RoadVitals

1999 Mercedes-Benz E 300

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jun 15, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 13 NHTSA owner-reported complaints for the 1999 Mercedes-Benz E 300, most frequently naming the suspension, brakes and driver assistance categories. 1 NHTSA investigation names it; and 21 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension426.7%
  • Brakes213.3%
  • Driver assistance213.3%
  • Transmission213.3%
  • Exterior lighting16.7%
  • Engine16.7%
  • Electrical16.7%
  • Airbags16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07021ClosedPreliminary Evaluation

FRONT SUSPENSION COIL SPRING EJECTION

Opened Apr 19, 2007
Closed Aug 9, 2007

ODI HAS FOCUSED THIS INVESTIGATION ON ASSESSING THE RISKS POSED BY A SEPARATED SPRING AS (1) A ROAD HAZARD AND (2) THE POTENTIAL FOR VEHICLE CONTROL TO BE COMPROMISED AFTER THE FRONT COIL SPRING HAS BEEN EJECTED FROM ITS INTENDED POSITION IN THE VEHICLE.BOTH RISKS ARE ASSOCIATED WITH CORROSION, FLEXING, AND FRACTURE OF THE UPPER FRONT SUSPENSION MOUNTING BRACKET.TIME-IN-SERVICE FAILURE RATES ARE NOTABLY HIGHER IN SALT BELT STATES SINCE CORROSION IS A PRIMARY CONTRIBUTOR TO THE FAILURE MODE.SINCE A NUMBER OF INCIDENTS HAVE OCCURRED WHILE THE VEHICLE WAS BEING OPERATED, ODI IS SKEPTICAL THAT OWNERS CAN ALWAYS DETECT THE SUBTLE SIDE TO SIDE DIFFERENCE IN RIDE HEIGHT AND/OR INSPECT OR NOTICE THAT THE UPPER SUSPENSION BRACKET HAS BEEN COMPROMISED BY CORROSION.(1) ROAD HAZARD - ALTHOUGH THE (APPROX. 7 LB.) FRONT SUSPENSION SPRING THAT MAY BE EJECTED AT HIGHWAY SPEEDS COULD POSE A SERIOUS ROAD HAZARD TO PEDESTRIANS AND OTHER VEHICLES, THE OCCURRENCE RATE HAS BEEN LOW (.03% BASED ON 51 REPORTED INCIDENTS OCCURRING AND AN INITIAL POPULATION OF 172,781 VEHICLES AFTER 9 - 12 YEARS OF USE / EXPOSURE) AND THERE ARE NO KNOWN INJURIES, FATALITIES, OR PROPERTY DAMAGE REPORTS DUE TO AN EJECTED SPRING.ALSO, MANY OF THE 51 INCIDENTS OCCURRED AT LOW SPEED OR WHILE THE VEHICLE WAS STOPPED OR PARKED.(2) VEHICLE CONTROL - VEHICLE HANDLING AND CONTROL COULD BE AFFECTED BY THE FRACTURE OF THE UPPER SUSPENSION MOUNT AND/OR THE ASSOCIATED SPRING EJECTION.ODI FIRST IDENTIFIED ITS CONCERN ABOUT CORROSION IN THE UPPER SUSPENSION BRACKET OF SUBJECT VEHICLES IN 2002, AT WHICH TIME MERCEDES PROVIDED A VIDEO THAT SHOWED THAT A VEHICLE COULD BE STEERED, STOPPED, AND CONTROLLED THROUGH VARIOUS MANEUVERS AT HIGH SPEEDS WITH A FRONT COIL SPRING COMPLETELY MISSING FROM THE VEHICLE. DURING PE07-021, IN ADDITION TO REVIEWING THE 2002 VIDEO-TAPE, ODI ENGINEERS DROVE AN EXEMPLAR VEHICLE WITH THE SPRING REMOVED AND SIMULATED VARIOUS COMBINATIONS OF STEERING ANGLES TO ASSESS WHETHER THERE WERE ANY POSSIBLE CONDITIONS / DISPLACEMENTS IN WHICH THE SEPARATED SPRING MIGHT INTERFERE WITH THE WHEELS. IN A VEHICLE WITH THE FRONT SPRING REMOVED, THE TOP OF THE WHEEL CAN LIGHTLY CONTACT THE BOTTOM AREA OF THE WHEEL FENDER DURING HIGH ANGLE TURNS TYPICALLY ASSOCIATED WITH SLOWER SPEED MANEUVERS SUCH AS CITY DRIVING. THE LIGHT TIRE CONTACT GENERATED AN OBVIOUS GRINDING NOISE AND WOULD LIKELY ABRADE OR BEND THE EDGE OF THE FENDER WITH CONTINUED USE.HOWEVER, THE EXTENT OF THE INTERFERENCE WAS NOT SUFFICIENT TO AFFECT VEHICLE STEERING AND DOES NOT OCCUR AT SMALLER TURNING ANGLES ASSOCIATED WITH HIGHWAY DRIVING.ODI HAS NOT IDENTIFIED A SAFETY RELATED DEFECT TREND AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF FUTURE CIRCUMSTANCES WARRANT.

