Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2007 Mercedes-Benz C230 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 52 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 52, in the owner's own words
The contact owned a 2007 Mercedes Benz C230. The contact received notification of NHTSA Campaign Number: 19V918000 (Air Bags) and would like to be removed from the recall distribution list. The manufacturer was notified. The local dealer was not contacted regarding the matter.
Me, [XXX], and my ex-wife went to buy this car from a auto auction, plate where out state, but I figure wouldn't cost me much to register, bought it February 6, 2021 and I am kind of short in money to register car but then couple week after driving check engine pop up so I had free check engine by auto zone parts, so then it wasn't serious needed change oil change and filters, so I drove more so everything was going good ready for smoke check, but i didn't have the money so I ask my ex-wife to let me borrow money around May of month, so I was driving to her home, and out of no where I got hit in the front driver side lower fender from some silver low profile car, I was going 30's mile street but when I got hit by anomies driver the driver side bag pop up and also the passenger side too!! I was stunt and confused, wasn't a hard hit, driver that hit me run off, I pulled over the side of street. Couple light show up in dash board I don't recall what they said. I called my lawyer an he mention there was problems and recalls in a TAKATA air bag deploying. I did a research and sure enough my car had takata air bags. I contact to this number [XXX] Executive Referral Manager Mercedes-Benz USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328-4312 Phone: 800-367-6372 ext. [XXX] Fax: 770-705-0152 On June 11, 2021. I made the report, on June 16, 2921 they sent a email that they will fallow up and investigate, I did sent pictures and mileage 150,000 around there so am still waiting for their action. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNED A 2007 MERCEDES BENZ C230. THE CONTACT STATED THAT WHILE DRIVING AT 20-30 MPH, WHILE IT WAS RAINING AND WAS MAKING A LEFT TURN, THE VEHICLE SKID OFF THE ROAD AS A RESULT THE CONTACT WENT UP ON THE SIDEWALK AND CRASHED INTO A FIRE HYDRANT. THE AIR BAGS FAILED TO DEPLOY. NO WARNING INDICATOR LIGHT ILLUMINATED. THE CONTACT SUSTAINED A LEG INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND LATER TOWED TO AN INSURANCE TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WILL BE AN INVESTIGATION AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT STATED THAT THE DRIVER'S SIDE AND ARM REST AIR BAGS DEPLOYED WHILE DRIVING OVER RAISED PAVEMENT MARKERS IN A CONSTRUCTION LANE. THE CONTACT WAS DRIVING 30 MPH AT THE TIME OF THE FAILURE. BOTH OF THE DRIVER'S SIDE TIRES WERE FLATTENED AND THE ALUMINUM RIMS WERE BENT. THE CONTACT WAS SORE, BUT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TO AN INDEPENDENT MECHANIC WHERE THE TWO TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 126,224. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,224.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLETCHER JONES CHICAGO SERVICE (1521 W NORTH AVE, CHICAGO, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL MERCEDES SENT ME A LETTER SAYING MY LOCAL DEALER HAD PARTS TO FIX THE AIRBAG. MY LOCAL MERCEDES DEALER SAID MERCEDES DID NOT SEND THEM ANY PARTS FOR ME. MY CAR IS NOT FIXED AND NOBODY IS DOING ANYTHING ABOUT IT. THE CAR SPENT MOST OF ITS LIFE IN GA ONE OF THE ZONES THAT SHOULD HAVE BEEN FIXED FIRST. I CANNOT CUT THROUGH THE DISHONESTY WITHOUT HELP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDS-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF GILBERT, 3455 S GILBERT RD, GILBERT, AZ 85297, (480) 407-5800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT TAKATA FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES BENZ C230. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE FRONT PASSENGER AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TOOK CAR TO DEALERSHIP FOR RECALL SERVICE ON DRIVER AIRBAG MODULE, AFTER DRIVING AWAY ONCE JOB WAS FINISHED NOTICED I WAS UNABLE TO TURN STEERING WHEEL AND THE STEERING WANTED TO LOCK WHILE DRIVING.SRS LIGHT REMAINED ON. SMOKE CAME OUT FROM UNDER THE HOOD AND CAR WAS NOT OVERHEARING, I CALLED DEALERSHIP AND SERVICE ADVISOR WAS GONE AND WAS NOT OFFERED ANY ADDITIONAL HELP. I DROVE CAR SLOWLY TO MY HOME AND PARKED IT ON THE STREET BECAUSE I WAS UNABLE TO DRIVE TO THE DRIVEWAY. I OPENED HOOD AND SMOKE WAS COMING FROM POWER STEERING RESERVOIR AND ALSO LEAKING FLUID.I DID NOT HAVE ANY ISSUES DRIVING MY VEHICLE PRIOR TO THIS RECALL SERVICE. I WAS PUT ENDANGER ALONG WITH MY 2 KIDS AND NOW HAVING TO FIX OTHER COSTLY REPAIRS AND HAVE NO ADDITIONAL VEHICLE TO DRIVE. FLIE SIZE OF PICTURE EXCEEDS UPLOAD LIMITS.
