2008 Mercedes-Benz C 300 Seat belts Problems

Car has been in and out of the shop. Initially I have been contacting Mercedes about airbag messages and continued message of SRS Malfunction on dashboard. Airbags had been recalled and supposedly replaced on multiple occasions. This SRS continues to remain even after repair or being seen for this issue only for other components to have failed and me having to pay for those in the process. The SRS Malfunction remains an issue until the next issue is affected. Recently an entire Electronic SAM Module Component was replaced as the culprit only to have more issues and the SRS remained. Mercedes has contended that each time they saw the vehicle the the SRS Malfunction was not the problems while other documents were repaired such as battery and SAM. In the meantime since then the car has stalled, components that were working are no longer inoperable. There was a recall that was applied to only specific vehicles of my model year which state the SRS Malfunction was to be replaced and made whole. I never received one of those notices and I will note that my vehicle obviously was affected and should also have this component replaced as it fits the same model year and make of the issues Mercedes has repaired already on affected vehicles. This issue has been on going for several years and Mercedes has failed to rectify this component that makes it dangerous and causes safety concerns for us with the understanding that their note on their website about the SRS Malfunction appeared to me a cop out for them to not be responsible for the fix and recall thsr may have affected more vehicles than its originally accessed number. Instead of fixing this issue they continually find other repairs they indicate as the issue only to end up right back with the same SRS Malfunction and stalling issues with vehicle once again and want to use excuse of car's age as issue and failing to acknowledge and address the SRS Malfunction. Your system would not allow file upload. I can still provide

NHTSA ID

11563452

Incident

Apr 3, 2023

After repair done on the confirmed recall airbag computer/module my vehicle became immobile, malfuctioned. The vehicle warning lamps alerted the airbag malfunctioned, srs malfunction. I seeked service for repair of this recall by experts. This safety issue is still ongoing and urgency is needed for this to be resolved.

NHTSA ID

11489746

Incident

Aug 26, 2022

When I was driving, the passenger active headrest suddenly deployed and pop out. I’m glad on one was on the passenger seat, and the airbags did not deployed. I’m concerned about the safety of airbags accidentally deploy in the future with the broken headrest.

NHTSA ID

11431567

Incident

Sep 1, 2021

WHEN MY CAR WAS TAKEN IN FOR A RECALL,,,ALL THE SUDDEN THEY TELL ME THAT I HAVE A SEAT BELT ISSUE ,,, DON'T RECALL EXACT EXPLANATION, HOWEVER, I DIDN'T HAVE AN ISSUE OR ERROR MESSAGE BEFORE THAT,,,IT WAS GOING TO COST AN EXORBITANT AMOUNT...I THINK THAT THE ISSUE WAS CAUSED BY MERCEDES OF DES MOINES....I HATE SEEING THE MESSAGE AND IT ONLY STARTED APPEARING WHEN I PICKED UP MY CAR FOR A RECALL FIX. I AM SURE ALL INFO IS IN MY RECORDS . *TR

NHTSA ID

11328024

Incident

Jul 3, 2019

BANK IN 2017 THE SRS AIRBAG SAFETY LIGHT COMES ON AND NEEDS REPLACEMENT. THIS WAS A RECALL. I WAITED UNTIL LATE 2018 WHEN THE AIR BAGS CAME INTO THE MERCEDES DEALER IN ANNAPOLIS TO REPLACE FOR RECALL. AFTER THAT THE SRS AIRBAG SAFETY LIGHT STILL COMES ON. WE TAKE IT BACK TO MERCEDES FOR THEM TO CHECK AND CLEAR. THEY SAY IT WAS DONE. SAME LIGHT COMES BACK ON. WE TAKE IT BACK TO MERCEDES TODAY 2/25/2020 AND THEY SAY ITS A SAFETY FAULTY SEAT BELT SWITCH. THEY WANT TO CHARGE ME $1100 TO REPAIR. I TOLD THEM THEY SHOULD HAVE FIXED EVERYTHING PROPERLY AND I STILL BELIEVE THAT THEY JUST NEVER RESET OR CLEARED THE SRS AIRBAG ALERT LIGHT SO THAT WE WOULD HAVE TO PAY SOME BOGUS MADE UP REPAIR. I BELIEVE THAT WE ARE BEING TREATED UNFAIRLY AND THAT THIS DEALER IS BEING DISHONEST. THE SRS AIRBAG LIGHT WAS NOT RESET AND IT IS STILL ON. HELP?

