2008 Mercedes-Benz C 300 Driver assistance Problems

NOTICED A RECALL FOR THIS PART

NHTSA ID

11360919

Incident

Sep 24, 2020

TOOK CAR IN FOR AIRBAG RECALL, WEEK LATER THE CAR WONT UNLOCK, HAD TO PAY $50 TO GET IN, WAS TOLD BATTERY HAD 12.4 AMPS, CAR WONT TURN OVER, ELECTRONIC SYSTEMS NOT ENGAGING, ALARM GOES OFF, REPLACED BATTERY $160CHECKED FUSES AND BOUGHT $25, NOTHING NOW HAVING TO TOW BACK TO MERCEDES BENZ OF CHANDLER THAT DID MY "RECALLS" OUT OF POCKET. THE RECALL SERVICE MESSED IT UP. THE EXACT THING AS IN COMPLAINT 212.

NHTSA ID

11320097

Incident

Apr 1, 2020

Mileage

124,000 mi

I HAVE A MB C300 2008 THE CAR NEVER HAD AN ISSUE UNTIL I BROUGHT IT IN FOR A AIRBAG RECALL 2 WEEKS LATER I GET AN SRS MALFUNCTION, ESP AND ABS FAILURE CAR DOESNT TURN ON NEXT DAY THE CAR TURNS ON AND ENGINE LIGHT GOES ON, THEN LIGHTS STAYED ON EVEN AFTER CAR WAS OFF NEXT DAY LIGHTS WENT OFF WHILE DRIVING IN DARK MAKING FOR HAZARDOUS AND QUITE SCARY SITUATION MB IS DOING THESE RECALLS BUT JEOPARDIZING THE OVERALL INTEGRITY OF CAR I EVEN REPLACED BATTERY BUT THIS STILL OCCURRED CAR WAS RENDERED UNDRIVABLE AND STUCK IN MY DRIVEWAY AND HAD TO HAVE IT TOWED AND PAY $380 JUST TO LOOK AT IT EVEN THOUGH I TOLD THEM THEY CAUSED DAMAGE THERE IS NO WAY A PERFECTLY RUNNING CAR COINCIDENTALLY HAS MAJOR ELECTRICAL ISSUES POST RECALL (THEY REPLACED ENTIRE STASH BOARD AND STEERING WHEEL COVER)

NHTSA ID

11291300

Incident

Dec 26, 2019

Mileage

112,000 mi

WHILE DRIVING MY CAR WASN'T PICKING UP SPEED AS IT SHOULD . ONE SPEEDOMETER ( ON THE RIGHT ) MOVING UP FASTER THAN THE ONE ON THE LEFT . ALSO WHEN I TRY TO DRIVE 40MPH OR OVER ON A HIGHWAY MY CAR ISN'T PICKING UP HOW IT'S SUPPOSED TO .

NHTSA ID

11231534

Incident

May 2, 2019

TAKATA RECALL , EIS , ESL SEIZED UP AND CAR WON'T START ANYMORE , COMMON PROBLEM WITH THIS CAR AND REPAIR IS COSTLY SHOULD BE RECALLED SINCE IT'S A MANUFACTURED DEFECT AND NOT CAUSED BY THE USER, THIS PROBLEM CAN LEAVE ANYONE STRANDED IN THE WORST OF SITUATIONS AND IT CAN SEIZE UP WHILE VEHICLE IS IN MOTION CAUSING ACCIDENTS AND DANGER TO THE DRIVER AND PASSENGER

NHTSA ID

11082004

Incident

Mar 27, 2018

Mileage

120,000 mi

THE POWER STEERING SUDDENLY STOP WORKING WHILE I AM DRIVING.

