RoadVitals

1991 Mazda Navajo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
39
Latest Nov 20, 2003
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Aug 21, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
3
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
2 injuries, 0 deaths reported

Overview

Our database contains 39 NHTSA owner-reported complaints for the 1991 Mazda Navajo, most frequently naming the tires & wheels, electrical and brakes categories. 6 safety recalls have been issued covering this model year; 3 NHTSA investigations name it; and 39 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels917.0%
  • Electrical611.3%
  • Brakes611.3%
  • Fuel system47.5%
  • Powertrain (other)47.5%
  • Driver assistance47.5%
  • Visibility35.7%
  • Engine35.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00T005000

TIRES:TREAD/BELT

Aug 21, 2000
14,400,000 units potentially affected
The defect: TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
The risk: IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
The remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
BRIDGESTONE/FIRESTONE, INC.View on NHTSA.gov
97V235002

STRUCTURE:BODY:ROOF AND PILLARS

Feb 25, 1998
23,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH FACTORY INSTALLED SUNROOF. THE SUNROOF GLASS PANEL ASSEMBLY CAN SEPARATE WHILE THE VEHICLE IS MOVING DUE TO INCORRECT HINGE ENGAGEMENT. THIS WAS CAUSED BY IMPROPER SUNROOF INSTALLATION OF THE GLASS PANEL.
The risk: UNEXPECTED SEPARATION OF THE SUNROOF GLASS PANEL COULD POSSIBLY DISTRACT THE DRIVER INCREASING THE RISK OF A VEHICLE CRASH OR LOSS OF VEHICLE CONTROL.
The remedy: OWNERS WILL BE PROVIDED WITH AN INSTRUCTION BOOKLET WHICH THOROUGHLY OUTLINES, WITH ILLUSTRATIONS, THE PROPER PROCEDURES FOR THE REMOVAL, STORAGE, AND REINSTALLATION OF THE SUNROOF'S GLASS PANEL. A WARNING LABEL FOR ATTACHMENT TO THE SUNROOF'S LATCH KNOB WILL ALSO BE PROVIDED TO THE OWNERS.
MAZDA (NORTH AMERICA),INCView on NHTSA.gov
96V024002

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC

Feb 28, 1996
2,500 units potentially affected
The defect: THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
The risk: IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM FULLY ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.
MAZDA (NORTH AMERICA),INCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA95018ClosedEngineering Analysis

SEPARATION OF MASTER CYLINDER

Opened Jun 19, 1995
Closed Apr 2, 1996

FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.

SERVICE BRAKES, HYDRAULICLed to recall 96V024001
PE92084ClosedPreliminary Evaluation

FRONT SEAT TRACK FAILURE

Opened Oct 23, 1992
Closed Feb 26, 1993

There is no summary currently available

SEATS
PE91127ClosedPreliminary Evaluation

PARK PAWL BENDING

Opened Sep 16, 1991
Closed Nov 8, 1991

There is no summary currently available

POWER TRAIN:AUTOMATIC TRANSMISSIONLed to recall 91V189000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 39
Visibility
Filed Nov 20, 2003

WHILE DRIVING AT 25 MPH, THE SUNROOF OF THE VEHICLE WAS BLOWN OFF BY THE WIND. THE SUNROOF TILTS UP AT THE REAR AND THE DEALER CAN NOT EXPLAIN HOW THE ROOF COULD BE LOST. THERE IS A RECALL FOR THIS PART, BUT THE CONSUMER'S VIN IS NOT INCLUDED. *PH

NHTSA ID
10048431
Incident
Nov 15, 2003
Mileage
66,000 mi
Body & structure
Filed May 7, 2003

THE REAR BUMPER SEPARATED FROM THE FRAME WHILE PULLING A TRAILER. *NLM

NHTSA ID
10019317
Fuel system
Filed Apr 30, 2003

SHORT IN CONNECTION AT THE FUEL TANK. PLASTIC IS MELTED THROUGH, THERE APPEARS TO BE SCORING ON THE INSIDE OF THE UNIT THAT WOULD BE INDICATIVE OF SPARK AND OR HIGH HEAT. CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE AND OR EXPLOSION. ESPECIALLY IF THIS HAD OCCOURED DURING A TIME FRAME WHEN WARM TEMPERATURES WOULD HAVE MADE FOR HIGH FUEL VAPOR CONTENT (I.E. IT OCCOURED IN THE MIDDLE OF SUMMER AS OPPOSED TO STRANDING ME IN THE MIDDLE OF A SNOW STORM AS IT DID)

NHTSA ID
10016785
Incident
Feb 15, 2003
Fuel system
Filed Feb 16, 2002

A SHORT OCCURRED AT THE JUNCTION OF THE ELECTRICAL CONNECTION TO THE FUEL TANK. THE SHORT MELTED THE PLASTIC CONNECTION AND BURNED THROUGH THE ASSEMBLY TO THE INSIDE OF THE GAS TANK. THERE WAS EVIDENCE OF IGNITION INSIDE THE GAS TANK. THIS CLEARLY COULD HAVE LEAD TO A FIRE OR EXPLOSION OF THE GAS TANK.

NHTSA ID
758335
Incident
Feb 8, 2002
Tires & wheels
Filed Aug 31, 2001

FIRESTONE, WILDERNESS AT, P23 75R15, CONSUMER HAS REPLACED ALL FIVE TIRES. TIRES TREAD SEPARATED FROM RIM.*AK

NHTSA ID
895639
Incident
Jan 1, 2001
Tires & wheels
Filed Mar 5, 2001

CONSUMER HAD TAKEN VEHICLE INTO SHOP FOR MAINTENANCE WHERE TECHNICIAN FOUND OUT THAT FRONT TIRES WERE SHOWING TREAD SEPARATION. DEALER REFUSED TO REPLACE TIRES.*AK

NHTSA ID
882132
Incident
Mar 2, 2001
Brakes
Filed Dec 20, 2000

THE PROPORTIONING VALVE DOES NOT FUNCTION PROPERLY (SELF ADJUSTING MECHANISM) CAUSING POOR STOPPING ABILITY. *MJS

NHTSA ID
558325
Tires & wheels
Filed Sep 29, 2000

PEOO 020;CONSUMER WERE INSPECTING TIRES AND NOTICED THAT FRONT REAR TIRES HAD CRACKS ALL AROUND THE TIRES TIRES ARE THE FIRESTONE WILDERNESS #AT P23575R15. #DOT W2. *AK THE FRONT TWO TIRE HAD CRACKS ALL AROUND THE WHOLE TIRES. TIRE DEALERS RECOMMENDED THAT THEY BE REPLACED. *YH

NHTSA ID
871900
Incident
Sep 11, 2000

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-009-19-3566

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430a

EQUIPMENT; VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-035-17-3080

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

0900716

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

09-034-14-2956

EQUIPMENT ADAPTIVE/MOBILITY

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.•PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE “SPEEDOMETER REPLACE-MENT LABEL”. •LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

53

TIRES

FIRESTONE WILDERNESS AT TIRE REPLACEMENT SPP 53 PROGRAM END. MAZDA HAS REVISED THE EXPIRATION DATE FOR SPECIAL SERVICE PROGRAM (SSP) 53 TO SEPTEMBER 15, 2004. THIS CHANGE IS TO ENSURE THAT ALL CUSTOMERS HAVE AFFECTED TIRES REPLACED. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Navajo by model year
YearComplaintsRecallsInvestigationsIssue Index
1995000—
1994494154.8
1993226259.1
1992124253.5
1991Viewing396359.4
1990101—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.