RoadVitals

2006 Mazda Mazda5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
78
Latest Jun 11, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 2, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
3 injuries, 0 deaths reported

Overview

Our database contains 78 NHTSA owner-reported complaints for the 2006 Mazda Mazda5, most frequently naming the suspension, tires & wheels and engine categories. 3 safety recalls have been issued covering this model year; and 197 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09E011000

EQUIPMENT

Apr 2, 2009
2,323 units potentially affected
The defect: THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
The risk: THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
The remedy: THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
THULE, INC.View on NHTSA.gov
06V463000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Dec 4, 2006
9,800 units potentially affected
The defect: ON CERTAIN PASSENGER VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN,AND WYOMING. THE SIDE DOOR LATCH MECHANISMS MAY EXPERIENCE WATER INTRUSION ALLOWING THE LATCH MECHANISM TO FREEZE IN COLD WEATHER.
The risk: AS A RESULT, WHEN THE DOOR IS OPENED THE DOOR LATCH PAWL MAY REMAIN IN THE OPEN POSITION RESULTING IN THE DOOR NOT BEING ABLE TO BE CLOSED AND LATCHED. IF THE VEHICLE IS OPERATED WITH AN OPEN DOOR IT MAY ALLOW AN UNBELTED OCCUPANT TO BE EJECTED FROM THE VEHICLE WHICH COULD RESULT IN INJURY OR DEATH.
The remedy: DEALERS WILL REPLACE THE SLIDING DOOR LATCHES WITH MODIFIED LATCHES. THE RECALL BEGAN ON DECEMBER 18, 2006. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
MAZDA MOTOR CORPManufacturer number 4306KView on NHTSA.gov
05V412000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Sep 19, 2005
7,000 units potentially affected
The defect: ON CERTAIN SPORT UTILITY VEHICLES, A HEAT BUILDUP IN THE EXHAUST SYSTEM CAN OCCUR.
The risk: THIS CONDITION COULD RESULT IN A FIRE.
The remedy: MAZDA INSTRUCTED OWNERS (SEPTEMBER 16, 2005) TO BRING IN THEIR VEHICLES AND WILL BE GIVEN A RENTAL OR LOANER VEHICLE AT NO COST WHILE MAZDA REPAIRS THESE VEHICLES. THE RECALL BEGAN ON OCTOBER 26, 2005. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
MAZDA NORTH AMERICAN OPERATIONSManufacturer number 3605JView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 78
Brakes
Filed Jun 11, 2019

THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT DOES NTO ENGAGE, SO THEN I HAVE TO SLIDE THE LOCK BACK AND FORTH AND CONTINUE TO TRY TO OPEN THE DOOR UNTIL IT FINALLY OPENS. THIS OBVIOUSLY IS A BIG SAFETY PROBLEM IF WE WERE EVER TO BE IN AN ACCIDENT ETC. I CALLED MAZDA AND THEY SAID RECALL IS CLOSED AND THEY CAN NOT HELP ME UNLESS I WANT TO PAY DIAGNOSTIC FEE OF 140 AND THEN WHATEVER THE REPAIR IS ON TOP OF THAT. THE SECOND PROBLEM IS THE BRAKES. THEY DO NOT WORK WELL UNDER IDEAL CONDITIONS, BUT WHEN IT RAINS SOMETIMES THEY STOP WORKING ALL TOGETHER. I'VE ALMOST BEEN IN AN ACCIDENT SEVERAL TIMES WHEN THEY SUDDNELY GO SOFT AND JUST STOP WORKING. I HAVE TO CONTINUOUSLY PUMP THE BRAKES TO TRY TO GET ANY TRACTION AND THEN STOP DRIVING UNTIL THEY DRY OUT. WE'VE HAD THE ENTIRE BRAKE SYSTEM REPLACED AND MECHANICS SAY NOTHING IS WRONG, BUT OBVIOUSLY THIS IS JUST A BAD DESIGN AND SOMETHING IS DEFINITELY WRONG. WE CAN'T AFFORD A NEW CAR BUT DON'T' FEEL SAFE IN THIS CAR, NOT SURE WHAT TO DO ABOUT IT.

