RoadVitals

2017 Maserati Quattroporte

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 7, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Mar 14, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Maserati Quattroporte. 6 safety recalls have been issued covering this model year; and 95 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V173000

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

Mar 14, 2018
9,044 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
The risk: If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
The remedy: Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.
Maserati North America, Inc.Manufacturer number 365View on NHTSA.gov
17V610000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Sep 29, 2017
439 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2015-2017 Quattroporte GTS vehicles equipped with a V8 3.8 liter engine. A resistor in the low pressure fuel pump resistor may fail, causing a loss of engine power or a stall.
The risk: A stall can increase the risk of a crash.
The remedy: Maserati will notify owners, and dealers will replace the fuel pump resistor cable assembly, free of charge. Interim notices informing owners of the safety risk are expected to be mailed 11/28/2017. Owners will receive a second notice when the remedy is available. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 359.
Maserati North America, Inc.Manufacturer number 359View on NHTSA.gov
17V046000

ELECTRICAL SYSTEM:WIRING; SEATS:FRONT ASSEMBLY:POWER ADJUST

Jan 20, 2017
39,381 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
The risk: An electrical short can increase the risk of a fire.
The remedy: Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.
Maserati North America, Inc.Manufacturer number 342View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jun 7, 2018

THE RECALL IS FOR SAFETY ISSUES AND WE CAN NOT DRIVE THE CAR. WE TRIED CONTACTING KENNY TRADER AND FRANK MORENO AT OGARA WESTLAKE VILLAGE MASERTI DEALER SEVERAL TIMES VIA PHONE AND EMAIL TO NO AVAIL. I CONTACTED MASERTIA NORTH AMERICA AND SPOKE WITH ALICIA I BELIEVE. SHE PROMISED TO CALL ME BACK AND I NEVER HEARD BACK. I CAN NOT DRIVE THE CAR FOR FEAR IT WILL JUST STOP BASED ON THE LETTER RECEIVED. I WANT MASERTI TO PICK IT AND REPAIR IT AND RETURN IT TO ME VIA TOW. THANK YOU

NHTSA ID
11100463
Incident
May 31, 2018
Mileage
8,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MAS005310 MCL 26-21

WHEELS

The wheel alignment specifications for Maserati Ghibli, Quattroporte and Levante models have been updated. Contains the revised wheel alignment values and tolerances. These updated specifications supersede those previously published and must be used as the new reference for wheel alignment measurements and adjustment procedures. The update applies to the wheel alignment parameters of the affected vehicle models.

MAS005184 MTB 26-10

ENGINE

Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005184 MTB 26-10

ENGINE

This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005184 MTB 26-10

ENGINE

Quattroporte / Ghibli / Levante V6 – Thermostat Gasket Availability This bulletin provides updated information and further clarification regarding the replaceability of the thermostat gasket on V6 engines installed on Quattroporte, Ghibli and Levante.

MAS005111_A MTB 26-06

ENGINE

Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.

MAS005111 MTB 26-05

ENGINE

Maserati Coolant fluid Color Change from pink to purple.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Maserati Quattroporte by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023210—
2022020—
2021350—
2020000—
2019000—
2018120—
2017Viewing160—
2016040—
2015660—
2014960—
2013000—
2012210—
2011300—
2010000—
2009610—
2008620—
2007430—
2006330—
2005610—
2004000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.