Interior & seats
Filed Oct 12, 2019
THE DRIVER'S SEAT AUTOMATIC FRONT-TO-BACK ADJUSTMENT BECAME ABRUPTLY NON-FUNCTIONAL ON THE LEFT SIDE, MAKING IT IMPOSSIBLE TO ADJUST THE SEAT TO ACHIEVE A SAFE DRIVING POSITION. THIS WAS NOTED WHILE THE CAR WAS PARKED. NO ACCIDENT HAD OCCURRED AND NO DEBRIS WAS NOTED IN THE TRACK. THE DEALER (NELSON MAZDA COOL SPRINGS) NOTED THAT THE BOLTS/NUTS WERE COMPLETELY BROKEN. DEFECT SEEMS SIMILAR TO THE DEFECT DESCRIBED WITH MAZDA, 2, 3 AND 6 DRIVERS SEATS RECALLED IN 2017. *TR CONSUMER STATED I WANTED TO ADD ADDITIONAL INFORMATION TO MY COMPLAINT. I HAVE SINCE COME UPON THIS LINK THAT I BELIEVE DESCRIBES WHAT HAPPENED TO MY SEAT: HTTPS://MAZDA.OEMDTC.COM/511/FRONT-POWER-SEATS-DO-NOT-SLIDE-BACK-AND-FORTH-2013-2016-MAZDA THIS APPEARS TO DESCRIBE A KNOWN MANUFACTURER DEFECT IN DESIGN THAT HAS BEEN ELIMINATED WITH A NEW SEAT BASE DESIGN, THAT IMPACTS DRIVER SAFETY.*JB
- NHTSA ID
- 11268090
- Incident
- Oct 8, 2019
- Mileage
- 63,000 mi
Interior & seats
Filed Jun 20, 2018
THE MOTOR ON THE DRIVER SEAT IS BROKEN AND ALLOWS ONLY ONE SIDE OF THE SEAT TO MOVE FORWARD AND THE CAR DOESN'T FULLY TURN OFF WHEN PLACED IN PARK BECAUSE OF A GEAR SHIFT ISSUE.
- NHTSA ID
- 11102728
- Incident
- Jul 7, 2016
- Mileage
- 39,000 mi
Interior & seats
Filed Apr 25, 2018
LATCH ON THE DRIVER-SIDE, REAR FOLDING SEAT WON'T ENGAGE. I FOLDED THE SEAT-BACK FORWARD TO CREATE MORE CARGO ROOM. AFTERWARD, WHEN I FOLDED IT UPRIGHT THE LATCH THAT IS SUPPOSED TO LOCK IT IN AN UPRIGHT POSITION WOULD NOT ENGAGE. I TRIED MANY TIMES TO HAVE IT LATCH AND LOCK, BUT IT WOULD NOT DO SO AND IT JUST FLOPPED FORWARD. I WENT ON-LINE AND FOUND THAT OTHER CX-5 OWNERS HAVE HAD THE SAME PROBLEM. THIS CREATES A SAFETY ISSUE FOR PERSONS RIDING IN THE REAR SEAT.
- NHTSA ID
- 11090112
- Incident
- Apr 15, 2018
- Mileage
- 45,000 mi
Interior & seats
Filed Jun 26, 2017
ALL SEATS STARTED PRODUCING A SQUEAKING NOISE AFTER A COUPLE OF YEARS OF USE.
- NHTSA ID
- 11001500
- Incident
- Jun 1, 2015
- Mileage
- 34,000 mi
Interior & seats
Filed Jun 5, 2017
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10993159
- Incident
- Jun 5, 2017
Interior & seats
Filed Mar 23, 2017
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V644000 (LATCHES/LOCKS/LINKAGES) FOR THE DOOR HATCH; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- NHTSA ID
- 10968185
- Incident
- Oct 28, 2016
Interior & seats
Filed Oct 10, 2015
DRIVER SIDE SEAT STARTED GETTING HOT WHILE DRIVING BUT SWITCH WAS NOT ON. HAD TO STOP CAR AND WAIT FOR SEAT TO COOL OFF. THIS HAS HAPPENED 2 TIMES SO FAR. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR.
- NHTSA ID
- 10781232
- Incident
- Oct 6, 2015
- Mileage
- 30,000 mi
ElectricalInterior & seats
Filed Dec 23, 2014
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE DOOR UNLOCK BUTTON WAS ENGAGED THE DOORS REMAINED LOCKED. AS A RESULT, HER CHILD BECAME LOCKED INSIDE THE VEHICLE AND THE CONTACT HAD TO SHATTER A WINDOW TO GET INSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
- NHTSA ID
- 10668030
- Incident
- Dec 12, 2014
- Mileage
- 19,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.