RoadVitals

1993 Mazda Navajo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Sep 30, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Aug 21, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
3 injuries, 0 deaths reported

Overview

Our database contains 22 NHTSA owner-reported complaints for the 1993 Mazda Navajo, most frequently naming the brakes, tires & wheels and engine categories. 6 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 45 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes725.9%
  • Tires & wheels622.2%
  • Engine414.8%
  • Body & structure27.4%
  • Visibility27.4%
  • Interior & seats13.7%
  • Other / unspecified13.7%
  • Steering13.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TIRES:TREAD/BELT

Aug 21, 2000
14,400,000 units potentially affected
The defect: TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
The risk: IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
The remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
BRIDGESTONE/FIRESTONE, INC.View on NHTSA.gov

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Nov 24, 1999
6,800 units potentially affected
The defect: VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
The risk: WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
The remedy: DEALERS WILL INSTALL LIFTGATE REINFORCEMENT BRACKETS. DEPENDING UPON THE CONDITION OF THE LIFTGATE SHEET METAL IN THE AREA OF THE BRACKET, DEALERS MAY ALSO INSTALL A LARGER REINFORCEMENT.
MAZDA (NORTH AMERICA),INCView on NHTSA.gov

STRUCTURE:BODY:ROOF AND PILLARS

Feb 25, 1998
23,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
The risk: UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
The remedy: OWNERS WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES, WITH ILLUSTRATIONS, THE PROPER PROCEDURES FOR THE REMOVAL, STORAGE, AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. A WARNING LABEL FOR ATTACHMENT TO THE SUNROOF'S LATCH KNOB WILL ALSO BE PROVIDED TO THE OWNERS.
MAZDA (NORTH AMERICA),INCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA95018ClosedEngineering Analysis

SEPARATION OF MASTER CYLINDER

Opened Jun 19, 1995
Closed Apr 2, 1996

FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.

SERVICE BRAKES, HYDRAULICLed to recall 96V024001
EA93020ClosedEngineering Analysis

PARKING BRAKE FAILURE

Opened Jul 28, 1993
Closed Sep 23, 1994

There is no summary currently available

SERVICE BRAKES, HYDRAULICLed to recall 94V169001

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Sep 30, 2006

I JUST RECEIVED A NOTICE FROM BRIDGESTONE FIRESTONE ON A TIRE RECALL FROM YEARS AGO. I BOUGHT A NEW MAZDA NAVAJO IN 1993 AND IT HAD FIRESTONE ATX TIRES. THEY FAILED WAY BEFORE ANY RECALL SO I REPLACED THEM AT MY COST WITH THE SAME. THESE TIRES FAILED ALSO SO I REPLACED THEM WITH SOMETHING ELSE. 2 SETS (10 TIRES) AT MY COST. WHEN THE RECALL CAME OUT I GOT NOTHING. IN FACT, I DIDN'T EVEN OWN THE VEHICLE ANYMORE. MY COMPLAINT IS...WHEN IT TAKES SO LONG TO IDENTIFY A PROBLEM, WHAT ABOUT THE PEOPLE WHO HAD PROBLEMS BEFORE THE RECALL? THEY CAN FIND ME 10 YEARS LATER, BUT WHY DON'T I HAVE ANY RECOURSE TO GET COMPENSATED FOR RISKING MY LIFE AND PAYING OUT OF POCKET? *NM

NHTSA ID
10169642
Incident
May 1, 1994
BrakesEngine
Filed Dec 3, 2001

THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE. *AK

NHTSA ID
755197
Incident
Sep 11, 2001
Engine
Filed Aug 15, 2001

THE HEADS WERE SEVERLY CRACKED. THE MECHANIC SAID THAT THIS SHOULD HAVE BEEN RECALLED BECAUSE THERE HAVE , NOT ONLY BEEN SO MANY INSTANCES BUT MANY TIMES, AS WITH THIS CASE THE HEADS WERE SO SEVERLY CRACKED THAT ONLY COMPLETE REPLACEMENT IS ACCEPTABLE.*AK