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jun 15, 2016

THE FRONT RIGHT COIL SPRING PERCH FAILED DUE TO RUST WHICH CAUSED THE SUSPENSION TO DROP TO THE GROUND ON THAT SIDE. THE COIL SPRING FELL OUT AND ROLLED DOWN THE STREET. I HAD THE CAR TOWED TO A WELDER AND FIXED THE PERCH. THIS LUCKILY HAPPENED ON A LOW SPEED ROAD, WHERE I COULD SAFELY PULL OVER WITH A BOTTOMED OUT SUSPENSION. THE CAR WAS TRAVELLING STRAIT DURING THE INCIDENT.

NHTSA ID
10874486
Incident
Jul 11, 2015
Mileage
135,000 mi
Suspension
Filed Jun 15, 2016

MY FRONT LEFT CONTROL ARM SHEARED OFF JUST AFTER PULLING OFF THE HIGHWAY. LUCKILY, I WAS PARKING THE VEHICLE WHEN IT RIPPED OFF. I WAS TRAVELLING AT 65 MPH MINUTES BEFORE COMPLETE FAILURE. THE STEERING DID FEEL STRANGE ON THE HIGHWAY BEFORE. THIS EVEN RESULTED IN THE FRONT WHEEL DISCONNECTING FROM THE CAR COMPLETELY. A QUICK EXAMINATION OF THE SUSPENSION ASSEMBLY REVEALED THAT THE CONTROL ARM SHEARED COMPLETELY OFF AT THE WELD OF THE LOWER BALL JOINT. THE CONTROL ARM SHEARED WHILE THE CAR WAS IN REVERSE, BACKING INTO A PARKING SPACE. THE VEHICLE HAD 129,273 MILES ON IT WHEN THE INCIDENT OCCURRED. 1999 MERCEDES-BENZ E300 TURBODIESEL.

NHTSA ID
10874484
Incident
Nov 14, 2014
Mileage
129,273 mi
ElectricalExterior lighting
Filed Jan 12, 2015

THE WIRING INSULATION INSIDE OF THE HEADLIGHT HAS DEGRADED AND CRUMBLED LEAVING ONLY THE BARE COPPER WIRE SHOWING. THESE WIRES HAVE SHORTED GOING OVER BUMPS CAUSING A LOSS OF LIGHT TO OCCUR. *TR

