2014 Mazda CX-5 Airbags Problems

I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldn’t do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be on them. That it could have been a rat that chewed on something to cause it to deploy because I was not the first owner of the vehicle. There was no other damage other than the airbag and where it came through on the side.

NHTSA ID

11670101

Incident

Sep 12, 2023

THE AIRBAG WARNING LIGHT HAS COME ON. MY MECHANIC AND OPEN ROAD MAZDA SAID THE SAD CONTROL MODULE IS BAD. DASHBOARD LIGHT GOES OFF WHEN IT'S VERY HOT OUT. IF I DRIVE THROUGH A PUDDLE. I WAS INFORMED THAT THE MODULE IS BEHAVING EXACTLY LIKE THE RECALLED MODULES ON THE VIN NUMBERS BOTH BEFORE AND AFTER MY VIN. I BELIEVE THE MODULE IN MY TRUCK WITH THE ABOVE MENTIONED VIN SHOULD ALSO BE A SAFETY RECALL. MAZDA SAID NHTSA MUST ORDER THEM TO FIX IT AS A RECALL BEFORE THEY WILL FIX IT.

NHTSA ID

11317594

Incident

Nov 1, 2019

I RECEIVED A LEGAL NOTICE FOR DEFECTED AIRBAG( TAKATA AIRBAG INFLATORS) AND I BELIEVE THAT MY VEHICLE, MAZDA CX-5 IS ON YOUR RECALL LIST BUT WHEN I CONFIRMED WITH MAZDA DEALERSHIP, THEY TOLD ME THERE IS NO RECALL FOR AIRBAG. SO I WANT TO KNOW WHO IS CORRECT OR NOT. SINCE I RECEIVED THE NOTICE I'VE BEEN CONCERNING ABOUT IT.

NHTSA ID

11041296

Incident

Oct 23, 2017

THE PASSENGER AIRBAG LIGHT CAME ON AND CONTINUES TO FLASH. WENT TO DOLAN MAZDA DEALERSHIP TO DETERMINE THE ISSUE. THE PASSENGER AIRBAG SENSOR WAS BAD. NEEDS TO BE REPLACED. EVIDENTLY, THIS HAS HAPPENED ON OTHER VEHICLES. THE CAR IS NOT EVEN 4 YEARS OLD YET. THE SENSORS SHOULD LAST LONGER THAN THAT.

NHTSA ID

11012376

Incident

Jul 1, 2017

Mileage

77,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V644000 (AIR BAGS) WAS RECEIVED IN SEPTEMBER. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10946606

