Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2006 Mazda Mazda5 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,481.
UPDATE - TIRE WEAR/SUSPENSION. I CONTACTED MAZDA USA VIA E-MAIL ON 5/31/13. I RECEIVED A RESPONSE CONCERNING THIS MATTER AND WAS GIVEN A CANNED RESPONSE BUT IT WAS BASICALLY "SORRY FOR YOUR LUCK" YOU WILL NEED TO TAKE TO A MAZDA DEALER TO SEE WHAT STEPS "YOU" CAN TAKE TO ENSURE A BETTER LIFE FOR YOUR VEHICLE AND TO TRY TO AVOID SUCH COSTLY REPAIRS. THERE WAS NO OFFER TO ASSIST. I CALLED THE REP AND WAS BASICALLY TOLD THE SAME THING. I ASKED HOW MANY REPORTS OF THE ALIGNMENT/TIRE WEAR ISSUES WERE REPORTED TO THEM AND WAS TOLD THEY WOULD NOT PROVIDE THAT INFORMATION. I'VE RE-CHECKED NHTSA'S WEB PAGE AND NOTED THESE ISSUES FROM 2006 TO 2011 MODELS ARE HEAVILY DOCUMENTED. PAGES AND PAGES OF THE SAME PROBLEM EXISTS. WITH THE UNEVEN TIRE WEAR OF MAZDA 5 VEHICLES HAPPENING TO THE INNER WALL OF THE TIRES, A REGULAR DRIVER CAN NOT SEE, THE OUTSIDE OF THE TIRE APPEARS TO HAVE PLENTY OF TREAD, WHILE THE INSIDE OF THE TIRE IS PRACTICALLY BALD. THIS CAUSES POTENTIAL BLOW OUTS, AND DRIVING HAZARDS - BOTH MY BLOW OUTS - INNER WALL WEAR! PLEASE HELP ASAP! *TR
PURCHASED 06 MAZDA 5 TOURING IN 8/2007 - HAD FIRST PROBLEM WITH TIRES - HAD BLOW OUT ON HIGHWAY - PULLED OFF ROAD - HUSBAND CAME AND NOTED THE INNER WALL OF TIRE WAS WORN BADLY AND BLEW - ON OUTSIDE TIRES APPEAL FINE BUT WAS TOLD ALL 4 TIRES NEEDED REPLACED DUE TO WEAR ON INNER WALLS. REPLACED - 1.5 YEARS LATER - SAME INNER WALL WEAR ISSUES - REPLACED TIRES. 1 YEAR LATER - REPLACE FRONT STRUTS - 6 MONTHS LATER - REPLACED FRONT TWO TIRES DUE TO INNER WALL WEAR. 1 YEAR LATER REPLACE ALL FOUR TIRES DUE TO INNER WALL WEAR - TOLD TODAY THAT I WILL NEED NEW TIRES ONCE AGAIN.... SAME ISSUE, INNER WALL WEAR - ALSO TOLD I WILL NEED NEW FRONT AND REAR SUSPENSION. PER MULTIPLE SITES, THIS APPEARS TO BE AN ONGOING ISSUE AND CREATES SAFETY RISKS.... NEEDS TO BE ADDRESSES BY MAZDA ASAP! *TR
BOTH FRONT WHEEL BEARINGS NEED TO BE REPLACED 1 YEAR/12,000 MILES AFTER BEING INSTALLED. SERVICE WAS DONE BY THE DEALER. CAUSED EXCESSIVE TIRE WEAR ON THE INSIDE TREAD REQUIRING NEAR ONE YEAR OLD TIRES TO BE REPLACED TO PASS INSPECTION.
