2006 Mazda Mazda5 Owner Complaints

THERE ARE TWO SAFETY ISSUES WITH THIS MINI VAN. THE FIRST ONE IS FOR THE DOOR HANDLES/LATCHES ON THE BACK SLIDING DOORS ON DRIVERS AND PASSENGER SIDE. THERE WAS A RECALL FOR IT AND APPARENTLY IT WAS FIXED IN 2009 BUT HAS BEEN A PROBLEM AGAIN THAT IS GETTING WORSE. WHEN I TRY TO OPEN THE DOOR TO GET MY CHILD OUT THE DOOR HANDLE DOES NOT ENGAGE, I HAVE TO TRY TO OPEN FROM INSIDE AND SOMETIMES THAT DOES NTO ENGAGE, SO THEN I HAVE TO SLIDE THE LOCK BACK AND FORTH AND CONTINUE TO TRY TO OPEN THE DOOR UNTIL IT FINALLY OPENS. THIS OBVIOUSLY IS A BIG SAFETY PROBLEM IF WE WERE EVER TO BE IN AN ACCIDENT ETC. I CALLED MAZDA AND THEY SAID RECALL IS CLOSED AND THEY CAN NOT HELP ME UNLESS I WANT TO PAY DIAGNOSTIC FEE OF 140 AND THEN WHATEVER THE REPAIR IS ON TOP OF THAT. THE SECOND PROBLEM IS THE BRAKES. THEY DO NOT WORK WELL UNDER IDEAL CONDITIONS, BUT WHEN IT RAINS SOMETIMES THEY STOP WORKING ALL TOGETHER. I'VE ALMOST BEEN IN AN ACCIDENT SEVERAL TIMES WHEN THEY SUDDNELY GO SOFT AND JUST STOP WORKING. I HAVE TO CONTINUOUSLY PUMP THE BRAKES TO TRY TO GET ANY TRACTION AND THEN STOP DRIVING UNTIL THEY DRY OUT. WE'VE HAD THE ENTIRE BRAKE SYSTEM REPLACED AND MECHANICS SAY NOTHING IS WRONG, BUT OBVIOUSLY THIS IS JUST A BAD DESIGN AND SOMETHING IS DEFINITELY WRONG. WE CAN'T AFFORD A NEW CAR BUT DON'T' FEEL SAFE IN THIS CAR, NOT SURE WHAT TO DO ABOUT IT.

NHTSA ID

11219358

Incident

Jun 11, 2019

INTERMITTENT LOSS OF POWER WHILE DRIVING. LOSS OF STEERING CAPABILITY AS WELL. THE LOSS IS SUDDEN AND CAUSES THE DRIVER TO LOSE CONTROL OF THE VEHICLE AS STEERING BECOMES EXTREMELY DIFFICULT. THIS IS DANGEROUS. I ALMOST RAN OFF THE ROAD ONCE AND HIT A MEDIAN ON ANOTHER OCCASION. ITS LIKE A TIME BOMB, YOU NEVER KNOW WHEN YOU WILL LOSE THE ABILITY TO STEER THE CAR. DASH LIGHTS ALL LIGHT UP AS WELL AND SOMETIMES POWER IS RESTORED BUT THE ABILITY TO STEER THE CAR IS NOT. CAR IS OUTSIDE OF THE RECALL YET STILL HAS THE SAME PROBLEM AS THE RECALL ISSUE AND MAZDA CLAIMS NO RESPONSIBILITY FOR THE ISSUE. ADDITIONAL VEHICLES NEED TO BE ADDED TO THE RECALL LIST AS THERE ARE MORE VEHICLES AFFECTED OUTSIDE OF THE VIN'S INCLUDED IN THE RECALL. SINCE. ACCORDING TO MAZDA, THEY COMPLY WITH NHTSA WHEN ISSUING RECALLS, MORE VEHICLES NEED TO BE INCLUDED AS THERE IS A MULTITUDE OF MAZDA 5 OWNERS EXPERIENCING THE EXACT SAME ISSUE AS THE RECALL VEHICLES.

NHTSA ID

11176293

Incident

Feb 8, 2019

Mileage

125,000 mi

BRAKE PEDAL SPONGY AFTER ABS SYSTEM ACTIVATED,SEEM LIKE ABS CONTROL UNIT FAULT PUMP AIR IN BRAKE SYSTEM.IT IS A SAFETY ISSUES WITH A LOT OF MAZDA MODEL.MAZDA HAD TO DO SOME BEFORE SOMETHING BAD,ACCIDENT HAPPENS

NHTSA ID

11151836

Incident

Nov 14, 2018

Mileage

25 mi

WHILE DRIVING DOWN THE HIGHWAY MY DRIVER SIDE SLIDING DOOR FLEW OPEN WITH MY 5 AND 3 YEAR OLD IN THE CAR. WHEN I PULLED OVER AND TRIED TO CLOSE IT I COULD SEE THAT THE LATCH WAS FROZEN OPEN. I COULD NOT GET IT TO LATCH AGAIN UNTIL THE TEMPERATURE HAD BEEN WARMER FOR HALF THE DAY. IT HAS BEEN COLDER THAT 25 DEGREES FOR THE LAST 3 DAYS.

