Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 6 NHTSA owner-reported complaints for the 2022 Mercedes-Benz GLE 350 4MATIC, most frequently naming the electrical, engine and body & structure categories. 57 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2026 | 1 | 1 |
| Apr 2026 | 1 | 2 |
| May 2026 | 1 | 3 |
| Jul 2026 | 3 | 6 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
while driving, vehicle issued alerts for inoperative active brake assist, inoperative distance control, inoperative blind spot assist, and inoperative active stop and go assist. with all those alerts it was very concerning and I felt apprehensive to operate the vehicle further, as it may crash. Mercedes Benz dealer technician confirmed that the Distronic and Cruise control unit was defective/faulty.
The contact owns a 2022 Mercedes-Benz GLE350 4Matic. The contact stated that while driving approximately 35-40 MPH and depressing the brake pedal, several unknown warning lights illuminated, and the vehicle jerked and lost motive power. The contact pulled over to the side of the road until the vehicle stopped. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer, where the accelerator pedal wiring harness and loosened pin segments were replaced; however, the failure recurred three days later. The vehicle was taken back to the dealer, where unknown repairs were performed; however, the failure persisted. The vehicle was taken back to the dealer, but was not yet diagnosed or repaired. The manufacturer was notified of the failure, a case was filed, and the manufacturer partially covered the second repair. The failure mileage was approximately 86,882.
On July 7, 2026, my 2022 Mercedes-Benz GLE 350 experienced a serious engine malfunction. After stopping at a traffic light, the engine began shaking violently and idling roughly. When the traffic light turned green, the vehicle accelerated extremely slowly and had very little power, making it difficult to clear the intersection. The engine continued running roughly, and I was concerned the vehicle could stall in active traffic. At the same time, the ECO start/stop system automatically disabled itself and displayed "OFF" in white on the instrument cluster. Because the vehicle appeared unsafe to drive, I had the vehicle towed to Mercedes-Benz of San Jose on July 8, 2026. The dealer confirmed the rough-running engine condition and advised that the cylinder head ("engine top") must be replaced. This incident occurred after three repair attempts for recurring engine-related check engine light faults within approximately six months: 1.January 23–28, 2026: Check engine light illuminated. Dealer diagnosed fault in motor electronics for code P240200 (Actuation of the pump in the diagnostic module of the evaporative emission control system has a short circuit to positive). Separated diagnostic module from charcoal canister. Replaced. Cleared codes. System OK. 2.May 13–26, 2026: Check engine light illuminated again. Dealer diagnosed fault code P260F00 (monitoring of the evaporative emission control system has a malfunction). Multiple diagnostic tests were performed. All OK. Evap system OK. No replacements of parts before the vehicle was released. 3.July 4, 2026: Check engine light illuminated for a third time. On July 7, the engine began running extremely rough while stopped at a traffic light, causing a significant loss of power and severely limited acceleration. The vehicle was subsequently towed to the dealership. I am submitting this report because the recurring engine malfunction has progressed to a sudden loss of power in traffic, creating a potential safety hazard.
Incident 1- on several occasions the screen went blank on my dashboard where I could not see the odometer and important information. This has happened on several occasions and sometimes happen to wait until the next day in order for it to come back on Incident 2- car is now in the dealer for engine issues and rattling sound once started. Needs to restart before sound stops
Rear bumper valance fell off while driving. Unsure where it occurred, but it did happen on freeway most likely. Thinking must’ve been something wrong with the clips. Car is only four years old.
Front Stationary Sunroof Panel with a panoramic sunroof, the stationary panel located between the windshield and the panoramic sunroof cracked and ultimately shattered. Needed removal of the bonded panel and installation of a new front panel. There was a RECALL CAMPAIGN BULLETIN 2021070010 issued August 2021 but did NOT identify problems for SUV's having later year models such as 2022 GLE. The panel is not available for inspection as it has been replaced Friday, February 13, 2026, by Safe Tech Auto Glass with costs born by owner. There are photos before replacement on my phone, but not on desktop computer. Star Motor Cars, Houston, had identified the problem saying it was the same as the RECALL for earlier year models. Spoke with Mercedes Benz Customer Service on February 09 and 10, 2026. No satisfaction for 2022 GLE model.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
FUEL/PROPULSION SYSTEM
This NCU replaces the prior NCU issued on May 15, 2025, and contains additional MY 2023 and MY 2024 vehicles which are highlighted below. In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the Diagnostic Module for Tank Leakage detection (DMTL) in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 10 years/120,000 miles (vehicles certified as LEV II) and 15 years/150,000 miles (vehicles certified as LEV III), whichever occurs first, for the following condition: •Under certain circumstances, the DMTL may trigger erroneous Diagnostic Trouble Code (DTC) entries that may result in the illumination of the Check Engine Malfunction Indicator Lamp (‘MIL’).
ELECTRICAL SYSTEM
Complaint CEL light on with no drivability concerns. Cause Signal timing error. Remedy 167, 465: SW has been released. Update the FSAM to the latest SW version. 290, 118, 243, 247: Software is still in development. This fault code does not cause a drivability concern and will clear itself within 2-3 key cycles. The vehicle can be released back to the customer.