I WAS LOOKING IN NADAGUIDES IF FOUND A REPORT OF A PROBLEM WITH DAMPING NOISE IN FRONT SUSPENSION AND I FOUND A RECALL CAMPAIGN 05V412000, AND I WILL LIKE TO KNOW IF THIS CAR WAS ISPECTED BECAUSE I BOUGHT THE CAR THREE MONTHS AGO IN A DEALER IN PUERTO RICO. OTHER INFORMATION I WILL LIKE TO KNOW IS IF THE MAZDA 5 PRESENTS PROBLEMS WITH THE FRONT SUSPENSION, SHOCKS ABSORBER OR OTHER PARTS RELATED. MY ANTICIPATED THANKS FOR YOUR HELP. *TR
JUST TOOK OWNERSHIP OF A 2006 MAZDA5 TOURING FROM MY BROTHER-IN-LAW. HE JUST REPLACED THE TIRES RECENTLY DUE TO EXCESSIVE TIRE WEAR ON THE INSIDE WALL. IF YOU LOOK FROM THE BACK OF THE CAR, THE TIRES ARE TILTED IN AT THE TOP. TIRE STORE SAYS ACCORDING TO MAZDA, THE ALIGNMENT ARE IN SPEC. I CHECKED THE FORUMS AND FOUND MULTIPLE OWNERS WITH THE SAME PROBLEM AND TO FIX IT, THEY HAVE TO INSTALL AN AFTERMARKET CAMBER KIT. THERE IS A NEGATIVE CAMBER ISSUE ON THESE CARS. I DON'T WANT TO RUIN THESE NEW TIRES AS THEY ARE EXPENSIVE. WHY DOES MAZDA NOT REALIZE THIS AS A SAFETY ISSUE? THERE SHOULD BE A RECALL TO FIX THIS INSTEAD OF HAVING THE OWNERS SPEND MONEY TO FIX IT ON THEIR OWN. CAN YOU GET MAZDA TO PUT OUT A RECALL??? *TR
AT 62,000 MILES HAD A NOISE IN THE REAR. TOOK IT TO DEALER WHO SAID IT WAS THE SHOCKS. THIS IS THE 3RD SET OF SHOCKS THAT HAVE BROKEN. MAZDA WAS GOOD ABOUT IT AND WILL COVER MOST OF THE COST. DEALER STATED THAT THEY SEE THIS A LOT AND THAT MAZDA HAS RESIGNED THE SHOCKS SO HOPEFULLY IT WILL NOT BE AN ISSUE GOING FORWARD. THE PARTS ARE ON BACK ORDER BECAUSE OF THIS REDESIGN SO IT WILL BE A FEW WEEKS BEFORE THEY COME IN. *TR
TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THEY HAD TO TAKE THE VEHICLE TO DEALER FIVE TIMES TO HAVE THE CONTROL ARMS REPLACED ON THE VEHICLE. THE DEALER HAS BEEN UNABLE TO PERMANENTLY REPAIR THE FAILURE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF HAVING A CRASH DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 24,528 AND THE CURRENT MILEAGE WAS 50,000.
