2008 Mercedes-Benz C 300 Airbags Problems

The airbag headrests opened up randomly without being involved in an accident!

NHTSA ID

11605481

Incident

Jan 10, 2024

The contact owned a 2008 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Numbers: 16V081000 (Air Bags) and 16V363000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was not contacted. The manufacturer was contacted.

NHTSA ID

11584940

Incident

Apr 24, 2024

The contact owns a 2008 Mercedes-Benz C300. The contact stated after the vehicle was taken to the dealer for an unknown recall repair, the air bag warning light remained illuminated. The contact also became aware that the driver’s side headlight was inoperable. The vehicle was taken back to the dealer where it was diagnosed with a detached headlamp wiring harness. The dealer recommended that driver’s and passenger’s side headlamps be replaced. Additionally, the taillights remained illuminated after turning off the vehicle. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11578853

Incident

Feb 1, 2024

Car has been in and out of the shop. Initially I have been contacting Mercedes about airbag messages and continued message of SRS Malfunction on dashboard. Airbags had been recalled and supposedly replaced on multiple occasions. This SRS continues to remain even after repair or being seen for this issue only for other components to have failed and me having to pay for those in the process. The SRS Malfunction remains an issue until the next issue is affected. Recently an entire Electronic SAM Module Component was replaced as the culprit only to have more issues and the SRS remained. Mercedes has contended that each time they saw the vehicle the the SRS Malfunction was not the problems while other documents were repaired such as battery and SAM. In the meantime since then the car has stalled, components that were working are no longer inoperable. There was a recall that was applied to only specific vehicles of my model year which state the SRS Malfunction was to be replaced and made whole. I never received one of those notices and I will note that my vehicle obviously was affected and should also have this component replaced as it fits the same model year and make of the issues Mercedes has repaired already on affected vehicles. This issue has been on going for several years and Mercedes has failed to rectify this component that makes it dangerous and causes safety concerns for us with the understanding that their note on their website about the SRS Malfunction appeared to me a cop out for them to not be responsible for the fix and recall thsr may have affected more vehicles than its originally accessed number. Instead of fixing this issue they continually find other repairs they indicate as the issue only to end up right back with the same SRS Malfunction and stalling issues with vehicle once again and want to use excuse of car's age as issue and failing to acknowledge and address the SRS Malfunction. Your system would not allow file upload. I can still provide

NHTSA ID

11563452

Incident

Apr 3, 2023

My car had the Takata airbags that were recalled. It says the recalls were repaired but my vehicle is saying that the driver-side airbag has malfunctioned. I haven't been in any accidents. So I contacted Mercedes and they could not find verification that the previous open recalls were ever fixed.

NHTSA ID

11525109

Incident

May 29, 2023

After repair done on the confirmed recall airbag computer/module my vehicle became immobile, malfuctioned. The vehicle warning lamps alerted the airbag malfunctioned, srs malfunction. I seeked service for repair of this recall by experts. This safety issue is still ongoing and urgency is needed for this to be resolved.

NHTSA ID

11489746

Incident

Aug 26, 2022

When I was driving, the passenger active headrest suddenly deployed and pop out. I’m glad on one was on the passenger seat, and the airbags did not deployed. I’m concerned about the safety of airbags accidentally deploy in the future with the broken headrest.

NHTSA ID

11431567

Incident

Sep 1, 2021

PLEASE DISASSOCIATE THIS VEHICLE WITH ME. I HAVE BEEN GETTING RECALL NOTICES FOR THE LAST 5 YEARS! IT WAS TOTALED IN AN ACCIDENT IN 2015 AND THE INSURANCE CLAIM WAS PAID AND THE INSURANCE COMPANY TOOK OWNERSHIP/SENT TO ACTION- DECLARED A TOTAL LOSS

NHTSA ID

11384000

Incident

Jan 4, 2015

Mileage

53,278 mi

NOTICED A RECALL FOR THIS PART

NHTSA ID

11360919

Incident

Sep 24, 2020

BANK IN 2017 THE SRS AIRBAG SAFETY LIGHT COMES ON AND NEEDS REPLACEMENT. THIS WAS A RECALL. I WAITED UNTIL LATE 2018 WHEN THE AIR BAGS CAME INTO THE MERCEDES DEALER IN ANNAPOLIS TO REPLACE FOR RECALL. AFTER THAT THE SRS AIRBAG SAFETY LIGHT STILL COMES ON. WE TAKE IT BACK TO MERCEDES FOR THEM TO CHECK AND CLEAR. THEY SAY IT WAS DONE. SAME LIGHT COMES BACK ON. WE TAKE IT BACK TO MERCEDES TODAY 2/25/2020 AND THEY SAY ITS A SAFETY FAULTY SEAT BELT SWITCH. THEY WANT TO CHARGE ME $1100 TO REPAIR. I TOLD THEM THEY SHOULD HAVE FIXED EVERYTHING PROPERLY AND I STILL BELIEVE THAT THEY JUST NEVER RESET OR CLEARED THE SRS AIRBAG ALERT LIGHT SO THAT WE WOULD HAVE TO PAY SOME BOGUS MADE UP REPAIR. I BELIEVE THAT WE ARE BEING TREATED UNFAIRLY AND THAT THIS DEALER IS BEING DISHONEST. THE SRS AIRBAG LIGHT WAS NOT RESET AND IT IS STILL ON. HELP?

