Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Oct 4, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 137 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 Mazda Mazda6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistancePowertrain (other)
Filed Oct 4, 2025
At 70000 miles the transmission just got stuck into a single gear in manual. I drove it home and the check engine light came on. Before this problem the car would not go into park. Every time I put it into park I was unable to turn off the car because it thought it was still in gear. I had to fiddle the gear stick. The car also made a high pitch click (metallic) when shifting into 1st or Reverse from park. I took it to Capitol Mazada San Jose and they charged me $7000 to fix some transmission problem. I took it home and the clicking noise did not go away. I took it back to the dealer and they redid some work.
NHTSA ID
11691361
Incident
May 20, 2025
Driver assistance
Filed Oct 15, 2024
Crash reported1 injury reported
The car had a (SUA) Sudden Unintended Acceleration malfunction. No, the car was totaled and towed away. My safety was put at risk as I was slowly pulling into a parking spot, eased my foot onto the brake and this malfunction caused my car to involuntarily jolt into a rampant high speed. It jumped a curb and crashed into a tree. My brake was useless in stopping this runaway vehicle. The only thing that stopped it was that tree! The airbag deployed and I was badly bruised from the airbag. Fortunately, there were no pedestrians or other cars near mine. There were no warning lights or messages before, during or after the accident. It happened so quickly because the tree was only a few feet in front of my car.
NHTSA ID
11619928
Incident
Sep 24, 2024
Driver assistance
Filed Nov 28, 2022
Blind side modules have to be replaced. Mazda bulletin BSM indicator flashing dtc u3000 2013-2015 Mazda. No accidents or body damage yet dealers is asking $2100 dollars for repair. 2014 Mazda 6 with 99k miles. BSM is very useful and functional when working and provides an added element of safety.
NHTSA ID
11495196
Incident
Nov 16, 2022
Driver assistanceElectrical
Filed Jun 9, 2020
AS I PUT IN PARK MODE TO TURN OFF (PUSH BUTTON) VEHICLE STAY ON ACCESSORY , RADIO AND ALARM BEEPING STAYS ON AND DOES NOT GO OFF... I HAVE READ NUMEROUS COMPLAINTS AND REVIEWS ON MAZDA 6 & MAZDA CX5 EXPERIENCING THE SAME PROBLEM, GOING BACK FROM 2012 AND I JUST HAD A RECALL DONE ON MY CALIPERS, AND THEY SAID THEY REPLACED THE DOOR PADDING BUT NOTHING SHOWED OF NEW MATERIAL. WHEN I ASKED THEM ABOUT THE START /STOP PROBLEM THEY SAID THEY HAD NEVER HEARD OF THIS PROBLEM.. TODAY I HAVE BEEN DOING RESEARCH ON THIS PROBLEM AND READ LOTS OF THIS SAME PROBLEM. WHY IS IT NOT A RECALL ISSUE THEIR HAS BEEN SO MANY COMPLAINTS... THANK YOU FOR READING MY ISSUES. *TR
NHTSA ID
11327964
Incident
May 20, 2020
Driver assistanceElectricalEngine
Filed Sep 27, 2019
ENGINE WILL STALL OUT WHILE DRIVING VEHICLE LOSES ALL POWER CHECK ENGINE LIGHT COMES ON BATTERY LIGHT COMES ON TRACTION CONTROL LIGHT COMES ON. WHEN ENGINE STALLS OUT AND THEN I LOSE POWER STEERING AND BRAKE CONTROL AND WILL HAVE TO PULL OVER TO THE SIDE TO RESTART THE VEHICLE. ENGINE WILL SPUTTER ON START UP WHICH SOUNDS LIKE A FAULTY MASS AIRFLOW SENSOR THIS IS A 2014 MAZDA MAZDA 6 WITH 57000 MILES
NHTSA ID
11258590
Incident
Sep 26, 2019
Mileage
57,000 mi
Driver assistanceElectricalEngine
Filed Sep 27, 2019
VEHICLE PUSH TO START FAILS WHEN SHUTTING OFF CAR. THE CAR'S NOT READING THAT IT IS IN PARK. ENGINE WILL SHUT OFF BUT ALL VEHICLE ELECTRONICS WILL STAY ON AND CAR CAN STILL BE SHIFED OUT OF GEAR. DEALERSHIP REPLACED GEAR SELECTOR SWITCH WHICH THEY SAID HAD A FAULTY SPRING.