NHTSA ID

11055053

Incident

Dec 16, 2017

Mileage

128,908 mi

MY MERCEDES WAS RUNNING GOOD ALL DAY THEN WHEN I WENT TO THE MALL AND CAME BACK BACK TO START MY CAR IT HAD NO POWER. WE TRY JUMPING THE CAR NOTHING. USE A DIFFERENT KEY NOTHING.. IT WON'T START I HAD TO CALL A TOW TRUCK . I TOOK IT TO MERCEDES DEALER JUST TO LOOK AT IT $300 .. NOW THEY SAY IT'S THE KEY INGOTION THAT NEEDS TO REPLACE COST ME $1200+.. I JUST BOUGHT THE CAR 7 MONTHS AGO I HAVE NO WARRANT.. I GOOGLE THE PROBLEM AND IT'S A COMMON PROBLEM THAT PPL HAVE PLZ INVESTIGATE THIS PROBLEM CUZ IT COST A LOT OF MONEY TO FIX AND I'M OUT OF A CAR FOR A WEEK . THANK YOU

NHTSA ID

11011157

Incident

Jul 26, 2017

Mileage

117 mi

CHECK ENGINE LIGHT CAME ON AFTER VEHICLE INSPECTION I RETURNED TO THE DEALERSHIP. MERCEDES BENZ HOUSTON-GREENWAY PLAZA DID CAM SHAFT SOLENOID WORK COST $500. ROUGHLY A WEEK LATER I GOT STRANDED AT WORK. I WAS ABLE TO TAKE TO GET IT TO START AGAIN AND TOOK IT TO REPAIR SHOP NOW ITS $1,346.29 FOR ENGINE COMPUTER WORK.

NHTSA ID

11006444

Incident

Jul 14, 2017

Mileage

80,000 mi

ESP CONTROL MODULE AS I WAS DRIVING ON THE HIGHWAY, SPECIFICALLY GETTING OFF THE INTERSTATE ON A CURVED ROAD, ALL OF A SUDDEN THE FOLLOWING MESSAGE/CODE ILLUMINATED ACROSS MY DASHBOARD, "BRAKE" EBR ABS ESP INOPERATIVE. I WASN'T SURE WHAT THIS MEANT AND I WAS EXTREMELY ALARMED AND NERVOUS. AS SOON AS I COULD I BROUGHT IT INTO THE SHOP AND THE TECHNICIAN TOLD ME IT WASN'T A BRAKE ISSUE, IT WAS A FAULTY ELECTRONIC STABILITY CONTROL PANEL THAT NEEDED TO BE REPLACED. THE TECHNICIAN TOLD ME THAT HE HAD JUST REPLACED THESE IN ABOUT 4 OTHER VEHICLES. SAME EXACT PROBLEM. AFTER DOING RESEARCH, IT IS A MAJOR SAFETY CONCERN BECAUSE IT READS THE WHEEL DATA FROM THE SENSORS AS WELL AS THE ABS MODULE WHICH PREVENTS TRACTION AND SLIPPAGE WHEN DRIVING ON THE ROAD, WHEN MAKING SHARP TURNS, OR EVEN TURNING LEFT OR RIGHT. THE CAR SEEMS TO FISHTAIL. IT ALSO PREVENTS STABILITY ON THE ROAD IN THE EVENT OF A CRASH. I'VE ALSO NOTICED IT HAS AFFECTED OTHER AREAS OF THE CAR SUCH AS THE TURN SIGNAL, CRUISE CONTROL MECHANISM, STEERING COLUMN AND STARTING UP THE CAR HAS ALSO BEEN AN ISSUE. I'VE HAD TO TURN THE IGNITION SWITCH A COUPLE OF TIMES TO GET THE CAR STARTED. THE CAR IS ALSO DRIVING ROUGHER THAN USUAL. THIS IS A MAJOR CONCERN FOR US BECAUSE I AM A SINGLE MOTHER AND I HAVE A NINE YEAR OLD SON WHO DRIVES WITH ME FREQUENTLY. I'M WORRIED ABOUT OUR SAFETY. NOT TO MENTION OUR FRONT DRIVER AND PASSENGER TAKATA AIRBAGS STILL HAVE A RECALL THAT HAVE YET TO BE DEALT WITH. IT HAS BEEN WELL OVER A YEAR AND THE PROBLEM STILL HASN'T BEEN RESOLVED. THIS ESP CONTROL MODULE COSTS $1,500 TO REPLACE AND I CANNOT AFFORD THIS. I'M DRIVING AROUND IN A TICKING TIME BOMB JUST WAITING FOR SOMETHING TO HAPPEN. IT IS A MAJOR CONCERN AND NEEDS TO BE ADDRESSED IMMEDIATELY. THANK YOU FOR YOUR TIME AND I CERTAINLY HOPE YOU TAKE THIS SERIOUSLY AND PLACE THIS ON THE RECALL LIST TO AVOID A BAD SITUATION.