NHTSA ID

11311454

Incident

Jul 1, 2018

I HAVE A MB C300 2008 THE CAR NEVER HAD AN ISSUE UNTIL I BROUGHT IT IN FOR A AIRBAG RECALL 2 WEEKS LATER I GET AN SRS MALFUNCTION, ESP AND ABS FAILURE CAR DOESNT TURN ON NEXT DAY THE CAR TURNS ON AND ENGINE LIGHT GOES ON, THEN LIGHTS STAYED ON EVEN AFTER CAR WAS OFF NEXT DAY LIGHTS WENT OFF WHILE DRIVING IN DARK MAKING FOR HAZARDOUS AND QUITE SCARY SITUATION MB IS DOING THESE RECALLS BUT JEOPARDIZING THE OVERALL INTEGRITY OF CAR I EVEN REPLACED BATTERY BUT THIS STILL OCCURRED CAR WAS RENDERED UNDRIVABLE AND STUCK IN MY DRIVEWAY AND HAD TO HAVE IT TOWED AND PAY $380 JUST TO LOOK AT IT EVEN THOUGH I TOLD THEM THEY CAUSED DAMAGE THERE IS NO WAY A PERFECTLY RUNNING CAR COINCIDENTALLY HAS MAJOR ELECTRICAL ISSUES POST RECALL (THEY REPLACED ENTIRE STASH BOARD AND STEERING WHEEL COVER)

NHTSA ID

11291300

Incident

Dec 26, 2019

Mileage

112,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT DRIVER AND FRONT PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED APPROXIMATELY ONE SECOND BEFORE THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PICKED UP THE VEHICLE, AND TOOK IT TO MERCEDES-BENZ OF FT. LAUDERDALE (954-949-0623, LOCATED AT 2411 SOUTH FEDERAL HIGHWAY, FT. LAUDERDALE, FL 33316) FOR INVESTIGATION. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNKNOWN. *DT *TR

NHTSA ID

11254217

Incident

Aug 8, 2019

Mileage

120,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN THE FRONT DRIVER HEADREST AIR BAG DEPLOYED WITHOUT IMPACT. THE CONTACT STATED THE FRONT PASSENGER SIDE SRS MALFUNCTION SERVICE REQUIRED AND THE FRONT DRIVER SIDE SRS MALFUNCTION SERVICE REQUIRED WARNING MESSAGES ILLUMINATED. THE CONTACT STATED SHE HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE HEADREST THAT DEPLOYED. THE CONTACT STATED SHE COULD SMELL AND SAW SMOKE ON THE REAR HEADREST. THE CONTACT WAS ABLE TO PARK ON THE SHOULDER OF THE ROAD AND DECIDED TO CONTINUE TO DRIVE TO HER RESIDENCE. THE CONTACT SUSTAINED NECK AND HEAD INJURIES, BUT HAD NOT SOUGHT MEDICAL ATTENTION. NO POLICE REPORT HAD BEEN FILED. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V177000 (ELECTRICAL SYSTEM, AIR BAGS) COMPLETED PREVIOUSLY ON THIS VEHICLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF MASSAPEQUA LOCATED AT 101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023, WHERE IT WAS DIAGNOSED WITH NEEDING 2 FRONT HEADREST TO BE REPLACED AND TO REPROGRAM THE ELECTRONICALLY SYSTEM. THE VEHICLE HAD NOT BEEN REPLACED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA ID

11244350

Incident

Aug 14, 2019

Mileage

140,000 mi

TAKATA RECALL I WAS HIT IN A HEAD-ON COLLISION WRECK IN OCTOBER 2018 MY AIRBAGS DID NOT DEPLOY AND I'VE BEEN UNDERGOING EXCRUCIATING PAIN PHYSICAL THERAPY PAIN MANAGEMENT AND WILL HAVE SURGERY ON MY SPINE SOON

NHTSA ID

11210748

Incident

Oct 22, 2018

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

NHTSA ID

11204668

Incident

Apr 20, 2019

Mileage

160,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING, THE SRS WARNING INDICATOR ILLUMINATED. IN ADDITION, THE HORN, HEADLIGHTS, CRUISE CONTROL, AND TURN SIGNALS FAILED TO FUNCTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) AND CALLED MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON RD, AUGUSTA, GA 30907, (706) 860-1111). THE CONTACT WAS INFORMED THAT SHE WOULD BE PLACED ON A WAITING LIST. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTICED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

