Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2007 Mercedes-Benz E350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I TURNED ON THE HEATED SEATS IN MY CAR AND A STRANGE BURNING SMELL FILLED THE CAR. I IMMEDIATELY TURNED THEM OFF. WHEN I GOT HOME AND TOOK MY COAT OFF THERE WAS A LARGE BURN WHOLE ON THE BACK OF MY COAT. I WENT AND CHECKED THE SEATS AND THERE WAS A LARGE WHOLE BURNED THRU THE SEAT IN THE SAME AREA AS MY COAT WAS.I WAS IN MOTION WHEN THIS HAPPENED
I HAVE HAD MULTIPLE PROBLEMS WITH MY VEHICLE, MAINLY WITH SUSPENSION AND WITH THE FUEL SYSTEM. I HAD THEM REPLACE THE FUEL SYSTEM IN 3/13 AND ONCE AGAIN I AM HAVING PROBLEMS WITH LEAKAGE IN THE FUEL SYSTEM. *TR
APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR
MY WIFE WAS DRIVING WHEN SHE SMELLED SOMETHING BURNING AND THEN FELT SOMETHING BURNING, SHE PULLED OVER AND JUMPED OUT TO CHECK AND FOUND THE SEAT WARMER HAD MALFUNCTIONED AND BURNED THROUGH THE BACK PORTION OF THE SEAT. HER SHIRT HAD A SLIGHT BURN TO IT AND SMOKE COVERED INTERIOR OF THE CAR. THE HOLE IN THE SEAT IS ABOUT THE SIZE OF A CIGARETTE BURN BUT DEEPER. SHE TOOK IT TO THE IMPORT REPAIR SHOP WHO DISCONNECTED THE POWER SOURCE WIRE TO THE SEAT HEATER FOR SAFETY. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES- BENZ E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER'S SEAT CAUGHT FIRE AND A HOLD WAS BURNED IN THE SEAT. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR
BEGINNING AT APPROXIMATELY 60,500 MILES MY 2007 MERCEDES BENZ E350 4MATIC SEDAN DEVELOPED A STRONG GASOLINE ODOR INSIDE THE VEHICLE. THIS SMELL PROGRESSIVELY GOT STRONGER AND UPON INSPECTION AT THE DEALERSHIP IT WAS FOUND THAT THE SENDING UNITS ATTACHED TO THE FUEL TANKS BELOW THE REAR DRIVER'S SIDE AND PASSENGER SIDE SEATS WERE LEAKING FUEL THROUGH A FAULTY SEAL CAUSING THE FUEL TO ABSORB INTO THE SEAT CUSHION. THIS LIKELY CREATED A POTENTIAL FIRE HAZARD INSIDE THE CABIN OF THE VEHICLE, PARTICULARLY IN THE REAR SEAT. *TR
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THE DRIVERS SEAT EMITTED A BURNING ODOR, AND THE CONTACT NOTICED THAT IT HAD A HOLE IN IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE CONTACT STATED THE FAILURE WAS CAUSED BY DEFECTIVE WIRES. THE CONTACT SUSTAINED A BURN ON THE LEFT LEG. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 64,160.
DRIVING 25-30 MPH AND SMOKE STARTED PORING OUT FROM UNDER THE DRIVERS SEAT AFTER TURNING ON THE SEAT HEATER AND A SMALL BURN HOLE APPEARED ON THE LEFT SIDE OF THE UPPER SEAT BACK. MAJOR SAFETY ISSUE SINCE THE CABIN OF THE VEHICLE FILLED WITH SMOKE. TOOK THE CAR TO THE DEALER WHERE THEY HAD TO ORDER A NEW SEAT BACK AND WOULD NOT COVER THE REPAIRS. *TT
TURNED DRIVERS SEAT HEAT FEATURE ON, AFTER A FEW MINUTES I SMELLED BURNING. MERCEDES JUST REPAIRED A/C (3 VISITS) SO TURNED OFF THE A/C. NEXT THINK I KNOW SMOKE IS COMING FROM DRIVERS SEAT, MY 3YR OLD RIDING IN HER CAR SEAT "INSTALLED" BEHIND ME. HEATER IN DRIVERS SEAT WAS BURNING, WITH THE AIR NO LONGER BLOWING, SMOKE WAS NOW VISIBLE. I HAD TO CROSS 3 LANES OF TRAFFIC TO PULL OVER. THE "FIRE" BURNED A HOLE THROUGH THE LEATHER SEAT TO MY JEANS LEAVING ME A SLIGHT BURN. CAR TOWED TO MERCEDES. *TR
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. ON JUNE 25, 2007, WHILE IDLING AT A RED LIGHT, THE CONTACT'S CHILD PULLED THE HANDLE AND OPENED THE REAR PASSENGER SIDE DOOR. THE DEALER STATED THAT THE DOORS DO NOT HAVE A CHILD SAFETY LOCKING MECHANISM. THE CURRENT MILEAGE WAS 1,000 AND FAILURE MILEAGE WAS 600.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .