2007 Mercedes-Benz C230 Problems

The contact owns a 1997 Mercedes-Benz C230. The contact stated that on several occasions while driving at various speeds, the contact heard fluttering sounds coming from the engine compartment. The contact stated that on two occasions, the vehicle stalled. The contact was able to restart the vehicle each time. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately two months later. The manufacturer was not notified of the failure. The failure mileage was approximately 300,000.

My car went into limp mode. Well after I spend 2000. And 2 years trying to figure out what was going on with my car. Come to find out. Water was getting in and it messed up my whole system. I just put every part on this car is brand new. Trying to figure this out. Now for nothing. I read somewhere. That I'm not the only one with this issue. That mercedes. Needs to make it right. What do u think

The contact owned a 2007 Mercedes Benz C230. The contact received notification of NHTSA Campaign Number: 19V918000 (Air Bags) and would like to be removed from the recall distribution list. The manufacturer was notified. The local dealer was not contacted regarding the matter.

Me, [XXX], and my ex-wife went to buy this car from a auto auction, plate where out state, but I figure wouldn't cost me much to register, bought it February 6, 2021 and I am kind of short in money to register car but then couple week after driving check engine pop up so I had free check engine by auto zone parts, so then it wasn't serious needed change oil change and filters, so I drove more so everything was going good ready for smoke check, but i didn't have the money so I ask my ex-wife to let me borrow money around May of month, so I was driving to her home, and out of no where I got hit in the front driver side lower fender from some silver low profile car, I was going 30's mile street but when I got hit by anomies driver the driver side bag pop up and also the passenger side too!! I was stunt and confused, wasn't a hard hit, driver that hit me run off, I pulled over the side of street. Couple light show up in dash board I don't recall what they said. I called my lawyer an he mention there was problems and recalls in a TAKATA air bag deploying. I did a research and sure enough my car had takata air bags. I contact to this number [XXX] Executive Referral Manager Mercedes-Benz USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328-4312 Phone: 800-367-6372 ext. [XXX] Fax: 770-705-0152 On June 11, 2021. I made the report, on June 16, 2921 they sent a email that they will fallow up and investigate, I did sent pictures and mileage 150,000 around there so am still waiting for their action. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Have a code p0016 p0017 I replace the camshaft balance sensor but it’s not that. I found out it’s balance shaft and I found out a lot of the people have the same problem

I PURCHASED A 2007 MERCEDES BENZ C230 SPORT FROM A PRIVATE SELLER. I SOON LEARNED THAT THE VEHICLE WAS IN LIMP MODE. THE DEALER SAID IT WAS THE TRANSMISSION CONDUCTOR PLATE. AFTER HOURS OF RESEARCH, I DISCOVERED SEVERAL OWNERS OF A MERCEDES WITH THE 772.9 TRANSMISSION HAVE BEEN EXPERIENCING THE SAME ISSUE. I ENDED UP PAYING $2500 FOR A NEW TCU FROM MERCEDES BENZ.

Hi my name is [XXX] my son's name is [XXX] we bought the car and had no problems tell recently my brother n his associates have been making it a part of there day to day basis to spice the wires to the ecu and the fuel tank and transmission was stolen now they put a stolen one in my car and it's messed up my ability to go over 20 or shift and my esp and abs srs lights are just going off like a Christmas tree . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Balance shaft and idle gear sprocket failure causing engine to misfire when idle or from warm start and cause idling during acceleration. Safety could be an issue if it causes greater internal damage or if the failure to accelerate fully may impact my ability to avoid an unsafe situation. Problem has been confirmed by a repair shop and has been admitted to be a common issue with M272 engine due to metallurgy defect during manufacture. This issue was part of a class action lawsuit against Mercedes Benz USA, which resulted in limited compensation to few people but a safety investigation was not conducted. MIL lamp does indicate an issue (P0016, P0017).

I PURCHASED A 2007 MERCEDES BENZ C230 SPORT FROM A PRIVATE SELLER. I SOON LEARNED THAT THE VEHICLE WAS IN LIMP MODE. THE DEALER SAID IT WAS THE TRANSMISSION CONDUCTOR PLATE. AFTER HOURS OF RESEARCH, I DISCOVERED SEVERAL OWNERS OF A MERCEDES WITH THE 772.9 TRANSMISSION HAVE BEEN EXPERIENCING THE SAME ISSUE. I ENDED UP PAYING $2500 FOR A NEW TCU FROM MERCEDES BENZ.