NHTSA ID

11151171

Incident

Nov 12, 2018

Mileage

136,000 mi

I WAS DRIVING THE VEHICLE, MADE A U TURN AND SUDDENLY ALL LIGHTS ON THE DASHBOARD WENT OFF AND THE VEHICLE STARTED TO TURN ON AND OFF WITH NO KEY IN THE IGNITION AND CAUGHT FIRE. I HAD PARKED THE VEHICLE ON THE SIDE ROAD ON A CITY STREET.

NHTSA ID

11098387

Incident

May 25, 2018

Mileage

10 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,481.

NHTSA ID

11012676

Incident

Aug 3, 2012

Mileage

126,481 mi

THE STEERING WHEEL BECOMES STIFF WHILE IN MOTION AND A WARNING YELLOW STEERING LIGHT TURNS ON ON DASHBOARD. THIS HAS BEEN HAPPENING FOR THE LAST FOUR YEARS. WE EVEN HAD IT CHECKED WITH A MECHANIC WHO COULDN'T FIND THE PROBLEM. AFTER THE CAR COOLS DOWN, THE STEERING STARTS WORKING AGAIN. THIS IS VERY DANGEROUS, SINCE WHILE DRIVING, THE WHEEL BECOMES INOPERATIVE, THEREFORE, MAY CAUSE A TRAGIC ACCIDENT.

NHTSA ID

10978667

Incident

Apr 15, 2017

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF SHATTERED WITHOUT IMPACT. AS A RESULT, SMALL PIECES OF GLASS FELL ON THE CONTACT. THE CONTACT SUSTAINED MINOR CUTS TO THE HANDS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT MANAGED TO AVOID A COLLISION AND MERGED TO THE SHOULDER OF THE ROAD. THE CONTACT CONFIRMED THAT THERE WAS NO IMPACT TO THE SUN ROOF THAT COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,914.

NHTSA ID

10949866

Incident

Jan 27, 2017

Mileage

158,914 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. WHILE STOPPED IN TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND CAUGHT FIRE. A POLICE OFFICER EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

NHTSA ID

10914547

Incident

Aug 28, 2016

Mileage

139,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT STATED THAT THE PLASTIC GUARD AROUND THE TIRE FRACTURED AND DETACHED ON THE FRONT DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE BRAKE LINE WAS CUT BY THE PLASTIC AND CAUSED THE DRIVER TO CRASH INTO A ROCK WALL. THE BRAKE CALIPER AND DRIVER DOOR WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

NHTSA ID

10908406

Incident

Sep 19, 2016

Mileage

110,000 mi

WE'VE OWNED OUR MAZDA 5 2006 SINCE 2009. THERE WERE 22,000 MILES ON THE CAR WHEN WE PURCHASED IT. IN 2016, IT HAS 138,000 MILES. DURING OUR OWNERSHIP, WE HAVE PURCHASED 2 NEW TIRES AT 60,000, 2 NEW TIRES AT 73,000, 2 NEW TIRES AT 82,000, 2 NEW TIRES AT 104,000, 1 TIRE AT 107,000, 2 NEW TIRES AT 116,000, AND 1 NEW TIRE AT 124,000. WE ARE RESPONSIBLE ABOUT ROTATING AND BALANCING THE TIRES EVERY 5-6,000 MILES. THE TIRES HAVE BEEN PUNCTURED ON AT LEAST 3 OCCASIONS, DUE TO UNEVEN WEAR. WE REPLACED THE FRONT STRUTS AND REAR SHOCKS AT 126,000 MILES IN HOPES OF CORRECTING UNEVEN WEAR (DONE BY THE MAZDA DEALER). WE WERE JUST NOTIFIED TODAY THAT ONE TIRE HAS AGAIN WORN UNEVENLY (ON THE INSIDE, AS HAS ALWAYS BEEN THE ISSUE...) WE ARE CAREFUL DRIVERS AND OWNERS AND HAVE NEVER HAD (NOT HEARD OF) A CAR WITH THESE KINDS OF UNEVEN TIRE WEAR PROBLEMS. MOST MILES HAVE BEEN ADDED IN THE CITY, BUT WE HAVE TAKEN THE VEHICLE ON SEVERAL LONG-DISTANCE VACATIONS. WE HAVE ALL OF THE DOCUMENTATION BUT DON'T HAVE THE TIME TO UPLOAD AT THIS MOMENT. PLEASE LET US KNOW IF YOU WANT THE DOCUMENTS.