NHTSA ID
11258588
Incident
Jan 1, 2018
Mileage
46,500 mi
Driver assistanceElectricalEngine
Filed Aug 4, 2019
FOR SEEMINGLY NO REASON, THE VEHICLE WILL RESTART AND STALL WHILE DRIVING AND MULTIPLE WARNING LIGHTS WILL ILLUMINATE. THIS HAS HAPPENED WHILE DRIVING SLOW, FAST AND WHILE TURNING. WHEN THIS HAPPENS, I NEED TO IMMEDIATELY PULL OVER AND RESTART THE ENGINE. THE CHECK ENGINE LIGHT TURNS ON AND INDICATES AN ABRUPT VOLTAGE CHANGE ISSUE, BUT SOON TURNS OFF AFTER A FEW POWER CYCLES. THIS STARTED TO HAPPEN MORE AND MORE OFTEN, AND MORE RECENTLY, I HAD THE CAR NOT ABLE TO START AS IF THE BATTERY DIED. ALL MY ELECTRICAL COMPONENTS, SUCH AS HEADLIGHTS AND HAZARD LIGHTS SHUT OFF AND AFTER ABOUT 10 SECONDS, THEY ALL TURNED BACK ON AND RUNNING NORMALLY. AT THIS POINT MY VEHICLE STARTED UP AGAIN JUST FINE. THIS HAS NEARLY CAUSED AN ACCIDENT A COUPLE TIMES AND NO MECHANIC HAS BEEN ABLE TO DIAGNOSE THE ISSUE YET. ALTHOUGH, THIS ISSUE SEEMS ALARMINGLY CLOSE TO A RECENT RECALL THAT WAS ANNOUNCED FOR 2018-2019 MAZDAS RELATING TO A SOFTWARE ISSUE THAT CAUSES UNEXPECTED ENGINE STALLING RELATING TO THE FUEL-SAVING CYLINDER DEACTIVATION TECHNOLOGY. UNFORTUNATELY, EVEN THOUGH MY VEHICLE CONTAINS THE SAME TECHNOLOGY, IT WASN'T INCLUDED ON THIS RECALL LIST.
NHTSA ID
11241582
Incident
Aug 3, 2019
Mileage
33,000 mi
BrakesDriver assistanceFuel system
Filed Mar 25, 2019
WHEN DRIVING ON A STREET OR HIGHWAY I CAN STILL DRIVE WITH THE EMERGENCY BRAKE ON IN THE UP POSITION, AND IT DOESN'T AFFECT MY VEHICLES FORWARD MOVEMENT WHAT SO EVER.
NHTSA ID
11191248
Incident
Mar 6, 2018
Mileage
40,200 mi
Driver assistance
Filed Mar 22, 2019
INTERMITTENTLY, THE CRUISE CONTROL BUTTONS DO NOT PERFORM THEIR PROPER FUNCTION. WHEN EXPERIENCING THE ISSUE, ALL OF THE FOLLOWING OCCUR: 1) CANCEL BUTTON FUNCTIONS AS THE MINUS (DECELERATE) BUTTON, 2) THE MINUS BUTTON FUNCTIONS AS THE PLUS (ACCELERATE) BUTTON, 3) THE PLUS BUTTON DOESN'T WORK, AND 4) THE OFF BUTTON DISENGAGES THE CRUISE CONTROL BUT DOES NOT SHUTOFF THE CRUISE CONTROL MAIN POWER. THIS BEHAVIOR IS AN ISSUE BECAUSE WITH THE CANCEL BUTTON ACTING AS THE MINUS BUTTON, THE CRUISE CONTROL WILL ACTIVATE WITH THE CANCEL BUTTON. IN ADDITION, HAVING THE MINUS BUTTON FUNCTION AS THE PLUS BUTTON COULD CAUSE AN ACCIDENT IF THE CAR BEHAVES IN THE OPPOSITE MANNER AS EXPECTED. THE ISSUE OCCURS INTERMITTENTLY WHILE DRIVING.
