Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 19 NHTSA owner-reported complaints for the 1997 Mercedes-Benz 320, most frequently naming the suspension, airbags and exterior lighting categories.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 1997 | 1 | 1 |
| Apr 1997 | 1 | 2 |
| Oct 1997 | 2 | 4 |
| Jun 1998 | 1 | 5 |
| Feb 1999 | 2 | 7 |
| Apr 1999 | 1 | 8 |
| Sep 1999 | 1 | 9 |
| Nov 1999 | 1 | 10 |
| Jan 2000 | 3 | 13 |
| Mar 2001 | 1 | 14 |
| Apr 2001 | 1 | 15 |
| Apr 2003 | 1 | 16 |
| Nov 2004 | 1 | 17 |
| Jan 2007 | 1 | 18 |
| Apr 2012 | 1 | 19 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
4/3/2012 FOR 2 DAYS RATTLE FROM LEFT FRONT END. HAD IT CHECKED AT INDEPENDENT TIRE DEALER. SAID STRUT BUSHING DRY. LUBED IT. A FEW HOURS LATER NOSE INTENSIFIED AND SPRING AND OTHER PIECES FELL ONTO ROAD AS I WAS TURNING LEFT INTO CONDO DRIVEWAY. HAVING IT TOWED TO DEALER. HAD I BEEN AT SPEED AND/OR IN TRAFFIC THINGS COULD HAVE TURNED OUT VERY BAD. ALL 97 E320'S SHOULD HAVE THIS AREA INSPECTED. *TR
TL* - THE CONTACT OWNS A 1997 MERCEDES 320. THE CONTACT'S SPRING PERCH THAT HOLDS THE SPRING IN FOR THE FRONT SUSPENSION WELL TIP BROKE AND CAME APART FROM THE FRAME. THE CONTACT WAS DRIVING 10 MILES PER HOUR. PER THE CONTACT, IT SEEMD TO BE A KNOWN PROBLEM BY MERCEDES AND A CATASTROPHIC FAILURE. THE CONTACT WAS VERY CONCERNED OF THE RISK AND DANGER INVOLVED WHILE DRIVING THE VEHICLE. THE CONTACT STATED THAT MERCEDES WILL REPAIR SOME BUT NOT ALL OF THE SAME YEAR, MAKE AND MODEL MERCEDES. THE CONTACT IS CONCERNED THAT THEREWAS NO RECALL. THE CONTACTWAS AWARE OF THE DESIGN FLAW OF THE WELD STRUCTURAL PART OF THE FRAME WHICH CAME APART.
THE CONSUMER STATED THE FRONT COIL SPRINGS WERE CORRODED. THE CONSUMER WAS CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
"BLACK ELECTRICAL JUNCTION/HARNESS BOX" WAS FOUND WITH A STRONG ELECTRICAL SMELL OF ELECTRICITY BURNING THROUGH PART OF THE BOX.*AK. ALSO THE VEHICLE HAD AN OIL LEAK.*JB *TS
VEHICLE INVOLVED IN A 40 MPH FRONTAL COLLISION IN WHICH FRONTAL DRIVER'S AND PASSENGER'S AND SIDE AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
SINCE PURCHASE VEHICLE HAS BEEN PULLING TO RIGHT. TOOK TO DEALER 4- 5 TIMES, DID WHEEL ALIGNMENT AND CHANGED TIRES. VEHICLE WILL NOT RETAIN A WHEEL ALIGNMENT, CONSTANTLY PULLS TO RIGHT. *AK
MBZ REPLACED TRANSMISSION & ELECTRONIC SENDING UNIT AT WHICH POINT I BECAME AFRAID TO DRIVE THE VEHICLE. I HAD HAD NUMEROUS ELECTRICAL AND ELECTRONIC PROBLEMS AND IT JUST SEEMED TO BE ESCALATING. I TURNED THE CAR IN FOR VOLUNTARY REPOSSESSION AND PAID A $15,000 PENALTY.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.