RoadVitals

1998 Mercedes-Benz E 300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Nov 19, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
2 injuries, 0 deaths reported

Overview

Our database contains 9 NHTSA owner-reported complaints for the 1998 Mercedes-Benz E 300, most frequently naming the engine, exterior lighting and suspension categories. 1 NHTSA investigation names it; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine430.8%
  • Exterior lighting215.4%
  • Suspension215.4%
  • Seat belts17.7%
  • Steering17.7%
  • Tires & wheels17.7%
  • Fuel system17.7%
  • Other / unspecified17.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07021ClosedPreliminary Evaluation

FRONT SUSPENSION COIL SPRING EJECTION

Opened Apr 19, 2007
Closed Aug 9, 2007

ODI HAS FOCUSED THIS INVESTIGATION ON ASSESSING THE RISKS POSED BY A SEPARATED SPRING AS (1) A ROAD HAZARD AND (2) THE POTENTIAL FOR VEHICLE CONTROL TO BE COMPROMISED AFTER THE FRONT COIL SPRING HAS BEEN EJECTED FROM ITS INTENDED POSITION IN THE VEHICLE.BOTH RISKS ARE ASSOCIATED WITH CORROSION, FLEXING, AND FRACTURE OF THE UPPER FRONT SUSPENSION MOUNTING BRACKET.TIME-IN-SERVICE FAILURE RATES ARE NOTABLY HIGHER IN SALT BELT STATES SINCE CORROSION IS A PRIMARY CONTRIBUTOR TO THE FAILURE MODE.SINCE A NUMBER OF INCIDENTS HAVE OCCURRED WHILE THE VEHICLE WAS BEING OPERATED, ODI IS SKEPTICAL THAT OWNERS CAN ALWAYS DETECT THE SUBTLE SIDE TO SIDE DIFFERENCE IN RIDE HEIGHT AND/OR INSPECT OR NOTICE THAT THE UPPER SUSPENSION BRACKET HAS BEEN COMPROMISED BY CORROSION.(1) ROAD HAZARD - ALTHOUGH THE (APPROX. 7 LB.) FRONT SUSPENSION SPRING THAT MAY BE EJECTED AT HIGHWAY SPEEDS COULD POSE A SERIOUS ROAD HAZARD TO PEDESTRIANS AND OTHER VEHICLES, THE OCCURRENCE RATE HAS BEEN LOW (.03% BASED ON 51 REPORTED INCIDENTS OCCURRING AND AN INITIAL POPULATION OF 172,781 VEHICLES AFTER 9 - 12 YEARS OF USE / EXPOSURE) AND THERE ARE NO KNOWN INJURIES, FATALITIES, OR PROPERTY DAMAGE REPORTS DUE TO AN EJECTED SPRING.ALSO, MANY OF THE 51 INCIDENTS OCCURRED AT LOW SPEED OR WHILE THE VEHICLE WAS STOPPED OR PARKED.(2) VEHICLE CONTROL - VEHICLE HANDLING AND CONTROL COULD BE AFFECTED BY THE FRACTURE OF THE UPPER SUSPENSION MOUNT AND/OR THE ASSOCIATED SPRING EJECTION.ODI FIRST IDENTIFIED ITS CONCERN ABOUT CORROSION IN THE UPPER SUSPENSION BRACKET OF SUBJECT VEHICLES IN 2002, AT WHICH TIME MERCEDES PROVIDED A VIDEO THAT SHOWED THAT A VEHICLE COULD BE STEERED, STOPPED, AND CONTROLLED THROUGH VARIOUS MANEUVERS AT HIGH SPEEDS WITH A FRONT COIL SPRING COMPLETELY MISSING FROM THE VEHICLE. DURING PE07-021, IN ADDITION TO REVIEWING THE 2002 VIDEO-TAPE, ODI ENGINEERS DROVE AN EXEMPLAR VEHICLE WITH THE SPRING REMOVED AND SIMULATED VARIOUS COMBINATIONS OF STEERING ANGLES TO ASSESS WHETHER THERE WERE ANY POSSIBLE CONDITIONS / DISPLACEMENTS IN WHICH THE SEPARATED SPRING MIGHT INTERFERE WITH THE WHEELS. IN A VEHICLE WITH THE FRONT SPRING REMOVED, THE TOP OF THE WHEEL CAN LIGHTLY CONTACT THE BOTTOM AREA OF THE WHEEL FENDER DURING HIGH ANGLE TURNS TYPICALLY ASSOCIATED WITH SLOWER SPEED MANEUVERS SUCH AS CITY DRIVING. THE LIGHT TIRE CONTACT GENERATED AN OBVIOUS GRINDING NOISE AND WOULD LIKELY ABRADE OR BEND THE EDGE OF THE FENDER WITH CONTINUED USE.HOWEVER, THE EXTENT OF THE INTERFERENCE WAS NOT SUFFICIENT TO AFFECT VEHICLE STEERING AND DOES NOT OCCUR AT SMALLER TURNING ANGLES ASSOCIATED WITH HIGHWAY DRIVING.ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF FUTURE CIRCUMSTANCES WARRANT.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecifiedSteeringSuspension
Filed Nov 19, 2023