NHTSA ID
11190861
Incident
Mar 21, 2019
Mileage
55,200 mi
Driver assistanceElectrical
Filed Feb 19, 2019
FOW (FORWARD OBSTRUCTION WARNING) INSPECTION REQUIRED FLASHES ON DASH AS IF A LOOSE CONNECTION. ONLY FLASHES FOR ABOUT 3 SECONDS THEN GOES AWAY. I MANUALLY TURNED OFF FOW TO STOP THE FLASHING. BUT WILL TURN BACK ON ONCE I RESTART THE CAR. THE CRUISE CONTROL OFF/ON SWITCH SEEMS TO AFFECT THE WARNING FLASHES AS WELL. ONCE THE CAR WARMS UP, THINGS SEEM NORMAL. DURING DRIVING THIS EFFECTS THE CRUISE CONTROL AND SYSTEM OVERALL. HAPPENS EVERY TIME I START THE CAR AND START DRIVING
NHTSA ID
11181183
Incident
Feb 17, 2019
Mileage
65,000 mi
Driver assistanceElectrical
Filed Jan 9, 2019
WHEN PLACING THE CAR IN PARK AND PRESSING THE PUSH START/STOP, THE CAR WILL NOT TURN COMPLETELY OFF. I HAVE TO REPEATEDLY PLACE THE GEAR IN ALL DNRP SEVERAL TIMES(5 OR MORE) BEFORE THE CAR REALIZES IT IS FULLY IN PARK AND ALL POWER TURNS COMPLETELY OFF. I SHOULD NOT HAVE TO DO THIS IN ORDER TO TURN THE VEHICLE COMPLETELY OFF. THE VEHICLE IS IN STOP POSITION AND IN PARK. THE VEHICLE WILL NOT POWER ALL THE WAY OFF. LEAVING THE RADIO AND LIGHTS ON AND DISABLES THE ABILITY TO LOCK THE DOORS OR SET THE ALARM.
NHTSA ID
11166109
Incident
Sep 17, 2018
Mileage
99,500 mi
Driver assistanceElectricalEngine
Filed Nov 19, 2018
WITH NO CONSISTANCEY, THE CAR WOULD LOOSE POWER. AT TIMES, I THOUGHT THE CAR WOULD LOOSE FULL POWER, IN THE MIDDLE OF MY COMMUTE, I WOULD BE FORCED TO PULL OVER AND SHUT THE CAR OFF. MOST TIMES, THE CAR WOULD RETURN TO NORMAL CONDITIONS. WHEN I BROUGHT IT IN FOR REPAIR, BYERS MAZDA OF COLUMBUS, TOLD ME IT NEEDED A TUNE-UP. ONCE AGAIN, THE CAR ALMOST STALLED OUT AND I MANAGED TO COAST INTO A PARKING SPACE. NOW THE SAME DEALERSHIP IS INFORMING ME FOR THE FIRST TIME THAT THE CAR HAS AN I-LOOP SYSTEM AND THE BATTERY THAT SHOULD HAVE LASTED FIVE YEARS, NOW LESS THAN THE 3 YEARS OLD, NEEDS TO BE REPLACED FOR OVER $500.00. I BOUGHT THIS CAR USED WITH AN EXTENDED WARRANTY AND ALTHOUGH IT WAS MY MISTAKE, THE DEALERSHIP NEVER DISCLOSED THE I-LOOP SYSTEM AND THE PROBLEMS THAT GO WITH IT. THIS I-LOOP BATTERY WILL APPARENTLY LAST 2-3 YEARS ONLY AND IS VERY EXPENSIVE. I GUESS IT IS LEGAL FOR DEALERSHIP SALES REPS TO MISREPRESENT THE CAR MAINTENANCE BECAUSE THEY SAY IT IS MY RESPONSIBILITY TO KNOW WHAT I PURCHASED. I WILL NEVER BUY FROM BYERS AUTO FOR ANY MODEL CAR!
