RoadVitals

1994 Mazda Navajo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
49
Latest Mar 2, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Aug 21, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
2 injuries, 0 deaths reported

Overview

Our database contains 49 NHTSA owner-reported complaints for the 1994 Mazda Navajo, most frequently naming the brakes, driver assistance and suspension categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 42 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes1218.8%
  • Driver assistance710.9%
  • Suspension57.8%
  • Body & structure57.8%
  • Tires & wheels57.8%
  • Engine57.8%
  • Visibility46.3%
  • Transmission46.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

TIRES:TREAD/BELT

Aug 21, 2000
14,400,000 units potentially affected
The defect: TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.
The risk: IF THE TREAD SEPARATES FROM THE TIRE, THE DRIVER CAN LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH CAUSING INJURY OR DEATH.
The remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.
BRIDGESTONE/FIRESTONE, INC.View on NHTSA.gov

STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

Nov 24, 1999
6,800 units potentially affected
The defect: VEHICLE DESCRIPTION: ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.
The risk: WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.
The remedy: DEALERS WILL INSTALL LIFTGATE REINFORCEMENT BRACKETS. DEPENDING UPON THE CONDITION OF THE LIFTGATE SHEET METAL IN THE AREA OF THE BRACKET, DEALERS MAY ALSO INSTALL A LARGER REINFORCEMENT.
MAZDA (NORTH AMERICA),INCView on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC

Feb 28, 1996
2,500 units potentially affected
The defect: THE STUDS WHICH ATTACH THE BRAKE MASTER CYLINDER TO THE POWER BRAKE VACUUM BOOSTER ASSEMBLY CAN DEVELOP STRESS CORROSION CRACKING AFTER BEING OPERATED FOR AN EXTENDED PERIOD OF TIME IN THE SOUTHERN CALIFORNIA LOCATION.
The risk: IF A CRACK OCCURS, IT COULD RESULT IN ONE OR BOTH STUDS FRACTURING. THE MASTER CYLINDER COULD THEN SEPARATE FROM THE VACUUM BOOSTER, WHEN THE BRAKES ARE APPLIED, PREVENTING THE SERVICE BRAKES FROM FULLY ACTIVATING INCREASING THE RISK OF A VEHICLE ACCIDENT.
The remedy: DEALERS WILL REPLACE THE POWER BRAKE VACUUM BOOSTER ASSEMBLY.
MAZDA (NORTH AMERICA),INCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA95018ClosedEngineering Analysis

SEPARATION OF MASTER CYLINDER

Opened Jun 19, 1995
Closed Apr 2, 1996

FORD CONTINUES TO SUDY THE PROBLEM ATTEMPTING TO DETERMINE WHY STUD FRACTURES ARE NOT FREQUENTLY OCCURRING IN OTHER PARTS OF THE COUNTRY.LIKEWISE, ODI CONTINUES GATHERING INFORMATION TO ASCERTAIN WHETHER THE RECALL SCOPE SHOULD INCLUDE OTHER GEOGRAPHICAL AREAS.IF EVIDENCE INDICATES THE SCOPE SHOULD BE EXPANDED, ODI WILL REOPEN THE INVESTIGATION AS WARRANTED.

SERVICE BRAKES, HYDRAULICLed to recall 96V024001

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Mar 2, 2009
Fire reported

STARTED VEHICLE SNOWY DAY TURNED ON THE DEFROSTER - SMOKE STARTED COMING IN THROUGH HEATING AND DEFROST VENTS, SMELLED LIKE PINE NEEDLES. TURNED CAR OFF SMOKE PROCEEDED TO GET WORSE - CALLED FIRE DEPT. SUV WAS THEN ON FIRE, SUV IS COMPLETELY TOTALED - FROM READING OTHER INCIDENTS I REALLY THINK THIS A FAULT WHERE DEBRIS GETS IN THE FAN COMPARTMENT AND CATCHES ON FIRE - SOME TYPE OF NOTICE SHOULD BE SENT TO PEOPLE WITH NAVAJO MAZDAS AND FORD RANGERS/EXPLORERS THAT HAVE THIS TYPE OF FAN COMPARTMENT.*TR

NHTSA ID
10260409
Incident
Mar 1, 2009
Mileage
65,000 mi
Other / unspecified
Filed Aug 3, 2005
Crash reported2 injuries reported