The front driver side coil spring ejected out while driving, causing the front of the car to dive down on the driver side. I do have the parts that came out. Luckily I had just got off of the freeway and was only going around 10 mph when it happened and no one was hurt. I'm sure at hwy speeds you could potentially lose control. This issue just happened today 11/19/23 and no repair shops, insurance or agencies have been notified. This is the first report of my problem. There were no warning signs noticed prior to the failure.

NHTSA ID
11555921
Incident
Nov 19, 2023
Suspension
Filed May 28, 2013

TL* THE CONTACT OWNS A 1998 MERCEDES BENZ 300E. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A LOUD NOISE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE TOP FRONT SPRING MOUNT FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. *TR

NHTSA ID
10513726
Incident
May 23, 2013
Mileage
200,000 mi
Engine
Filed Jul 18, 2004
Crash reported

I WAS DRIVING IN THE MIDDLE LANE OF A 3 LANE EASTBOUND INTERSTATE 10 IN GULFPORT, MS IN A LIGHT RAIN ( IT HAD BEEN HEAVY 2 HOURS BEFORE ) WITH CRUISE CONTROL ON AT 65 MPH. I HAD JUST COME OVER THE LORRAINE COWEN (SPELLING?) EXIT AND A LITTLE AFTER THE CAR WAS ON THE FLAT ROAD, THE CAR WITHOUT WARNING SPUN 180 DEGREES AND WE WERE BACKWARD ON THE INTERSTATE. SEEING THE TRACKS ON THE SHOULDER THE NEXT DAY, THE CAR CAME OFF THE INTERSTATE BACKWARDS AT ABOUT A 15 TO 20 DEGREE ANGLE, SPUN ANOTHER 270 DEGREES AT THE LOWER EXTENT OF THE CLEARED EMBANKMENT, AND WENT INTO THE WOODS. IT MIRACULOUSLY MISSED ALL LARGE TREES AND THE 3 PASSENGERS SUSTAINED NO INJURIES AT ALL. NO AIR BAGS DEPLOYED AS THERE WAS NO SEVERE IMPACT, THE MOST SEVERE AREA OF IMPACT DAMAGE BEING SOMEWHILE IN THE RIDE HITTING THE LEFT REAR DOOR AREA MORE SEVERELY, AS THE LARGEST DENT WAS THERE. THE SPIN-OUT WAS NOT PROCEEDED BY ANY HYDROPLANING FROM THE FRONT END. THERE WAS NO EVIDENCE OF POOLED WATER ON THE ROAD AT THAT POINT. I WAS COMPLETELY BAFFLED AT WHY WHEN GOING ABSOLUTELY STRAIGHT, WITH NO BRAKE OR WHEEL MOVEMENTS AND NOT ENCOUNTERING NOTABLE WATER, THE CAR SHOULD SUDDENLY SPIN. AFTER THINKING ABOUT THIS, I THEORIZE THAT THE CAR PICKED UP SPEED GOING DOWNHILL FROM THE ELEVATED OVERPASS OF THE ROAD CROSSING THE INTERSTATE. THE AREA OF SPIN OUT WOULD BE CONSISTENT WITH WHEN THE SLOWING CAR WOULD HAVE AGAIN GOTTEN POWER FROM THE CRUISE CONTROL. THE CAR WAS AN E300 TURBODIESEL AND IT ON ACCELERATION FROM STARTING HAS ALWAYS HAD A TURBO LAG WITH A VERY NOTICEABLE BURST OF POWER WHEN THE TURBO COMES IN. IT IS NOT LIKE THE OTHER DIESELS I HAVE HAD IN THAT IT DELIVERS CONSIDERABLE TORQUE--243 FT.LB.@ 2600 RPM. I HYPOTHESIZE THAT THE SUDDEN APPLICATION OF TORQUE ON THE WET ROAD THREW THE REAR END AROUND. IF THIS PROBLEM HAS BEEN ENCOUNTERED IN OTHER CASES, AT THE LEAST, A WARNING TO NEVER USE THE CRUISE CONTROL IN THE RAIN SHOULD BE PUT OUT. I HAVE GIVEN UP CRUISE CONTROL FOR GOOD.