NHTSA ID

11191580

Incident

Mar 24, 2019

Mileage

134,000 mi

2008 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AND FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD *TR

NHTSA ID

11185270

Incident

Aug 1, 2018

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS WARNING INDICATOR PERIODICALLY ILLUMINATED. THE VEHICLE WAS CURRENTLY AT MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX 78752, (512) 220-0940) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

NHTSA ID

11184801

Incident

Jan 28, 2019

Mileage

118,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CALABASAS AT (818) 528-5513 (LOCATED AT 24181 CALABASAS RD, CALABASAS, CA 91302) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11181706

Incident

Sep 10, 2018

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF VALENCIA (23355 VALENCIA BLVD, SANTA CLARITA, CA 91355, (661) 753-5555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

NHTSA ID

11180090

Incident

Jun 12, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF NASHVILLE, 630 BAKERS BRIDGE AVE, FRANKLIN, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11176222

Incident

Feb 1, 2016

TAKATA RECALL: I WENT TO MERCEDES IN PARAMUS, NJ TO COMPLETE THE RECALL ON THE AIRBAGS TO MY VEHICLE.. THE SERVICE REP STATED THAT BECAUSE I HAVE AN SRS LIGHT ON IN MY VEHICLE THAT I WOULD NEED TO PAY $160.00 (DISCOUNTED FROM THE $299.00) IN ORDER TO FIND OUT WHAT WAS WRONG WITH THE VEHICLE, THEN CORRECT THAT SITUATION (OUT OF MY POCKET) BEFORE THEY CAN COMPLETE THE RECALL... THE FUNNY PART IS THAT THE SRS LIGHT IS FOR THE SUPPLEMENTAL RESTRAINT SYSTEM WHICH ARE MY AIR BAGS!!! I HAVE HAD THE SRS LIGHT ON MY VEHICLE SINCE I BOUGHT HE CAR WHICH HAS BEEN 9 YEARS! OF COARSE MERCEDES IS TRYING TO CHARGE ME SOMETHING BECAUSE THEY FIGURE 'WHY SPEND SO MANY HOURS OF FREE LABOR ON A VEHICLE THAT IS 10 YEARS OLD' I ACTUALLY EXPECTED THIS OUTCOME! NOTHING IS EVER FREE WITH MERCEDES.... I AM NOT GIVING THEM A PENNY FOR AN ISSUE I HAVE HAD WITH THE VEHICLE SINCE I BOUGHT IT AUGUST 2009

NHTSA ID

11164144

Incident

Dec 27, 2018

WE HAVE BEEN WAITING SINCE THE START OF THE NHTSA RECALL OF MERCEDES-BENZ C300S FOR FAULTY AIRBAGS FOR THE APPROPRIATE REPLACEMENT. I BELIEVE THIS HAS BEEN ABOUT TWO YEARS SINCE WE RECEIVED OUR FIRST NOTICE. LAST WEEK WE RECEIVED A NOTICE FROM OUR DEALERSHIP THAT THE PART WAS IN AND THAT WE SHOULD SCHEDULE OUR FREE REPAIR. HOWEVER, TODAY, WHEN MY HUSBAND BROUGHT THE CAR IN FOR SERVICE HE WAS TOLD THAT THE PART WAS NOT AVAILABLE. THIS HAS BEEN GOING ON FOR SOME TIME AND THE PURPOSE OF THIS EMAIL IS TO INFORM NHTSA THAT MBUSA AND MB OF MIAMI ARE CONTINUING TO FULFILL THEIR OBLIGATIONS UNDER FEDERAL AUTO SAFETY LAWS. WE ARE BOTH DISGUSTED BY THE LENGTH OF TIME THIS PROCESS HAS TAKEN AND WE WANT SOMETHING TO BE DONE TO ENSURE THAT OUR CAR'S AIRBAG SYSTEM IS PROPERLY REPAIRED.

NHTSA ID

11163656

Incident

Dec 27, 2018

Mileage

68,500 mi

TAKATA RECALL I'VE WAITED OVER 2 YEARS FOR REPLACEMENT OF DRIVER AND PASSENGER AIR BAGS AND NOW MY SON IS DRIVING THE CAR. I FEAR EVERYDAY FOR HIS SAFETY,PLEASE HELP! WILL THEY EVER GET REPLACED?

NHTSA ID

11152939

Incident

Aug 1, 2016

Mileage

70,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016 AND NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) IN MAY OF 2016. AFTER CONTACTING THE DEALER (ORLAND MERCEDES OF ORLAND PARK, 8430 W. 159TH ST, ORLAND PARK, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11152389

Incident

Feb 1, 2016