NHTSA ID

10980987

Incident

Apr 22, 2017

Mileage

76,000 mi

ESL/EIS FAILURE. WHEN THE KEY IS INSERTED THE CAR WILL NOT START. LIGHTS WORK BUT WINDOWS AND DASH MESSAGE ARE NOT WORKING.

NHTSA ID

10978818

Incident

Apr 16, 2017

Mileage

104,000 mi

LAST WEEK I DROVE MY DAUGHTER TO SCHOOL. THEN I WENT TO THE GAS STATION AND TURNED THE CAR OFF. WHEN I TRIED TO START THE CAR TO LEAVE, IT WOULD NOT START. IT DID NOT DO ANYTHING. I COULD NOT EVEN ROLL THE WINDOWS UP. THE CAR DID NOTHING OTHER THAN SAY "REMOVE IGNITION KEY." THE BATTERY WAS TESTED AND FINE. IT HAD JUST BEEN REPLACED 1 MONTH AGO. THE TOW TRUCK DRIVER BROUGHT IT TO MY MECHANIC WHO THEN SAID IT HAD TO BE BROUGHT TO THE DEALER. THE MERCEDES DEALER SAID IT WAS THE EIS/STEERING SWITCH. THE COST WILL BE $1900. I'VE CALLED OTHER MECHANICS. NO-ONE CAN FIX IT BECAUSE MERCEDES HAS THE PARTS AND CODING EXCLUSIVELY. THIS IS A LOT OF MONEY AND WITH THE AMOUNT OF COMPLAINTS IT SHOULD BE A RECALL. LAST YEAR MY CAR ALSO EXPERIENCED THE SRS LIGHT MALFUNCTION. I BROUGHT IT TO THE DEALER AND THIS WAS ALSO ANOTHER HUGE EXPENSE. THE DEALER DID NOT TAKE THE RESPONSIBILITY OF A RECALL. THEY ACTED LIKE IT WAS A BIG SURPRISE.

NHTSA ID

10965995

Incident

Mar 3, 2017

Mileage

122,000 mi

EIS ISSUE/STEERING WHEEL LOCK MODULE. VEHICLE WAS DISABLED AND WOULD NOT START DUE TO EIS/STEERING WHEEL LOCK MODULE COMPLICATION. VERY COMMON IN C300 MBZ

NHTSA ID

10925284

Incident

Sep 2, 2016

Mileage

130,000 mi

STILL NOT FIXED ----2 YEARS LATER THEY SAY (M/B) "THE BEST OR NOTHING " AND I HAVE NOTHING BUT UN- SAFETY AND DANGER,AND PLENTY OF LETTERS THAT DO NOTHING AGAIN, BUT THEY SAID THAT . LETS PUT A DATE TO IT.!!!!!!!!

NHTSA ID

10893042

Incident

Apr 15, 2014

Mileage

68,000 mi

AIR BAG NOT WORKING03.

