RoadVitals

2017 Mercedes-Benz GLE

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 21, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Mercedes-Benz GLE, most frequently naming the body & structure, electrical and steering categories. 85 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure133.3%
  • Electrical133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureElectricalSteering
Filed Feb 21, 2019
Crash reported

DURING A ROUTINE DRIVE, THE VEHICLE SWERVED TO AVOID AN ONCOMING VEHICLE. THE VEHICLE DRIVER ASSIST FUNCTIONS OVER-CORRECTED, CAUSING VEHICLE TO END UP OFF ROAD.

NHTSA ID
11181606
Incident
Feb 7, 2019
Mileage
4,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

P-SC-2019060003

ELECTRICAL SYSTEM

Update software of AIR BODY CONTROL (ABC) control unit

LI82 85-P-069851

EQUIPMENT

MBUX multimedia system: High-frequency interference noise from speakers

LI91 10-P-069956

SEATS

Seat kinetics for front passenger seat not available on vehicles without SA code 275

LI80 61-P-069914

LATCHES/LOCKS/LINKAGES

Vehicle is temporarily unable to be locked or unlocked using Keyless-Go

LI82 85-P-069436

EQUIPMENT

COMAND Online: Loss of memory presets for satellite radio

LI82 85-P-069851

EQUIPMENT

MBUX multimedia system: High-frequency interference noise from speakers

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz GLE by model year
YearComplaintsRecallsInvestigationsIssue Index
2020100—
2019100—
2018100—
2017Viewing100—
2016400—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.