RoadVitals

2011 Mazda CX-7

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 19V782000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
154
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Oct 31, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
8
4 injuries, 0 deaths reported

Overview

Our database contains 154 NHTSA owner-reported complaints for the 2011 Mazda CX-7, most frequently naming the suspension, airbags and exterior lighting categories. 4 safety recalls have been issued covering this model year; and 244 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V782000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Oct 31, 2019
69,879 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Mazda North American OperationsManufacturer number 1317FView on NHTSA.gov
18V717000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Oct 12, 2018
155,436 units potentially affected
The defect: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Mazda North American OperationsManufacturer number 1317FView on NHTSA.gov
17V429000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 29, 2017
205,377 units potentially affected
The defect: Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Mazda North American OperationsManufacturer number 1317FView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 154
Transmission
Filed Oct 15, 2026

The contact owns a 2011 Mazda CX-7. The contact stated that while attempting to start the vehicle during or following a heavy rainstorm, the vehicle failed to start immediately. Once started, the engine vibrated, the vehicle failed to accelerate properly, and the check engine warning light illuminated on the instrument panel. The contact stated that the failure self-corrected once the vehicle dried. The vehicle was taken to an independent mechanic and a local dealer, where it was diagnosed that the PCM C31 connector failed due to moisture and corrosion, requiring service or replacement. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under extended warranty coverage. The failure mileage was 120,000.

NHTSA ID
11771354
Incident
May 1, 2026
Mileage
120,000 mi
ElectricalExterior lighting
Filed Aug 3, 2026

The low beam wiring gets hot and melts the connectors to the bulb connection. The low beam headlights have been replaced 8 times in a year due to low visibility. It's like turning off the headlights but they are still on. It's been going on for years. I've taken it to Mazda and the mechanic told me they had a vehicle there now with the same problem and have not figured out the problem yet. Wiring harness has been replaced to the low beam, the connectors and bulbs replaced fuzes and nothing seems to fix it, the battery keeps needing to be replaced as well, alternator has been replaced. This is a safety issue due to the fact that the low beams are so dim the driver can't see to drive without using high beam headlights to drive and they are just like having regular low beams on.. I've used halogen as well as led trying to fix it nothing has worked

NHTSA ID
11754388
Incident
May 7, 2021
AirbagsSuspension
Filed May 18, 2026

My wheel on front driver's side is wobbly and I just decided to look up for any recalls and I'm lucky we didn't have a major accident I drive the interstate almost daily also I want to report that my door handles have had to be replaced 6 times since we've bought the car in 2019

NHTSA ID
11738584
Incident
May 18, 2026
Exterior lighting
Filed Jan 5, 2026

Mazda has messed up headlights and it is very dangerous. I have to drive with high beams on continuously! The low beams point straight down to the road, looks like even with the bumper, you cannot see anything. It looks like you don’t have lights on. Took it to dealer and they say it’s the housing and it’s a Mazda thing and don’t do anything to fix it. I have tried every bulb available for Mazda and nothing helps. They need to fix this. I see SEVERAL owners with the same complaints! Please don’t overlook this as it is very dangerous and may cause deaths.

NHTSA ID
11708962
Incident
Dec 31, 2019
Airbags
Filed Nov 27, 2025

My mechanic told me to check with Mazda as there might be a recall that has not been taken care of yet. I called Mazda and they told me there were 3 recalls (2 of which my mechanic already fixed) and the airbag recall. Told me not to drive, but would not provide any vehicle to use and would not set an appointment until December 8th, 2025.

NHTSA ID
11701786
Incident
Nov 25, 2025
Airbags
Filed Mar 10, 2025

The contact owns a 2011 Mazda CX-7. The contact received notification of NHTSA Campaign Number: 17V429000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called an independent mechanic, but no assistance was provided. The local dealer was contacted. The dealer declined to tow the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11647366
Incident
Mar 10, 2025
Exterior lighting
Filed Sep 30, 2024

I can not see at night. I have replaced the bulbs several times, and tried the most expensive bulbs. Nothing helps. You can only see with the high beams on, and that’s not safe for other drivers

NHTSA ID
11617337
Incident
Sep 28, 2024
Airbags
Filed Aug 14, 2024

Recall on air bag throwing metal

NHTSA ID
11608442
Incident
Aug 14, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-028-26

ELECTRICAL SYSTEM

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. 09-038/24 08/08/24 NOTE: This service information is NOT applicable to 7th generation Mazda vehicles because the odometer data is stored in the BCM. DESCRIPTION In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers.

SA-041-26a

ELECTRICAL SYSTEM

DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button

SA-055-26

Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.

SA-041-26

ELECTRICAL SYSTEM; ENGINE

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

SA-029-26

ENGINE; POWER TRAIN; SERVICE BRAKES

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

SA-061-25

ELECTRICAL SYSTEM

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda CX-7 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013100—
2012394050.2
2011Viewing1544051.3
20101555046.2
2009656046.9
20081925049.8
20075285051.8

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.