CONSUMER'S MAZDA SUV WAS INVOLVED IN AN ACCIDENT AS A RESULT OF FAULTY WORK PERFORMED ON THE VEHICLE BY TECHNICIANS AT PEP BOYS.*MR THE CONSUMER PURCHASED RIMS FROM A LOCAL RETAILER, HOWEVER WHEN HE RETURNED TO THE VEHICLE HE NOTICED ALL 4 OF THE RIMS HAD STAINS, RUST/ BLEMISHES. THE CONSUMER BELIEVED THE LOCAL MECHANIC SHOP DESTROYED HIS TRANSMISSION AND THE IGNITION.*JB

NHTSA ID
10132346
Incident
Apr 1, 2002
Fuel system
Filed Jan 23, 2003

WHILE DRIVING AT 65MPH AND WITHOUT WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER DIAGNOSED THE PROBLEM AS FUEL PUMP AND CRANK SENSOR FAILURE. TS

NHTSA ID
10004476
Incident
Jan 16, 2003
Tires & wheels
Filed Apr 17, 2001

WHILE DRIVING VEHICLE BECAME UNSTABLE AND DIFFICULT TO DRIVE, CONSUMER IMMEDIATELY SLOWED DOWN WITH GREAT DIFFICULTY, WAS ABLE TO PULL VEHICLE OVER TO THE SHOULDER, GOT OUT OF THE VEHICLE AND INSPECTED THE FIRESTONE WILDERNESS AT TIRES AND SAW THAT ONE OF THE TIRES HAD COME COMPLETLEY APART AND WAS IN SHREDS AROUND THE WHEEL, ALL 4 TIRES WERE REPLACED AND CONSUMER IS REQUESTING REIMBURSEMENT. *JB

NHTSA ID
560815
Incident
Feb 26, 1994
EngineSteering
Filed Feb 28, 2001

SERPENTINE BELT IDLER PULLEY IS DEFECTIVE. WHEN BEARINGS WENT, IT WOULD CAUSE BELT TO OVERHEAT AND THEN SNAP. WOULD LOSE POWER STEERING CONTROL. STEERING WOULD GO INTO A HARD MANUAL STEERING INSTEAD. *AK

NHTSA ID
881804
Incident
Feb 6, 2001
EngineSeat belts
Filed Feb 7, 2001

PULLEY WAS DEFECTIVE AND REDESIGNED. OWNERS SHOULD BE NOTIFIED THAT PULLEY CAN DISENTEGRATE CAUSING BELT TO BREAK RESULTING IN LOSS OF POWER STEERING, OVERHEATING, AND BATTERY CHARGING. THE COMPANY REDESINGED THE PULLEY SO THEY KNOW THEY HAD A PROBLEM, BUT THE CONSUMER IS AT RISK. IT ALSO COST $165.00 PARTS AND LABOR TO FIX. IF IT WAS A DESIGN PROBLEM, I THINK I SHOULD BE REIMBURSED FOR THE FAILURE. FORTUNATELY, I WAS STOPPED AT THE TIME THE BELT SEPARATED. I WOULD HATE TO HAVE LOST MY STEERING AT 70 MPH.*AK

NHTSA ID
740574
Incident
Feb 6, 2001
Powertrain (other)
Filed Feb 1, 2001

AUTOMATIC LOCKING HUB FOR THE FRONT WHEELS DOWS NOT WORK. WHENEVER SWITCHING FROM 2-WD TO 4-WD HUBS FAILED TO LOCK IN PLACE. TOOK VEHICLE TO MECHANIC, AND INFORMED CONSUMER THAT WOULD NEED A NEW LOCKING HUB. GAVE NO INDICATION WHAT CAUSED PROBLEM. *AK

NHTSA ID
879624
Electrical
Filed Nov 27, 2000

THE IGNITION MODULE SWITCH IS FAILING, CAUSING THE VEHICLE TO STALL. *SLC

NHTSA ID
557572

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

09-009-19-3566

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430a

EQUIPMENT; VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-034-18-3430

VEHICLE SPEED CONTROL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-035-17-3080

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

0900716

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Speedometer replacement procedure

09-034-14-2956

EQUIPMENT ADAPTIVE/MOBILITY

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.•PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE “SPEEDOMETER REPLACE-MENT LABEL”. •LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mazda Navajo by model year
YearComplaintsRecallsInvestigationsIssue Index
1995000
1994Viewing494154.8
1993226259.1
1992124253.5
1991396359.4
1990101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.