NHTSA ID

10873987

Incident

Feb 15, 2015

COULD NOT START MY CAR WHILE STATIONARY. PUT KEY IN THE IGNITION AND GOT A MESSAGE ON THE DASH TO REMOVE KEY FROM IGNITION. NO DASH LIGHTS CAME ON. THERE WAS NO CLICKING OR NOISE...IT WAS JUST DEAD. THE ALARM SYSTEM AND HEADLIGHT AND INTERIOR LIGHTS WERE ALL WORKING SO IT WAS NOT THE BATTERY. I CALLED ROADSIDE AND THE GAVE ME A JUMP, BUT CONFIRMED THAT MY BATTERY WAS NOT THE PROBLEM. MY CAR HAD TO BE TOWED TO THE DEALERSHIP ON SATURDAY NIGHT AFTER WAITING FOR 5 HOURS. THE DEALERSHIP DID NOT EVEN CONDUCT THE DIAGNOSTICS ON THE CAR UNTIL TUESDAY AFTERNOON. THEY DETERMINED THAT THE STEERING LOCK WAS DEFECTIVE AND NEEDED TO BE REPLACED AT THE COST OF $1000. THEY DID NOT EVEN OFFER TO LOAN ME A CAR, OR ASK IF I NEEDED TRANSPORTATION. SO ESSENTIALLY THEY LEFT THEIR CUSTOMER STRANDED! THIS IS NOT THE SERVICE THAT IS EXPECTED FROM MERCEDES! I HAVE HAD CARS (ACURA AND BMW) LONGER THAN MY 2008 C300 WITH MORE MILES WHICH DID NOT REQUIRE A REPLACEMENT OF THE STEERING LOCK. THIS IS A COMMON PROBLEM AMONG ALL MERCEDES AND SHOULD BE RECALLED BY THE MANUFACTURER.

NHTSA ID

10851085

Incident

Mar 19, 2016

Mileage

118,000 mi

I HAD THE CAR WAS STARTING TO SHIFT GEARS ODDLY AND THAT IT WOULD SEEM LIKE THE CAR WOULD REV HIG RPM WHILE MY FOOT WAS OFF THE GAS PEDAL . I BROUGHT THE CAR TO A MERCEDES DEALER AND HE SAID THE TRANSMISSION WAS FINE . A FEW WEEKS LATER UPON LEAVING A PARKING LOT I HAD ACCELERATED TO LEAVE THE PARKING LOT AND THE CAR SUDDENLY SPED FORWARD COUSING MY TO HIT A POLE .I BROUGHT THE CAR TO A SHOP AND IT SAID ACCELERATOR PEDAL SHORT. I CALLED MERCEDEDS USA AND THEY HAVENT DONE ANYTHING