NHTSA ID
10671712
Incident
Jan 12, 2015
Suspension
Filed Jun 17, 2014

1999 MERCEDES BENZ E-300. CONSUMER WRITES IN REGARDS TO VEHICLE SUSPENSION COLLAPSE. *SMD THE CONSUMER STATED THE SUSPENSION COLLAPSED AFTER HITTING A BUMP IN THE ROAD. HE AND HIS WIFE HEARD A FEW LOUD THUDS, A FEW SECONDS APART AS SOME THINGS STRUCK THE BOTTOM OF THE VEHICLE. WHEN THE CONSUMER REMOVED THE TIRE AND EXAMINED THE VEHICLE, HE COULD SEE THE LEFT FRONT SPRING PERCH WAS RIPPED LOOSE WHERE THE SPOT WELDING WAS WEAKENED BY RUST. HE COULD ALSO SEE THAT THE SPRING, TOGETHER WITH ANY RELATED HARDWARE, WAS MISSING. THE CONSUMER BELIEVED THE SEALING MATERIAL WAS NOT CAPABLE OF KEEPING WATER OUT OF THE SPOT WELD AREA. INSTEAD, MOISTURE WAS RETAINED IN THE SPOT WELD AREA, ALLOWING RUST TO FORM. THE RUST EVENTUALLY BROKE THE SPOT WELD. WHEN THE SPOT WELD FAILED, THE SPRING NO LONGER SUPPORTED THE VEHICLE AND THE SUSPENSION COLLAPSED. JB

NHTSA ID
10597179
Incident
May 25, 2014
Suspension
Filed Aug 22, 2011

1999 MERCEDES BENZ E300TD FAULTY UPPER COIL SPRING SUPPORT DESIGN. MY VEHICLE WAS PARKED IN A GROCERY STORE PARKING LOT WHEN THE LEFT UPPER SPRING MOUNT SIMPLY COLLAPSED. THE CAR DROPPED DOWN AND THE COIL SPRING FELL OFF.IT HAD TO BE TOWED TO A REPAIR FACILITY AS IT WAS RENDERED INOPERABLE. MOMENTS EARLIER I HAD BEEN AT 70 MPH DOWN THE HIGHWAY.I FEEL EXTREMELY LUCKY TO BE ALIVE! HAD THIS HAPPENED WHILE I WAS TRAVELING AN ACCIDENT INVESTIGATOR WOULD BE FILING THIS REPORT. I DID NOTHING UNUSUAL TO CAUSE THIS EVENT.THE VEHICLE HAS ABOUT 151,000 MILES ON IT AND THESE VEHICLES ARE CLAIMED TO BE ABLE TO LAST FOR 400-500,000 MILES. I HAVE READ ON THE INTERNET THAT THIS A COMMON PROBLEM WITH THIS VINTAGE OF MERCEDES VEHICLES. LOOKING AT THE DESIGN, THE MATERIAL HAS NO CORROSION ALLOWANCE FOR A PART THAT IS LOCATED IN AN AREA THAT IS SUBJECT TO A DAMP ENVIRONMENT. IT IS EXTREMELY THIN AND THE METHOD OF ATTACHMENT ENCOURAGES RUSTING, EXACERBATING THE PROBLEM. FOR ME, THE CONSEQUENCES WERE INCONVENIENCE AND FINANCIAL LOSS. OTHERS MAY NOT BE SO FORTUNATE, AND THAT IS WHY I BRING IT TO YOUR ATTENTION. MANY OTHERS HAVE ALSO COMPLAINED TO YOU REGARDING THIS SITUATION. I HAD THE VEHICLE REPAIRED AND DROVE IT HOME, AS I WAS 900 MILES AWAY WHEN THIS HAPPENED. I HAVE THE OLD PART IN MY POSSESSION AND AM PROCEEDING TO REPLACE THE RIGHT SIDE BRACKET AS A PRECAUTION. PLEASE ACT ON THIS COMPLAINT BEFORE SOMEONE IS KILLED. *TR

NHTSA ID
10421040
Incident
Aug 13, 2011
Mileage
151,000 mi
Brakes
Filed Jul 1, 2008