SQUEAKY NOISE FROM FRONT AND REAR SUSPENSION ON MAZDA5 2006. IT MADE YOU FEEL THAT THE WHOLE FRONT END OR REAR PARTS READY TO FELL OFF THE CAR. MAZDA DEALER HAS REPLACED FRONT AND REAR BUSING RUBBERS BUT PROBLEM CAME BACK AFTER 2 YEARS. ALSO, THE CAR HESITATE AND SUDDEN JUMP WHEN GASSING, IT HAPPENS IN THE MORNING. *TR
I HAVE A 2006 MAZDA 5. I HAVE GONE THROUGH 4 SETS OF TIRES BECAUSE THEY WEAR ON THE INSIDE. I AM ABOUT TO REPLACE MY 5TH SET. THIS IS A VERY COSTLY ISSUE AND NEEDS TO BE ADDRESSED. MAZDA SAYS ITS DRIVING HABITS THAT IS CAUSING THIS, I DRIVE MOSTLY HIGHWAY MILES. *TR
I HAVE A 2006 MAZDA 5 THAT HAS AN ENGINEERING FAULT IN THE SUSPENSION/STEERING SYSTEM. THIS DEFECT LEADS TO INTENSE UNEVEN WEAR IN TIRES,WHICH LEADS TO A HAZARDOUS SITUATION ON THE ROAD. THE DEALERS MASK THE PROBLEMS BY OVERINFLATING THE TIRES (EVEN MORE DANGEROUS) AND MAZDA NORTH AMERICA REFUSES TO ACKNOWLEDGE THE PROBLEM. THERE ARE HUNDREDS OF PEOPLE FROM UK CANADA AND USA THAT I'VE COMMUNICATED WITH AND THEY HAVE THE SAME EXPERIENCES WITH THEIR MAZDA 5. THE ORIGINAL TOYO TIRES FAILED IN THE FIRST YEAR, A SECOND SET OF TIRES PROVIDED BY MAZDA FAILED AFTER THE FIRST 20000 MILES AND EVEN THE MOST EXPENSIVE HIGH PERFORMANCE TIRES FROM GOODYEAR CAN NOT PROVIDE MORE THAN 2 YEARS OR 20000 MILES OF USAGE. I HAVE GONE TO MULTIPLE DEALERS AND SHOPS, THEY ALL SAY THE ALIGNMENT AND BALANCE ARE OK BUT NO ONE CAN IMPROVE THE TIRE SAFETY SITUATION. I USE THIS CAR TO DRIVE TO WORK AND BACK EVERY DAY AND TO TRANSPORT MY CHILDREN TO SCHOOL AND THEIR ACTIVITIES, ABOUT 12000 MILES / YEAR AND I AM AFRAID THAT SOMETHING BAD MIGHT HAPPEN. I DO NOT USE THE CAR FOR COMMERCIAL ACTIVITIES AND I AM NOT AN AGGRESSIVE DRIVER. THE CONSTANT REPLACEMENT OF TIRES AND THE EXPENSE INCURRED DID NOT PUT ME IN A SAFER POSITION. ONLY ADDRESSING THE SOURCE OF THE PROBLEMS CAN MAKE THIS VEHICLE SAFER FOR ME, MY KIDS AND EVERYONE ELSE ON THE ROAD. I APPRECIATE YOUR TIME AND DILIGENCE IN SOLVING THIS PROBLEM! *TR
MY 2006 MAZDA5 SUFFERS FROM UNUSUAL TIRE WEAR. THE INSIDE EDGE TIRES WEARS COMPLETELY DOWN TO THE STEAL BELTS WHILE THE REST OF THE TIRES APPEAR BRAND NEW. EVEN ARE TIRE ALIGNMENT THE READ WHEELS LOOK OUT OF ALIGNMENT WHEN LOOK AT FROM BEHIND. MY TIRES ONLY LAST 5000 TO 7000 MILES BEFORE NEEDING TO BE REPLACED. *TR