PROBLEM SHIFTING GEAR. ONLY 47K MILES. STUCK IN THE FREEWAY ONLY ACCELERATION OF 30 MPH. DEALERSHIP DIAGNOSIS CONDUCTOR PLATE $1800-2800 REPAIR. *BF VIN NOT AVAILABLE. *JB

The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no failure with the sunroof. The vehicle was repaired. After retrieving the vehicle, the vehicle failed to start while the temperature was 20 degrees. The vehicle was towed to the local dealer by AAA. The tow truck driver jump-started the vehicle and closed the sunroof. The dealer informed the contact that the sunroof was leaking, the battery needed to be replaced, and the solenoid was inoperable. The vehicle was not repaired. Additionally, the remote was inoperable. The passenger’s side mirror light was inoperable. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,000.

Hi my name is [XXX] my son's name is [XXX] we bought the car and had no problems tell recently my brother n his associates have been making it a part of there day to day basis to spice the wires to the ecu and the fuel tank and transmission was stolen now they put a stolen one in my car and it's messed up my ability to go over 20 or shift and my esp and abs srs lights are just going off like a Christmas tree . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no failure with the sunroof. The vehicle was repaired. After retrieving the vehicle, the vehicle failed to start while the temperature was 20 degrees. The vehicle was towed to the local dealer by AAA. The tow truck driver jump-started the vehicle and closed the sunroof. The dealer informed the contact that the sunroof was leaking, the battery needed to be replaced, and the solenoid was inoperable. The vehicle was not repaired. Additionally, the remote was inoperable. The passenger’s side mirror light was inoperable. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,000.

2007 MERCEDES BENZ C230. THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE SUNROOF RECALL. WHILE DRIVING THE VEHICLE AT 60MPH, THE SUNROOF SHATTERED. THE CONSUMER WAS INFORMED THAT DUE TO THE SUNROOF EXPLODING, THE RECALL DID NOT APPLY. THE CONSUMER REFERENCED RECALL 19V-918. THE CONSUMER STATED AT THE TIME OF THE EXPLOSION, THE GLASS PANEL WAS PARTIALLY OPEN. IT BEGAN TO RATTLE, SHAKE VIOLENTLY, AND EXPLODE. THE VEHICLE WASIN MOTION WHEN THE FAILURE OCCURED.

CAME TO MY CAR ONE DAY AFTER IT SAT FOR MAYBE AN HR AT MY MECHANICS HOUSE THE DOORS UNLOCKED WITH REMOTE, WENT TO SRART CAR AND IT DID NOT A MAKE UNLOCK VIBRATING SOUND AFTER THAT REALIZED IT WAS NOT WORKING, SPENT 400 DOLLARS EACH ON TWO DIFFERENT KEYS BOTH OF THOSE DID NOT WORK, TECHS HAD ISSUE OROGRAMMING KEY

TOOK CAR TO DEALERSHIP FOR RECALL SERVICE ON DRIVER AIRBAG MODULE, AFTER DRIVING AWAY ONCE JOB WAS FINISHED NOTICED I WAS UNABLE TO TURN STEERING WHEEL AND THE STEERING WANTED TO LOCK WHILE DRIVING.SRS LIGHT REMAINED ON. SMOKE CAME OUT FROM UNDER THE HOOD AND CAR WAS NOT OVERHEARING, I CALLED DEALERSHIP AND SERVICE ADVISOR WAS GONE AND WAS NOT OFFERED ANY ADDITIONAL HELP. I DROVE CAR SLOWLY TO MY HOME AND PARKED IT ON THE STREET BECAUSE I WAS UNABLE TO DRIVE TO THE DRIVEWAY. I OPENED HOOD AND SMOKE WAS COMING FROM POWER STEERING RESERVOIR AND ALSO LEAKING FLUID.I DID NOT HAVE ANY ISSUES DRIVING MY VEHICLE PRIOR TO THIS RECALL SERVICE. I WAS PUT ENDANGER ALONG WITH MY 2 KIDS AND NOW HAVING TO FIX OTHER COSTLY REPAIRS AND HAVE NO ADDITIONAL VEHICLE TO DRIVE. FLIE SIZE OF PICTURE EXCEEDS UPLOAD LIMITS.