NHTSA ID

10824489

Incident

Jan 20, 2016

Mileage

6,990 mi

A FEW MONTHS BACK, MY WIFE WAS STRANDED IN HER OFFICE PARKING LOT AS THE CAR WON'T START. WHEN SHE PUT THE KEY IN THE IGNITION IT WOULD SIMPLY MAKE CLICKING SOUNDS BUT WILL NOT START. SHE WAS ABLE TO LOCK AND UNLOCK THE CAR. WE CALLED AAA WHO CHECKED THE BATTERY AND SAID IT WAS WORKING FINE. THE AAA REP SAID THAT HE HAD SEEN THIS PROBLEM QUITE A FEW TIMES BEFORE IN THE MB CARS AND WE WOULD HAVE TO CALL MB OR THEY CAN TOW IT TO THE DEALERSHIP. WE THEN CALLED MERCEDES BENZ (MB) ROAD SIDE ASSISTANCE WHO CAME AND CHECKED THE CAR. THE MB REP SAID THAT THERE IS AN ISSUE WITH THE ELECTRONIC STEERING LOCK AND IT WILL NEED TO BE REPLACED. THEY GAVE ME A QUOTE OF AROUND $1500 OVER PHONE. FINALLY I HAD AAA TOW MY CAR TO MY MECHANIC AND GOT IT REPAIRED FOR AROUND $800. WHILE RESEARCHING THIS PROBLEM, I WAS SHOCKED TO SEE THAT THERE WERE 1000S OF THREADS ONLINE WHERE THE OWNERS OF 2008 AND 2009 C CLASS WERE COMPLAINING ABOUT THE SAME ISSUE AND HOW EACH ONE HAD TO SHELL OUT ANYWHERE FROM $1200 TO $1600 AT THE DEALERSHIP TO GET IT REPAIRED. I CALLED MB AND THEY ADMITTED THAT THIS IS A COMMON ISSUE BUT CANNOT DO ANYTHING ABOUT IT. I WAS QUITE APPALLED AT THIS SITUATION WHERE THIS BEING A KNOWN ISSUE FACED BY 1000S OF MB CUSTOMERS BUT MB WOULD NOT FIX IT. HERE IS A SAMPLE OF GOOGLE SEARCH WHERE YOU WILL FIND MULTIPLE PEOPLE REPORTING THIS PROBLEM - HTTPS://WWW.GOOGLE.COM/WEBHP?SOURCEID=CHROME-INSTANT&ION=1&ESPV=2&IE=UTF-8#Q=2008%20MERCEDES%20C300%20ELECTRONIC%20STEERING%20LOCK EVEN YOUTUBE HAS MULTIPLE VIDEOS WHERE CUSTOMERS HAVE RECORDED THIS ISSUE. ELECTRONIC STEERING LOCK, ELECTRONIC IGNITION LOCK AND ELECTRONIC STABILITY CONTROL ARE KNOWN AND VERY PREVALENT ISSUES RELATED TO C CLASS OF YEAR 2008 AND 2009. AS I CUSTOMER, I WOULD APPRECIATE IF THE NHA CAN LOOK INTO THIS AND HELP CUSTOMERS RECOVER THE MONEY THEY HAVE SPENT TOWARDS THE REPAIR OF THESE ISSUES.

NHTSA ID

10795122

Incident

Aug 5, 2015

Mileage

42,000 mi

UPON COMMENCING MY EXIT FROM THE PARKING LOT ADJACENT TO MY CHURCH, I PRESSED THE ACCELERATOR AND THE VEHICLE BOLTED FORWARD AT FULL SPEED CRASHING THROUGH THE PARKING LOTS FENCE AND INTO A MAJOR AVENUE (WHERE, FORTUNATELY NO TRAFFIC WAS TRANSITING AT THE MOMENT). THE VEHICLE FAILED TO RESPOND TO MY INITIAL ATTEMPTS TO APPLY THE BRAKES AND IT WAS NOT UNTIL THE VEHICLE HAD TRAVERSED THE FOUR LANE AVENUE AND REACHED THE SIDEWALK ON THE OTHER SIDE OF THE AVENUE THAT I WAS ABLE TO BRING THE VEHICLE UNDER CONTROL AND JUDICIOUSLY PARK SAME UNTIL A POLICE ACCIDENT REPORT COULD BE FILED ([XXX]) AND THE VEHICLE TOWED AWAY. VEHICLE IS NOW IN A REPAIR SHOP AND ESTIMATED COSTS ARE APPROXIMATELY $10,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10689712

Incident

Feb 1, 2015

Mileage

54,000 mi

ON JANUARY 2,2015 WENT FROM HOME TO A RETAIL STORE WITH NO ISSUES. AFTER A FEW MINUTES AT HE STORE WENT BACK TO THE CAR, OPEN DE DOOR, LIGHTS ON, CONTROL PANEL ON, CAR WILL NOT START. PUT KEY ON IGNITION SWITCH, DEAD, WILL NOT MAKE ANY SOUND. USED DIFFERENT SET OF KEYS, NOTHING, CAR DEAD. CALL THE DEALER FOR ADVICE, WAS TOLD TO REPLACE THE BATTERY OR JUMP START THE BATTERY. CALLED MY TOW, DID JUMP START AND NOTHING, CALL DEALER WAS ADVISE TO REPLACE THE BATTERY. GOT NEW BATTERY $200 AND THE CAR STILL NEED IT TO BE TOWED HOME. CAR DOES NOT START, PER A MECHANIC POSSIBLE ESL/EIS . CALLED DEALER ASKING ABOUT RECALL DUE TO MULTIPLE COMPLAINS ON SAME ISSUE AND THEY SAID NO RECALLS HAS BEEN ISSUE GAVE AN ESTIMATE OF $1200 TO REPAIR. PLEASE HELP, THIS IS A MERCEDES-BENZ 2008 71 000 MILES, SHOULD NOT BE HAVING THIS ISSUE, SAME AS OTHERS MERCEDES-BENZ OWNER AM REALLY DISAPPOINTED ABOUT THE CUST SERVICE AND REPAIRS OF THIS EXPENSIVE CAR. *TR