THE 2006 MAZDA5 CAUSES EXCESSIVE WEAR ON TIRES QUITE FREQUENTLY. I PURCHASED MY MAZDA5 NEW IN AUGUST 2006, AND SINCE THEN, I'VE HAD TO PURCHASE 2 SETS OF TIRES FOR THIS CAR DUE TO THE TIRES WEARING ON THE INSIDE EDGE. THE 2ND SET OF TIRES THAT WERE REPLACED WERE SO BAD, THAT THE SERVICE PERSON AT THE DEALERSHIP RECOMMEND THAT I DO NOT DRIVE THE CAR OFF THE LOT BECAUSE THE TIRES HARD WORN SO BADLY AND COULD BLOW OUT AT ANY MOMENT. THOSE TIRES HAD ONLY ABOUT 26000 MILES ON THEM! THE LAST SET OF TIRES THAT WAS PURCHASED IN FEBRUARY 2008 ARE NOW BEGINNING TO SHOW THE SAME WEAR ON THE INSIDE EDGES OF ALL TIRES. THESE TIRES HAVE ONLY ABOUT 18000 MILES ON THEM. THE TIRE WEAR OCCURRED EVEN AFTER I HAD THE RECOMMENDED MAINTENANCE (ROTATION, BALANCE, ALIGNMENT) PERFORMED. I'VE READ FORUMS ONLINE WHERE SEVERAL OTHER OWNERS OF THE 2006 MAZDA5 ARE HAVING THE EXACT SAME PROBLEM. I'VE CALLED MAZDA CUSTOMER SERVICE TO SEE IF THE MANUFACTURER HAS REPORTED ANY PROBLEMS WITH THE CARS SUSPENSION, TOE, ANGLES, ETC, BUT NOTHING HAS BEEN REPORTED, NOR HAS THE CAR BEEN RECALLED FOR THIS PROBLEM. MAZDA CORP NEEDS TO DO SOMETHING BEFORE SOMEONE GETS TRAGICALLY HURT DUE TO THIS PROBLEM. IF I HAD NOT BROUGHT MY CAR INTO THE DEALERSHIP FOR ANOTHER MECHANICAL REASON IN FEBRUARY 2008, I WOULD NOT HAVE KNOWN THAT MY TIRES HAD WORN SO BADLY, ESPECIALLY SINCE I HAD RECENTLY PURCHASED THE TIRES. I ORIGINALLY THOUGHT THE PROBLEM WAS WITH THE TIRES, BUT THAT IS NOT THE CASE. THE PROBLEM IS WITH THE CAR. I'VE HAD 3 DIFFERENT NAME BRAND TIRES ON THIS CAR, SO THE PROBLEM IS DEFINITELY NOT THE TIRES. IT'S THE CAR! *TR
I BOUGHT A 2006 MAZDA 5 IN JULY 2007, IN NOVEMBER HAD TO BUY ALL NEW TIRES($618). IN MAY, HAD A FLAT. IN JULY 2008 , THE UNDER GUARD SCREWS FELL OUT AND HAD TO PAY $180 FOR A NEW GUARD, AND THE FRONT STRUTS WERE LEAKING. SEPTEMBER2008 ROTATED THE TIRES BECAUSE OF THE NOISE,WHICH MADE THE NOISES WORSE. THE TIRES HAD UNEVEN WEAR AND CUPPING. ALSO, IN SEPTEMBER 2008, COMPRESSOR AND CLUTCH FAILED BECAUSE OF THE COMPRESSOR. R&R COMPRESSOR ASSEMBLY, CLUTCH AND BELT COST ME $1397.40. OCTOBER 2008, THE UNDER GUARD WAS COMING OFF AGAIN AND THE FOUND THE BEARINGS NEED REPLACING. THEY HAD TO ORDER THEM BECAUSE EVERYONE IS GETTING THEM REPLACED. I'M READY TO SELL THIS CAR!. I DID SO LOVE IT. I CAN'T AFFORD CAR PAYMENTS AND ALL THE REPAIRS. *TR
CAR HAS BARELY 18,000 MILES AND NEEDS NEW SHOCKS ALREADY. DEALER IS COVERING UNDER WARRANTY BUT WORRIED ABOUT SAFETY OF THE CAR AND WHAT NEXT? *TR
MY MAZDA 5 IS A LEMON...I HAVE THE RECURRING KNOCKING NOISE AND TIRES THAT WEAR OUT EVERY YEAR. I HAVE BEEN THROW 4 SETS OF TIRES IN LESS THAN THREE YEARS. *TR