DURING A NORMAL MORNING DRIVE ON A SIDE STREET (NON RESIDENTAL) I HAD SLOWED THE CAR WITH MY TWO PASSENGER TIRES IN THE DIRT AND DRIVER TIRES ON THE ROAD TO ABOUT 5 TO 10 MPH BEFORE PULLING BACK ON TO THE ROAD AND ACCELERATED BACK UP TO 45 MPH AS POSTED. WHILE DOING SO MY ESP SHUT OFF SO HOW AND I ENDED UP FISH TAILING OVER A CURB THROUGH A FENCE AND ON TO A GOLF COURSE IN WHICH THERE WAS EXTERNAL DAMAGE TO MY STEERING BODY SIDE PANELS EXTERIOR LIGHTING SIDE MIRROR TIRES AND LOWER CONTROL ARMS. RESULTING IN OVER 8K IN REPAIRS.

I OWN A 2007 MERCEDES BENZ C230 AND HAVE A FUEL SMELL THAT IS OVERPOWERING ESPECIALLY AFTER FUELING UP. HAS A RECALL BEEN ISSUED FOR THIS ONGOING PROBLEM WITH MANY OWNERS? CAN THIS CATCH ON FIRE???? *TR

The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no failure with the sunroof. The vehicle was repaired. After retrieving the vehicle, the vehicle failed to start while the temperature was 20 degrees. The vehicle was towed to the local dealer by AAA. The tow truck driver jump-started the vehicle and closed the sunroof. The dealer informed the contact that the sunroof was leaking, the battery needed to be replaced, and the solenoid was inoperable. The vehicle was not repaired. Additionally, the remote was inoperable. The passenger’s side mirror light was inoperable. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,000.

LOW BEAM DRIVER SIDE HEADLIGHT IS OUT AND GOES OUT WHEN REPLACING BULB. I ALWAYS TAKE MY CAR TO THE MERCEDES DEALERSHIP, WHERE I PURCHASED NEW IN 2007, FOR MAINTENANCE. SERVICE REP SAYS THE WIRING IN HEADLAMP IS CORROSIVE AND NEEDS REPLACING. MY HUSBAND LOOKED AT THE WIRES AND THEY SEEM TO HAVE MELTED. THE LIGHTS HAVE TO BE REPLACED AT $350 EACH (X2) AND THE LABOR AS WELL TO REMOVE THE BUMPER AND PUT IN THE NEW LIGHTS. THIS SEEMS TO BE AN ISSUE W/ THESE CARS AND NEEDS TO BE CORRECTED OR RECALLED. I'VE NEVER HEARD OF ANOTHER VEHICLE DOING THIS, NOR COSTING NEARLY $1000 TO REPLACE TWO HEADLIGHTS, WHICH IS CRUCIAL FOR SAFETY. I HAVE LOOKED TO SEE IF THERE ARE ANY RECALLS BUT HAVE NOT SEEN ANY. PLEASE ADVISE IF THERE ARE.