NHTSA ID
10081309
Incident
May 12, 2004
Mileage
65,000 mi
Engine
Filed Apr 29, 2004

WHILE TRAVELING AT ANY SPEED VEHICLE STALLED, CONSUMER LOST CONTROL OF THE VEHICLE. MANUFACTURER FAILED TO PROVIDE A SUGGESTIVE REMEDY, AND THE DEALER WAS NOT ABLE TO DUPLICATE PROBLEM. THIS HAS BEEN GOING ON FOR SEVERAL YEARS. *AK

NHTSA ID
10071820
EngineFuel systemSeat belts
Filed Mar 5, 2004
Crash reported2 injuries reported

UNINTENDED SUDDEN ACCELERATION RESULTING IN CRASH, RESULTING FROM OIL INTO INTAKE FROM SEAL ON TURBO CHARGER. CAR HAD BEEN ROUTINELY SERVICED 5 DAYS PRIOR, WITH ERROR MESSAGE ON AIR MASS SENSOR. PART WAS REPLACED. THIS ERROR MESSAGE ALSO OCCURRED 15 MONTHS BEFORE, AND WAS ALSO REPLACED THEN. CAR HAD BEEN RUNNING NORMAL PRIOR TO BOTH SERVICING. NO ENGINE INDICATOR WARNINGS EVER CAME ON PRIOR TO CRASH. SEAT BELT APPARATUS ALSO BROKE UPON IMPACT ON DRIVERS SIDE WHEN MY HEAD STRUCK IT. *JB

NHTSA ID
10060517
Incident
Nov 19, 2003
Mileage
106,223 mi
Engine
Filed Nov 21, 2002

CONSUMER ATTEMPTED TO START VEHICLE WITH NO SUCCESS. CHECKED OIL AND DIPSTICK WAS DRY. CONSUMER ADDED ADDITIONAL OIL AND VEHICLE STARTED. RECHECKED OIL AND REALIZED THAT IT WAS OVERFILLED. TOOK VEHICLE TO DEALER WHO DIAGNOSED CAR HAS A DEFECTIVE "SHUT-OFF VALVE". DEALER INFORMED CONSUMER THAT IF CAR IS PARKED ON AN INCLINE THE OIL AND FUEL WILL DRAIN TO AN AREA OUTSIDE OF "SHUT OFF VALVE" MAKING THE CAR "THINK" IT HAS NO OIL OR FUEL. CONSUMER STATED CONTACTED MANUFACTURER WHO ACKNOWLEDGED THAT PROBLEM DOES EXIST. TS

NHTSA ID
8023098
Incident
Nov 14, 2002
Tires & wheels
Filed Feb 7, 2002

TIRE ON LEFT REAR OF VEHICLE BLEW OUT. TIRE WAS LESS THEN ONE YEAR OLD AND HAD ONLY 25,000 MILES ON IT. MICHELIN INSISTED IT WAS A ROAD HAZARD EVEN THOUGH TIRE WAS LEFT REAR. *AK (TIRESIZE: 215/55R-16)

NHTSA ID
757925
Incident
Nov 15, 2001
Exterior lighting
Filed Jan 15, 1998

CERTAIN NEW MERCEDES HAVE HEADLIGHTS WITH A BLUE TINT WHICH CAUSES A SAFETY HAZARD TO OTHER DRIVERS BECAUSE OF THE BRIGHTNESS AND GLARE.

NHTSA ID
528917

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI42.47-P-067502

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

LI54.65-P-072065

ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

LI27.50-P-071658

POWER TRAIN

Harsh engagement when changing gear range from P to D or R

LI27.50-P-049281

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

LI32.22-P-071495

ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

LI46 35-P-070153

STEERING

Assessment of actuating and operating noise from steering

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz E 300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2019298059.0
2018327054.1
201713116161.0
2016111
2009200
2002100
2001200
1999130137.6
1998Viewing901
1997801
1996100
1995600

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.