NHTSA ID

10671652

Incident

Jan 2, 2015

Mileage

71,370 mi

APPROXIMATELY A YEAR AGO MY C300 LOCKED UP ON ME WOULD NOT START. I HAD IT TOWED TO THE MERCEDES DEALERSHIP AND WHEN THEY CHECK IT THEY STATED THAT EIS WAS OUT ON IT. THE COST OF THE REPAIR WAS OVER $2000.00. ABOUT TWO WEEKS AGO, AS I STARTED THE CAR IN THE MORNING FOR WORK I NOTICED THAT THE START WAS A LITTLE HESITANT, SO I REPLACED THE BATTERY AND THINGS GOT BACK TO NORMAL. TODAY LEAVING FOR LUNCH I PLACED THE KEY IN THE IGNITION AND TURNED IT TO GET THE "SLIENT CLICK" AGAIN. IT IS DOING THE SAME THING IT DID ABOUT A YEAR AGO AFTER MERCEDES "SO CALLED FIXED THE EIS". ACCORDING THE MB FORUMS THIS IS AN ONGOING ISSUE FOR MULTIPLE 2008 C300'S. I AM GETTING READY TO TOW THE VEHICLE BACK TO THE DEALERSHIP BUT NOT GOING TO PAY FOR THE SAME ISSUE THAT THEY SUPPOSEDLY FIXED ABOUT A YEAR AGO. *TR

NHTSA ID

10662448

Incident

Dec 5, 2013

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE IN A RESIDENTIAL GARAGE, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE WALL. THE VEHICLE THEN REVERSED INDEPENDENTLY AND CRASHED INTO A CONCRETE WALL. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 16,500.

NHTSA ID

10414779

Incident

Jun 30, 2011

Mileage

16,500 mi

I WAS EDGING OUT OF A PARKING SPACE IN A SUPERMARKET PARKING LOT. I STEPPED ON THE BRAKE PEDAL TO ALLOW ANOTHER CAR TO PASS. MY CAR SUDDENLY SURGED AHEAD, HITTING FIVE OTHER VEHICLES AND A PEDESTRIAN, BEFORE SMASHING INTO A BARRIER THAT STOPPED IT. I WAS PUSHING HARD ON THE BRAKE PETAL THROUGHOUT, BUT IT HAD NO EFFECT ON STOPPING THE CAR. IT IS OF COURSE POSSIBLE THAT I STEPPED ON THE GAS PEDAL AND NOT THE BRAKE PEDAL. EXAMINING THE IDENTICAL MODEL OF THE CAR SUBSEQUENT TO THE ACCIDENT, I FOUND THAT, BECAUSE OF THE CLOSENESS OF THE GAS PEDAL TO THE BRAKE PEDAL, IT IS ENTIRELY POSSIBLE FOR A DRIVER TO HAVE HIS RIGHT FOOT PARTIALLY ON THE BRAKE PEDAL AND PARTIALLY ON THE ACCELERATOR. IT APPEARS THAT THE TWO PETALS ARE TOO CLOSE TO EACH OTHER AND SHOULD BE SPACED FURTHER APART, TO ELIMINATE THIS POSSIBLE SAFETY HAZARD. *TR