Hi my name is [XXX] my son's name is [XXX] we bought the car and had no problems tell recently my brother n his associates have been making it a part of there day to day basis to spice the wires to the ecu and the fuel tank and transmission was stolen now they put a stolen one in my car and it's messed up my ability to go over 20 or shift and my esp and abs srs lights are just going off like a Christmas tree . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE BRAKES FAILED WHILE DRIVING MY 2007MERCEDESBENZ.5TH TIME. I LEASED A MBENZ 2007 C230W FROM BILL USSERY MERCEDES JANUARY 2007.2 WEEKS FROM PURCHASE BROUGHT THE CAR INTO SERVICE TOLD THEM THE CAR WOULD SHAKE VIGOROUSLY WHEN PRESSING ON BRAKES TO SLOW DOWN FROM 40MPH OR MORE. TOLD NOTHING WAS WRONG. 2MONTHS LATER BROUGHT CAR BACK AND CAR WAS SHAKING WHEN BRAKING. CONFIRMED THE SHAKING AND BRAKE ROTORS BRAKE PADS,BRAKE DISCS WERE REPLACED,FRONT SUSPENSION LOOSE/TIGHTENED. THIS HAS OCCURRED NOW ON 5 SEPARATE OCCASSIONS. ONGOING SINCE FEBRUARY OF 2007. I FELT UNSAFE IN THE CAR. CALLED MBUSA ON 4 SEPARATE OCCASIONS BEGINNING IN OCTOBER TIL NOW. CLAIM WAS FILED AND I NEVER HEARD BACK. ON MAY OF 2008,MY BRAKES DID NOT WORK WHILE TRAVELING ON THE INTERSTATE. I WENT TO SLOW DOWN TO EXIT,NO BRAKES!CAR SHOOK WORSE THAN EVER!HAD THE CAR TOWED INTO MERCEDES. I WILL NOT DRIVE THAT CAR AGAIN!THEY REFUSE TO REPLACE THE CAR. ONCE AGAIN STATED THEY FIXED MY CAR,TO PICK IT UP OR STORAGE FEES WOULD BE CHARGED AND CAR IMPOUNDED. I REFUSE TO DRIVE A CAR THAT CAN INJURE OR KILL ME OR MY SON OR SOMEONE ELSE. THE SERVICE RECORDS ON THIS CAR CLEARLY STATE ALL OF THE ABOVE. MERCEDES BENZ REFUSES TO ACCEPT RESPONSIBILITY BLAMING ME AS THE CAUSE FOR THE ROTORS, BRAKE PADS AND DISCS TO BE REPLACED 5 TIMES IN LESS THAN ONE YEAR. THEY WON'T TEST DRIVE THE CAR ON THE INTERSTATE TO SIMULATE WHAT HAPPENED TO ME, BUT THEY WANT ME TO COME GET THE CAR AND DRIVE IT?I AM STILL WITHOUT A CAR AND I PAID FOR THIS LEASE IN FULL 2YRS. I WILL NEVER DRIVE IT AGAIN. NO ONE SHOULD HAVE TO DRIVE IT PERIOD!I HAVE NEVER HAD PROBLEMS WITH MERCEDES BENZ AND I LOVE THEIR CARS, BUT THIS ONE IN PARTICULAR IS DEFECTIVE. PLEASE HELP ME. THANKS. *TR

CAR BEING DRIVEN BY MY 24-YEAR OLD SON WITH COMPLETELY CLEAN DRIVERS RECORD NEAR HIS BUTLER UNIVERSITY HE ATTENDS ON MAIN ROAD 38TH STREET, INDIANAPOLIS A FLAT STRETCH, AT 3:00 PM AT SPEED LIMIT OF 45 MPH AND 1.5 BLOCKS AHEAD NOTICING RED LIGHT WENT TO BRAKE TO SLOW DOWN AND THE BRAKES COMPLETELY FAILED, FAILING TO STOP CAR, WHICH WENT THROUGH THE RED LIGHT AND INTO THE INTERSECTION INTO THE TRAFFIC. HE WAS ABLE TO DODGE AROUND THE FIRST CAR THAT WOULD HAVE T-BONED HIM AND SANDWICHED HIM AGAINST ANOTHER BUT COLLIDED WITH A TRUCK. VERY THANKFUL HIS INJURIES WERE NOT FATAL OR PERMANENT AND HE REMAINED CALM AND HANDLED THE CAR IN BEST POSSIBLE WAY. NO RED LIGHT ALERT ON INSTRUMENT PANEL AS TO ANYTHING BEING WRONG AND THIS CAR METICULOUSLY MAINTAINED AT MERCEDES DEALERSHIP. WITNESSES SAID ALSO SAW SMOKE COMING FROM BRAKES. NO BRAKE FUNCTION AT ALL. BRAKES PERFECTLY NORMAL BEFOREHAND IN PREVIOUS DRIVING AND IN TRAVELING FROM HIS STUDENT HOUSE THAT DAY. *TR