NHTSA ID
11219358
Incident
Jun 11, 2019
Driver assistanceSteering
Filed Feb 11, 2019

INTERMITTENT LOSS OF POWER WHILE DRIVING. LOSS OF STEERING CAPABILITY AS WELL. THE LOSS IS SUDDEN AND CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE AS STEERING BECOMES EXTREMELY DIFFICULT. THIS IS DANGEROUS. I ALMOST RAN OFF THE ROAD ONCE AND HIT A MEDIAN ON ANOTHER OCCASION. ITS LIKE A TIME BOMB, YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO STEER THE CAR. DASH LIGHTS ALL LIGHT UP AS WELL AND SOMETIMES POWER IS RESTORED BUT THE ABILITY TO STEER THE CAR IS NOT. CAR IS OUTSIDE OF THE RECALL YET STILL HAS THE SAME PROBLEM AS THE RECALL ISSUE AND MAZDA CLAIMS NO RESPONSIBILITY FOR THE ISSUE. ADDITIONAL VEHICLES NEED TO BE ADDED TO THE RECALL LIST AS THERE ARE MORE VEHICLES AFFECTED OUTSIDE OF THE VIN'S INCLUDED IN THE RECALL. SINCE. ACCORDING TO MAZDA, THEY COMPLY WITH NHTSA WHEN ISSUING RECALLS, MORE VEHICLES NEED TO BE INCLUDED AS THERE IS A MULTITUDE OF MAZDA 5 OWNERS EXPERIENCING THE EXACT SAME ISSUE AS THE RECALL VEHICLES.

NHTSA ID
11176293
Incident
Feb 8, 2019
Mileage
125,000 mi
Brakes
Filed Nov 15, 2018

BRAKE PEDAL SPONGY AFTER ABS SYSTEM ACTIVATED,SEEM LIKE ABS CONTROL UNIT FAULT PUMP AIR IN BRAKE SYSTEM.IT IS A SAFETY ISSUES WITH A LOT OF MAZDA MODEL.MAZDA HAD TO DO SOME BEFORE SOMETHING BAD,ACCIDENT HAPPENS

NHTSA ID
11151836
Incident
Nov 14, 2018
Mileage
25 mi
Body & structure
Filed Nov 13, 2018

WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.

NHTSA ID
11151171
Incident
Nov 12, 2018
Mileage
136,000 mi
Body & structureDriver assistanceSeat belts
Filed May 29, 2018
Fire reported

I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.

NHTSA ID
11098387
Incident
May 25, 2018
Mileage
10 mi
Suspension
Filed Aug 3, 2017

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,481.

NHTSA ID
11012676
Incident
Aug 3, 2012
Mileage
126,481 mi
Steering
Filed Apr 15, 2017

THE STEERING WHEEL BECOMES STIFF WHILE IN MOTION AND A WARNING YELLOW STEERING LIGHT TURNS ON ON DASHBOARD. THIS HAS BEEN HAPPENING FOR THE LAST FOUR YEARS. WE EVEN HAD IT CHECKED WITH A MECHANIC WHO COULDN'T FIND THE PROBLEM. AFTER THE CAR COOLS DOWN, THE STEERING STARTS WORKING AGAIN. THIS IS VERY DANGEROUS, SINCE WHILE DRIVING, THE WHEEL BECOMES INOPERATIVE, THEREFORE, MAY CAUSE A TRAGIC ACCIDENT.

NHTSA ID
10978667
Incident
Apr 15, 2017
Mileage
89,000 mi
Visibility
Filed Feb 6, 2017
1 injury reported

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. AS A RESULT, SMALL PIECES OF GLASS FELL ON THE CONTACT. THE CONTACT SUSTAINED MINOR CUTS TO THE HANDS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT MANAGED TO AVOID A COLLISION AND MERGED TO THE SHOULDER OF THE ROAD. THE CONTACT CONFIRMED THAT THERE WAS NO IMPACT TO THE SUN ROOF THAT COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,914.

NHTSA ID
10949866
Incident
Jan 27, 2017
Mileage
158,914 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SA-029-26

ENGINE; POWER TRAIN; SERVICE BRAKES

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

07-004-25a

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

SA-039/25

STRUCTURE:BODY

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

SA-036-25

When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

SA-032-25

Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

07-004-25

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Mazda5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2018000—
2017000—
2016200—
2015910—
2014121031.0
2013241050.8
2012371046.6
2011100—
2010571035.5
2009643155.4
2008672150.5
2007612149.9
2006Viewing783049.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.