NHTSA ID

10365367

Incident

Nov 2, 2010

Mileage

15,000 mi

TWO SEPARATE INSTANCES OF COMMANDED ACCELERATION WITH 2008 MERCEDES C300. PURCHASED THE CAR FROM A PRIVATE USED CAR DEALER IN SEPTEMBER 2009 WITH 10,500 MILES. ON NOVEMBER 1, 2009 I EXPERIENCED FIRST INSTANCE OF UNCOMMANDED ACCELERATION WHILE SLOWING TO A STOP IN A DRIVEWAY. ENGINE SUDDENLY ACCELERATED TO A HIGH RATE AND STRUCK A PARKED TRUCK IMMEDIATELY IN FRONT OF CAR. SHIFTED INTO REVERSE AND CAR SPED AT MAXIMUM RPM ACROSS LAWNS AND STREET UNTIL FINALLY RETURNING TO NORMAL. AT NO TIME WERE THE BRAKES ABLE TO HAVE ANY EFFECT ON SLOWING MY SPEED. THIS INCIDENT WAS NOT REPORTED TO POLICE SINCE NO SERIOUS PROPERTY DAMAGE OCCURRED. HOWEVER, I IMMEDIATELY CONTACTED DEALER FROM WHOM WE PURCHASED THE CAR. THEY CLAIMED WE NEEDED TO CONTACT MERCEDES SINCE CAR WAS STILL UNDER WARRANTY. WHEN I VISITED THE LOCAL MERCEDES DEALER THE FOLLOWING DAY, THEY INITIALLY EXPRESSED INTEREST IN INSPECTING THE CAR RIGHT AWAY HOWEVER NEARLY 2 WEEKS PASSED BEFORE THEY TOLD US TO BRING THE CAR IN FOR INSPECTION. THEY KEPT THE CAR FOR 3 DAYS AND TOLD US THEY FOUND NO MECHANICAL OR ELECTRICAL FAULTS. WE WERE GREATLY DISAPPOINTED WITH THEIR FINDINGS AND SENT A CERTIFIED LETTER TO MERCEDES USA WITH FULL DETAILS OF THE INCIDENT. THEIR REACTION WAS THAT THE VEHICLE WAS OPERATING AS DESIGNED. WE CONTINUED TO OPERATE THE VEHICLE AND ON MAY 21, 2010 A SECOND INSTANCE OF SUDDEN UNCOMMANDED RAPID ACCELERATION OCCURRED. I WAS PULLING OUT OF MY DRIVEWAY AT A SLOW RATE WHILE SLOWING TO A STOP AS ANOTHER VEHICLE PASSED BY. SUDDENLY, THE MERCEDES ACCELERATED UNCONTROLLABLY AND STRUCK THE PASSING VEHICLE CAUSING IT TO OVERTURN. THE CIRCUMSTANCES WERE NEARLY IDENTICAL AND I AM POSITIVE THE GAS PEDAL WAS NOT BEING DEPRESSED. CAR HAS BLUETOOTH CAPABILITY AND I HAVE A BLUETOOTH COMPATIBLE CELL PHONE. PERHAPS THIS CAUSED INTERFERENCE WITH SOMETHING IN THE ENGINE COMPUTER SYSTEM. MY CAR IS PRESENTLY IN AN UNDRIVEABLE CONDITION AND MERCEDES HAS NOT YET COME TO INSPECT IT. UPDATED 07/08/11 *BF UPDATED IVOQ 07/20/11 UPDATED 07/29/11

NHTSA ID

10333976

Incident

Nov 1, 2009

Mileage

17,330 mi

SERIOUS DEFECT OF SUDDEN ACCELERATION IN MERCEDES MODEL C300 YEAR 2008. *NJ THE CONSUMER STATED AS HE WAS ABOUT TO PARK THE VEHICLE, HE RELEASED THE BRAKE PEDAL AND SUDDENLY THE VEHICLE ACCELERATED, WENT OVER A CONCRETE BARRIER AND HIT THE WALL OF THE BUILDING FINALLY COMING TO REST. THE CONSUMER STATED THE VEHICLE WAS A RENTAL. *JB

NHTSA ID

10266871

Incident

Mar 31, 2009