NHTSA ID

11311454

Incident

Jul 1, 2018

TRANSFER CASE RESEAL. I HAVE A 2008 C300 I BOUGHT WITH 56K MILES ON IT, I HAD TO HAVE THE WHEEL BEARINGS REPLACED IMMEDIATELY. WHEN THIS SERVICE TOOK PLACE, I WAS INFORMED THAT I NEED TO HAVE MY TRANSFER CASE RESEALED AND THE CAM SHAFT MAGNETS REPLACED. THIS CAR HAS SUCH LOW MILES ON IT. I DO NOT UNDERSTAND HOW THIS IS NEEDED AT THIS TIME. I HAVE SEEN ON MANY BOARDS, THIS IS A COMMON PROBLEM. WHY HASN'T MB RECALLED THIS YET? IT APPEARS THE 2008 MODEL IS PLAGUED WITH PROBLEMS AS I HAVE HAD TO REPLACE THE STEERING LOCK AS WELL AS IT FAILED. AGAIN, COMMON PROBLEM AND NOT RECALL. I NOW HAVE A SEATBELT SENSOR THAT FAULTY. ALL OF THIS BEFORE I HAVE EVEN HIT 100K. MY 2001 ML IS WELL OVER 200K AND I HAVE NEVER HAD THESE ISSUES WITH THE ML.

NHTSA ID

11130220

Incident

Sep 18, 2018

Mileage

56,800 mi

TAKATA RECALL: NOTICE OF RECALL FROM APRIL 2016, PARTS FOR BOTH AIRBAGS ARE STILL NOT AVAILABLE FOR THE REPAIR. UNREASONABLE PERIOD OF TIME (ABOUT 16-MONTHS) TO RESOLVE THIS SAFETY ISSUE.

NHTSA ID

11019313

Incident

Apr 1, 2016

Mileage

151,000 mi

MY COMPLAINT IS THAT IS DOESN'T TAKE THAT [XXX] LONG TO GET NO PARTS IN. THIS [XXX] LIGHT IS VERY AGGRAVATING. THE SELL YOU THESE [XXX] EXPENSIVE AS CARS AND YOU MEAN TO TELL ME THAT THEY CAN'T GET THE PARTS IN TO FIX THEM? I BET IF THE COST WAS COMING OUT OF OUR POCKETS THE PART WOULD BE IN. JUST [XXX] GET IT DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10958883

Incident

May 18, 2016

Mileage

111,000 mi

FRONT DRIVER SEAT BELT MAKE THE AIRBAG LIGHT COME ON AND OFF WHEN DRIVING ON THE DASH. CAR WILL NOT START SHORTAGE THAT KILL THE BATTIER THIS IS MY SECOND BATTIER IN A WEEK.

NHTSA ID

10876657

Incident

Jun 24, 2016

JAN 2015 STARTED CARE AND IMMEDIATELY SRS AND SEATBELT LIGHT MESSAGE APPEARED ON DASH. LATE FALL 2015 RECEIVED RECALL LETTER, CALLED MB OF CATONSVILLE, RECEIVED/WENT TO APPOINTMENT FOR REPAIR. MISSED TIME FROM FROM WORK ONLY TO BE TOLD W/N THE HOUR PART WAS NOT AVAILABLE, I WOULD RECEIVE A CALL WHEN IT CAME IN. LATE MAY 16 I RECEIVED ANOTHER RECALL LETTER FROM MBUSA REFERRING ME BACK TO THE DEALER. WEDNESDAY 06/15/16 I CONTACTED MBUSA WHO EXPLAINED TO ME THAT THE PART FOR THE AIRBAG WAS NOT IN BUT THE SRA PART WAS AVAILABLE AT THE DEALER. I WAS DIRECTLY CONNECTED TO MB OF CATONSVILLE BY MBUSA AND WAS ASSURED PART WAS THERE/ I WAS GIVEN AN APPOINTMENT NEXT DAY THURSDAY AT 8:15 A.M. AT APPT., 2 HOURS LATER I RECEIVED A CALL FROM THE SVC MGR. PART WAS NOT AVAILABLE. IT MIGHT TAKE UNTIL MONDAY JUNE 20, 2016. IT IS NOW TUESDAY JUNE 21, 2016. I HAVE NOT HEARD ANYTHING FROM MB OF CATONSVILE ABOUT THE PART. NO ONE HAS REACHED OUT TO ME. I ASK FOR A LOANER BECAUSE I WAS TIRED OF DRIVING THE VEHICLE WITH ANXIETY SINCE 2015. IN ORDER FOR ME TO RECEIVE A LOANER I HAVE TO ALLOW THE DEALERSHIP TO HOLD $150.00 ON MY BANK ACCOUNT WHILE I HAVE POSSESSION OF THE LOANER. I CANNOT AFFORD THE COST AT THIS TIME. AND AGAIN I MESSED TIME FROM WORK TO HAVE CAR SERVICED. PLEASE ADVISE OF ANY OPTIONS I HAVE AT THIS TIME.

