RoadVitals

2000 Mercedes-Benz 320

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Mar 27, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
3 injuries, 0 deaths reported

Overview

Our database contains 17 NHTSA owner-reported complaints for the 2000 Mercedes-Benz 320, most frequently naming the brakes, steering and electrical categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes520.8%
  • Steering416.7%
  • Electrical312.5%
  • Airbags312.5%
  • Visibility28.3%
  • Engine14.2%
  • Fuel system14.2%
  • Driver assistance14.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Mar 27, 2014

WHILE DRIVING ALONG THE MAIN STREET SUDDENLY THE STEERING BECAME EXTREMELY STIFF AND THE VEHICLE WOULD NOT TURN. PULLED OVER AND HAD CAR TOWED BACK TO THE HOUSE. *TR

NHTSA ID
10575096
Incident
Mar 27, 2014
Mileage
145,000 mi
Electrical
Filed Aug 28, 2013
Fire reported1 injury reported

WE BOUGHT OUR ML 320 NEW. I HAVE HAD IT FOR 13 YEARS. NO ENGINE OR TRANSMISSION PROBLEMS. A WEEK AGO I WAS AT A STOP LIGHT & SMOKE FILLED THE INTERIOR OF THE CAR. WITHIN MINUTES MY CAR WAS ON FIRE. THE INTERIOR WAS IN FLAMES & THE HENDERSON FIRE DEPARTMENT HAD TO PUT OUT THE FIRE. MY CAR WAS BURNED & COULDN'T BE REPAIRED. I DON'T KNOW WHAT TO DO NOW. I HAVE ALWAYS LOVED MY ML & WAS GOING TO PURCHASE ANOTHER UNTIL MY CAR WENT UP IN FLAMES LAST WEEK. I AM NOW HEARING STORIES FROM OTHER ACQUAINTANCES THAT THEY TOO EXPERIENCED AN ELECTRICAL FIRE. NOW, I SEE THAT MERCEDES HAS NOT OWNED UP TO THEIR VEHICLE DEFECTS AND HAS NOT HAD A SAFETY RECALL. I WAS LUCKY THAT THE CAR LASTED THIS LONG & VERY BLESSED MY DAUGHTER WAS NOT IN THE CAR WITH ME. *TT

NHTSA ID
10537615
Incident
Aug 21, 2013
Mileage
167,000 mi
Airbags
Filed Nov 28, 2009

SRS LIGHT STAYS ON , DEFECTIVE AIR BAG. *TR

NHTSA ID
10293788
Incident
Jun 12, 2009
Mileage
105,000 mi
Suspension
Filed Dec 12, 2008

IN NOVEMBER 2008 I HEARD A BANG AND MY FRONT END DROPPED, I PULLED OVER AND DROVE HOME SLOWLY AND THEN HEARD ANOTHER BANG AS I PULLED INTO DRIVE WAY. THE TWO FRONT PERCHES THAT HOLD THE SPRINGS IN PLACE FAILED DUE TO MFG DEFECT. I DID RESEARCH ON INTERNET AND HAS BEEN HAPPENING TO E320 SINCE 1999. DEALERS SAID THEY ARE FIXING IT FOR 8 YEARS AND THEN FOUND OUT 8 YEARS FROM MFG DATE NOT MODEL YEAR. A RECALL SHOULD HAVE BEEN DONE AND NO DATE WOULD BE USED. MFG WON'T PAY FOR REPAIRS. *TR

NHTSA ID
10251609
Incident
Nov 18, 2008
Mileage
101,000 mi
Brakes
Filed Aug 12, 2008

I WAS DRIVING AT ABOUT 60 MPH WHEN THE CARS BRAKE SYSTEM WENT ON WITH ANY COMMAND. THE YAW SENSOR ON THE BRAKES SYSTEM ARE DEFECTIVE AND THE MANUFACTURE SHOULD REPLACE THEM. I ALMOST GOT INTO ANY ACCIDENT. *TR

NHTSA ID
10237893
Incident
Jul 17, 2008
Mileage
92,000 mi
Electrical
Filed Feb 11, 2008

MY 2000 MERCEDEZ ML 320 IGNITION IS STARTING BUT NOT FAIL TO START THE ENGINE. A COMPUTER TEST CONDUCTED SHOWS THAT THE ML320 COMPUTER IS DEFECTED. PRIOR TO THIS PROBLEM, THE SAME VEHICLE HAS A HOSE POWER STEERING WHICH I HAD REPAIRED NOT KNOWING THAT THERE WAS A RECALL ON THE HOSE POWER STEERING. PLEASE LET ME KNOW IF ANY RECALL EXIST FOR 2000 MERCEDEZ ML 320 REFERENCE TO THE COMPUTER. THANKS. *TR

NHTSA ID
10217654
Incident
Feb 7, 2008
Brakes
Filed Mar 5, 2007

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 MERCEDES ML 320 WITH 46000 FAILURE MILEAGE AT 45 MPH THE BRAKES ENGAGED WITHOUT ANY WARNING. THE BRAKES REMAINED ENGAGED, THEREFORE THE VEHICLE HAD TO BE TOWED TO A MERCEDES DEALER, WHO DETERMINED THAT THE YAW SENSOR WAS DEFECTIVE. THE VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS THE ONGOING INVESTIGATION, PE07-007. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 55000.*AK

NHTSA ID
10184217
Incident
Feb 15, 2006
Mileage
46,000 mi
Brakes
Filed Jan 22, 2007

TL* THE CONTACT OWNS A 2000 CLK 320 MERCEDES BENZ. WHILE DRIVING AT 30MPH THE CONTACT STATED THAT SHE HAS A VACCUM LEAK IN THE BRAKE LINE, WHICH CAUSED BRAKE FAILURE. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE CONTACT STATED THAT SHE WAS NOW AFRAID TO DRIVE THE VEHICLE DUE TO THE SAFETY RISK INVOLVED. *AK

NHTSA ID
10179347
Incident
Jan 20, 2007
Mileage
82,000 mi

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz 320 by model year
YearComplaintsRecallsInvestigationsIssue Index
2002110025.7
2001170031.8
2000Viewing170041.2
1999300033.0
1998390034.4
1997190038.2
1996140032.4
1995290044.2
1994491049.1

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.