STEERING; STRUCTURE:BODY
Complaint Noise from front end attributable to steering gear. Cause During diagnostics of a front end noise, workshop is under the impression the noise is coming from the steering gear. Remedy Workshop diagnostics point to the steering gear as the root cause of the noise and the below LI's and items have been ruled out. • LI46.35-P-067339 - "Rattling or Humming Noise When Steering" • LI46.35-P-071461 - "Check Tie Rod Outer Joint of Steering Gear" • LI46.10-P-077391 - "Knocking Noise In The Area Of The Steering Gear or Steering Column Tube When Braking Or Moving Off; The Steering Wheel Can Also Be Felt To "Crack"" • If the noise is described as "clacking" or "knocking" and the thrust element in the steering rack has NOT been checked yet, please perform a check and subsequent adjustment, if necessary, as detailed in AR46.20-P-0601ME. If the above has been completed and the noise is still present, please continue with the below: • Video underneath the vehicle with clearly audible noise. • Video inside the vehicle with clearly audible noise. • Vehicle checked for history of collisions. • List of other checked components (suspension, drive line components, wheel bearings, etc...). • Check integrity of dust boots and dust boot clamps. Ensure no water has entered into the steering rack. • Along with the audible noise, does the feel/noise change through only a certain part of the steering arc sweep? • Provide the thrust element before and after readings. If the above is completed and no findings are noted, please open a TIPS case to the Body/Chassis/Entertainment inbox.
POWER TRAIN
Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint housing of the side shaft. Note: The collar nut must always be replaced after being loosened. See also LI33.20-P-078406 Remedy Coat contact surface of side shaft with wheel bearing with Molykote paint. To do this, proceed as follows: 1. Remove side shafts 2. Clean contact surface A (see image file in attachment "Outer joint housing before") before coating with Molykote, using "spirit" (free of dust and grease) 3. Coat contact surface A (see image file in attachment "Outer joint housing after") with Molykote and leave to dry for "one hour" in removed condition 4. Reinstall side shafts Note: Before using the antifriction coating (Molykote), stir it or shake it thoroughly for (at least 1 minute).
ELECTRICAL SYSTEM
Complaint Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • Flashing without a speed limit ("- -"). • Flashing when current vehicle speed is under speed limit. • Flashing between US speed limit symbol and European speed limit symbol. NOTE: • Verify that the concern falls under one of the attachment videos. If not, then it is outside of the scope of this LI. • This also does not cover "Traffic Sign Inoperative" messages on the instrument cluster. Cause There are two identified reasons for this concern: 1. Country code information stored incorrectly at a particular geographic latitude range. 2. Incorrect reference data when the vehicle is started and a GPS signal is not immediately available. Remedy Do not replace parts. Please open a TIPS case to the Body/Chassis/Entertainment inbox but read the below carefully: • The vehicle must be exhibiting the concern as shown in the attachment videos. • The vehicle DOES NOT need to be at the dealer, nor does it need to be brought into the dealership. • If the geographic location is known, it is very important that it is provided. • Provide any pictures or videos, if available. A new software for the head unit is scheduled for tentative release in Q3 2026.
SUSPENSION
Complaint Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or Creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. Sound file attached for comparison. MUST match noise for proper diagnosis. NOTE: Steering functionality is not affected. Cause Contact area between wheel bearing and steering knuckle. See also: LI35.30-P-058566 (Throttle Lift-Off Noise - Rear) LI33.30-P-056665 (Throttle Lift-Off Noise - Front) LI40.10-P-059248 (Wheel cracking noise when cornering) Remedy 1. Perform Operation A and evaluate by testing vehicle. 2. If noise is still present after re-testing: • If 192/232 chassis, verify FIN is in the listed range below in "Operation B" and perform. • If not 192/232 chassis or vehicle is a 192/232 not in the listed FIN range, additional verifications of where the noise is coming from are needed. Use multiple channel NVH method to narrow down location. Verify the LI's listed above were completed or if there are other similar noises associated with the chassis (Example: 192/232 also has under panel noises and an associated LI). Operation A: 1. Clean contact surfaces of wheel bearing and steering knuckle with brake cleaner as seen in the attached pictures. NOTE: The front area of the wheel bearing and the seals must not come into contact with the cleaner, otherwise, the sealing rings will be damaged. 2. Clean threads of wheel bearing mounting. 3. Thinly coat contact surfaces of wheel bearing, steering knuckle, and axle mating face with Molykote (annular joint grease). See the attached steering knuckle and wheel hub pictures for reference. NOTE: Axle mating face greasing is also covered in LI35.30-P-058566 and LI33.30-P-056665. Operation B (Only applies to 192 and 232 in listed FIN range): Only affects vehicles up to FIN end number: • Model series 192: xxx xxx xx 002 876 • Model series 232: xxx xxx xx 022 312 1. Replace steering knuckle. 2. Wheel bearings do not need to be replaced.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.