NHTSA ID

10875529

Incident

Jan 20, 2015

Mileage

84,000 mi

AFTER RECALL # 2015110002-NHTSA#15V711 WAS DONE MY SRS LAMP CAME ON AND NOW MB WANTS $663.79 TO REPLACE MY DRIVERS SIDE SEAT BELT BUCKLE.COULD THIS RECALL CAUSE THIS TO HAPPEN.

NHTSA ID

10864973

Incident

May 9, 2016

Mileage

66,750 mi

SEATBELT BUCKLE OF THE DRIVER SEAT TRIGGERS THE SENSOR THAT DISPLAYS SRS MALFUNCTION. THE DEALER SAID THAT AIRBAG WILL NOT DEPLOY WHEN THIS SENSOR IS TRIGGERED.

NHTSA ID

10863858

Incident

May 5, 2013

Mileage

50,000 mi

REAR PASSENGER SEAT BELT RESTRAINT BUCKLE WILL NO LONGER MAKE CONTACT WITH METAL SEAT BELT LATCH. DOES NOT INSERT COMPLETELY AND DOES NOT CLICK. MECHANISM APPEARS TO SUDDENLY NOT ALLOW FOR CONNECTION TO LOCK AND SECURE SAFETY BELT FOR A PASSENGER TO BE SECURED. NOT SAFE AND SECURE FOR USE AT THIS TIME. RESISTANCE HAS APPEARED WITH OTHER REAR SEAT BELTS AS WELL. THERE IS NO BLOCKAGE OR DISRUPTION OTHER THAN THE MECHANISM WITHIN THE SEAT BELT BUCKLE ITSELF THAT DOES NOT CLICK OR STAY IN PLACE WHEN ATTACHED WITH THE METAL SEAT BELT LATCH. VEHICLE WAS IN MOTION WHEN SEAT LATCH BECAME UNATTACHED AS MY CHILD WAS SECURED IN A SAFETY SEAT AND IT WAS NOTICES THAT THE LATCH BECAME UNFASTENED INVOLUNTARILY

NHTSA ID

10845513

Incident

Mar 7, 2016

Mileage

117,512 mi

RECEIVED A RECALL NOTICE IN DECEMBER 2015. HAVEN'T RECEIVED ANY INFORMATION AFTER THIS NOTICE. MORE THAN 60 DAYS.

NHTSA ID

10840279

Incident

Dec 15, 2015

I RVCD A RECALL LETTER NHTSA RECALL # 15V711 IN MID DEC AND STILL NO REQUEST TO BRING MY VEHICLE IN FOR REPAIRS

NHTSA ID

10838891

Incident

Dec 15, 2015

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING AT LOW SPEEDS, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FRONT DRIVER SIDE SEAT BELT RETRACTED WHILE THERE WAS A PASSENGER IN THE SEAT. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10838641

Incident

Feb 19, 2014

Mileage

70,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING AT ANY SPEED, THE SRS LIGHT TURNED OFF AND ON. AFTER TWO MONTHS, THE LIGHT REMAINED ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE SEAT BELT BUCKLE WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER WARNED THE CONTACT THAT THE REPLACEMENT OF THE SEAT BELT BUCKLE MAY NOT STOP THE SRS LIGHT FROM ILLUMINATING. THE FAILURE WAS REMEDIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,000.