THE BRAKES FAILED WHILE DRIVING MY 2007MERCEDESBENZ.5TH TIME. I LEASED A MBENZ 2007 C230W FROM BILL USSERY MERCEDES JANUARY 2007.2 WEEKS FROM PURCHASE BROUGHT THE CAR INTO SERVICE TOLD THEM THE CAR WOULD SHAKE VIGOROUSLY WHEN PRESSING ON BRAKES TO SLOW DOWN FROM 40MPH OR MORE. TOLD NOTHING WAS WRONG. 2MONTHS LATER BROUGHT CAR BACK AND CAR WAS SHAKING WHEN BRAKING. CONFIRMED THE SHAKING AND BRAKE ROTORS BRAKE PADS,BRAKE DISCS WERE REPLACED,FRONT SUSPENSION LOOSE/TIGHTENED. THIS HAS OCCURRED NOW ON 5 SEPARATE OCCASSIONS. ONGOING SINCE FEBRUARY OF 2007. I FELT UNSAFE IN THE CAR. CALLED MBUSA ON 4 SEPARATE OCCASIONS BEGINNING IN OCTOBER TIL NOW. CLAIM WAS FILED AND I NEVER HEARD BACK. ON MAY OF 2008,MY BRAKES DID NOT WORK WHILE TRAVELING ON THE INTERSTATE. I WENT TO SLOW DOWN TO EXIT,NO BRAKES!CAR SHOOK WORSE THAN EVER!HAD THE CAR TOWED INTO MERCEDES. I WILL NOT DRIVE THAT CAR AGAIN!THEY REFUSE TO REPLACE THE CAR. ONCE AGAIN STATED THEY FIXED MY CAR,TO PICK IT UP OR STORAGE FEES WOULD BE CHARGED AND CAR IMPOUNDED. I REFUSE TO DRIVE A CAR THAT CAN INJURE OR KILL ME OR MY SON OR SOMEONE ELSE. THE SERVICE RECORDS ON THIS CAR CLEARLY STATE ALL OF THE ABOVE. MERCEDES BENZ REFUSES TO ACCEPT RESPONSIBILITY BLAMING ME AS THE CAUSE FOR THE ROTORS, BRAKE PADS AND DISCS TO BE REPLACED 5 TIMES IN LESS THAN ONE YEAR. THEY WON'T TEST DRIVE THE CAR ON THE INTERSTATE TO SIMULATE WHAT HAPPENED TO ME, BUT THEY WANT ME TO COME GET THE CAR AND DRIVE IT?I AM STILL WITHOUT A CAR AND I PAID FOR THIS LEASE IN FULL 2YRS. I WILL NEVER DRIVE IT AGAIN. NO ONE SHOULD HAVE TO DRIVE IT PERIOD!I HAVE NEVER HAD PROBLEMS WITH MERCEDES BENZ AND I LOVE THEIR CARS, BUT THIS ONE IN PARTICULAR IS DEFECTIVE. PLEASE HELP ME. THANKS. *TR

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT WARMER WAS PROGRESSIVELY BECOMING HOTTER THAN EXPECTED. THE LAST TIME THE SEAT WARMER WAS BEING USED IT BURNED A HOLE THROUGH THE LEATHER MATERIAL ON THE SEAT AND BURNED THE PASSENGER'S, THE CONTACT'S WIFE, LEG. MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

DURING A NORMAL MORNING DRIVE ON A SIDE STREET (NON RESIDENTAL) I HAD SLOWED THE CAR WITH MY TWO PASSENGER TIRES IN THE DIRT AND DRIVER TIRES ON THE ROAD TO ABOUT 5 TO 10 MPH BEFORE PULLING BACK ON TO THE ROAD AND ACCELERATED BACK UP TO 45 MPH AS POSTED. WHILE DOING SO MY ESP SHUT OFF SO HOW AND I ENDED UP FISH TAILING OVER A CURB THROUGH A FENCE AND ON TO A GOLF COURSE IN WHICH THERE WAS EXTERNAL DAMAGE TO MY STEERING BODY SIDE PANELS EXTERIOR LIGHTING SIDE MIRROR TIRES AND LOWER CONTROL ARMS. RESULTING IN OVER 8K IN REPAIRS.

