Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 4 NHTSA owner-reported complaints for the 2026 Mazda CX-70, most frequently naming the driver assistance, body & structure and engine categories. 107 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
Driver assistance233.3%
Body & structure116.7%
Engine116.7%
Fuel system116.7%
Powertrain (other)116.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
EngineFuel systemPowertrain (other)
Filed Oct 20, 2026
The vehicle exhibits a severe, intermittent driving hazard, specifically engine stuttering, sluggishness, hesitation, and sudden power loss while actively operating on public roads at highway speeds. This malfunction creates an immediate safety risk of a rear-end collision by causing the vehicle to unexpectedly lose momentum in moving traffic. The manufacturer’s corporate escalation department subsequently acknowledged the potential safety risks and advised against operating the vehicle due to these unresolved mechanical issues. While an authorized dealership has now temporarily provided a standard loaner vehicle while in possession of the car, the service center stated they could not replicate the intermittent engine defect and refused or delayed performing necessary safety repairs, claiming no error codes were actively stored. Meanwhile, the manufacturer's corporate legal department has completely failed to communicate for two solid weeks, maintaining complete radio silence and failing to provide any formal communication or resolution regarding the underlying breach of warranty and the safety deadlock on my vehicle.
NHTSA ID
11772505
Incident
Sep 23, 2026
Driver assistance
Filed Aug 3, 2026
Phantom Blind Spot Monitoring occurred while driving 70-73mph. Right driver side blind spot turns on for almost 5 minutes with no other vehicles around. Switching lanes causes lane departure warning system to activate.
NHTSA ID
11754344
Incident
Aug 2, 2026
Driver assistance
Filed Jul 20, 2026
Blind Spot Monitor detecting phantom objects at highway speeds with no other vehicles around. Speeds between 69-75mph. Right Passenger side blind spot light turns for up to 20 seconds, turns off, then turns on again.
NHTSA ID
11751437
Incident
Jul 12, 2026
Body & structure
Filed Jul 4, 2026
While driving, the panoramic sunroof suddenly exploded outward without any impact from road debris or another object. The glass shattered unexpectedly, creating a safety hazard from falling glass and the sudden loud noise. I believe the failure may have been caused by pressure inside the cabin or a defect in the sunroof glass or its installation. There were no visible signs that the vehicle struck anything before the glass shattered.
NHTSA ID
11748318
Incident
Jul 2, 2026
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
02-003-26b
WHEELS
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 09/04/26 and 06/24/26 Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outside influence such as low tire pressure or out of specification alignment, and the tire life may not meet customer expectations. To eliminate this concern, the tire contact patch pressure has been optimized. REPAIR PROCEDURE Verify the customer concern (inspect the tires, verify tread depth, and replace all the tires as required on the vehicle according to the following "Inspection Requirements" and the instructions in MGSS (WHEEL AND TIRE REMOVAL/INSTALLATION). Mazda Warranty is providing case by case goodwill processing information regarding tire wear complaints on CX-90, and CX-70 vehicles equipped with OEM 21” 275/45/21 Falken tires. This goodwill assistance process does not include any other tire brand or size.
09-030-26
ELECTRICAL SYSTEM
For vehicles equipped with the Accessory Tow Brake Controller (P/N: C9N1V7782A), the 12V battery may become discharged due to high parasitic current if the vehicle is left unused for an extended period, regardless of whether a trailer is connected or not. This may be caused by power supply to the controller continuing after the ignition is turned OFF due to inadequate software in the Tow Brake Controller. 5. Replace the accessory with the improved part (suffix "B"), and verify that the parasitic current is 65 mA or less. NOTE: For accessory installation procedures, refer to INSTALLATION INSTRUCTIONS in attached.
Dlr Claim Resp
ELECTRICAL SYSTEM
Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was implemented in the warranty claim response screen to provide precise information for all campaigns requiring module programming or module replacement subject to the LECS system software checks. As previously announced, some claims were automatically rejected with the Edit code JN1 – One or More Modules Are Not Updated when submitting a campaign warranty claim. This response was based on the session file received from MDARS or MDARS II at the dealership and the VIN on the claim submitted. This change provides additional Related Information which enhances the edit code information. This information allows the dealer to correct the error without contacting Warranty or Hotline. Edit code JN1 now contains the actual module name and the software version that was collected from the car and what the minimum required software needed to be for the claim. Using this information, the technician can now identify the exact error or errors and correct the concern.
02-001-26a
SUSPENSION
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-001/26 04/29/26 Some customers may complain that an abnormal noise is heard from the front suspension when driving on rough road surfaces or when passing over speed bumps. This is caused by insufficient heat resistance of the bushing material under specific operating conditions, resulting in cracking and fluid leakage in the front lower arm bushing. To eliminate this concern: The bushing material has been changed to a heat-resistant material. The bushing shape has been modified to reduce deformation. The damping characteristics of the front lower arm bushing have been modified. REPAIR PROCEDURE 1. Verify the customer concern. If noise is detected, replace the front lower arm (rear side) according to the instructions in MGSS. CX-90 (FRONT LOWER ARM REMOVAL/INSTALLATION) CX-70 (FRONT LOWER ARM REMOVAL/INSTALLATION) If NO noise is detected, this TSB is NOT applicable. NOTE: Perform repairs on the affected side only.
CSP14_CSP15 Dlr Ltr e
SERVICE BRAKES
CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
CSP14_CSP15 Dlr FAQs c
SERVICE BRAKES
CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.