NHTSA ID

10850997

Incident

Mar 22, 2016

Mileage

138,000 mi

THE MAZDA PART USED IN 2006 IS EXACTLY THE SAME PART USED IN 2007-2009 WHICH HAVE A NHTSA RECALL, SO WHY ISN'T THE 2006 COVERED? IT'S THE SAME PART WITH THE SAME INHERENT DEFECT. OUR POWER STEERING PUMP HAS FAILED WITH LESS THAN 75,000 MILES ON THE CAR. THE FAULT CAUSES THE POWER STEERING LIGHT TO COME ON AND THE PUMP STOPS WORKING MAKING THE STEERING VERY HEAVY, IT CAN HAPPEN WHILE DRIVING, AT A LIGHT, OR STATIONARY. THE PUMP IS ELECTRICAL SO SOMETIMES TURNING OFF THE CAR AND TURNING IT BACK ON "RESETS" THE SYSTEM AND IT WILL WORK FOR A LITTLE WHILE BEFORE FAILING AGAIN.

NHTSA ID

10839435

Incident

Feb 12, 2016

Mileage

75,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER SIDE SLIDING DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND AFTER INSPECTING THE VEHICLE, SHE DISCOVERED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V463000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10837414

Incident

Feb 22, 2016

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA 5. THE CONTACT WAS EXPERIENCING THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. WHILE DRIVING 45 MPH, THE STEERING COMPLETELY FAILED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 149,000.

NHTSA ID

10821990

Incident

Nov 26, 2015

Mileage

149,000 mi

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THE LATCH ON THE REAR PASSENGER AND DRIVER SIDE DOORS SEIZED AND FRACTURED WHILE THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

NHTSA ID

10819838

Incident

Jan 10, 2016

Mileage

110,000 mi

THROW A ROD. *TR

NHTSA ID

10703728

Incident

Feb 22, 2014

Mileage

78,000 mi

TL*THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,224.

NHTSA ID

10693063

Incident

Feb 16, 2015

Mileage

62,224 mi

I OWN A 2006 MAZDA5 AND THE SEATBELT BASE CONNECTOR FELL APART, LITERALLY COLLAPSED AND ALL THE PIECES OF HARD PLASTIC CAME OFF LEAVING AN UNLATCHABLE METAL PLATE. I CANNOT AFFORD TO FIX THE THING BECAUSE IT IS TOO EXPENSIVE FOR MY SINGLE MOM FIXED BUDGET OF 3 KIDS AND NO WORK BECAUSE I ATTEND SCHOOL FULL TIME. *TR

NHTSA ID

10651283

Incident

Sep 3, 2014

I AM FILING A COMPLAINT AGAINST FLOW MAZDA OF FAYETTEVILLE NC BECAUSE OF THEIR CUSTOMER SERVICE MANAGER FAILING TO PROVIDE DEALER WARRANTY INFORMATION AND/OR TIRE MANUFACTURER WARRANTY INFORMATION AT TIME OF PURCHASE OF 3 TIRES ON 23 FEB 2013 1420 EST. AS A RESULT I JUST FOUND OUT YESTERDAY JULY 31, 2014 AFTER 0920 HRS. EST THAT DUE TO NOT FOLLOWING "OWNERS OBLIGATIONS" IT WAS MY FAULT FOR A REALLY VAGUE TERM - "LACK OF MAINTENANCE". I ALSO ATTEMPTED TO FILE AN OFFICIAL COMPLAINT WITH [XXX] OF FLOW MAZDA UNFORTUNATELY HE DID NOT WRITE ANYTHING DOWN AND HE TOLD ME IT WILL BE STORED IN HIS HEAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10618071

Incident

Feb 23, 2013

Mileage

122,114 mi

TL* THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT STATED THAT THERE WAS A CRACK ON THE RIGHT HINGE OF THE REAR HATCH. THE CONTACT SPOKE TO THE MANUFACTURER ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. *TR

