OF SERVICE NEARLY 2 FULL MOUTHS WITH THREE ELECTRONIC/ELECTRICAL PROBLEMS.

NHTSA ID
11290227
Incident
Nov 14, 2019
Mileage
4,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MAS005184 MTB 26-10

ENGINE

Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005184 MTB 26-10

ENGINE

This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005184 MTB 26-10

ENGINE

Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005111_A MTB 26-06

ENGINE

Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.

MAS005111 MTB 26-05

ENGINE

Maserati Coolant fluid Color Change from pink to purple.

MAS005125 DS 26-07

WHEELS

This Diagnostic Sheet provides updated diagnostic and repair guidance for a potential wheel hub clicking noise condition on M182 Grecale ICE vehicles (all model years). The procedures outlined are intended to assist technicians in accurately identifying and correcting axle shaft and wheel hub related noise concerns that may be present during low‑speed operation, reversing, or initial vehicle launch.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Maserati Quattroporte by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023110—
2022020—
2021350—
2020000—
2019000—
2018Viewing120—
2017160—
2016040—
2015660—
2014960—
2013000—
2012210—
2011300—
2010000—
2009510—
2008620—
2007430—
2006330—
2005610—
2004000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.