Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2007 Mazda CX-7 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 59 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 59, in the owner's own words
WHILE DRIVING THE WHEEL AND STEERING BECAME IMPOSSIBLE TO CONTROL. THE CAR WAS ONLY STOPPED BY A WALL ON THE HIGHWAY. MY HUSBAND WAS DRIVING AND HAD A HEART ATTACK DURING THIS INCIDENT WITH THE CAR. THE AIRBAG ON THE DRIVERS SIDE WAS DEPLOYED.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. NORTH FRONTIER AUTO (205 8TH AVE SE, PINE CITY, MN) WAS CALLED AND DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WAS ABLE TO GET THE BATTERY JUMPSTARTED AND DROVE TO NORTH FRONTIER AUTO WHERE THE CODES WERE CLEARED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND SOLENOID WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE SOLENOID FAILURE WAS REPAIRED, BUT THE TIMING CHAIN FAILURE WAS NOT. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THEY STATED THAT THEY REPAIRED THE TIMING CHAIN. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT STATED THAT THE AXLE, BALL JOINT, AND CONTROL ARM WERE DETACHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURES WERE CONFIRMED AND THE TIMING CHAIN WAS CONFIRMED TO BE INCORRECTLY INSTALLED BY THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE CONTACT CALLED BILL HOOD MAZDA AT 985-345-0321 (333 N MORRISON BLVD, HAMMOND, LA 70401) AND WAS INFORMED TO DRIVE THE VEHICLE TO THE DEALER FOR RECALL REPAIRS. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE DEALER DID NOT OFFER TO RETRIEVE THE VEHICLE FOR HER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
NHTSA RECALL #16V-593 - THIS RECALL INDICATES THAT THERE IS THE RISK OF SIGNIFICANT LOSS OF STEERING CONTROL INCREASING THE RISK OF A CRASH. THIS RECALL IS TAKING AN INORDINATE AMOUNT OF TIME, AND I THINK THAT IT IS IMPERATIVE THAT THIS BE EXPEDITED IN ORDER TO REPLACE THE PART BEFORE IT BECOMES A MORE SEVERE ISSUE WHICH COULD INCLUDE LITIGATION. THE STEERING CONTROL IS A VITAL PART OF THE OPERATION OF THIS VEHICLE AND I DON'T THINK THAT IT IS FEASIBLE OR FAIR TO THE OWNERS OF MAZDA VEHICLES TO BE PLACED IN SUCH A PRECARIOUS SITUATION. THIS ISSUE NEEDS TO BE ESCALATED SO THAT EXISTING OWNERS OF THESE VEHICLES CAN GET THE REPLACEMENT PARTS THAT ARE NEEDED AS SOON AS POSSIBLE. MY VEHICLE IS BEGINNING TO EXPERIENCE SOME OF THESE STEERING ISSUES, AND I KEEP MY CAR PROPERLY MAINTAINED , BUT THE EXPENSE OF THE REPLACEMENT OF THESE CONTROL ARMS AT THIS TIME IS A DIFFICULT EXPENSE. PLEASE HELP ME TO HAVE THIS ISSUE ESCALATED.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE ATTEMPTING TO MOVE THE VEHICLE, IT WOULD NOT GO FORWARD OR BACKWARDS. THE VEHICLE WAS TOWED TO SIEMANS FORD INC. (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106, TEL: (888)501-0429) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING APPROXIMATELY 55 MPH, A GRINDING NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE CONTACT CALLED DEERY BROTHERS MAZDA (LOCATED AT 200 S GEAR AVE, WEST BURLINGTON, IA 52655) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS AND TURNING THE STEERING WHEEL TO THE LEFT, A LOUD POPPING NOISE COULD BE HEARD. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT SPOKE TO SANTA FE MAZDA/VOLVO (2704 CERRILLOS RD, SANTA FE, NM 87507) WHO STATED THAT THEY HAD NOT RECEIVED ANY PARTS AND WOULD ORDER THE PARTS WHEN THE RECALL BECAME "OPEN" IN THEIR SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016 AND 16V593000 (SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (WITTEN BROTHERS OF RICHMOND, VIRGINIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ORANGE PARK MITSUBISHI, 8105 BLANDING BLVD, JACKSONVILLE, FL 32244, (855) 851-0142) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND INDICATED THAT THE RECALLED PARTS HAD BEEN RECALLED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THE STEERING WHEEL WAS TIGHT AND DIFFICULT TO TURN LEFT OR RIGHT. IN ADDITION, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER (SHORTLINE MAZDA,90 HAVANA ST, AURORA, CO 80010, (303) 364-2200 ) WAS CONTACTED AND THEY INDICATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE DEALER MADE NO MENTION OF THAT RECALL AND WHEN THE PARTS AND REMEDY MAY BE PROVIDED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO SUPPLY A SOLUTION TO THE DEALER FOR THE FAILURES AS WELL AS THE REMEDY AND PARTS FOR THE TWO RECALL REPAIRS. THE VEHICLE WAS LAST LEFT AT THE DEALERS DUE TO THE STEERING WHEEL FAILURE AND THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE GARDEN CITY MAZDA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TH MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT DID NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER BUT THERE WAS NO ANSWER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT SPOKEN TO A DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICES FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. WHILE DRIVING A LOT OF NOISE WASCOMING FROM MY FRONT PASSENGER SIDE. I TOOK IT TO A GARAGE TO GET INSPECTED. THEY INFORMED ME OF THE RECALL AND THAT THE PARTS WERE UNAVAILABLE. NOW THE CAR IS UNABLE TO PASS INSPECTION.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE EIGHT MONTHS PRIOR TO THE NOISE WAS HEARD AND STATED THAT THE VEHICLE COULD BE DRIVEN. UPON LEAVING THE DEALER, THE CONTACT NOTICED EXTENSIVE SMOKE COMING FROM THE REAR EXHAUST THAT AFFECTED THE CONTACT'S VISIBILITY. THE DEALER REPLACED THE TURBO, WHICH FAILED PREMATURELY. IN ADDITION, THE DEALER INDICATED THAT THEY REPAIRED AN AIR BAG RECALL, BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED NEAR THE FRONT PASSENGER SIDE. THE CONTACT HAD TO TURN THE SYSTEM OFF WITH A SWITCH IN THE GLOVE BOX DUE TO THE FAILURE. THE DEALER WAS ASKED MONTHS AGO BY THE CONTACT TO COMPLETE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION), BUT THE MANUFACTURER HAD NOT YET SUPPLIED THE REMEDY AND PARTS TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. WHILE MAKING AT LEFT TURN AT 20 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE CONTROL ARMS AND BALLS JOINTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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