THE BRAKE LIGHT CAME ON THAT SAID BRAKE FLUID IS BELOW MINIMAL CHECK . I CHECKED AND ADDED BRAKE FLUID. THE NEXT DAY WHILE DRIVING THE LIGHT CAME ON AGAIN. I CONTACTED ATLANTA CLASSIC CARS, HAD THE VEHICLE TOWED. I WAS TOLD THAT THE ABS/ASR HYDRAULIC UNIT WAS LEAKING. UPON RESEARCHING I CAME UPON SOME INFORMATION THAT IS RELATED TO MY SITUATION. THE COST TO REPLACE THE SYSTEM WAS 2048.30, THERE WAS A RECALL OF THE E-CLASS IN FOREIGN COUNTRIES WHERE THE VEHICLE IS USED AS A TAXI CAB. THE SERVICE ADVISOR TOLD ME THAT THIS SITUATION HAD NEVER OCCURRED. MY VEHICLE IS A 1999 -E 300 DW WITH 167,755 MILES I HAVE HAD ALL SERVICES DONE BY AUTHORIZED MERCEDES-BENZ DEALERS. I AM REGISTERING THIS COMPLAINT BASED ON A LETTER DATED APRIL 30, 2004 FROM MERCEDES-BENZ USA. PART 579 FOREIGN DEFECT REPORT . *TR

NHTSA ID
10232957
Incident
Jun 24, 2008
Mileage
167,755 mi
Transmission
Filed Jun 24, 2008

TL*THE CONTACT OWNS A 1999 MERCEDES BENZ 300E. WHILE ATTEMPTING TO PUT THE VEHICLE INTO GEAR, SHE HEARD A GRINDING NOISE. SHE PULLED OVER AND TRIED TO SHIFT INTO REVERSE AND WAS UNSUCCESSFUL. AFTER TURNING THE VEHICLE OFF SHE WAS ABLE TO SHIFT INTO REVERSE; HOWEVER, THE GRINDING NOISE CONTINUED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED SERVICE MECHANIC AND THEN TO DEALER. THE DEALER STATED THAT THE TRANSMISSION WAS FULL OF SHAVINGS AND TO INSTALL A REBUILT TRANSMISSION. THE OWNER'S MANUAL INDICATED THAT FLUID CHECKS AND CHANGES FOR TRANSMISSION WERE NOT REQUIRED AS THE DIPSTICK WAS OMITTED. IN 2005 THE DEALER GAVE HER DOCUMENT S100.20-P-0022A WHICH INDICATED THAT FLUID CHECKS AND CHANGES WERE REQUIRED. HER CONCERN WAS THAT SHE WAS NOT UPDATED WITH THE NEW DOCUMENT WHICH MAY HAVE PREVENTED THE TRANSMISSION FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 115,000.

NHTSA ID
10232188
Incident
May 11, 2008
Mileage
115,000 mi
Engine
Filed Aug 4, 2007

ENGINE FAILURE DURING NORMAL DRIVING IN TRAFFIC IN MY 1999 MERCEDES E300 TURBO DIESEL. BOTH IN INDEPENDENT REPAIR SHOP AND DEALER IN FT. MYERS CAN NOT FIND AND FIX THIS PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM AND TRAFFIC HAZARD. *TR

NHTSA ID
10198500
Incident
Aug 4, 2007
Mileage
109,315 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI42.47-P-067502

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); SERVICE BRAKES, HYDRAULIC

If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit

LI54.65-P-072065

ELECTRICAL SYSTEM

Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)

LI27.50-P-071658

POWER TRAIN

Harsh engagement when changing gear range from P to D or R

LI27.50-P-049281

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Harsh engagement when changing gear range from P to D

LI32.22-P-071495

ELECTRICAL SYSTEM

AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster

LI46 35-P-070153

STEERING

Assessment of actuating and operating noise from steering

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz E 300 by model year
YearComplaintsRecallsInvestigationsIssue Index
2019298059.0
2018327054.1
201713116161.0
2016111
2009200
2002100
2001200
1999Viewing130137.6
1998901
1997801
1996100
1995600

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.