TAKATA RECALL
I RECEIVED A RECALL ON THE AIRBAG AND ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT CONTACTED A LOCAL DEALER OR THE MANUFACTURER FOR PART AVAILABILITY. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS ABOUT TAKATA FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I HAVE 2 VEHICLES AFFECTED AND THERE IS NO PLANNED REMEDY. I HAVENT RECEIVED ANY UPDATES. THIS IS GOING ON 2 YEARS. IT WILL BE TOO LATE WHEN SOMEONE GETS HARMED OR KILLED. 2014 DODGE AVENGER AND THIS MERCEDES.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF OKLAHOMA CITY, 1225 N BROADWAY AVE, OKLAHOMA CITY, OK 73103) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ONTARIO, 3787 E GUASTI RD, ONTARIO, CA 91761) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I HAVE NOTIFICATION FROM MERCEDES AND NHTSA NUMEROUS TIMES THAT THE RECALL PART IS READY AND THAT I SHOULD MAKE AN APPOINTMENT. HOWEVER, EVERY TIME I MAKE APPOINTMENT, THE DEALER (MERCEDES-BENZ OF PLANO,TEXAS) THEY HAVE NOTHING AVAILABLE FOR MY BOTH OF MY CARS. NOT ONLY THAT, THEY CANCEL APPOINTMENTS IMMEDIATELY AFTER IT WAS MADE AND WAS NOT COURTEOUS IN THEIR RESPONSE ON ALL OCCASIONS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ST. CLAIR SHORES, 20200 E 9 MILE RD, ST CLAIR SHORES, MI 48080) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/20/18*JB
TAKATA RECALL - NO REMEDY AVAILABLE AS OF 11/13/17.
TAKATA RECALL. I HAVE CALLED MBZ OF ANAHEIM ON NOV 11 2017 AND THEY ANSWER THAT NO PART IS AVAILABLE FOR SCHEDULING THE AIRBAG REPLACEMENT. PLEASE TELL ME WHAT I SHOULD DO. THANK YOU
TAKATA INFLATORS - RECALL WAS FEB 2016 --- I DRIVE THIS CAR EVERY DAY AND IT HAS BEEN 18 MONTHS SINCE THE RECALL. I WANT THE AIR BAGS REPLACED IMMEDIATELY - IT HAS BEEN LPONG ENOUGH TO RESOLVE THIS ISSUE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF EL CAJON, 1111 WAGNER DR, EL CAJON, CA 92020 (619) 365-9439) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT THEM FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/6/18*JB
MAJOR PROBLEMS DRIVE TRAIN SENORS AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ C230WZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS AT (949) 718-3000 (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.*BF UPDATED 8/8/18*JB
"TAKATA RECALL" I BOUGHT MY CAR USED IN JANUARY 2017 WITH AN OPEN RECALL FROM JANUARY 2016, IT HAS BEEN ALMOST 2 YEARS NOW AND MERCEDES BENZ OF WALNUT CREEK HAS STATED THEY WILL CONTACT ME WHEN THE REPLACEMENT PARTS ARE AVAILABLE. I WORRY CONSTANTLY ABOUT DRIVING MY CAR WITH DEFECTIVE AIRBAGS AND WORRY ABOUT MY SAFETY. I CANNOT UNDERSTAND WHY IT TAKES ALMOST 2 YEARS TO REPLACE AN ITEM THAT CAN POSSIBLY CAUSE MY DEATH. THIS IS UNACCEPTABLE TO ME AND I WOULD LIKE TO HAVE THIS RESOLVED IMMEDIATELY.
TAMARA RECALL. IT'S BEEN ALMOST 2 YEARS SINCE THE RECALL FOR THIS MAJOR SAFETY ISSUE AND DEALERS ARE STILL UNABLE TO FIX DUE TO NO PARTS BEING AVAILABLE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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