Incident

Jan 16, 2017

PURCHASED MY VEHICLE NEW JUL 2013. THE FOLLOWING PROBLEMS WERE ALL REPORTED TO MAZDA DEALERSHIP, SOME REPORTED AS SEPARATE COMPLAINTS, SOME REPAIRED, SOME MINIMIZED/DISMISSED. 1. LIFT GATE LATCH/OPERATION DOES NOT ALWAYS CLOSE PROPERLY TO ENGAGE LOCK. MUST OFTEN BE SLAMMED HARD SEVERAL TIMES TO CLOSE/LOCK, ONGOING SINCE PURCHASE. (MINIMIZED/DISMISSED BY DEALER) 2. PASSENGER SIDE AIRBAG INDICATOR LIGHT STATES THAT THE PASSENGER SEAT IS NOT OCCUPIED WHEN IT IS, ONGOING SINCE PURCHASE.(MINIMIZED/DISMISSED) 3. SUSPENSION. CAR IS EASILY ROCKED BACK/FORTH BY MY YOUNG CHILDREN, ONGOING SINCE PURCHASE. (MINIMIZED/DISMISSED) 4. PASSENGER SEAT BELT WOULD NOT ENGAGE. REPAIRED, UNDER WARRANTY. 5. DRIVER N PASSENGER WINDOW CLICKING/POPPING NOISE. DRIVER SIDE WINDOW REGULATOR REPLACED, UNDER WARRANTY. SEPARATE COMPLAINTS FILED: 6. FUEL ODOR IN CABIN AND LEAKAGE ONTO GROUND. DEAD SPOTS ON GRASS, STAINS ON DRIVEWAY. UNABLE TO LOCATE PROBLEM, REPLACED SENSOR, UNDER WARRANTY. STILL HAVING INTERMITTENT PROBLEM. UNDER INVESTIGATION BY MAZDA CORPORATE. 7. REAR BRAKES; PREMATURE UNEVEN WEAR, NO LIGHT INDICATOR, INNER PADS WORE TO 1MM AND OUTER PADS WORE TO 4MM, ROTORS AT 10MM. FRONT BREAKS AT 8MM; UNKNOWN IF UNEVEN WEAR. SQUEALING, GRINDING INTERMITTENT NOISE BEGAN ABT 35K MILEAGE MOSTLY WHILE DRIVING NOT BREAKING, AND INCREASED IN NOISE LEVEL, DURATION, AND OCCURRENCE AT ABT 40-45K MILES. THERE IS A TSB 04/005/15 BUT FOR EAST COAST CONDITIONS. INITIALLY DISMISSED, MINIMIZED, IGNORED BY DEALERSHIP. MAZDA CORPORATE PAID FOR DIAGNOSTIC BUT SAYS ITS NORMAL AND NOT UNDER WARRANTY, 8. POWERTRAIN: THE INSTRUMENT PANEL STAYS ON AFTER SHUTTING OFF THE ENGINE. THEN CAR BEEPS WHEN I OPEN THE DOOR AND I CANNOT LOCK IT. AFTER LEAVING CAR LIKE THIS AND RETURNING TO VEHICLE I HAVE HAD TO HAVE ROADSIDE COME TO RECHARGE DEAD BATTERY. TOLD TO CHNG KEY BATTERY. NO HELP

NHTSA ID

10893316

Incident

Aug 4, 2016

SINCE MY CAR WAS NEW, I HAVE HAD A RECURRING PROBLEM WITH THE PASSENGER AIRBAG SENSOR INDICATING THAT THE PASSENGER SEAT IS NOT OCCUPIED WHEN IN FACT THERE IS AN ADULT PASSENGER IN THE SEAT. SINCE THE PROBLEM IS SPORADIC AND I HAVEN'T BEEN ABLE TO RECREATE IT FOR THE MAZDA MECHANIC, MAZDA SAYS NOTHING IS WRONG, BUT THERE IS CLEARLY A PROBLEM THAT IS POTENTIALLY SERIOUS. MOST RECENTLY I HAVE NOTICED THAT THE PROBLEM OCCURS SHORTLY AFTER STARTING THE ENGINE, AFTER THE AIRBAG SYSTEM HAS GONE THROUGH ITS INITIAL CHECK AND THE LIGHT HAS GONE OUT. IT MAY THEN COME BACK ON AND WILL REMAIN ON FOR THE DURATION OF THE TRIP WITH A PASSENGER SEATED THE ENTIRE TIME. I SAW THE RECALL TODAY OF NISSANS FOR WHAT SOUNDS LIKE A VERY SIMILAR, IF NOT IDENTICAL, PROBLEM. I AM EXTREMELY CONCERNED THAT IN THE EVENT OF AN ACCIDENT, MY PASSENGER WOULD NOT HAVE AIRBAG PROTECTION. *TR

NHTSA ID

10575036

Incident

Jun 3, 2013

Mileage

1,000 mi

VEHICLE COLLIDED INTO TREE WITH SIGNIFICANT FRONT-END DAMAGE BUT DRIVER SIDE AIR BAG DID NOT DEPLOY. DRIVER WAS WEARING SEAT BELT AND WAS UNHARMED. *TR

NHTSA ID

10552541

Incident

Nov 11, 2013

Mileage

2,700 mi