NHTSA ID
11152568
Incident
Nov 6, 2018
Mileage
56,000 mi
Driver assistanceElectrical
Filed Jan 9, 2018
MAZDA NORTH AMERICA OPERATIONS (MAZDA) IS RECALLING CERTAIN MODEL YEAR 2014 MAZDA3 VEHICLES MANUFACTURED JUNE 12, 2013, THROUGH DECEMBER 18, 2013, AND MODEL YEAR 2014-2015 MAZDA6 VEHICLES MANUFACTURED MAY 20, 2013, THROUGH DECEMBER 4, 2013, AND BOTH EQUIPPED WITH A 2.5L ENGINE AND A REGENERATIVE ENGINE BRAKING SYSTEM. WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. CONSEQUENCE ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE PCM WITH UPDATED SOFTWARE, FREE OF CHARGE. THE RECALL BEGAN ON MAY 19, 2014. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500. MAZDA'S NUMBER FOR THIS RECALL IS 7314D. MY CAR IS EXPERIENCING THIS RECALL THAT WAS CLOSED IN 2015. MAZDA IS CONCERN ABOUT THE PROBLEM SINCE THE RECALL IS CLOSED ANS THE REPAIR WAS DONE AT THE TIME OF THE RECALL. HOWEVER THE PRO ELM STILL EXIST.
NHTSA ID
11061536
Incident
Jan 9, 2018
Mileage
117,000 mi
Driver assistance
Filed Jul 26, 2017
I WAS DRIVING ON THE HIGHWAY WITH MY CRUISE CONTROL SET AND ALL OF A SUDDEN THE CRUISE CONTROL SHUT OFF AND A WARNING POPPED UP "MRCC INSPECTION REQUIRED"
NHTSA ID
11010727
Incident
Apr 21, 2017
Mileage
68,000 mi
AirbagsDriver assistancePowertrain (other)
Filed Jun 22, 2017
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2014 MAZDA 6. WHILE PULLING INTO THE PARKING SPOT AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, IT SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A TREE AND THE ENGINE CONTINUED TO REV AS IF ATTEMPTING TO CONTINUE ACCELERATING. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE UPPER BODY, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR DIAGNOSTIC TESTING. THE MECHANIC WAS ABLE TO FEEL THE VEHICLE ATTEMPTING TO ACCELERATE ON ITS OWN. THE VEHICLE WAS TAKEN TO THE SEA COAST MAZDA DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/07/17*LJ
NHTSA ID
11000638
Incident
May 23, 2017
Mileage
14,000 mi
BrakesDriver assistance
Filed Jul 18, 2016
WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL ON, MY CAR ATOMATICALLY SLAMMED ON THE BRAKES AND SLOWED DOWN RAPIDLY. A SHORT TIME LATER, THE FORWARD OBSTRUCTION WARNING INDICATOR CAME ON AND SAID AN INSPECTION WAS NEEDED. MAZDA DEALERSHIP SAID "NEVER HEARD OF THAT" DESPITE SIMILAR PUBLIC COMMENTS ON USER FORUMS. DEALER WILL NOT COVER FULL COST OF THE REPAIR BECUASE CARE IT OUT OF WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD NOT FALL UNDER NORMAL WARRANTY CONSIDERATIONS.