STARTED WITH A RUBBING NOISE IN SUSPENSION, DEALER SAID IT WAS NOTHING. SEEMED TO GO AWAY BUT RETURNED EARLY IN 2007 AS A CREAKING. TOOK IT IN 3/31/2007 AND THE DEALER SAID THE SWAY BAR BUSHINGS HAD TO BE LUBED. CREAKING RETURNS IN JULY OF 2007. THE DEALER REPLACED THE REAR SHOCK ABSORBER/BUSHING AND DAMPER ON ONE SIDE. OCTOBER OF 2007 A KNOCKING CAME FROM THE FRONT SUSPENSION. DEALER REPLACED THE FRONT STABILIZER BUSHING AND THE LOWER RIGHT AND LEFT ARMS. JANUARY OF 2008 KNOCKING RETURNS TO THE REAR OF CAR AND FRONT END NOISY. FRONT STABILIZER BUSHINGS REPLACED. RIGHT REAR STUD THAT HOLDS THE DAMPER FAILED. REMAINING PORTION HAD TO BE BURNED OUT AND A NEW STUD WELDED ON. CRUNCHING NOISE FROM FRONT END SOON AFTER PICKING UP CAR. I FEAR THAT THIS CAR IS NO LONGER SAFE TO PUT MY WIFE OR FOUR KIDS INTO. I ONLY DRIVE IT ALONE WHEN POSSIBLE. *TR
I RECENTLY NOTICED SEVERE WEAR ON THE INSIDE SHOULDERS OF BOTH REAR TIRES ON MY 2006 MAZDA 5. LOOKING FROM THE REAR OF THE VEHICLE, THE REAR TIRES APPEAR TO LEAN IN AT THE TOP. I BELIEVE THE FAILURE OF THE TIRES TO CORRECTLY CONTACT THE ROAD CONTRIBUTES TO POOR HANDLING, AND THE SEVERE TIRE WEAR WILL LEAD TO UNEXPECTED BLOW-OUTS. THE VEHICLE WAS PURCHASED IN NOV. 2005 AND CURRENTLY HAS 23,000 MILES. IT HAS NOT BEEN WRECKED OR OTHERWISE ABUSED IN A MANNER WHICH WOULD AFFECT THE REAR ALIGNMENT. THE DEALER HAS REFUSED TO REPAIR OR ALIGN THE VEHICLE UNDER WARRANTY WHEN PRESENTED THIS PROBLEM ON OCT. 30, 2007. I HAVE SEEN SIMILAR ISSUES LOGGED UNDER SUSPENSION AND TIRES ON THIS SITE. *TR
TIRES-PREMATURE WEAR. TIRES BECOME CUPPED. I HAVE DRIVEN THE VEHICLE FOR 26,000 MILES AND HAD TO REPLACE ALL TIRES AT 21,000 DUE TO NOISE. PROBLEM WAS FIRST REPORTED AT 17,000 MILES. I HAVE 5,000 ON THE NEW TIRES AND THE NOISE IS BACK. NOISE SOUNDS JUST LIKE BAD BEARINGS. DEALER SAID THERE IS NOTHING WRONG WITH THE VEHICLE AND CAN NOT EXPLAIN THE REASON FOR THE ABNORMAL TIRE WEAR. *JB
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY ROAD CONDITIONS, THE POWER STEERING FAILED WITHOUT WARNING, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY PRIOR TO THE INCIDENT. THIS OCCURRED ON TWO OCCASIONS. THE FIRST TIME, THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO PERFORMED A DIAGNOSTIC AND DETERMINED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. ON 08/16/06, THE STABILIZER BAR BUSHINGS WERE REPLACED. ON 10/21/06, WHILE MAKING A RIGHT TURN AT 20 MPH, THE STEERING WHEEL LOCKED UP, AND THE VEHICLE WENT DOWN AN EMBANKMENT. THE CONTACT SUSTAINED INJURIES TO THE BACK, ARM AND HEAD. THE CONTACT EXPRESSED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE INSURANCE COMPANY WAS CONTACTED, AND DEEMED THE VEHICLE TOTALED. PICTURES AND A POLICE REPORT WERE TAKEN.*AK UPDATED 11/17/06. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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