NHTSA ID

10522075

Incident

Jun 23, 2013

UPDATE - TIRE WEAR/SUSPENSION. I CONTACTED MAZDA USA VIA E-MAIL ON 5/31/13. I RECEIVED A RESPONSE CONCERNING THIS MATTER AND WAS GIVEN A CANNED RESPONSE BUT IT WAS BASICALLY "SORRY FOR YOUR LUCK" YOU WILL NEED TO TAKE TO A MAZDA DEALER TO SEE WHAT STEPS "YOU" CAN TAKE TO ENSURE A BETTER LIFE FOR YOUR VEHICLE AND TO TRY TO AVOID SUCH COSTLY REPAIRS. THERE WAS NO OFFER TO ASSIST. I CALLED THE REP AND WAS BASICALLY TOLD THE SAME THING. I ASKED HOW MANY REPORTS OF THE ALIGNMENT/TIRE WEAR ISSUES WERE REPORTED TO THEM AND WAS TOLD THEY WOULD NOT PROVIDE THAT INFORMATION. I'VE RE-CHECKED NHTSA'S WEB PAGE AND NOTED THESE ISSUES FROM 2006 TO 2011 MODELS ARE HEAVILY DOCUMENTED. PAGES AND PAGES OF THE SAME PROBLEM EXISTS. WITH THE UNEVEN TIRE WEAR OF MAZDA 5 VEHICLES HAPPENING TO THE INNER WALL OF THE TIRES, A REGULAR DRIVER CAN NOT SEE, THE OUTSIDE OF THE TIRE APPEARS TO HAVE PLENTY OF TREAD, WHILE THE INSIDE OF THE TIRE IS PRACTICALLY BALD. THIS CAUSES POTENTIAL BLOW OUTS, AND DRIVING HAZARDS - BOTH MY BLOW OUTS - INNER WALL WEAR! PLEASE HELP ASAP! *TR

NHTSA ID

10515084

Incident

Jun 2, 2008

Mileage

50,000 mi

PURCHASED 06 MAZDA 5 TOURING IN 8/2007 - HAD FIRST PROBLEM WITH TIRES - HAD BLOW OUT ON HIGHWAY - PULLED OFF ROAD - HUSBAND CAME AND NOTED THE INNER WALL OF TIRE WAS WORN BADLY AND BLEW - ON OUTSIDE TIRES APPEAL FINE BUT WAS TOLD ALL 4 TIRES NEEDED REPLACED DUE TO WEAR ON INNER WALLS. REPLACED - 1.5 YEARS LATER - SAME INNER WALL WEAR ISSUES - REPLACED TIRES. 1 YEAR LATER - REPLACE FRONT STRUTS - 6 MONTHS LATER - REPLACED FRONT TWO TIRES DUE TO INNER WALL WEAR. 1 YEAR LATER REPLACE ALL FOUR TIRES DUE TO INNER WALL WEAR - TOLD TODAY THAT I WILL NEED NEW TIRES ONCE AGAIN.... SAME ISSUE, INNER WALL WEAR - ALSO TOLD I WILL NEED NEW FRONT AND REAR SUSPENSION. PER MULTIPLE SITES, THIS APPEARS TO BE AN ONGOING ISSUE AND CREATES SAFETY RISKS.... NEEDS TO BE ADDRESSES BY MAZDA ASAP! *TR

NHTSA ID

10514521

Incident

May 1, 2007

Mileage

50,000 mi

2006 MAZDA 5 STEERING WHEEL GOT STUCK 4 TIMES IN LAST 2 MONTHS FOR FRACTION OF SECONDS WHILE MAKING EITHER LEFT OR RIGHT TURN DRIVING AT 10-15 MPH (ONE TIME AT AFTER I STOPPED AT STOP SIGN). THE STEERING WHEEL GOT SO HARD I COULD NOT TURN IT AND THEN ALL OF SUDDEN I WAS ABLE TO TURN. TOOK IT TO DEALER BUT THEY SAID THEIR DIAGNOSTIC RESULTS DID NOT FIND ANY ISSUES AND THEY WERE NOT ABLE TO REPRODUCE THE PROBLEM. *TR

NHTSA ID

10508202

Incident

Mar 7, 2013

Mileage

72,600 mi

BOTH FRONT WHEEL BEARINGS NEED TO BE REPLACED 1 YEAR/12,000 MILES AFTER BEING INSTALLED. SERVICE WAS DONE BY THE DEALER. CAUSED EXCESSIVE TIRE WEAR ON THE INSIDE TREAD REQUIRING NEAR ONE YEAR OLD TIRES TO BE REPLACED TO PASS INSPECTION.

NHTSA ID

10461700

Incident

Jun 1, 2012

Mileage

72,000 mi

POWER STEERING WENT OUT DRIVING ABOUT 25 MPH DOWNHILL. MECHANIC COULD NOT FIND FAULT. DRIVING UP A WINDING CAYON ROAD, POWER STEERING WENT OUT, CAUSING ONE TO USE FORCE TO TURN VEHICLE. NO RECALLS ON THE 2006 MAZDA5, HOWEVER RECALLS ON THE 2007. THIS IS A KNOWN PROBLEM BY MAZDA YET THEY DID NOT ISSUE A RECALL. NO WARRANTY DUE TO BEING OVER 50K MILES. *TR

NHTSA ID

10457645

Incident

May 7, 2012

Mileage

69,000 mi