NHTSA ID
10885499
Incident
Jul 2, 2016
Mileage
56,000 mi
Driver assistance
Filed Jan 12, 2016
Crash reported
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A POLE AS AN UNKNOWN WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
NHTSA ID
10819815
Incident
Jan 12, 2016
Mileage
39,000 mi
Driver assistanceElectrical
Filed Aug 26, 2015
I WAS DRIVING DOWN A STREET @ 40MPH WHEN THE INFOTAINMENT, SPEEDOMETER, SHUT OFF AND I COULD NOT ACCELERATE. THE STABILITY CONTROL WARNING CAME ON AND STAYED ON. AFTER A BRIEF MOMENT, THE STABILITY WARNING TURNED OFF, BUT THE CHECK ENGINE LIGHT WENT ON. THE CAR DROVE NORMALLY FOR THE REST OF THE DAY, BUT THE VERY NEXT DAY, AT A STOP LIGHT, THE SAME THING OCCURRED, BUT THIS TIME, I COULD NOT ACCELERATE PAST 2000 RPMS, NOR REACH 20 MPH. I PULLED OVER ON THE SIDE, AND TURNED OFF THE CAR. THEN TURNED IT BACK ON. IT DROVE NORMALLY WITH THE CHECK ENGINE LIGHT ON THE REST OF THE DAY, BUT THIS COULD BE A VERY DANGEROUS SITUATION.
NHTSA ID
10759335
Incident
Aug 25, 2015
Mileage
30,000 mi
Driver assistanceOther / unspecified
Filed Dec 8, 2014
Crash reported
THIS VEHICLE HAS A PROBLEM WITH SUDDEN ACCELERATION WHEN TRAVELING AT VERY SLOW SPEED OR IDLING. ON NUMEROUS OCCASIONS THE VEHICLE WILL ACCELERATE WHILE YOU ARE IDLING AND OR HAVE FOOT ON BRAKE. I WAS DRIVER ON ONE OCCASION WHILE I WAS AT A FAST FOOD DRIVE IN IDLING IN GEAR AND THE CAR SUDDENLY ACCELERATED A LURCHED FORWARD. ON OTHER OCCASIONS I HAVE BEEN IDLING WAITING TO TURN LEFT AND THE CAR SUDDENLY ACCELERATED. THIS PARTICULAR ACCIDENT HAPPENED WHILE DRIVING UNDER 10MPH AND THE CAR SUDDENLY ACCELERATED CAUSING A REAR END COLLISION WITH THE CAR IN FRONT. *TR
NHTSA ID
10662946
Incident
Oct 14, 2014
Mileage
8,000 mi
BrakesDriver assistanceOther / unspecified
Filed Jun 17, 2014
THE ADAPTIVE CRUISE CONTROL (MRCC), SMART CITY BRAKE SYSTEM (SBS), AND DISTANCE RECOGNITION (DRSS) SAFETY FEATURES FAILED FOR THE FIRST TIME DURING THE MENTIONED DATE ABOVE (FEB 18 2014, AT 21000KM. I REPORTED TO MAZDA SERVICE CENTER I KHOBAR, KSA THOUGH PHONE CALLS, EMAILS, AND BROUGHT CAR FOR SEVERAL TIMES. I WAITED FOR MONTHS UNTIL THE ISSUES WERE RESOLVED ON APRIL 7 2014 AT 30000KM LAST JUNE 14, 2014, THE SAME FAILURES OCCURRED AGAIN WHILE I WAS DRIVING ON A HIGHWAY AT 75MPH. I BROUGHT THE CAR TO SERVICE CENTER ON THE NEXT DAY AND IT TOOK A DAY TO FIX THE ISSUES. IM AFRAID THE SAME ISSUES WILL OCCUR AGAIN WHICH IS PUT MYSELF TO HIGH RISK FOR ROAD ACCIDENTS. *TR
NHTSA ID
10598731
Incident
Feb 18, 2014
Mileage
21,328 mi
Driver assistance
Filed Mar 21, 2013
TL* THE CONTACT OWNS A 2014 MAZDA MAZDA6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 68 MPH, THE RADAR OPERATED CRUISE CONTROL ACTIVATED AND CAUSED THE VEHICLE TO INDEPENDENTLY DECELERATE TO 55 MPH. THE CONTACT STATED THAT THERE WAS NOT ANOTHER VEHICLE AHEAD OF HIM WHEN THE FAILURE OCCURRED. THERE WAS A SEMI-TRUCK LOCATED TO THE RIGHT OF THE CONTACTS VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN RE-CALIBRATED THE RADAR SYSTEM HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. *TR
NHTSA ID
10503960
Incident
Jan 25, 2013
Mileage
100 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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