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ C230. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE SEAT WARMER WAS ACTIVATED AND THERE WAS SMOKE COMING FROM THE SEAT. THE CONTACT NOTICED THAT THE SEAT HAD CAUGHT FIRE. THE FIRE EXTINGUISHED ITSELF. THE CONTACT SUSTAINED RIGHT HIP INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATING ELEMENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ C230. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED FOR A SEAT BELT RECALL. THE VEHICLE WAS REPAIRED; HOWEVER, THE SEAT BELT FAILED TO LOCK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,388.

I WAS DRIVING DOWN HIGHWAY 50 IN SACRAMENTO, CALIFORNIA, IN A 2007 C230 MERCEDES BENZ, WHEN I RAN OVER AN OBJECT. THE RIGHT REAR TIRE IMMEDIATELY WENT FLAT. I DROVE TO A TIRE FACILITY AND HAD THE TIRE EXCHANGED FOR THE SPARE. THE TIRE FACILITY SUGGESTED I TAKE THE CAR TO MERCEDES BENZ. ON THE WAY TO MERCEDES BENZ I STOPPED AT AN AUTOMOBILE REPAIR SHOP AND HAD THE TIRE AND RIM INSPECTED. THE MIDDLE OF THE RIM WAS CRACKED AND RUPTURED. THE SHOP OWNER STATED HE HAD BEEN IN THE AUTO REPAIR BUSINESS FOR 30 YEARS AND HAD NEVER SEEN A RIM FAILURE OF THAT TYPE. *AK I TOOK THE VEHICLE TO MERCEDES BENZ SACRAMENTO AND THE SERVICEMAN TOLD ME TIRES AND RIMS WERE NOT COVERED UNDER WARRANTY. HE DID NOT EVEN BOTHER TO TAKE THE TIRE OUT OF THE TRUNK. I SAID I WISHED TO SPEAK TO THE SERVICE MANAGER. HE INFORMED ME THE SERVICE MANAGER WASN'T IN. I SAID I WOULD MAKE AN APPOINTMENT TO SEE THE SERVICE MANAGER - THAT I HAD CONCERNS ABOUT THE RIM FAILURE. WHEN I MET WITH THE SERVICE MANAGER, I VOICED MY CONCERNS REGARDING THE RIM. THE SERVICE MANAGER CALLED ME LATER IN THE AFTERNOON AND STATED THE DAMAGE WOULD BE AT MY COST AND WASN'T COVERED UNDER WARRANTY. I INQUIRED WHY THIS WASN'T COVERED UNDER WARRANTY BECAUSE I WAS ONLY 4 MONTHS INTO THE LEASE OF THIS NEW CAR. THE ANSWER WAS TIRES AND RIMS ARE NOT COVERED UNDER WARRANTY UNDER ANY CIRCUMSTANCE'S LEFT A VOICE MAIL MESSAGE FOR GENERAL MANAGER OF MERCEDES BENZ SACRAMENTO TO CALL ME REGARDING THIS RIM FAILURE AND MY CONCERNS. HE CALLED ME BACK AND DEFENDED THE SERVICE TECHNICIAN AND SERVICE MANAGER'S DECISIONS TO GIVE THE STOCK ANSWER IT WAS NOT COVERED UNDER WARRANTY. I POINTED OUT TO THE GENERAL MANAGER THAT MY CONCERN WAS THE RIM HAD RUPTURED AND CRACKED AND THAT THIS WAS A NEW VEHICLE. I FELT MY CONCERNS WERE BEING IGNORED BY THE SERVICE DEPARTMENT. MR. CROWLEY DID NOT SEEM TO BE OF THE SAME OPINION. THE TIRE AND RIM WERE BEING REPLACED AT A FACILITY OTHER THAN MERCEDES BENZ. *AK

ON AT LEAST FIVE OCCASIONS, THE VEHICLE HAS BEEN UNABLE TO ADVANCE OUT OF FIRST GEAR OR EXCEED 25 MPH DESPITE DEPRESSING THE ACCELERATOR. THIS HAS PRESENTED A SAFETY ISSUE FOR IT HAS OCCURRED INTERMITTENTLY AND MIGHT AS ONE IS ENTERING A HIGHWAY OR EXPRESSWAY WITH VEHICLES RAPIDLY APPROACHING FROM BEHIND. *TR