NHTSA ID

10822282

Incident

Nov 28, 2015

Mileage

156,000 mi

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 40 MPH, THE AIR BAG SRS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE DRIVER SIDE SEAT BELT SENSOR. THE CONTACT MENTIONED THAT THE SEAT BELT SENSOR SHOULD BE INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID

10820539

Incident

Jan 1, 2016

Mileage

85,000 mi

CAR WAS WORKING FINE THEN THE FOLLOWING MORNING, I CANNOT GET MY CAR TO START. ON THE DASHBOARD IT READS SRS MALFUNCTION.

NHTSA ID

10794529

Incident

Nov 17, 2015

Mileage

75,000 mi

SRS MALFUNCTION DRIVERS SIDE WARNING CAME ON. ONLY COMES ON WHEN MY HUSBAND DRIVES, NEVER HAS WITH ME AND I AM THE PRIMARY DRIVER DAILY. DEALERSHIP WANTS TO REPLACE THE SEAT BELT BUCKLE WHICH IS $500 - $1000. WHY DOES IT ONLY DO THIS WHEN MY HUSBAND DRIVES? THEY CANNOT TELL ME THAT. AND WE CAN GO FROM 1 MPH UP TO ANYTHING. HELP!

NHTSA ID

10733387

Incident

Apr 6, 2015

Mileage

70,000 mi

FOR UNKNOWN REASON, A WARNING ABOUT SRS RESTRAINT SYSTEM DRIVER SIDE FAILURE. UNSURE IF THIS IS AIR BAG, OR SEAT BELT RELATED. DEALER WANTED $2200. TO FIX. OUTRAGEOUS SAFETY ISSUE. FROM ONLINE SEARCH THIS SEEMS TO HAPPEN REGULARLY TO MB PRODUCTS. WHY HAS DOT NOT TAKEN ACTION. THANK YOU FOR A RESPONSE. *TR

NHTSA ID

10680144

Incident

Jan 1, 2013

Mileage

34,000 mi

NEAR THE END OF A 388 MILE DRIVE, THE WARNING LIGHT FOR SRS MALFUNCTION CAME ON ALTHOUGH IT SEEMED THAT NO CONDITION CHANGED. MY CAR ALREADY HAD THE TAIL LIGHT FAILURE NOTIFICATION LIGHT ENGAGED FOR A FEW MONTHS ALREADY. MY CONCERN IS THAT THIS MAY BE MORE THAN AN ELECTRICAL NOTIFICATION ISSUE AND THAT THE SRS (SECONDARY RESTRAINING SYSTEM) IS NOT GOING TO WORK SHOULD I GET INTO AN ACCIDENT. *TR

NHTSA ID

10621453

Incident

Aug 8, 2014

Mileage

142,000 mi

SRS MALFUNCTION FOR FRONT LEFT SEAT MESSAGE POPPED UP RECENTLY. ON FURTHER INVESTIGATION BY A MECHANIC IS WAS FOUND THAT THE ERROR CODE WAS 9B51 WHICH MEAN THAT THE FRONT LEFT SEAT BELT BUCKLE NEEDS TO BE REPLACED. THE PROBLEM WITH THIS ISSUE IS(AS EXPLAINED BY THE MECHANIC) THAT IN AN EVENT OF A CRASH THE AIRBAG WILL NOT DEPLOY, WHICH IS PRETTY SERIOUS. ALTHOUGH I WAS STILL UNDER THE FACTORY WARRANTY FOR MILES (50,000) MY YEARS WITH THE CAR WAS ABOVE THEIR YEAR LIMIT(4 YEARS). I HAVE SEEN EXACTLY THE SAME ISSUE BEING REPORTED BY MANY BENZ C300 YEAR 2008+ OWNERS REPORTING THIS ISSUE IN MANY FORUMS ONLINE AND THERE'S A MENTION OF THIS ISSUE TO NHTSA AS WELL. *TR

NHTSA ID

10609593

Incident

Jun 26, 2014

Mileage

49,000 mi