2007 Mazda Mazda5

The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.

My 2007 mazda5 power steering stopped worked abruptly while turning on a major highway. The sudden change in steering nearly caused an accident. I checked the ODB reader for codes but none were present. Then it happened again the next day in a similar situation, the power steering shut off but this time we were able to see the dash light for the power steering failure come on. It kicked back in a minute later. Again no codes in the scanner. Upon researching how to fix this issue my search revealed that 2007-2009 Mazda 5s have a recall for this exact critical failure. My next step was to call the local dealership to schedule a fix, however they told me that our specific vehicle (according to the VIN) was not under that recall, regardless of the vehicle doing precisely what was recalled. Please review the recall if you can, this is likely affecting more vehicles than Mazda is admitting to and is extremely dangerous.

NHTSA ID

11678352

Incident

Jul 25, 2025

I was driving my Mazda 5 2007 in traffic when suddenly it burst into flames on the passenger side underneath the hood

NHTSA ID

11451714

Incident

Feb 12, 2022

The contact owns a 2007 Mazda Mazda5. The contact stated while driving at approximately 30 MPH and approaching a traffic light, the steering wheel became difficult to maneuver. The contact drove to his residence however, it was difficult to turn the steering wheel. The contact stated that the ABS and power steering warning lights were illuminated. The vehicle was towed to an independent mechanic who was not able to determine the cause of the failure. The contact stated that the dealer was contacted and confirmed that the VIN was not included in a recall. The contact researched the failure online and found NHTSA Campaign Number: 10V374000 (Steering). The manufacturer was not notified of the recall. The approximate failure mileage was 138,000.

NHTSA ID

11451198

Incident

Feb 6, 2022

Mileage

138,000 mi

THERE IS MAJOR LEAKING FROM MULTIPLE UNKNOWN SOURCES, ONE PLACE THE WATER HIDES IS IN THE SPARE TIRE WHEEL WELL AND IT WAS NOT EVIDENT AT FIRST AS TO WHY THE CAR WAS MOLDING ON THE INSIDE. IT HAS TERRIBLE MICROBIAL GROWTH THAT IS EVIDENT AND I CAN ONLY IMAGINE WHAT I CANT SEE. THE CAR TO MY KNOWLEDGE HAS NEVER BEEN IN ANY ACCIDENT TO CAUSE THIS. HAD THE HEATER CORE REPLACED BECAUSE I WAS TOLD THAT COULD BE A REASON WHY THERE IS WATER IN FLOOR , IT WAS REPLACED AND I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE ORIGINAL ONE.. THAT WAS A YEAR AGO, AND IT HAS ONLY GOTTEN WORSE . WHEN IT RAINS THE CAR IS SOAKED EVEN WHEN THE WATER THAT IS IN THE WHEEL WELL IS SUCKED UP... I HAVE SEEN OTHER SIMILAR COMPLAINTS ONLINE, I JUST DON'T KNOW WHAT TO DO . I HAVE CHILDREN ONE THAT HAS AUTISM AND ASTHMA AND THIS IS MY ONLY SOURCE OF TRANSPORTATION .... INSURANCE CLAIM WAS FILED AND THEY COVERED A CARPET CLEAN... THE SOURCE(S) IS NOT FIXED OR KNOWN!! THE SUNROOF LINES HAVE BEEN RULED OUT AS WELL THEY ARE CLEAN...

NHTSA ID

11378495

Incident

Jan 1, 2020

Mileage

129,000 mi

THE SUNROOF EXPLODED WHILE I WAS DRIVING ON FREEWAY.

NHTSA ID

11323027

Incident

Apr 30, 2020

Mileage

125,000 mi

SIDE SLIDING DOORS WILL OPEN WHILE DRIVING, CREATING A SAFETY HAZARD TO PASSENGERS.

NHTSA ID

11276872

Incident

Oct 29, 2019

Mileage

203,000 mi

POWER STEERING LEAK

NHTSA ID

11256603

Incident

Sep 4, 2012

Mileage

65,000 mi

SUDDEN POWER STEERING LOSS WHILE DRIVING ON AN ENTRY RAMP OF A HIGHWAY, ACCOMPANIED BY ILLUMINATION OF MULTIPLE LIGHTS ON THE DASHBOARD. STEERING LOSS OCCURRED WHILE VEHICLE STEERING WHEEL WAS TURNED AND VEHICLE WAS IN MOTION AND PREPARING TO MERGE ONTO HIGHWAY. STEERING WHEEL SUDDENLY AND VIOLENTLY JERKED FROM MY HANDS, CAUSING THE VEHICLE TO STEER IN THE DIRECTION OFF THE ROAD. DASH LIGHTS (INCLUDING POWER STEERING) FLASHED INTERMITTENTLY, HOWEVER WOULD REMAIN CONSTANTLY ON WHEN STEERING WAS PULLED FROM CENTER POSITION. POWER STEERING LOSS WAS SPONTANEOUS, INTERMITTENT, AND WITHOUT WARNING. VEHICLE DID NOT RECORD ANY DIAGNOSTIC FAULT CODES WHILE LIGHTS WERE DISPLAYED. SYMPTOMS VEHICLE DISPLAYED COINCIDE WITH "RECALL SUMMARY" FOUND DOCUMENTED ON NHTSA RECALL 10V374000 FOR THE 2007 MAZDA5. INCIDENT OCCURRED BRIEFLY AT LOW SPEEDS WHILE PARKING ON 08/23/2019 AND RESOLVED AFTER VEHICLE WAS TURNED OFF AND RESTARTED. INCIDENT REOCCURRED WHILE MERGING ONTO HIGHWAY AT HIGH RATE OF SPEED AS DESCRIBED ABOVE ON 08/25/2019. WHILE INCIDENT OCCURS AND LIGHTS ILLUMINATED ON DASHBOARD, THE STEERING WHEEL MOTION IS VERY RESTRICTED AND THE WHEEL AUTOMATICALLY FORCES ITSELF BACK TO THE CENTER (NEUTRAL) POSITION. THE LIGHTS ON THE DASHBOARD WILL REMAIN CONSTANTLY ILLUMINATED WITH ANY MOVEMENT OF THE STEERING WHEEL AWAY FROM THE CENTER/NEUTRAL POSITION. THE RADIO ALSO HAS HELLO DISPLAYED, AS IF THE VEHICLE WAS JUST STARTED, EVEN THOUGH THE VEHICLE IS IN MOTION AND WAS NEVER TURNED OFF.

NHTSA ID

11253330

Incident

Aug 25, 2019

Mileage

98,000 mi

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers.

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.