NHTSA ID
750495
Incident
Aug 10, 2001
Other / unspecified
Filed Aug 3, 2001

WHILE DRIVING IN TRAFFIC SPARE TIRE CABLE HAD SNAPPED AND CAUSED TIRE TO COME LOOSE. HAVE NOT BEEN TO A DEALERSHIP.*AK

NHTSA ID
893415
Incident
Jul 16, 2001
Tires & wheels
Filed Mar 14, 2001

THE VEHICLES TIRES EXPERIENCED MANY FAILURES PRIOR TO RECALL NOTICE, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPLACEMENT TIRES WERE PURCHASED PRIOR TO JANUARY 1, 2000 (FIRESTONE ATX P235/75R15). NLM

NHTSA ID
560366
Incident
Feb 23, 1999
Body & structure
Filed Oct 3, 2000

CONSUMER TOOK VEHICLE TO DEALER TO HAVE LIFTGATE BRACKET REPAIRED PER RECALL NOTICE 99V-310, DEALER REFUSED TO REPAIR BRACKET FREE OF CHARGE CLAIMING THAT THE RECALL NOTICE EXPIRED, AS A RESULT CONSUMER HAD THE BRACKET REPLACED BY ANOTHER COMPANY, HOWEVER SINCE THE ORIGINAL BRACKET BROKE THE TAILGATE DOES NOT CLOSE COMPLETELY, THIS IS ALLOWING EXHAUST FUMES TO ENTER THE VEHICLE. NLM

NHTSA ID
555836
Incident
Dec 16, 1998
Tires & wheels
Filed Sep 13, 2000

THESE TIRES ARE SUPPOSED TO BE ALL WEATHER STREET TIRES (PER SALESMAN), BUT THESE TIRES CAUSE MY CAR TO SKID OUT OF COMPLETE STOP ON WET PAVEMENT AND SKID AND SLIDE IN SNOW OR SLUSH. HAD AN INSTANCE WHERE ON A WINDY AND WET DAY WHERE THE VEHICLE SLID ACROSS A LANE AND A HALF OF TRAFFIC NEARLY HITTING A TANKER TRUCK. ALL INDICATIONS ARE THAT THESE TIRES DO NOT HUG THE ROAD VERY WELL AND ENDANGER THOSE IN THE VEHICLE. NOTE THAT I REPLACED 4 OF THE WILDERNESS STYLE TIRES WITH THESE TIRES A COUPLE OF YEARS AGO (AND STILL HAVE A RECALLED WILDERNESS AS A SPARE). I NOTIFIED FIRESTONE VIA E-MAIL AND GOT A COMPLICATED, CANNED RESPONSE THAT DID NOTHING TO SATISFY MY PROBLEM. I HOPE THAT THE NUMBERS I PULLED OFF THE TIRE ARE CORRECT (LTP235/ 75R15 M//S ; 22433UR BMO2528). *AK( DOT NUMBER: 22433UR TIRE SIZE: 75 R15 )

NHTSA ID
731241
Tires & wheels
Filed Aug 17, 2000

HEADING SOUTH ON I-95 OUTSIDE SAVANNAH, GA, TIRE EXPLODED CAUSING TREAD TO PEEL AND FLY OFF PUTTING CAR IN DANGEROUS SITUATION AND DANGER TO OTHER CARS. WE WERE ABLE TO BRAKE AND WEAVE TO AVOID IMPACT AND OVERTURNING BEFORE COMING TO A STOP OFF HIGHWAY. IN ADDITION TO A LOST TIRE, THE EXPLOSIONAND RUBBER PEELING IN THE AREA OF THE GAS TANK RESULTED IN DAMAGE TO THE MUFFLER AND UNDERSIDE OF CAR. WE REPLACED TIRE, ($101.74) HAD THE MUFFLER REPAIRED (UNDER WARRANTY). DAMAGE REMAINS TO THE UNDERSIDE OF THE CAR. THE ESTIMATE TO REPAIR IS $703.84. PLEASE ADVISE IF YOU WISH TO VIEW DAMAGE.( DOT NUMBER: TIRE SIZE: 235/75/R15 )

NHTSA ID
728246
Incident
Aug 13, 1999

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-009-19-3566

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430a

EQUIPMENT; VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-035-17-3080

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

0900716

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

09-034-14-2956

EQUIPMENT ADAPTIVE/MOBILITY

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.•PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE “SPEEDOMETER REPLACE-MENT LABEL”. •LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

0102504

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY TEST PROCEDURE REQUIREMENTS. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Navajo by model year
YearComplaintsRecallsInvestigationsIssue Index
1995000
1994494154.8
1993Viewing226259.1
1992124253.5
1991396359.4
1990101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.