RoadVitals

2016 Mercedes-Benz GLE

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 14, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2016 Mercedes-Benz GLE, most frequently naming the electrical, engine and fuel system categories. 83 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical120.0%
  • Engine120.0%
  • Fuel system120.0%
  • Exterior lighting120.0%
  • Other / unspecified120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalFuel system
Filed Jan 14, 2020

I PURCHASED MY 2016 MERCEDES BENZ GLE 350 LATE SEPTEMBER 2019. SINCE I HAVE OWNED THE VEHICLE I HAVE HAD ISSUES WITH WATER GETTING IN THROUGH THE LIFT GATE. ON SATURDAY JAN 4 THIS WATER ENTRY THROUGH TRUNK CAUSED MY MERCEDES BENZ TO STALL WHILE DRIVING. FORTUNATELY I WAS ON A SAFE ROADWAY WITH AMPLE SPACE BETWEEN OTHER DRIVES AND AN ACCIDENT DID NOT OCCUR. AFTER TOWING IT HOME I HAD THE CAR DIAGNOSED BY MY LOCAL MERCEDES BENZ SPECIALIST. THE COMPUTER HAD THE FOLLOWING STORED DIAGNOSTIC CODES. P053F94 STORED THE FUEL PRESSURE DURING A COLD START IS IMPLAUSIBLE. THERE EXISTS AN UNEXPECTED INSTRUCTION. P062800 CURRENT THE OUTPUT FOR THE FUEL PUMP HAS A SHORT CIRCUIT TO THE GROUND. U010987 CURRENT AND STORED COMMUNICATION WITH THE FUEL PUMP MODULE IS FAULTY. THE MESSAGE IS LOST. THESE DIAGNOSTIC CODES LED TO TECHNICAL SERVICE BULLETIN WATER ENTRY THROUGH TRUNK REFERENCE NUMBER(S) LI88.50-P-069683 VERSION 1 DATE OF ISSUE: APRIL 12, 2019 FUNCTION GROUP 88.50 TRUNK LID COMPLAINT TRUNK SEAL IS LOOSE, VEHICLE WILL NOT START, OR CHECK ENGINE LIGHT
 CAUSE POSSIBLE IMPROPER FIT OF TRUNK SEAL OR WATER ENTRY TO THE FUEL PUMP UNIT REMEDY PLEASE OPEN A PTSS CASE. DO NOT MODIFY IN ANYWAY.

NHTSA ID
11299404
Incident
Jan 4, 2020
Mileage
64,537 mi
Exterior lighting
Filed Nov 8, 2018

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY DIM AND IT WAS DIFFICULT FOR THE CONTACT TO SEE THE ROAD WHILE DRIVING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HAGERSTOWN (1955 DUAL HWY, HAGERSTOWN, MD 21740, (301) 733-2301) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT*JB

NHTSA ID
11150201
Incident
Jan 1, 2016
Mileage
30,000 mi
Engine
Filed Apr 3, 2018

2016 MERCEDES BENZ GLE. CONSUMER WRITES IN REGARDS TO ENGINE SHUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE CONTROL MODULE WAS REPLACED. *JS

NHTSA ID
11024469
Incident
Mar 10, 2017
Other / unspecified
Filed Sep 10, 2017

DEFECTIVE JACK - THE CAR WAS STATIONARY ON THE SHOULDER OF AN INTERSTATE IN ORDER TO FIX A FLAT TIRE. THE JACK PRONG WAS INSERTED AS DESIGNED INTO THE HOLE UNDER THE CAR AND THE CAR WAS RAISED TO REMOVE THE TIRE. UPON RAISING, THE PRONG DEFORMED AND RESULTED IN THE COLLAPSE OF THE CAR. THE RESULTING DEFORMITY RENDERED THE JACK INOPERATIVE AND ALMOST RESULTED IN SEVERE INJURY. THE CONSUMER STATED MERCEDES ROADSIDE ASSISTANCE WAS NOT APPROPRIATELY RESPONSIVE WHILE THE STRANDED ON THE SHOULDER OF THE HIGHWAY. *JS

NHTSA ID
11022538
Incident
Aug 20, 2017
Mileage
17,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

P-SC-2019060003

ELECTRICAL SYSTEM

Update software of AIR BODY CONTROL (ABC) control unit

LI82 85-P-069851

EQUIPMENT

MBUX multimedia system: High-frequency interference noise from speakers

LI91 10-P-069956

SEATS

Seat kinetics for front passenger seat not available on vehicles without SA code 275

LI80 61-P-069914

LATCHES/LOCKS/LINKAGES

Vehicle is temporarily unable to be locked or unlocked using Keyless-Go

LI82 85-P-069851

EQUIPMENT

MBUX multimedia system: High-frequency interference noise from speakers

LI82 85-P-069381

EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MBUX multimedia system: The central display turns dark, interference noise emitted from speakers

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz GLE by model year
YearComplaintsRecallsInvestigationsIssue Index
2020100—
2019100—
2018100—
2017100—
2016Viewing400—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.